--- title: ADP Workforce Now Reviews meta_title: 'ADP Workforce Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4237 reviews by the users' company size, role or industry to find out how ADP Workforce Now works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4237 scale: '5' date_modified: '2026-07-16' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Workforce Now Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,237 ## About ADP Workforce Now ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ## ADP Workforce Now Pros & Cons **What users like:** - Users commend the **ease of use** of ADP Workforce Now, enhancing their payroll and reporting experiences significantly. (428 reviews) - Users commend the **helpful customer support** and features of ADP Workforce Now, enhancing both admin and employee experiences. (218 reviews) - Users appreciate the **user-friendly payroll dashboard** of ADP Workforce Now, which simplifies navigation and enhances efficiency. (204 reviews) - Users value the **helpful customer support** of ADP Workforce Now, enhancing their overall user experience and assistance. (186 reviews) - Users appreciate the **easy access to payroll and benefits** with ADP Workforce Now, simplifying their management tasks significantly. (160 reviews) - Users value the **easy access** to payroll, benefits, and time-off information through ADP Workforce Now's user-friendly interface. (159 reviews) - Users appreciate the **comprehensive features** of ADP Workforce Now, praising its all-in-one approach for HR needs. (156 reviews) - Users appreciate the **integrated platform** of ADP Workforce Now, which simplifies employee payroll management and learning resources. (154 reviews) - Payroll Ease (150 reviews) - Simple (140 reviews) **What users dislike:** - Users find **poor customer support** frustrating, with difficulties in understanding issues and inadequate follow-up on cases. (175 reviews) - Users find ADP Workforce Now **not user-friendly** , struggling with a clunky review process and difficult navigation. (95 reviews) - Users find the **interface not intuitive** , noting challenges with navigation and accessing reports effectively. (86 reviews) - Users find that **customization is limited** , making the system rigid and challenging to adapt to specific needs. (81 reviews) - Users find the **missing features** in ADP Workforce Now limiting, impacting functionality and customization options significantly. (79 reviews) - Limited Features (75 reviews) - Users face **navigation difficulty** with a dated interface and complex workflows that hinder smooth task completion. (73 reviews) - Complex Reporting (65 reviews) - Learning Curve (62 reviews) - Users experience **poor support services** , often receiving inconsistent answers and unresolved feedback on issues. (60 reviews) ## ADP Workforce Now Reviews ### 1. Exceptional Reporting, Needs Better Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Danniela L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for HRIS, including document execution, employee demographics, and payroll. I love having everything in one place and having an employee file cabinet. The field grabber option really stands out because it allows me to customize reports fully on any fields available, giving me exactly what I need. Reporting is so strong; it's a game changer for me. **What do you dislike about ADP Workforce Now?** I think AES, integrations, and customer ticketing could be improved. I found that I use that less and less and just utilize the chat option whenever I need help. The implementation was not as successful as I would have liked it to be. **What problems is ADP Workforce Now solving and how is that benefiting you?** I love having everything in one place with ADP Workforce Now. The employee file cabinet and customizable reports are fantastic. The field grabber option lets me create exactly the reports I need, making the reporting feature a game changer. ### 2. ADP for Payroll, Timekeeping, HR, and Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole A. | Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about ADP Workforce Now?** ADP Workforce Now helps manage payroll, HR, and benefits in one platform. The user-friendly interface makes navigating different tasks easily. One of the standout features is the reporting capabilities. The payroll processing is seamless and efficient, ensuring accuracy and compliance with tax regulations. Additionally, the self-service options empower employees to access their information without hassle, reducing administrative burden. Another major plus is the integration capabilities making it a flexible solution for companies of all sizes. Overall, ADP Workforce Now offers a comprehensive set of tools that enhance HR and payroll management, making it a valuable asset for businesses looking for reliability and efficiency **What do you dislike about ADP Workforce Now?** While ADP Workforce Now offers useful functionality, it does have its limitations. When issues arise across different modules, support teams sometimes deflect responsibility rather than working collaboratively to resolve the problem efficiently. **What problems is ADP Workforce Now solving and how is that benefiting you?** Open enrollment, union rules, integrations, hris and data management ### 3. Flexible Ontario Payroll Setup with CRA Integration and Strong Support by ADP **Rating:** 5.0/5.0 stars **Reviewed by:** Yash W. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP Workforce Now?** We can structure our ADP to fit Ontario standards. I can easily set up different types of employee levels, such as full-time, part-time, contractor, full-time contractor, and T4 vs. T4A contractors. That flexibility is really nice. I also like that it connects easily with the CRA, and we get good support from the India team whenever we need it. Pricing was also an important factor in selecting this tool compared to others, since we pay based on the modules we are procuring. **What do you dislike about ADP Workforce Now?** Sometimes the calculations for deductions and taxes aren’t consistent because, a lot of the time, they are manually adjusted by the India team. When that happens, it’s difficult to receive feedback from them and to clearly identify the level of accountability. **What problems is ADP Workforce Now solving and how is that benefiting you?** We were able to populate our payroll with the various employee types, and then set up individual rules and access levels for their login features, all the way through to the taxes that need to be set up for each of them. It’s very flexible. ### 4. ADP Workforce Now: Reliable with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Carol P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I've been using ADP Workforce Now for over 30 years, and I'm really familiar with the software. I like that I can chat and reach the ADP Support Center. The AI assist also stands out a lot, especially for reporting, which is something I'm currently working on. Setting it up is easy as long as you know the ins and outs of the ADP software. **What do you dislike about ADP Workforce Now?** For time and attendance, I don't want the office employee to use the ADP mobile app on the website to clock in or out. We operate in multiple states, and they should be able to clock in or out from their desktop, where I can see their desktop identification or something similar. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, but there's an issue where the timesheet department doesn't show in batch 90. The AI assist is helpful for reporting. ### 5. Endlessly adaptable and easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Judith P. | Benefits Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I was able to jump right in at my new job and start using ADP without any training. The ADP support team is always helpful and makes me look really good at my job! We’re integrating more and more modules into our WFN setup, and it’s been great to see how smoothly everything works together. **What do you dislike about ADP Workforce Now?** It would be nice to have the ability to reference a page (an employee profile, for instance) while doing something in another part of WFN. Always having to close out of a benefit page to reference something in an Employee Profile means clicking around a lt. **What problems is ADP Workforce Now solving and how is that benefiting you?