ADP Workforce Now Reviews & Product Details

ADP Workforce Now is very intuitive and easy to navigate on a daily basis. The employee self-service portal makes it seamless to check pay stubs, track timecards, and request time off without needing assistance from HR. Everything is organized clearly in one dashboard, which saves time when looking up tax forms or benefits information Review collected by and hosted on G2.com.

Sometimes the user interface feels slightly dated and navigating between different modules like benefits, tax forms, and timecards can involve unnecessary clicks. Occasionally, the system runs slow during peak pay days, which makes generating reports or loading pay statements take longer than expected. Review collected by and hosted on G2.com.

What I liked most about the system was having employee information, time-off requests, and payroll details all in one place, instead of scattered across emails or Excel files. At my previous company, KVA, it streamlined the basic HR tasks and made it easy for employees to access their information and submit time-off requests. Review collected by and hosted on G2.com.

When we needed help with something beyond a basic employee or payroll question, support could be a bit frustrating. We would sometimes receive a general help article first, and then have to reply with screenshots or additional details before the issue was fully understood. Once our request reached the right support person, the help was usually good, but getting to that point could take longer than we expected. Review collected by and hosted on G2.com.

I use ADP Workforce Now for payroll, and I love how easy it is to use in general. The amazing reporting really stands out for me, as does the ease of using templates. It allows us to easily upload stock releases, bonus payments, and all other specialty payments that would take hours to do manually, turning hours of work into minutes. Review collected by and hosted on G2.com.

I wish we didn't have to cancel auto pay manually. It would be beneficial for ADP to do it for us. I wish it would automatically turn off auto pay upon termination status. Review collected by and hosted on G2.com.

What I like best about ADP Workforce Now is that it makes a lot of the everyday administrative work easier by keeping everything in one place. I’ve found it especially helpful when dealing with employee information, payroll, timekeeping, and reports because I don’t have to constantly jump between different systems.

The layout is fairly easy to learn, although there are definitely some features that take a little time to figure out. Once you get comfortable with it, though, it becomes much easier to navigate. I also like the reporting and integration options because they help keep information organized and reduce some of the repetitive data entry.

For me, the biggest benefit is the time it can save. When you’re already juggling a lot of administrative responsibilities, having a system that handles some of the routine processes and keeps information together is a big plus. The automation and newer AI/intelligence features are also helpful for making certain tasks more efficient.

I do think the cost can be a consideration, especially for smaller organizations, but for a company that will actually use the full range of HR and payroll features, I can see the value. Support and onboarding have been helpful overall, although some issues can take a little patience to get resolved.

Overall, I like ADP Workforce Now because it takes a lot of the behind-the-scenes administrative work and puts it into one system. It isn't perfect, and there is a learning curve, but once you understand how everything works, it can make managing day-to-day employee and payroll tasks much more manageable. Review collected by and hosted on G2.com.

I do not have much that I dislike about ADP Workforce Now. It is the simplest process that I have ever used for payroll and paychecks. Its easy to change any information in the system. Review collected by and hosted on G2.com.

What I like best about ADP Workforce Now is how reliably and straightforwardly it handles the everyday tasks I rely on as an individual contributor. Pulling current and past paystubs is quick and painless, adjusting my W-4 withholdings is clear and takes only a couple of minutes, viewing prior-year W-2s is simple, and managing or updating direct-deposit details works without any friction. Everything just works the way it should, which makes the whole experience feel efficient and low-stress. Review collected by and hosted on G2.com.

As an individual contributor who mainly uses ADP Workforce Now for paystubs, W-4 updates, W-2s, and direct deposit, I honestly don’t have many strong complaints—the core self-service features work reliably. That said, the interface can feel a bit dated and occasionally clunky to navigate, with menus that aren’t always intuitive the first time you look for something. Load times are sometimes slower than I’d like, and the overall design doesn’t feel as polished or modern as some newer HR platforms. These are relatively minor issues, though, and they don’t get in the way of getting the essential tasks done. Review collected by and hosted on G2.com.

What I like most about ADP Workforce Now is having most of our HR and payroll information in one place. It’s convenient to check employee information, payroll, time off, and reports without having to use different systems. The employee self-service is also helpful because employees can access their pay and other information themselves instead of having to contact HR for everything. Review collected by and hosted on G2.com.

The main thing I dislike is that some features can be harder to find than they should be. There are quite a few menus and steps for some basic tasks, and reporting can take some time to figure out. Customer support can also be a little frustrating at times, especially when an issue gets passed between different people. Overall, the system works well, but I think the navigation and reporting could be simpler. Review collected by and hosted on G2.com.

Managing everything in one platform and also being able to quickly access the information and reports I need. It has definitely helped save time and make my day-to-day responsibilities more efficient. Review collected by and hosted on G2.com.

Some features are not as intuitive as they could be, and it can take time to learn where certain information or settings are located. Navigating between different sections can sometimes require several steps, especially when trying to complete more complex HR or payroll tasks.

Another area that could be improved is reporting. Creating or customizing certain reports can feel more complicated than necessary, and it would be helpful to have a more straightforward and user-friendly reporting process. Review collected by and hosted on G2.com.

The platform is simple and visually easy to use. I also appreciate the customer support, the cross-border compliance options, and the world-class payroll solution, along with real, up-to-date information. Review collected by and hosted on G2.com.

Reporting can be a bit of a struggle at times, and the custom reporting area isn’t the easiest part of the product to navigate. I’d also like the ability to update my own GL mapping, but the interface isn’t very user-friendly, so I usually end up submitting a support ticket to get it done. Review collected by and hosted on G2.com.

I find ADP Workforce Now to be an excellent resource as my place of business does complex tax filings which are essential to to accuracy. It also conducts payroll well. We strive to be a compliant employer and ADP Workforce meets all of our needs exceptionally well across multiple platforms. It keeps our employees' time, and benefits td well too. It helps simplify our annual enrollment process significantly. We are pleased from every aspect. Review collected by and hosted on G2.com.

I truly cannot list anything to negate its robust performance, as it meets our needs exceptionally well. It keeps my place of business organized and functional at a high functioning rate. Review collected by and hosted on G2.com.

The reporting in ADP is amazing. Easy to use and can share reports with others. I also like building reports in ADP. We used to have UKG which was a challenge when we had to build our own reports Review collected by and hosted on G2.com.

The onboarding process for rehires can give us issues. Often change the layout with no heads up. We have also been having issues with overage dependents not dropping off automatically due to errors. Review collected by and hosted on G2.com.