Top 10 Customer Thermometer Alternatives & Competitors

Top 10 Alternatives to Customer Thermometer Recently Reviewed By G2 Community

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Nicereply
By Nice Reply s.r.o.
4.5/5
(431)
Product Description
Customer Satisfaction Survey, NPS & CES
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Reviewers say compared to Customer Thermometer, Nicereply is:
Easier to do business with
Easier to set up
More expensive
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,205)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Customer Thermometer, Agentforce Service (formerly Salesforce Service Cloud) is:
More expensive
Easier to do business with
Categories in common with Customer Thermometer:
Enterprise Feedback Management

UserTesting
By UserTesting
4.4/5
(787)
Product Description
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
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Reviewers say compared to Customer Thermometer, UserTesting is:
More expensive
Easier to do business with
Easier to set up
Categories in common with Customer Thermometer:
Enterprise Feedback Management

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LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to Customer Thermometer, LiveAgent is:
Easier to do business with
Easier to set up
Easier to admin
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Heap
By Contentsquare
4.4/5
(1,098)
Product Description
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
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Reviewers say compared to Customer Thermometer, Heap is:
Easier to do business with
More expensive
Easier to set up
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Glassbox
By Glassbox
4.9/5
(804)
Product Description
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
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Reviewers say compared to Customer Thermometer, Glassbox is:
Easier to do business with
Easier to set up
Easier to admin
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Mouseflow
By Mouseflow
4.6/5
(689)
Product Description
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
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Reviewers say compared to Customer Thermometer, Mouseflow is:
Easier to do business with
Easier to set up
More expensive
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Swell
By SocialSwell
4.5/5
(372)
Product Description
Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.
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Reviewers say compared to Customer Thermometer, Swell is:
Easier to do business with
Easier to admin
Easier to set up
Categories in common with Customer Thermometer:
Enterprise Feedback Management

Kapture CX
By Kapture CX
4.5/5
(359)
Product Description
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
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Reviewers say compared to Customer Thermometer, Kapture CX is:
Easier to do business with
Easier to set up
More expensive
Categories in common with Customer Thermometer:
Enterprise Feedback Management