** Carrier Connections has allowed me to automate our information feeds with our vendors for benefits and other products we use (earned wage access vendors, etc.) These feeds allow me to focus on more important work and instantly transmits the information to our carriers. ### 6. Works Well Overall, but Slow Responses and Frequent Agent Changes **Rating:** 3.5/5.0 stars **Reviewed by:** Christine L. | Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about ADP Workforce Now?** I liked that I could call the agent anytime, even though I had to be one of only five people who got access. At least everything worked. It was a bit challenging at first to figure out where everything was and how it all worked, but in the end it did work. **What do you dislike about ADP Workforce Now?** Sometimes it would take 2–3 business days just to get a single question answered. On top of that, the agents would change frequently, so I had to keep track of the inquiries I’d already submitted and remember exactly what I asked. Even though I typed everything out, I still had to stay really on top of my questions to avoid repeating myself. **What problems is ADP Workforce Now solving and how is that benefiting you?** Right now I’m not using it, but I did like the reporting. There were reports for everything, although it took some time to get familiar with it and learn where to find what I needed. ### 7. Easy to Use but Login Process Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Luisa B. | Cash Application Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ADP Workforce Now?** I think once you log in, ADP Workforce Now is easy to use. It is very self-explanatory, and you don't need a lot of instructions to go in and verify what you're expecting, like when you request days off. It's very clear how much it would take from your balance and when you can expect approval. So that was very nice. I found the setup really easy, taking less than four hours, and even less than an hour just to verify where everything was, like balances, payrolls, and expected dates. The information was very self-explanatory. **What do you dislike about ADP Workforce Now?** I find it frustrating that every time I log in, I have to sign back in even if I saved it on my computer. It always requests a lot of things just to set it up, so it's kind of hard to use. I used to use it as a payroll app, and I really think the signing-up part should save your information, so you don't have to go in and out repeatedly. **What problems is ADP Workforce Now solving and how is that benefiting you?** While ADP Workforce Now is hard to use with frequent login issues, it's easy to navigate once logged in, especially for requests like days off. It's self-explanatory, clear on balances and approvals. ### 8. Solid Payroll Platform for Everyday Use **Rating:** 4.5/5.0 stars **Reviewed by:** Harika M. | Staff Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce Now makes payroll processing straightforward and efficient. The interface is intuitive enough that our team was able to get up to speed quickly, and the step-by-step payroll workflow reduces the chance of errors. When we have run into questions, the customer support team has been responsive and knowledgeable. It's a reliable platform for our payroll needs. **What do you dislike about ADP Workforce Now?** While the core payroll functionality works well, there are areas where the user experience could be smoother — some tasks require more clicks than necessary to complete. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps us manage payroll accurately and on time, reducing the manual effort and risk that comes with processing employee compensation. Having a centralized, easy-to-use platform means our team spends less time troubleshooting payroll and more time on higher-value work. ### 9. Centralized, Reliable Platform That Makes Everyday HR Tasks Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is how everything is centralized and easy to access. The UI is fairly clean, and once you get used to it, it's simple to navigate for things like pay, hours, and time off. Performance is generally reliable, and I like that information updates in real time, which helps avoid confusion. From an employee perspective, it works well on its own, even if integrations with other tools aren't always visible to us. It also seems to reduce back-and-forth with HR, which adds value in terms of time saved. Onboarding was straightforward, and most features are easy to learn without much support. I haven't really used any AI features directly, but overall, the platform does a good job of making everyday tasks more efficient **What do you dislike about ADP Workforce Now?** What I dislike about ADP Workforce Now is mainly around the UI and navigation. Some features are buried under multiple menus, so it can take extra clicks to find simple things like a pay statement or a time-off balance. The layout could be more intuitive and customizable. Performance can also be a bit inconsistent at times, with slower load times between pages. From an employee perspective, integration and AI features aren't very visible or impactful, so it sometimes feels like a basic system rather than a modern one. Support isn't something I use often, but when issues come up, it's not always clear where to go for help within the platform. The AI intelligence is alsmost non existent as I cannot see where exactly AI helps in any of the navigations or recommendations. **What problems is ADP Workforce Now solving and how is that benefiting you?** It solves the problem of having to manage payroll, time, tracking, and personal work information across different systems. Everything is in one place, which makes it much easier to check my pay, track hours, and request time off. IT benefits me by saving time and reducing confusion, since I can see everything clearly and in real time without needing to contact HR. The system is generally reliable, and even though I don't directly see integrations or AI features, it helps streamline everyday tasks and makes managing work-related information more efficient ### 10. Has a great product for most models but Requires Service Improvements. **Rating:** 3.0/5.0 stars **Reviewed by:** Chevele C. | Live Operations Business Support Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I appreciate that ADP Workforce Now takes care of many of the federal taxes for us, which is a significant help. The Document Cloud is probably the most used tool for me. It helps us organize our candidate flow and document the process for interviews, screening, or even referrals. I-9 management has been very helpful for compliance, game changer. **What do you dislike about ADP Workforce Now?** The service is very lacking and I struggle with the structure of the service department, where you have to reach out to multiple people to get certain items accomplished. There are parts of the recruiting module that are a bit clunky. It would be ideal if documents saved in modules automatically were uploaded to employee documents. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps us organize our candidate flow and document processes for interviews, screening, and referrals. It takes care of many federal taxes for us. Has streamlined employement communication. ### 11. Centralized, Easy to Use, with Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda H. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about ADP Workforce Now?** I like the ease of use of ADP Workforce Now. It's great having everything all in one place, which makes it easy to get all my work done without needing to log in to different websites or portals to complete different tasks. The initial setup was very smooth, and the person who helped us was very informative and supportive. **What do you dislike about ADP Workforce Now?** The reporting sometimes is a little hard to understand. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now because everything is centralized, making it easy to get my work done without logging into different portals. It's user-friendly, though sometimes reporting can be hard to understand. ### 12. Streamlined Benefits & Payroll Management, Needs Improved Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I manage the Benefits module and open enrollments for a few hundred ADP Workforce Now clients. It provides an easy platform to manage benefit plans and eligibility enrollment files for my clients. I particularly like how well benefits and payroll can mesh. Having payroll deductions managed by benefits allows for easy management of payroll deductions. Our partnerships at ADP make it easier to set up ADP Workforce Now, even if we have to go back and forth with them a few times. **What do you dislike about ADP Workforce Now?** Many items, like workflow notifications, are designed for individual employers and a single account. Not having a workflow notification for Employee Termination really makes it challenging at times to manage terminations. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for managing benefit plans and eligibility enrollment, offering an easy platform for my clients. I like the integration of benefits and payroll, which simplifies payroll deductions management. ### 13. Reliable, Accurate Payroll & HR with Convenient Self-Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | shop operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about ADP Workforce Now?** ADP is a reliable payroll and HR system that many businesses use to manage employee pay, taxes, and timekeeping. One of its biggest strengths is accuracy—payroll processing and tax calculations are dependable, which helps reduce errors and compliance issues. The employee self-service features are also convenient, allowing workers to view pay stubs and tax forms without having to contact HR. **What do you dislike about ADP Workforce Now?** ADP can feel a bit complicated at first, especially for new users, and it may take some time to learn all of its features. It can also be more expensive than some other payroll options. Overall, ADP is a solid choice for companies that want a trustworthy and comprehensive payroll and HR solution, especially as they grow. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now solves problems around accessing and managing pay and work information. As an employee, it makes it easy to view pay stubs, tax forms, and benefits information in one place without having to contact HR. It also helps with tracking time, requesting time off, and keeping personal information up to date. ### 14. Construction Module PTO Makes Accurate Salaried Pay a Struggle **Rating:** 2.0/5.0 stars **Reviewed by:** Laura S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** It's pretty straight forward to set up a new employee. I like that it has potential for a lot of integration: 401k, API's, Recruiting, Benefits, etc. However, getting everything to flow correctly is sometimes a challenge. I love that you're coming out with ADP Assist & I can't wait to try it out when it becomes available to us. **What do you dislike about ADP Workforce Now?** It's been a very difficult process to get our salaried individuals to be paid correctly if they use PTO under the Construction module. Our customer support specialist does not seem very knowledgeable on the broad spectrum of topics we need help with. We STILL do not have a way to properly tax hybrid employees to their appropriate locations. **What problems is ADP Workforce Now solving and how is that benefiting you?** They are still working on getting salary calculations correct, working out kinks in our new EDI feeds with our benefit providers ### 15. Working with ADP Workforce **Rating:** 4.5/5.0 stars **Reviewed by:** Robin C. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about ADP Workforce Now?** When I get an ADP rep that I can understand clearly and they seem to want to make sure all my questions and needs are addressed. I love the instant preview process & being able to see in real time info on our employees. **What do you dislike about ADP Workforce Now?** On occasion I will get an ADP rep that I have trouble understanding and therefore I'm not 100% sure that they fully understand my question or needs. The connection between adding states for Workers Comp and the renewal. I will receive emails saying my Work Comp policy is available for download and for all the years I can remember, the download is never there on the portal. I have to call ADP Insurance dept & ask them to resend. Which is what I need to do after this review as my policy is not there to upload for 2019. Wish there were HSA limits to set to help me stay on track to avoid overfunding someone's HSA account, i.e. like there are for 401k deferrals. **What problems is ADP Workforce Now solving and how is that benefiting you?** Pay by Pay has helped tremendously to spread out the annual premiums for Work Comp ### 16. Streamlined Payroll with Room for Dashboard Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Blia X. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about ADP Workforce Now?** I mainly use ADP Workforce Now for payroll, requisition, and benefits. I love how easy it is to use. Once I know which dashboard is used, it's easy to find what I need. It gives me a history of what changes happened and how much. The system is able to timestamp and indicate changes were made by the employee, which really helps when employees make deduction changes. **What do you dislike about ADP Workforce Now?** The report dashboard seems to be stuck in a loading loop. I've tried everything like refreshing, clearing cookies and cache, and using different browsers, but the issue remains. I just go back to the old dashboard, which works just fine. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll. It timestamps employee deduction changes, helping with payroll accuracy. I like having a history of changes and its ease of use once familiar with the dashboard. ### 17. Efficient Platform With Room for Simpler Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Lakeitha T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce Now is very user-friendly and makes payroll, scheduling, and employee management so much easier to handle. I especially like how organized the system is and how quickly I can access reports, payroll history, and timecard information all in one place. **What do you dislike about ADP Workforce Now?** ADP Workforce Now can sometimes feel overly complicated, especially when trying to navigate between payroll, reporting, and timecard functions. I also dislike that certain reports and historical payroll information take multiple steps to access, which can slow down daily operations. **What problems is ADP Workforce Now solving and how is that benefiting you?** As a small business, we sometimes struggle with how time-consuming it can be to correct payroll edits, review historical reports, and navigate multiple screens for simple tasks. Im now benefiting from faster access to payroll data, simpler reporting tools, and a more streamlined user experience in which makes our day-to-day operations much more efficient. ### 18. Excellent HRMS Tool with Clear Payroll and Tax Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Juhi S. | Executive -Learning and development , Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about ADP Workforce Now?** This is truly an excellent HRMS tool, offering clear instructions for both the payroll and tax sections. It has great option to download your payslip directly **What do you dislike about ADP Workforce Now?** At times, I run into issues with the user interface, and I don’t find it particularly mobile-friendly. It has separate sections for each option, but you really need to be well versed with the tool to navigate it smoothly. **What problems is ADP Workforce Now solving and how is that benefiting you?** It is helping me with the payroll related stuff like my employees can download their monthly payslips and see their salary deductions very clearly. Also i can upload form 16 and other report easily with the help of ADP ### 19. Effortlessly Manages Our Contact Centers **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Y. | Contact Center Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ADP Workforce Now?