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AdRoll ABM (Formerly RollWorks) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

AdRoll ABM (Formerly RollWorks) Reviews (656)

Reviews

AdRoll ABM (Formerly RollWorks) Reviews (656)

4.3
656 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and effective account targeting, which simplifies campaign management and helps focus on high-value prospects. The integration with CRM systems and the visibility into account engagement are also highly valued, making it easier to align marketing efforts with sales. However, some users note a common limitation in the learning curve associated with advanced features.

Pros & Cons

Generated from real user reviews
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Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"Targeted Advertising with Excellent Engagement Insights"
4/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

I like the visibility of an account's engagement journey from unaware to MQL. The initial setup of AdRoll ABM (Formerly RollWorks) was very easy. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

What could be improved is suggestions on what the user can do to increase engagement such as creative change, account list refresh, etc Review collected by and hosted on G2.com.

SM
Steph M.
Head of Creative and Campaigns
Mid-Market (51-1000 emp.)
"Effective Targeting, But Needs Better Filters and Reporting"
3.5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

AdRoll ABM makes it easy to target buyers with right-time ad messaging based on what journey stage their prospects are in. Their support is fantastic, as are their customer account managers. They have always done a nice job of helping us with strategy and fixing issues that arise. I use AdRoll ABM everyday for air coverage and monitoring journey stage progression. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

When setting up playbooks, you can pare down your audience with a seniority filter. It allows to apply C-Suite filters, but then it jumps down to Management. I'd like to see VP/Director level filtering, as it blows our budget out of the water to include a large group of management that aren't who we want to target. Also, you really have to keep a close eye on your budget towards the end of the month, as there is no ability to set a "cap". In addition, reporting could be better. We need to ask AdRoll ABM to give us information from the backend in order to report properly on our end. If would be much more convenient if we were able to self service this. At the price point that AdRoll ABM sits at, these are no brainers to me. Review collected by and hosted on G2.com.

Abigail M.
AM
Abigail M.
Marketing and Sales Coordinator
Mid-Market (51-1000 emp.)
"Clear Visibility Into Which Companies Engage With Our Website and Ads"
5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

I like being able to see which companies—whether they’re current customers or new leads—are checking out our website pages and clicking on specific advertisements. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

I'd like to be able to narrow down location better, some of these companies are very large. Or having the ability to connect contacts to the system. Review collected by and hosted on G2.com.

Justin G.
JG
Justin G.
Manager, Lead Generation & Operations
Mid-Market (51-1000 emp.)
"Effortless Reporting and Seamless Salesforce Integration"
4/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

Simple to use, reporting is effective, data integration into our salesforce instance. We are seeing a lot of success with engaging with our target accounts and ideal customer profiles through our various ad playbooks while optimizing spend. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

We manage several business units using separate AdRoll profiles, but we are unable to transfer the relevant data into Salesforce according to the appropriate groups. Additionally, we face difficulties tracking prospects who visit our website, as it is challenging to identify both their persona and their specific identity. We have also encountered integration issues that have disrupted the proper syncing of data. When reviewing our sales pipeline through opportunities, success reporting would benefit from the use of more advanced filters. Review collected by and hosted on G2.com.

AS
Alin S.
Paid Media Specialist
Mid-Market (51-1000 emp.)
"Great Support and Simple Interface, but UI Can Feel Dense and Click-Heavy"
3.5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

Easy to use if you know how to (a bit of a steep learning curve for me). The support has been great. Simple interface. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

Some areas of the UI are dense and unintuitive, and it can take too many clicks to find key lists, tabs, or reports. Advanced targeting options feel limited, especially around job function and seniority, which restricts how precisely I can build audiences. Review collected by and hosted on G2.com.

Response from Kayleigh Magistre of AdRoll ABM (Formerly...

