Users report that Lumity Benefits Solution excels in "Responsiveness" with a score of 9.7, indicating that clients feel their inquiries and issues are addressed promptly, while ADP Comprehensive Services has a lower score of 8.3 in this area, suggesting potential delays in support.
Reviewers mention that Lumity's "Expertise of Team" is rated at 9.4, highlighting the high level of knowledge and skill among its staff, whereas ADP's score of 8.3 indicates that users may not always find the same level of expertise readily available.
G2 users note that Lumity Benefits Solution has a strong performance in "Execution Ability" with a score of 9.4, which suggests that projects are completed effectively and efficiently, while ADP's score of 8.3 indicates room for improvement in delivering on commitments.
Users on G2 highlight that Lumity's "Communication Skills" are rated at 9.7, reflecting a strong emphasis on clear and effective communication throughout the partnership, compared to ADP's score of 8.4, which may lead to misunderstandings or misalignments.
Reviewers say that Lumity Benefits Solution's "Planning" capabilities, particularly in "Needs Assessment" with a score of 8.6, are superior, allowing for better alignment with client needs, while ADP's score of 8.4 suggests a slightly less thorough approach in this area.
Users report that Lumity's "Professionalism" is rated at 9.5, indicating a high standard of conduct and reliability, whereas ADP's score of 8.9, while still good, suggests that there may be occasional lapses in professionalism that could affect client relationships.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing available
Lumity Benefits Solution
No pricing available
Free Trial
ADP Comprehensive Services
No trial information available
Lumity Benefits Solution
No trial information available
Ratings
Meets Requirements
8.9
42
Not enough data
Ease of Use
8.6
46
Not enough data
Ease of Setup
8.1
43
Not enough data
Ease of Admin
8.5
32
Not enough data
Quality of Support
8.4
41
Not enough data
Quality of Work
8.7
79
9.4
32
Responsiveness
8.4
78
9.7
36
Expertise of Team
8.3
79
9.4
33
Execution Ability
8.4
79
9.4
36
Communication Skills
8.5
79
9.7
36
Professionalism
9.0
78
9.5
36
Has the product been a good partner in doing business?
Comprehensive Services is a complete outsourced solution that efficiently manages Human Resources, Employee Benefits, Talent Management, and Payroll,...Read more
What kind of services does ADP provide?
1 Comment
MM
ADP provides support for items such as payroll, workforce management, and benefits. With a growing organization, it can be difficult to keep up with...Read more
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