** I really appreciate the ability to assign delegates to approve certain things and the transparency ADP Workforce Now provides to employees regarding their time off, paid time off, and benefits. This feature has been very impactful for us, especially since we have different managers handling various responsibilities like approving time off, monitoring attendance, and correcting clock-in errors. The way delegate access is assigned differently really benefits our workflow. The onboarding process is another area where ADP Workforce Now excels; it makes everything secure and easy, keeping all documentation organized and making onboarding new staff a breeze. **What do you dislike about ADP Workforce Now?** The scheduling templates could be a little bit easier to set up. I feel like some of the team solutions and dashboards are a little bit outdated. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes onboarding a breeze, centralizing scattered documents and ensuring everything is secure. It allows me to assign delegate approvals, provides transparency on time off, and impacts our workflow by managing roles like attendance and errors efficiently. ### 20. Easy to Use and Keeps Getting Better with Expanding Features **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn B. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about ADP Workforce Now?** The ease of use for our employees and practitioners is what I like most. With the expanding features of the system it helps ease some of our problem areas we find. **What do you dislike about ADP Workforce Now?** Some of the features such as the LMS and parts of the performance reviews could be improved. For the LMS we have multiple issues with the search feature and finding what we need due to the system having so many courses. **What problems is ADP Workforce Now solving and how is that benefiting you?** The onboarding feature is probably the most helpful for us. Helps to allow new hires to quickly and efficiently complete their paperwork before their first day allowing us to having things ready to go for their first day. Self service for our employees helps us to allow employees to complete tax forms and direct deposits with ease allowing less errors in payroll processing for those aspects. ### 21. Easy way to check payslips and manage basic tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Aritra D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about ADP Workforce Now?** I like how easy it is to check my payslips and download tax documents whenever I need them. I also use it to apply for leave, and the process is pretty straightforward. Everything being in one place saves time, so I don’t have to ask HR for small things. The system is generally simple to use once you get used to it. **What do you dislike about ADP Workforce Now?** The interface feels a little outdated and not especially intuitive. Even simple tasks can take a few extra clicks to locate, and the system can be slow at times, which makes the overall experience less smooth than it should be. **What problems is ADP Workforce Now solving and how is that benefiting you?** It solves the problem of having to go to HR for basic things like payslips, tax documents, or leave requests. I can access everything myself in one place, which saves time and makes things more convenient. ### 22. Wonderful All-in-One Payroll, HR & Benefits Platform with Reliable Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Keanna E. | Customer chat support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about ADP Workforce Now?** All-in-one coverage: Payroll, HR, benefits, time & attendance, and reporting are integrated, which reduces duplicate data entry and helps keep records consistent. Payroll reliability & compliance: ADP’s payroll engine is strong, especially for tax calculations, filings, and multi-state compliance—this is a big confidence booster for many organizations. Scalability: It works well for mid-sized companies that are growing and need more structure without jumping to an enterprise-only system. Employee self-service: Employees can access pay statements, tax forms, benefits, and personal info easily, which cuts down on HR admin work. **What do you dislike about ADP Workforce Now?** Usability & Interface Clunky or outdated UI — Some users feel the interface isn’t as intuitive or modern as newer HR platforms. Hard to navigate — Complex menus can make simple tasks feel buried or take extra clicks. ❌ Complexity & Customization Limited customization — Making the system behave exactly how your org wants can require workarounds or extra setup. Configuration challenges — Setting up advanced workflows or rules isn’t always straightforward without support. ❌ Reporting Reporting quirks — While there’s robust reporting, building custom reports can be cumbersome compared with more modern analytics tools. ❌ Performance Issues Slow load times — Especially for large data sets or reports, performance can lag. Occasional bugs — Like many large systems, users sometimes encounter glitches that need support intervention. **What problems is ADP Workforce Now solving and how is that benefiting you?** 1. Manual and Fragmented HR Processes 2. Payroll Complexity & Risk Time & Attendance Tracking Problems Benefits Administration Challenges ### 23. All My Employment Data in One Place—Easy Access to Pay Stubs and Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Edwin V. | Desarrollador de Software, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about ADP Workforce Now?** The platform centralizes all my employment data in one place. I especially value how easy it is to access my pay stubs, salary history, and biannual performance reviews. It makes tracking my professional growth and objectives very transparent. **What do you dislike about ADP Workforce Now?** The user interface can feel a bit cluttered and overwhelming at times, making it difficult to find specific documents from previous years. Also, the loading speed can be slow during peak periods when everyone is completing their annual reviews. **What problems is ADP Workforce Now solving and how is that benefiting you?** It solves the need for constant communication with HR for basic inquiries. The main benefit is the self-service autonomy; I can manage my payroll documents and monitor my goals independently from any device, which saves a lot of time. ### 24. Dependable Payroll with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stanley C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for payroll, and it's awesome for helping with benefits and profit sharing balances. I really love that it assists us in communicating our benefit packages and lets employees know about their paychecks. The ability to show users their profit sharing balances is fantastic. Timecard management and employee work schedules are also features I enjoy; the timecard management is easy for users and their managers. We love the technical support provided by ADP Workforce Now, and I appreciate how ADP guided us through the setup process, especially since we've been with ADP for over 35 years. **What do you dislike about ADP Workforce Now?** The website can be a little clunky but usable. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll and benefits, it communicates benefit packages, shows employees their paycheck details, profit sharing balances daily, and simplifies timecard management. ### 25. Straightforward Onboarding, Needs Better Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Brett J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is pretty straightforward. When I make a new hire, they never have issues getting done what they need to get started. It eliminates the need for myself or my team to hold the new hires' hand at every step. This autonomy allows for my team to go about other things and helps the new hire feel confident in the system without frustration. **What do you dislike about ADP Workforce Now?** I feel our system is not set up great and so I feel like we are not very efficient. We could use a partner that helps us run reports better, use analytics, or even understand ADP Assist better. Ours currently feels hodgepodge. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes it easy to update employee details and onboard new hires efficiently without much handholding, freeing my team for other tasks. ### 26. Centralizes HR & Payroll, But Learning Curve Present **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica T. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I love the automated abilities of ADP Workforce Now, especially the ability to run the same reports per pay period and the auto pay abilities. I also appreciate that ADP Workforce Now completes and files our taxes. It really reduces errors and saves me a lot of manual work. Plus, it provides accurate information that comes directly from payroll, making it more time efficient for me. **What do you dislike about ADP Workforce Now?** I have to use too many custom fields and status flags. I wish this was easier. Wish we could block certain taxes by job code. There was definitely a learning curve. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now reduces errors, minimizes manual work, and enhances communication across HR and payroll. It provides assistance with payroll, taxes, and labor laws, and its automation saves time by efficiently running reports and filing taxes accurately. ### 27. Effective Payroll Management, Needs Modernization **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin N. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ADP Workforce Now?** I like the employee self-service options and find them really beneficial. They empower employees by giving them control over their own changes to tax elections and let them retrieve copies of pay stubs and tax forms. It's also great that it provides information on how to update their data. I appreciate the strong customer service, which is responsive and available most of the time to help with any issues or questions that come up. **What do you dislike about ADP Workforce Now?** We tried to use the HRIS side of the application but it is too rigid. There were features we were sold on, but were not available yet or fully implemented. Also, the system is obviously built on a legacy platform with unexplained codes, accumulators, and fields with too short text limits. It often makes me wonder if it is running on the WOPR from WarGames somewhere. Set up was complex. ADP did provide an implementation team with regular meetings and tasks to get us up and running. Implementation took several months and quite a bit of effort. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now simplifies hiring across locations without learning tax returns for each, provides employee self-service for updates and accessing pay info, and offers responsive customer service. ### 28. Streamlined HR Processes with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Heather C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now's recruitment platform is all in one place, which really streamlines the hiring process. The performance platform is organized, helping management stay on track effectively, which is beneficial. Also, I appreciate that the employee demographics information is detailed, giving us comprehensive insights. **What do you dislike about ADP Workforce Now?** Though I love the performance dashboard concept, ours still needs work to make it run smoothly. Expenses of time and attendance system. Support structure, should be email-no cold calls. They push independence with resolving problems, which I like. But the initial set up needs more support. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, recruitment, and performance reviews. It keeps recruitment organized in one place, helps management stay on track with a structured performance platform, and provides detailed staff demographics, which are beneficial for HRIS functions. ### 29. User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alishia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** I use ADP Workforce Now for everything! I find it incredibly user friendly and it offers just about everything I need. I love all of the interactive features and I look forward to the increase with AI. The interactive tool providing real-time responses and help is fantastic for our practitioners as well as our employees. If and when an issue arises, ADP is always there to help me through the process. **What do you dislike about ADP Workforce Now?** I would say Service Connect could be a little better. I'm hoping AI Assist will help with creating custom reports because at this time it is a little difficult to create some. **What problems is ADP Workforce Now solving and how is that benefiting you?** I love that ADP Workforce Now is user-friendly and has interactive features that provide real-time help, which is great for both practitioners and employees. ### 30. Easy to Navigate and Streamlines New Hire & Termination Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ADP Workforce Now?** As a new user it was easy to navigate and find your way around. It does a nice job linking together all of the new hire and termination items without having to go to several different tabs/forms to complete **What do you dislike about ADP Workforce Now?** I am not always satisfied with the Service Request - it seems you don't get much response until you escalate the ticket - slow response time. I know you can call in but not always having the same rep to connect to means you have to start all over in the explanation process **What problems is ADP Workforce Now solving and how is that benefiting you?** all of the HR components are in on spot - easy for an administrator to use and for employees to get their whole EE experience in one spot ### 31. Effortlessly Streamlines HR Tasks, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about ADP Workforce Now?** I find it really convenient that ADP Workforce Now has a mobile app that I can use on my phone instead of just having to log into a computer. Having a lot of information accessible on the mobile app makes life a lot easier because sometimes I can approve simple things directly on the app. It’s great because it’s accessible whenever I need it. Setting up ADP Workforce Now was pretty simple, and everything was self-explanatory, so it wasn't difficult at all. **What do you dislike about ADP Workforce Now?** Just sometimes minor glitches happen. Nothing major actually. Sometimes it just needs to be refreshed or updated, that's about it. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now centralizes employee info, saving me from jumping between systems. I analyze data and access past meetings in one place. The mobile app makes approvals easy without a computer, enhancing accessibility. ### 32. ADP Workforce Now Simplifies HR Tasks with an Intuitive, All-in-One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ADP Workforce Now?** ADP workforce Now is a very useful platform and helps in bringing multiple HR tasks into one place. It has helped in making payroll, time tracking, benefit management much easier to handle without switching between between different systems. The another plus of it, is it's interface which is very intuitive and easy to use. This platform feels like a practical tool that simplifies complex HR process. **What do you dislike about ADP Workforce Now?** It is bit clunky at times, especially when navigating between different sections. **What problems is ADP Workforce Now solving and how is that benefiting you?** It has resolved the major issue of having HR, payroll, benefits, and employee data spread across different systems. By using it, there’s no longer a need to manage everything separately or rely on manual processes, since ADP Workforce Now brings it all into one platform, making things more organized and easier to track. ### 33. Great Overall Solution and Getting Better All the Time! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about ADP Workforce Now?** The time and attendance and time off feature are still my favorite! Supervisors who are not very tech savvy use it with ease. I've only used Paychex other than ADP and I prefer ADP hands down! **What do you dislike about ADP Workforce Now?** The performance feature and the confusion with approval paths. I wish it was easier to set up more personalized messages for approvals. I also wish there were more languages available other than English and Spanish. We have many Vietnamese employees who would like to use the system if it was in their language. **What problems is ADP Workforce Now solving and how is that benefiting you?