Hi Alin! Thank you for sharing your feedback. It's awesome that you find AdRoll ABM easy to use and appreciate our support. We understand your concerns about the density of some areas in the UI and the limitations in advanced targeting options. We continuously strive to improve our platform based on customer feedback, so your input is valuable to us. We'll take note of your comments and work on enhancing the user experience and expanding targeting capabilities. We're here to help and ensure you have a positive experience with our product and services. Thank you again!

Michael N.
MN
Michael N.
Vice President, Global Marketing
Mid-Market (51-1000 emp.)
"Exceptional Pre-Sale Experience and Top-Notch Implementation Support"
5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

What I really liked was the pre-sale process. The sales team (especially Katie S.) and demos were the most buttoned up we've seen compared the other ABM platform providers we trialed. We're currently over a month into implementation. The weekly 1-hour meetings we have with Christina Z. has been best-in-class with proactive guidance, helpful resources, and hands-on implementation training. Absolutely the best! Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

Right now, we can't think of anything. If I were to change one thing, I'd love for multiple sales insight seats to be automatically included versus just 5 seats. Review collected by and hosted on G2.com.

Vijayraj B.
VB
Vijayraj B.
Growth Marketing Analyst
Mid-Market (51-1000 emp.)
"Empowers Targeted ABM with Excellent Custom Reporting"
4.5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

I like AdRoll ABM's strong targeting and ease of running account-based marketing campaigns. It allows us to reach the right accounts efficiently and with minimal effort. I also appreciate the ability to create custom reports, which helps track performance effectively and optimize ad spend. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

Not major as I am not an expert to comment on this, but UI responsiveness could be improved and include more advanced reporting flexibility. Review collected by and hosted on G2.com.

Abel H.
AH
Abel H.
Senior Paid Media Manager
Mid-Market (51-1000 emp.)
"Easy Setup, Boosted Brand Awareness, but Needs Better Reporting"
4.5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

I find AdRoll ABM (Formerly RollWorks) easy for setting up campaigns, which has increased brand awareness throughout our paid social funnel. It's excellent for targeting accounts from our ICP and raising brand awareness. Our MOPS team noted the setup was easy and the customer service is great. Pricing and ad placements were compelling reasons to switch from 6sense. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

I wish the reporting was a bit more precise on placement and overall metrics. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Powerful Multi-Platform Targeting for Larger Enterprise Accounts"
5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

It helps me target larger accounts across multiple platforms. For our enterprise motion, that’s been especially helpful, and it’s worked better for us than other tools. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

The UI could definitely use some improvement, but it’s still manageable overall. Even so, the functionality makes it a worthwhile trade-off. Review collected by and hosted on G2.com.

NJ
Nicole J.
Sr. Marketing Customer Manager
Enterprise (> 1000 emp.)
"All In One ABM/ABX"
5/5
What do you like best about AdRoll ABM (Formerly RollWorks)?

It fully integrates with our HubSpot CRM. Strategically planning and executing Marketing, Re-Targeting and Sales Intent Campaigns is easy to implement, track, and report on. It is straightforward to use. Implementation and onboarding were fantastic. Plus, I love all of the features. Review collected by and hosted on G2.com.

What do you dislike about AdRoll ABM (Formerly RollWorks)?

They have implemented additional functionality and new features since we added the Rollworks that I like and it has resolved most of the workflows and reporting that I had some issues with early on. Review collected by and hosted on G2.com.

Questions about AdRoll ABM (Formerly RollWorks)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is RollWorks Account-Based Platform used for?

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Kate C.
KC
Kate Cochand
•
Last activity about 4 years ago

When is full HubSpot Integration coming?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

9%

Perceived Cost

$$$$$
AdRoll ABM (Formerly RollWorks) Comparisons
AdRoll ABM (Formerly RollWorks) Features
User, Role, and Access Management
Performance and Reliability
Display Functionality
Campaign Dashboard
Campaign Optimization
Reach
Targeting
Retargeting
Geo-Targeting