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ADP Workforce Now Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

ADP Workforce Now Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ADP Workforce Now, and what problem is it built to solve?

ADP Workforce Now is a workforce platform covering HR, talent, time management, benefits, and payroll. Its stated focus is on designing better ways of working and helping people reach their potential.

What languages does ADP Workforce Now support?

It supports 3 languages: English, French, and Spanish.

What company sizes and industries is ADP Workforce Now the best fit for?

Positive experiences span small businesses, mid-market organizations, and enterprises, with the strongest reviewer presence in the mid-market. The industries represented most clearly include:
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Company size — Small business: Organizations with 50 or fewer employees.
  • Industry — Manufacturing and construction: Both sectors appear among positive users.
  • Industry — Software and IT services: Positive users include organizations in computer software and information technology and services.
  • Industry — Financial services and healthcare: Both sectors are represented among positive users.

How long does it take to implement ADP Workforce Now across a team?

Implementation timing varies with the organization and rollout. Reported go-live times range from under a day to more than 12 months, with the following ranges appearing as distinct implementation clusters:
Time to go live Relative frequency
Under 1 month Common
1–3 months Common
3–6 months Also reported
6–12 months Also reported

What customer support options does ADP Workforce Now provide, and how do users find the overall support experience?

ADP Workforce Now support includes knowledge resources and direct help through chat, email/help desk, and phone, including 24/7 live-rep support. The experience is mixed: users describe helpful, responsive assistance, but also report long waits, handoffs, and inconsistent answers or product knowledge, particularly when resolving complex issues.

What is the experience like for teams switching to ADP Workforce Now from another tool?

Switches to ADP Workforce Now have been driven by a need for broader HR and payroll functionality, more integrated workforce processes, or a system that can better support company growth. Prior systems named include payroll and HR platforms such as Paychex, Paycor, Paylocity, Dayforce, UKG Pro, Gusto, and other tools; the change has offered a more centralized way to manage payroll, employee information, time, and related HR work. The transition can be straightforward, especially when moving from another ADP product, but some implementations involve lengthy setup and staff adjustment.

What features or capabilities could make ADP Workforce Now even more useful?

ADP Workforce Now could be more useful with improvements that make everyday administration and reporting more straightforward:
  • Make custom reporting easier to build, filter, preview, and tailor to specific needs.
  • Simplify navigation and common workflows so users can find settings and finish routine tasks with fewer clicks.
  • Expand customization for company-specific workflows, fields, and module requirements.
  • Reduce manual steps in timekeeping and related approvals, and make time data more detailed and easier to use.

ADP Workforce Now Reviews (4,515)

View 4 Video Reviews
Reviews

ADP Workforce Now Reviews (4,515)

View 4 Video Reviews
4.2
4,515 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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TS
Tim S.
Tim Siran
Enterprise (> 1000 emp.)
"Powerful Data Integration, but a Time-Consuming Onboarding Learning Curve"
3.5/5
What do you like best about ADP Workforce Now?

ADP Workforce is excellent at integrating data across functional areas. This is extremely useful for workflow and management. It is somewhat difficult to onboard, the support is good however the paradigm shift in staff getting accustomed to this is a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

Onboarding is time-consuming and challenging. Though worthwhile in the long-run, there is a lengthy process of acclimatizing staff in these processes. Security is also somewhat challenging, as there are a lot of updates and password change requests as it seems to be a target for hackers. Review collected by and hosted on G2.com.

Soban R.
SR
Soban R.
Talent Acquisition Advisor
Enterprise (> 1000 emp.)
"User Friendly and Comprehensive HR Platform"
5/5
What do you like best about ADP Workforce Now?

If I talk about likings about ADP Workforce, then it is an all-in-one HR platform where you get everything in one place whether it is Payroll, employee records, benefits, attendance, compliance, and HR administration also can be managed through one system. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

It’s not that I dislike it—I just haven't had the opportunity to use ADP Workforce Now's Recruitment module yet. Once I get hands-on experience with it, I'll be glad to share my honest feedback. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Pay Stub Management with ADP Workforce Now"
4/5
What do you like best about ADP Workforce Now?

I appreciate that ADP Workforce Now solves the problem of searching for pay stubs or having paper pay stubs since they are all together in one place for me. It's simple to use and easy to navigate. What I like most is that I can have all my pay stubs at my fingertips, and they're sorted nicely, making it quick to find one if I need it. I use the date feature to organize and search for pay stubs by specific pay dates. It's easy to log in and find my pay stubs regularly. Additionally, the initial setup was pretty simple, just providing the required information, and I was able to get my pay stubs easily. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

I find it difficult to download, save, and print the pay stubs. Review collected by and hosted on G2.com.

Kendra R.
KR
Kendra R.
Director
Small-Business (50 or fewer emp.)
"Easy-to-Use HR Tools, But Cost Led Us Elsewhere"
5/5
What do you like best about ADP Workforce Now?

I found ADP Workforce Now very user friendly, and the mobile app was very easy to access. I could get reports, and my employees could easily retrieve all the items they needed without reaching out to us. It was accessible to all of us. Even after an employee left the company, they could still access their past tax documents and pay records. Setup was very easy for us, though we didn’t have many employees and we were all pretty tech savvy. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

I didn’t have any issues using ADP Workforce Now, but our budget no longer allowed it, and Gusto was actually a better price. Review collected by and hosted on G2.com.

Carolina L.
CL
Carolina L.
Small-Business (50 or fewer emp.)
"Facilitate People Management with Affordable Costs"
4/5
What do you like best about ADP Workforce Now?

I like ADP Workforce Now because it makes people management easier by centralizing everything in one area. It's useful for tasks like schedules, attendance, benefits management, and payroll with overtime. I also appreciate that it doesn't have high costs associated, being a more economical alternative to SAP, which is especially advantageous for startups or growing companies. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

Setting up reports in ADP Workforce Now can be a bit complicated. Sometimes, it's necessary to ask for help to understand exactly how to do it. Access can also be a bit challenging, and all this ends up taking more time than expected. I think it could be more automatic. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
Originally submitted 5/8/2026
"I love the idea of ADP Assist, allowing employees to check their own information easily."
5/5
What do you like best about ADP Workforce Now?

I've been using ADP Workforce Now for over 30 years, and I'm really familiar with the software. I like that I can chat and reach the ADP Support Center. The AI assist also stands out a lot, especially for reporting, which is something I'm currently working on. Setting it up is easy as long as you know the ins and outs of the ADP software. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

For time and attendance, I don't want the office employee to use the ADP mobile app on the website to clock in or out. We operate in multiple states, and they should be able to clock in or out from their desktop, where I can see their desktop identification or something similar. Review collected by and hosted on G2.com.

Shiv P.
SP
Shiv P.
Technical Program Manager
Enterprise (> 1000 emp.)
"Efficient Payroll Management with Simple UI"
4.5/5
What do you like best about ADP Workforce Now?

I like that ADP Workforce Now clearly outlines all the details of my paycheck, making it easy to view things like my 401k and other factors that impact my pay. It's also super convenient that I can download all my pay statements together in one place. The setup was really straightforward, as it was already done when I joined the company. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

It's really hard to log in to my account. Because sometimes I need to use my work laptop when I really wanna check it if I'm on the go on my personal device. I need to be able to have a normal login page and in with my personal email credentials. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Pleasant, Easy-to-Navigate Interface That Gets the Job Done"
4.5/5
What do you like best about ADP Workforce Now?

A nice interface to work with, relatively easy to navigate once you know where to find the functions required, and overall, a pleasant experience with a software that serves its purpose. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

There are a lot of menu and sub-menu options under "Myself" and it can be a little hard to find what you're looking for. The Resources are very helpful but again, could be hard to find what you're looking for - for example, I don't expect to find my company perks under "my tools", but that could be something my organization could do a better job of in terms of providing instruction. Review collected by and hosted on G2.com.

Murad G.
MG
Murad G.
Procurement Professional
Enterprise (> 1000 emp.)
"Easy Access to HR and Employee Information"
3/5
What do you like best about ADP Workforce Now?

it brings everything together in one place, making it easy to manage HR-related tasks efficiently. The system is user-friendly, and I appreciate how it streamlines processes like time tracking, payroll, and accessing employee information, which saves time and improves overall productivity. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

While ADP Workforce Now is generally easy to use, some processes can feel a bit cumbersome and require multiple clicks to complete simple tasks. At times, navigating between different sections isn't as intuitive as it could be. Review collected by and hosted on G2.com.

Rob P.
RP
Rob P.
Owner
Mid-Market (51-1000 emp.)
"All-in-One HR and Payroll Hub That Keeps Everything Organized"
5/5
What do you like best about ADP Workforce Now?

ADP Workforce Now makes it easier to manage payroll, employee information, time tracking, and benefits in one place. The platform is convenient for employees because they can quickly access pay statements, tax forms, and personal details online. I also like that it helps reduce manual work and keeps important HR information organized. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

ADP Workforce Now can be slow and unintuitive, with a clunky interface that requires too many clicks for simple navigation. Custom reporting is overly complex to configure, customer support responses can be slow during peak payroll periods, and frequent platform updates sometimes reset user preferences without notice. Review collected by and hosted on G2.com.

Questions about ADP Workforce Now? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

AB
Amy Bridwell
•
Last activity about 1 month ago

How customizable are Time Off and performance reviews in ADP Workforce Now for you?

Matthew Ramon T.
MT
Matthew Ramon Thomas
•
Last activity 6 months ago

How does Workforce Now compare to other payroll services?

3 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

15%

Perceived Cost

$$$$$
ADP Workforce Now Comparisons
ADP Workforce Now Features
Payroll Reporting
User, Role, and Access Management
Performance and Reliability
Web Portal
Benefits Manager
Mobile
Payroll Entry
Time Off Accrual
Direct Deposit
Tax Calculation
Tax Filing