** The problem with old paper time off forms and the benefit of having all this information stored in one place where you can pull reports from and forecast time off balances etc **Official Response from Jennifer Stone:** > Thank you for your feedback. We value your comments and suggestions. We appreciate your partnership. ### 34. All-in-One Payroll and Time Tracking Made Easy with ADP Workforce Now **Rating:** 5.0/5.0 stars **Reviewed by:** Monika R. | Instructional Designer, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about ADP Workforce Now?** What I like best about ADP Workforce Now is how it centralizes payroll, time tracking, and employee information in one easy-to-use system. It makes it simple to access pay statements, track hours, and manage personal information without needing multiple platforms. The self-service features are especially helpful, as they save time and allow quick access to important details anytime. **What do you dislike about ADP Workforce Now?** One downside of ADP Workforce Now is that the interface can sometimes feel complex or not very intuitive, especially for new users. It may take time to find specific features or information. Additionally, occasional slow loading times or system glitches can make certain tasks, like accessing pay statements or submitting requests, a bit frustrating. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now helps solve the challenge of managing payroll, employee records, and time tracking in a single system. It streamlines processes like accessing pay information, tracking hours, and updating personal details. This benefits me by saving time, reducing errors, and making it easier to stay organized and informed about my work-related information. ### 35. Networking, Hands-on Training and Innovation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about ADP Workforce Now?** It’s a comprehensive HCM platform that covers HR, payroll, benefits, performance reviews, and time & attendance. I especially appreciate the self-service tools, along with the tax compliance, ACA compliance, and reporting functions. **What do you dislike about ADP Workforce Now?** My biggest concern is the customer support. In my experience, it’s been inconsistent. Dedicated representative is not readily available and response times to emails takes a couple of days. When you need answers right away this can be very frustrating. Interaction varies from one representative to the next. **What problems is ADP Workforce Now solving and how is that benefiting you?** Payroll and tax management, compliance (ACA, tax), time and attendance, benefits administration, performance, and reporting are all handled in one place. Moving from paper reviews to online reviews has been wonderful and a real time-saver. ### 36. Secure Payroll Processing with Some Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Tonya S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I love the online platform and the ability to get work done from anywhere. It helps with payroll issues, state compliance, and filings, making it easy to concentrate on what matters. The security features set in the background keep things aligned with federal and state laws. I found wonderful support at the ProSummit, where my last issue got fixed in person. **What do you dislike about ADP Workforce Now?** I find it somewhat confusing or aggravating to get certain things done due to the security features set in the background, which are meant to help keep things in line with federal/state laws. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to process payroll and ensure state compliance is met with ease. It helps to keep records clean and prevent incorrect adjustments. The online platform allows me to work from anywhere. ### 37. A Dependable Service That Supports Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mallory W. | Executive Assistant Human Resources Coordinator, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ADP Workforce Now?** ADP Workforce Now provides consistency and structure, particularly when it comes to payroll accuracy and compliance. **What do you dislike about ADP Workforce Now?** I feel like the recruiting side could use some improvements. It really needs a bank of resumes to search through. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP provides tools, educational materials, and straightforward guidance that simplify complex retirement topics and allow employees to manage their 401(k) directly through a secure and user‑friendly platform. From an HR perspective, having a trusted partner helps reduce confusion, ensures compliance, and gives us confidence that employees have access to the information and support they need to plan effectively for their financial future. ### 38. Upgrade Issues Overshadow Potential Benefits **Rating:** 0.5/5.0 stars **Reviewed by:** Karissa K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like the possibilities of having all services from cradle to grave in one place with ADP Workforce Now. It makes things a bit more seamless and compatible with niche markets. **What do you dislike about ADP Workforce Now?** I have a few issues with ADP Workforce Now. Upgrading to Comp Services introduced some problems, like losing the Bridge and certain controls. It limited abilities for reimbursable expenses and imputed income. The single signature onboarding documents are a hassle since they're grouped into one long document without options. Payroll options could be better, especially for things like travel reimbursement calculations and imputed income for cash value gifts. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes things a bit more seamless and compatible to niche markets but upgrading created problems like losing the Bridge, losing controls, and limited abilities for reimbursable expenses. ### 39. Comprehensive Service with Superb Support, Needs Enhanced Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Sora J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that ADP Workforce Now is an all-in-one service, which is convenient for managing Payroll Benefits, onboarding, exit surveys, and time and attendance. I also love my support team; they are super helpful with benefits and can spot the items that are making benefits not work. **What do you dislike about ADP Workforce Now?** I think reporting could be more robust. And I am not thrilled when I call in and get a random person; my team feels like there are a lot of gaps with understanding what we are asking and what we are trying to accomplish. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll, benefits, onboarding, exit surveys, and tracking time and attendance, solving HR tracking issues. I like that it's an all-in-one service with a helpful support team that identifies and fixes benefit-related issues. ### 40. Solid, Scalable ERP/HR Platform—Great Payroll, but Support and Navigation Lag **Rating:** 3.0/5.0 stars **Reviewed by:** Jayson R. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about ADP Workforce Now?** It’s a solid, general-purpose ERP and HR all-in-one platform. It’s especially strong in payroll processing, which aligns with the company’s origins. Overall, it’s user-friendly and scalable, adapting well to different companies’ day-to-day functions and needs. **What do you dislike about ADP Workforce Now?** Slow customer support and system navigation are the top two things I would rank as not good about ADP. Support overall isn’t great, but support for state tax matters is especially painful and overly complex. On the administration side, navigating the system is even more frustrating and makes routine tasks harder than they should be. **What problems is ADP Workforce Now solving and how is that benefiting you?** It looks like they’re introducing enhanced AI-powered tools for some of the HR platform features, which could bring a few improvements. However, I don’t think that alone will resolve the ongoing customer support and navigation issues. ### 41. User-Friendly, Endless Possibilities with Minor Reporting Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I appreciate that ADP Workforce Now is user-friendly and fairly intuitive. It offers endless possibilities, letting us track personal information and education, manage items requiring renewal, run reports, and easily access and sort HR information. I also like how the company listens to users and continuously improves and creates products. The general reports and field grabber tools are beneficial for tracking the educational status of all staff. The initial setup went fairly smooth, training was fast, and the Bridge and Learning paths are great resources. **What do you dislike about ADP Workforce Now?** Burrowing down into reports can be confusing (advanced filtering). **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now to track personal information, run reports, and manage HR data effortlessly. The user-friendly platform helps me monitor staff educational status with features like field grabber and reporting tools. ### 42. Simplifies Payroll with User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** May 28, 2026 **What do you like best about ADP Workforce Now?** I like that the UI of ADP Workforce Now is sleek and easy to navigate, making it user-friendly and easy to use. I also appreciate the options for breaking down what comes out of my paycheck for insurances, taxes, and more, which helps manage budgets and expenses, including benefits like the 401k. It's really great for anyone who is budgeting. Additionally, the process of switching over when we rebranded was a breeze, making it simple to swap details of employees and the business over. **What do you dislike about ADP Workforce Now?** Some of the behind-the-scenes management of the users and depositing checks have issues. There have been issues with the web version, and making sure all is in line is usually a few and far between. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now solves the headaches of payroll management and provides necessary employee resources. The sleek UI makes navigation easy, helping manage budgets, expenses, and benefits like 401k. It's user-friendly for monitoring paycheck breakdowns, insurances, and taxes for effective budgeting. ### 43. Efficient Payroll with Custom Reporting, Needs 401k Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle A. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ADP Workforce Now?** I like the new hire and termination wizards for their seamless processing, ensuring all steps are taken. I also appreciate 'The Bridge' as it offers a place to ask questions and learn more. Plus, the custom reporting is invaluable because it allows me to create almost any report I can imagine. **What do you dislike about ADP Workforce Now?** I have to deal with the 401k secure act requirements of Roth conversions for flat dollar contributions manually. It should be automated like the 401k percentage process, so it's not up to the employer to review every payroll manually. **What problems is ADP Workforce Now solving and how is that benefiting you?** I find ADP Workforce Now handles accurate payroll processing, taxation, and benefit enrollments well. The new hire wizards streamline processes, The Bridge supports learning, and custom reporting allows creating diverse reports. ### 44. Robust Payroll Solution with Handy Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ADP Workforce Now?** I like the mobile app function of ADP Workforce Now and find it easy for employees to use. It allows employees to access paystubs, look up benefits, and enroll online for open enrollment. **What do you dislike about ADP Workforce Now?** I find that there needs to be clearer directions when it comes to federal income tax for employee deductions. Some employees do not get enough Federal Income Tax withdrawn from their paycheck, and they do not know why. It's also not as easy as it could be for managers to navigate and manage all their employees plus indirect reports. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for payroll and benefits. It solves reporting issues and integrates with Workforce Management. The mobile app allows employees to access paystubs, check benefits, and enroll online, making it user-friendly. ### 45. ADP Does the Job Well—Easy Time Tracking and Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan H. | Manager, Internal Onboarding and Solutions Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about ADP Workforce Now?** To put it plainly, ADP does the job and does it well. It's not shiny or fun, but it does its job very well. Clocking in and out is easy, vacation and sick time requests are simple, and everything just works exactly as advertised. **What do you dislike about ADP Workforce Now?** The only thing I dislike is the UI, ADP looks like it was designed in Windows 95 and never updated. However, as I said, it doesn't affect performance at all, so it's a small gripe **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP is the system we use for tracking time and requesting time off across multiple brands in our organisation ### 46. Streamlined Payroll with Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Parita P. | Payroll Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about ADP Workforce Now?** I find processing payroll a lot easier and appreciate the ease it brings to reporting with ADP Workforce Now. I really like how ADP handles garnishments and taxes for us, and the smart compliance feature is valuable. **What do you dislike about ADP Workforce Now?** The reports are not available. Specifically, monthly hours reports for ACA are not accessible. **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now makes processing payroll easier and helps with garnishments, taxes, and smart compliance. I switched to ADP Workforce Now mainly for these features, which are very beneficial for my HR tasks. ### 47. Great Platform for Managing Pay and Time Off—Even on Mobile **Rating:** 4.0/5.0 stars **Reviewed by:** Brian G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about ADP Workforce Now?** It provides a good platform (including a mobile app) for employers to manage their employees and for employees to manage their pay and time off needs. **What do you dislike about ADP Workforce Now?** ADP seems to have multiple platforms beyond just Wokforce Now and I find it confusing to know which platform to use for which purpose. I have one login as the administrator of my company, a different login as an employee of my company, and another login for another company I work for that uses ADP - I never quite know which login to use for which platform, making it cumbersome to navigate the system. **What problems is ADP Workforce Now solving and how is that benefiting you?** We needed a reliable, web-based (with a mobile app) platform to manage employee pay and time management. ### 48. All-in-One Payroll, HR, Benefits, and Time Tracking in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ADP Workforce Now?** One of the biggest strengths is that it combines: Payroll HR management Benefits administration Time tracking Instead of juggling multiple systems, everything lives in one place, which reduces errors and duplicate work. **What do you dislike about ADP Workforce Now?** Expensive and unclear pricing. Pricing isn’t transparent—you usually need a custom quote. Also, it does not have support for our international employees **What problems is ADP Workforce Now solving and how is that benefiting you?** ADP Workforce Now is solving the problem of fragmented HR and payroll processes. Before using it, many tasks like payroll, benefits administration, onboarding, and compliance were handled across multiple systems or manually, which increased errors and took a lot of time. With ADP Workforce Now, these processes are centralized and automated. For example, payroll and taxes are calculated automatically, onboarding workflows guide new hires step-by-step, and employee data is stored in one system. ### 49. Centralized HR Solution, But Lacks Efficient Support **Rating:** 4.0/5.0 stars **Reviewed by:** Diane G. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about ADP Workforce Now?** I like that everything in ADP Workforce Now is right in one place and very easy to find. I value the recruitment tabs the most because they connect directly with ADP, Indeed, ZipRecruiter, and other job sites, making it very easy to consolidate and keep everything in one place. **What do you dislike about ADP Workforce Now?** The initial setup was terrible. To be honest. The implementation, we're still having issues with. The things that don't work well for me are customer service. We have a very hard time getting answers that don't take longer than they should. **What problems is ADP Workforce Now solving and how is that benefiting you?** I use ADP Workforce Now for everything HR-related like recruitment, onboarding, and time cards. It centralizes all tools, making them easy to find. The recruitment tabs integrate with job sites, simplifying the hiring process. ### 50. Easy Payroll Processing with Time-Saving Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Are M. | Food and Beverage Administrator, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ADP Workforce Now?** Payroll processing is straightforward and efficient, thanks to time-saving automation. The reporting tools are helpful, and the workforce tracking features make it easier to stay on top of day-to-day management. **What do you dislike about ADP Workforce Now?** It can be slow - long response time Porwerful but can be frustrating And is quite pricey **What problems is ADP Workforce Now solving and how is that benefiting you?** Before using ADP Workforce Now, managing payroll, employee records, leave requests, and scheduling was time-consuming and often required using multiple systems. ADP Workforce Now has helped centralize these processes into one platform, making it easier to manage employee information, process payroll accurately, and track attendance efficiently. Overall, it has improved our workflow, reduced manual administrative tasks, and given employees easier access to pay slips, leave balances, and HR information through its self-service tools. ## ADP Workforce Now Discussions - [How does Workforce Now compare to other payroll services?](https://www.g2.com/discussions/25502-how-does-workforce-now-compare-to-other-payroll-services) - 6 comments, 3 upvotes - [How will Reporting courses improve and will there be improved modes of communication?](https://www.g2.com/discussions/adp-workforce-now-how-will-reporting-courses-improve-and-will-there-be-improved-modes-of-communication) - 1 comment, 1 upvote - [Vacation approval customization](https://www.g2.com/discussions/vacation-approval-customization) - 3 comments, 1 upvote - [ADP spammed me, so I agreed to a demo, and then they ignored me](https://www.g2.com/discussions/adp-spammed-me-so-i-agreed-to-a-demo-and-then-they-ignored-me) - 1 comment, 1 upvote - [What is the best way to get questions answered regarding payroll issues or concerns?](https://www.g2.com/discussions/50722-what-is-the-best-way-to-get-questions-answered-regarding-payroll-issues-or-concerns) - 2 comments, 1 upvote - [View ADP Workforce Now pricing details and edition comparison](https://www.g2.com/products/adp-workforce-now/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A06%3A40+-0500&secure%5Bsession_id%5D=3a1b1972-9525-4dfc-a79a-15689e0fa943&secure%5Btoken%5D=254f5fe3252b2ce492e136220c9e7520af8b60f6f4c10c0bd1aed4e0b0a1ba06&format=llm_user) ## ADP Workforce Now Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - [ActionTrac](https://www.g2.com/products/actiontrac/reviews) - [ADP Onboarding](https://www.g2.com/products/adp-onboarding/reviews) - [ADP SmartCompliance®](https://www.g2.com/products/adp-smartcompliance/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Allego](https://www.g2.com/products/allego/reviews) - [Aquera Identity Integration as a Service](https://www.g2.com/products/aquera-identity-integration-as-a-service/reviews) - [Assembly](https://www.g2.com/products/quantum-workplace-assembly/reviews) - [Attendance on Demand](https://www.g2.com/products/attendance-on-demand/reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - [Beekeeper Studio](https://www.g2.com/products/beekeeper-studio/reviews) - [Benefit Resource Inc.](https://www.g2.com/products/benefit-resource-inc/reviews) - [Bucketlist Rewards](https://www.g2.com/products/bucketlist-rewards/reviews) - [CareerPlug](https://www.g2.com/products/careerplug/reviews) - [Clarity Benefit Solutions](https://www.g2.com/products/clarity-benefit-solutions/reviews) - [ClockShark](https://www.g2.com/products/clockshark/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - [DataBlend](https://www.g2.com/products/datablend/reviews) - [Decisely](https://www.g2.com/products/decisely/reviews) - [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - [Doctegrity by Doctegrity](https://www.g2.com/products/doctegrity-doctegrity-by-doctegrity/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [empower](https://www.g2.com/products/empower-empower/reviews) - [EMP Trust HR](https://www.g2.com/products/emp-trust-hr/reviews) - [Flexspring](https://www.g2.com/products/flexspring/reviews) - [Flock](https://www.g2.com/products/flock/reviews) - [Globalization Partners International (GPI)](https://www.g2.com/products/globalization-partners-international-gpi/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HR Avatar](https://www.g2.com/products/hr-avatar/reviews) - [HR Cloud](https://www.g2.com/products/hr-cloud-hr-cloud/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [InfiniTime 7.0](https://www.g2.com/products/infinitime-7-0/reviews) - [InfiniTime Online](https://www.g2.com/products/infinitime-online/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - [J.P.Morgan Workplace Solutions](https://www.g2.com/products/j-p-morgan-workplace-solutions/reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Lattice](https://www.g2.com/products/lattice/reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) - [Macorva](https://www.g2.com/products/macorva/reviews) - [MakeShift](https://www.g2.com/products/makeshift/reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - [Microsoft D365FO Connector for ADP Workforce Now®](https://www.g2.com/products/microsoft-d365fo-connector-for-adp-workforce-now/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Modulus](https://www.g2.com/products/modulus-modulus/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [OrgChart](https://www.g2.com/products/orgchart/reviews) - [OurPeople](https://www.g2.com/products/ourpeople/reviews) - [Paradox](https://www.g2.com/products/paradox/reviews) - [Payscale Ascent (formerly Payfactors)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews) - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) - [Points North](https://www.g2.com/products/points-north/reviews) - [Praisidio](https://www.g2.com/products/praisidio/reviews) - [Quantum Workplace](https://www.g2.com/products/quantum-workplace/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quinyx](https://www.g2.com/products/quinyx/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Report it: Anonymous Reporting Solutions](https://www.g2.com/products/report-it-anonymous-reporting-solutions/reviews) - [Reward Gateway Employee Experience Platform](https://www.g2.com/products/reward-gateway-employee-experience-platform/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [SimplyMerit](https://www.g2.com/products/simplymerit/reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) - [Staffeto](https://www.g2.com/products/staffeto/reviews) - [Synerion Agile](https://www.g2.com/products/synerion-agile/reviews) - [Synerion Enterprise](https://www.g2.com/products/synerion-inc-synerion-enterprise/reviews) - [Timeero](https://www.g2.com/products/timeero/reviews) - [TrackTik](https://www.g2.com/products/trackforce-valiant-tracktik/reviews) - [TripLog](https://www.g2.com/products/triplog/reviews) - [Trusaic ACA Compliance Solutions](https://www.g2.com/products/trusaic-aca-compliance-solutions/reviews) - [Trusaic Pay Equity](https://www.g2.com/products/trusaic-pay-equity/reviews) - [Trusaic TaxAdvantage](https://www.g2.com/products/trusaic-taxadvantage/reviews) - [Vetty](https://www.g2.com/products/vetty/reviews) - [VidCruiter](https://www.g2.com/products/vidcruiter/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ADP Workforce Now Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top ADP Workforce Now Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,266 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews)