---
title: ADP Comprehensive Services Reviews
meta_title: 'ADP Comprehensive Services Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 169 reviews by the users' company size, role or industry
  to find out how ADP Comprehensive Services works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 169
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# ADP Comprehensive Services Reviews
**Vendor:** ADP  
**Category:** [HCM Software](https://www.g2.com/categories/hcm-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 169
## About ADP Comprehensive Services
ADP Comprehensive Services provides managed HR and payroll services to businesses of all sizes through the support of a team of committed professionals, trusted workflows and best practices and all-in-one technology within the ADP Workforce Now platform for your HR, talent management, benefits administration and payroll tasks. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance from a designated team of pros. Whether you choose one, some or all areas of managed services across our services, you&#39;ll find a perfect blend of support through insights, best practices, and full-service technology that will scale along with you. Our clients partner with us for one or all of the following services: ADP Comprehensive HR delivers committed guidance and integrated HR and payroll technology to help organizations optimize workforce management, strengthen compliance and support employee growth in a changing business environment. ADP Comprehensive Talent combines designated talent consultants, powerful workforce technology, and actionable insights to help organizations build and execute talent strategies that drive recruitment success, employee engagement, development, and retention. ADP Comprehensive Pay delivers experienced payroll administration and compliance support to help organizations streamline payroll processes, reduce risk, and improve efficiency. Comprehensive Benefits helps organizations optimize benefits administration through partnered expertise, managed services support and best-practice guidance that simplify enrollment, support compliance, and enhance the employee benefits experience.



## ADP Comprehensive Services Pros & Cons
**What users like:**

- Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. (38 reviews)
- Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. (30 reviews)
- Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. (29 reviews)
- Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. (26 reviews)
- Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. (25 reviews)
- Users appreciate the **seamless integration and comprehensive payroll features** of ADP, enhancing efficiency and support. (23 reviews)
- Users value the **comprehensive features** of ADP Comprehensive Services, enhancing efficiency, employee experience, and support for HR needs. (18 reviews)
- Efficiency (17 reviews)
- HR Management (17 reviews)
- Comprehensive (13 reviews)

**What users dislike:**

- Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. (10 reviews)
- Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. (10 reviews)
- Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. (9 reviews)
- Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. (8 reviews)
- Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. (8 reviews)
- Not Intuitive (8 reviews)
- Users report encountering **technical issues** such as glitches and lack of communication that complicate their experience. (8 reviews)
- Users feel the solution has **limited customization** options, particularly for the talent management module, affecting its value. (7 reviews)
- Difficulty (6 reviews)
- Expensive (6 reviews)

## ADP Comprehensive Services Reviews
  ### 1. ADP review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael M. | CFO, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about ADP Comprehensive Services?**

Online technology from phone or lap top.

**What do you dislike about ADP Comprehensive Services?**

State and local tax filings not timely or missed.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

One stop place for payroll changes and benefit sign up.

**Official Response from Rebecca Jordan:**

> Hi Michael, 
We appreciate your review and honesty. This motivates us to provide excellent service every day, and the feedback is helpful to our team. That is nice to hear the online technology is meeting your needs.
Thank you for recognizing our efforts, and we look forward to continuing success together.


  ### 2. Work in Progress

**Rating:** 3.5/5.0 stars

**Reviewed by:** Heather S. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about ADP Comprehensive Services?**

The continually updating features and processes for better use and keeping up with the industry standards.

**What do you dislike about ADP Comprehensive Services?**

Sometimes there is a lack of communication when submitting tickets through the case portal and some ADP associates will only send links for instructions instead of either setting up a call with us to discuss and go over then closing the case without time for us to ask follow up questions.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP is processing our payroll which is allowing me and my manager more time in our day to complete HR tasks.

  ### 3. Great Overall Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas A. | Chief Human Resources Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about ADP Comprehensive Services?**

Since ADP is essentially our payroll department, it avoinds us having to hire a payroll FTE

**What do you dislike about ADP Comprehensive Services?**

Sometimes there can be longer ait times during peak periods to talk to someone.  That siad, you always have your dedicated payroll rep you can reach out to.

**Recommendations to others considering ADP Comprehensive Services:**

It's a great product that really saves me time and allows me to concentate on more strategic inititives.  There's a buit of a learning curve, but well worth the investment.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We,be been using ADP's Comp Payroll Service since 2021 and it's really helped us optimize our HR efforts.

  ### 4. Maybe

**Rating:** 2.5/5.0 stars

**Reviewed by:** Chynna  S. | HR Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about ADP Comprehensive Services?**

That there has been one helpful person who is either knowledgeable or who has no problem finding out what is going on

**What do you dislike about ADP Comprehensive Services?**

That there is a team of individuals who are never on one accord. It is kind of pointless to have the team all be in different locations and they cant get on the correct timezone as the client.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

I cant really say if they are actually resolving problems. But they have been contributing when done correctly to find a resolution to the payroll issue we were having with quickbooks.

  ### 5. ADP Comprehensive Services Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about ADP Comprehensive Services?**

I appreciate that there are extra resources available to support HR professionals, such as handbook assistance and access to a dedicated HRBP. These options add valuable support.

**What do you dislike about ADP Comprehensive Services?**

The cost of the product is a concern for us—our company is currently spending around 45,000 annually, even though we have fewer than 50 employees. This issue has already been raised with our HRBP.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

I have been assigned the responsibility of revamping our company handbook. My HRBP mentioned that they would connect me with the appropriate team for support. Once I am contacted, having additional resources to assist with revising the handbook will be extremely helpful.

  ### 6. Time-Saving Service with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jaryn H. | Human Resource Information System Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about ADP Comprehensive Services?**

I find ADP Comprehensive Services to be a valuable tool that greatly enhances my work efficiency. The service is a tremendous time saver and is remarkably easy to use, consistently providing support that surpasses expectations. The payroll and benefits components are particularly valuable, complemented by the evolving analytics tool that we utilize extensively for data reporting. Additionally, ADP has facilitated integration with external vendors, creating seamless data flows.

**What do you dislike about ADP Comprehensive Services?**

I find the talent management module not as valuable as other aspects like payroll or benefits. I'd like to see a more robust talent module that is more connected to our needs, something more customizable.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

I find ADP Comprehensive Services a huge time saver, making payroll and benefits management easy and efficient, with valuable analytics for data reporting.

  ### 7. Wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney  H. | HR Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about ADP Comprehensive Services?**

Everything has been excellent so far. ADP developed a digital platform specifically tailored to our needs, which has made our processing ten times easier. Whenever we have a question or require support, they respond immediately and are always prompt.

**What do you dislike about ADP Comprehensive Services?**

Sometimes they glitch, and having to wait during those moments can be annoying, but it has never been a constant disruption.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Everything related to compliance is covered, ensuring we never run into legal issues. The onboarding process is smooth, and managing all employee information is straightforward.

  ### 8. Escalation-Heavy Support Slows Resolutions and Limits Control

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about ADP Comprehensive Services?**

Having specific people to reach out to for assistance.

**What do you dislike about ADP Comprehensive Services?**

The lack of control. It seems like any issue requires escalation, stretching things out. Takes a long time to reach resolutions, even with comprehensive services.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We use it for payroll, benefits, and talent.

**Official Response from Rebecca Jordan:**

> Thank you for sharing your concerns. We are disappointed that your experience was not what you expected. Your feedback is important, and we would like the opportunity to investigate this further.

  ### 9. Professional Service, Seamless Payroll & HR Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yaumara M.

**Reviewed Date:** December 30, 2025

**What do you like best about ADP Comprehensive Services?**

I use ADP Comprehensive Services for payroll, HR, and our 401(k) retirement plan. I find their team to be highly professional, knowledgeable, and supportive. They consistently provide excellent service, and I always feel guided and supported. I also appreciate how they help manage better payroll cycles, open enrollment, and annual reporting.

**What do you dislike about ADP Comprehensive Services?**

I don’t have anything I dislike about ADP.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP Comprehensive Services helps manage better payroll cycles, open enrollment, and annual reporting.

  ### 10. Empowering and Approachable HR Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amie H. | Sr. Claim Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about ADP Comprehensive Services?**

This platform helps employees feel more empowered and reduces the intimidation often associated with HR. It creates a more approachable environment, making HR processes feel less daunting.

**What do you dislike about ADP Comprehensive Services?**

Sometimes, I find that the platform does not provide enough training.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

This is a convenient one-stop place to access a wide range of employee-related data.

  ### 11. Great performance management too

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about ADP Comprehensive Services?**

It is comprehensive, however anytime you want a direct answer it seems you are given vague answers. Pricing is high

**What do you dislike about ADP Comprehensive Services?**

The pricing. Anytime you go out of scope of what you bought, they want sell you something else.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Great ideas for HR planning and resources management

**Official Response from Rebecca Jordan:**

> We appreciate your review which inspires us to deliver top-notch service. It is nice to hear the ADPs HR planning and resources management is meeting expectations.
And we are especially appreciative for you sharing your honest feedback - this is helpful to our team.  
We are thankful for the partnership!

  ### 12. Quick, Direct Assistance Every Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Piper J. | Payroll and Accounting Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about ADP Comprehensive Services?**

Quick and direct assistance is always provided.

**What do you dislike about ADP Comprehensive Services?**

Being new to ADP it is sometimes hard to figure out exactly what is needed, where to go and the correct questions to ask.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

1099 details upload from previous payroll service provider, updates to details was provided, more work is being performed, but we are getting there!

**Official Response from Rebecca Jordan:**

> Thank you, Piper, for taking the time to leave such a positive review! We’re happy to hear that you had a great experience with quick and direct assistance. Your feedback is invaluable, and we appreciate you sharing your story.

  ### 13. Dedicated HR Business Partner Makes Compliance and Policy Development Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arjun r. | TA, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about ADP Comprehensive Services?**

We get access to a dedicated HR Business Partner to help with compliance, policy development, and employee relations.

**What do you dislike about ADP Comprehensive Services?**

Nothing as of now

All good from our end

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Since ADP is doing the work, you have to follow their specific processes and timelines.

**Official Response from Rebecca Jordan:**

> Thank you, Arjun, for taking the time to leave such a positive review about your dedicated HR Business Partner! We’re happy to hear that you are having a great experience. Your feedback is invaluable, and we appreciate you sharing your story.

  ### 14. Flexible, Accessible on ADP versatile tool for business for employers and employees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about ADP Comprehensive Services?**

it flexible not one size fits all - its accessiple web and app

**What do you dislike about ADP Comprehensive Services?**

no comments. There is nothings i report that i dislike.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Ease of communicating info to employees and ease of use for employees

**Official Response from Rebecca Jordan:**

> Thanks for your kind words about ADP Comprehensive Servies' flexibility and accessibility - this means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership.

  ### 15. Exceptional Service and Support from Onboarding to Payroll

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beiying H. | HR compliance manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about ADP Comprehensive Services?**

Super helpful platform from onboarding to payrolling, and wonderful helpdesk

**What do you dislike about ADP Comprehensive Services?**

the cost is relatively higher than other options mainly becuase the services is much better

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Acted as our external HR when the company just started without a dedicated HR, it took us only 2 weeks to set up everything and onboard our new hires

  ### 16. ADP Comprehensive services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about ADP Comprehensive Services?**

I really like having a specific team member to help with different aspects of our job. For example, we have a team member that helps with payroll and a different one for talent, etc. With our old payroll provider we only had one person to cover it all and they would often have to ask different people since she didn't know every area of the system and what should have been a quick answer turned into a week long discussion.

**What do you dislike about ADP Comprehensive Services?**

One downside is the lack of help with 401(k). We used to have a file feed with our old provider and ADP does not have that capability.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Payroll with ADP is extremely streamlined and easy to understand. We recently switched to service and had no problem picking up the process.

  ### 17. Strategic Support and Reliable Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shannon P.

**Reviewed Date:** September 26, 2025

**What do you like best about ADP Comprehensive Services?**

I appreciate having a direct point of contact who understands our business and our specific needs, which has been extremely beneficial. ADP Comprehensive Services assists us by alleviating tasks and the tactical portion of our job, freeing us up to be more strategic. I am also interested in learning more about the talent portion of their comprehensive services.

**What do you dislike about ADP Comprehensive Services?**

Nothing

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP Comprehensive Services alleviates tactical tasks, allowing us to focus on strategic initiatives, enhancing our organizational impact. Having a direct contact familiar with our business needs is invaluable.

  ### 18. ADP has been a great partner for our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about ADP Comprehensive Services?**

Instead of having to manage multiple vendors we are able to handle payroll, benefits, compliance and HR in one place.  Their customer support is top notch and daily activities are so much easier and more efficient.

**What do you dislike about ADP Comprehensive Services?**

With so many services, it can take some time to learn where everything is and how to use it to it's fullest capacity.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP helps us solve everything from payroll, to HR compliance, to Benefits management.  Before ADP we had multiple systems and a lot of manual work.  Now everything is centralized and automated.

  ### 19. Good product to manage Payrolls

**Rating:** 3.5/5.0 stars

**Reviewed by:** Blas C. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about ADP Comprehensive Services?**

Easy to use web tool with a modernized UI to manage your payrolls and HR documents

**What do you dislike about ADP Comprehensive Services?**

New UI even though is nice a functional it needs to be polished

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Getting HR related documents and payrolls

  ### 20. Effortless to Use with Outstanding Implementation Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about ADP Comprehensive Services?**

Ease in using the software; support from the PE Team; quality of experience on the implementation team

**What do you dislike about ADP Comprehensive Services?**

Customer support process can be laborious; applications are not as advanced as other products

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Consolidation of data and analytics for multiple companies; timely implementation process

  ### 21. Customer oriented and self- service oriented.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adrianne  A. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about ADP Comprehensive Services?**

Customer service is responsive and extremely useful to have a dedication account manager. Exceeds expectations on customer service front.

**What do you dislike about ADP Comprehensive Services?**

The interface could benefit from more grouping of categories to help make finding items intuitive.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Compliance and payroll.

  ### 22. Director, HR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ginette H. | Director, HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about ADP Comprehensive Services?**

I get my own team to work with and have quick responses and able to get a hold of my rep very easily.
Like the portal to discuss chat in.

**What do you dislike about ADP Comprehensive Services?**

Sometimes creating reports are difficult when mixing payroll and benefits.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

When there is an issue with vendor ADP will handle directly.

  ### 23. All-in-One Solution with Phenomenal Support and Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about ADP Comprehensive Services?**

It is helpful to have all of the services rolled into one.  Easy to use and customer service is phenomenal.

**What do you dislike about ADP Comprehensive Services?**

I really do not have any complaints about ADP Comp Services.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP takes on the Administrative burden of payroll processing, taxes, tracking, and implementation.  ADP also keeps up with regulatory compliance.

  ### 24. Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily M. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about ADP Comprehensive Services?**

ADP Comprehensive Services stands out for its comprehensive support in HR, payroll, benefits, and talent management. It offers tailored solutions to help businesses navigate challenges with ease.

**What do you dislike about ADP Comprehensive Services?**

ADP Comprehensive Services has many strengths, but like any solution, it has its drawbacks. Some common concerns include:
Pricing Transparency: ADP doesn't disclose pricing upfront, and additional fees can add up. Integration Challenges: Some users report difficulties integrating ADP with other software like QuickBooks. Limited Customization: Businesses may feel compelled to use the full suite of services, even if they only need specific features

**Recommendations to others considering ADP Comprehensive Services:**

If you're considering ADP Comprehensive Services, here are some recommendations to help you make the most of it: Assess Your Needs: Determine which areas of HR, payroll, benefits, or talent management you need the most support with. ADP offers a range of services, so knowing your priorities will help you choose the right package. Understand Pricing: Since ADP's pricing isn't always transparent, ask for a detailed breakdown of costs, including any potential add-ons or hidden fees. Leverage Expertise: Take advantage of ADP's HR professionals and specialists. They can provide valuable guidance on compliance, best practices, and strategic initiatives. Integration Planning: If you use other software, ensure ADP integrates seamlessly with your existing systems. Discuss integration options with their team during the setup process. Employee Training: Familiarize your team with ADP's tools, such as the self-service portal and mobile app, to maximize efficiency and employee satisfaction. Regular Reviews: Schedule periodic reviews with ADP's representatives to evaluate the effectiveness of the services and make adjustments as needed.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP Comprehensive Services addresses several challenges in HR, payroll, benefits administration, and compliance management. It provides businesses with expert support, streamlined processes, and advanced technology to handle complex tasks efficiently. They offer proactive guidance and day-to-day assistance to navigate HR challenges, ensuring compliance and improving employee experience. They enhance accuracy and efficiency in payroll processing, including tax filing, reporting, and garnishments. They reduce administrative burden by managing open enrollment, ACA filings, and vendor communications. They help with onboarding, training, and development to optimize workforce potential

  ### 25. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2023

**What do you like best about ADP Comprehensive Services?**

They have take a lot off of my day to day activities and make processing payroll much easier. I have used many other systems and ADP Comprehensive is easy to use.

**What do you dislike about ADP Comprehensive Services?**

I have not found any dislikes at this time.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We use ADP Comp Services for Payroll and Garnishment Processing. They handle the day to day tasks of enterning new garnishments and sending the payments to the Payees.

  ### 26. Work In Progress

**Rating:** 2.5/5.0 stars

**Reviewed by:** Peter W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about ADP Comprehensive Services?**

Having everything in one place for HR and applicant tracking.

**What do you dislike about ADP Comprehensive Services?**

I have 12 years of extensive ADP WFN knowledge without the Comp Services portion. Therefore, I miss the freedom of being able to complete all necessary ADP payroll-related tasks on my own. Now I have to wait for my ADP team to do things that I am already well-equipped to handle. By the time they do what I instruct them to do, I could have already done it myself multiple times over and gotten it right the 1st time.

**Recommendations to others considering ADP Comprehensive Services:**

Still trying to figure this out.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

There were no problems for Comp Services to fix.

  ### 27. Comprehensive Services and Easy to Use, with Quick Issue Resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** JILL H. | PAYROLL ADMINISTRATOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about ADP Comprehensive Services?**

I appreciate the range of services it brings together and how simple it is to use.

**What do you dislike about ADP Comprehensive Services?**

I don't have any real downsides to mention. The only issue we encountered was with importing our medical bill, but that was taken care of.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Recruiting and benefits

  ### 28. ADP Comprehensive Services has made our payroll and benefits management more efficient and accurate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly S. | Senior Benefits Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about ADP Comprehensive Services?**

Implementation was thorough, helping me fine-tune our processes and strengthen my skills as a benefits/payroll administrator.

**What do you dislike about ADP Comprehensive Services?**

The downsides are similar to any system—you need time to learn how it works. Relying on past experience from another software doesn’t always translate seamlessly.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP Comprehensive Services is helping us solve a retiree benefit configuration by connecting active benefits to the retiree benefit carrier. This solution will allow me to manage retiree data directly in WFN, improving reporting accuracy and efficiency.

  ### 29. ADP Comp Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about ADP Comprehensive Services?**

ADP Comprehensive Services has a lot of useful tools and they are always adding on more features.

**What do you dislike about ADP Comprehensive Services?**

The implementation process wasn't the best.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

New hire packets and benefit elections were all done on paper before we started with ADP Comp Services.

  ### 30. ADP is very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about ADP Comprehensive Services?**

The new features combined contribute to a more efficient and effective HR function, which is a significant advantage for many organizations

**What do you dislike about ADP Comprehensive Services?**

I do not dislike anything about ADP services.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

It is helping in minimizing errors and ensuring employees are paid correctly and on time.

  ### 31. All in one HRIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin H. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about ADP Comprehensive Services?**

ADP does everything pretty well and is extraordinary at payroll. Having all of our systems in one place makes life much easier. Their customer service is great and having a dedicated relationship manager makes life easier.

**What do you dislike about ADP Comprehensive Services?**

The one con is that ADP offers a wide range of modules, but lacks flexibility. Overall, I would highly recommend ADP CS.

**Recommendations to others considering ADP Comprehensive Services:**

Ask about customer service. While all these platforms are really similar, in my experience, ADP offers the best support.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

]We used ADP Comprehensive Services for payroll, HRIS, benefits, training, performance, time and attendance, PTO and taxes.

  ### 32. ADP's Comprehensive Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about ADP Comprehensive Services?**

A team dedicated to your organization. This is very helpful for dealing with ongoing topics that require research. All the representatives are very patient in helping to resolve issues. They are easily available for calls, and promptly set up meeting if needed.

**What do you dislike about ADP Comprehensive Services?**

Response times can lag, and tax services could be improved.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Streamlining benefits with carrier connections

  ### 33. Replaced Entire HR Process with Comprehensive Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about ADP Comprehensive Services?**

As an HR Administractor, I appreciate Comp Services having the full cycle of employment available. The dedicated support team is awesome. I have never called in and spoken with someone who was not able to help me. Their customer support is

**What do you dislike about ADP Comprehensive Services?**

The implementation was long. When connecting benefit carriers, you are quoted an estimated 12 weeks once all plans are built out. Ours has taken even longer. It does pose set back and double the work to have to track employee enrollment in multiple places. It is my understanding that some of the timeframe is on the carrier's end. This would not deter me from comp services because once it is set up, onboarding is streamlined but it has been a major set back, process, department, employee onboarding wise.

**Recommendations to others considering ADP Comprehensive Services:**

I would recommend participating in Comp Services for minimum of a year. There are a lot of features available to really tailor the employee's experiance and assist other departments in your organization. It does take time to learn, structure, restructure, and get a flow going. Coming from a place of using multiple systems, having one system that employees access offten rather than others here and there does make employee engaguement higher.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

As a complany with the majority of our employees throughout the USA, collecting documents can be challenging. Comp Services has helped stream line the onboarding process, has made it to where all services for the employee can be accessed from one system opposed to keeping up with multiple, and the housing of employee documents to the employee's profile is unmatched.

  ### 34. ADP Comprehensive Services Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about ADP Comprehensive Services?**

I really like the dashboards for HR, Payroll, Benefits, and 401k.  Everything in one place makes for smooth processing. Customer service is really important, and I appreciate the timely responses to our service requests.

**What do you dislike about ADP Comprehensive Services?**

I don't have any complaints at this time.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

The ease of processing payroll and payroll taxes.

  ### 35. ADP Comp Service Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Christina D. | Human Resources Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about ADP Comprehensive Services?**

The platform allows for a lot of interaction from the end user and administrator perspective. The more robust the system becomes overtime, the better equipped it will be as a "one stop shop" for client needs.

**What do you dislike about ADP Comprehensive Services?**

The reporting features could be easier to use. An example would be comparing ReportSmith vs reports in Comp Services requires more keyword searches or toggling back and forth to find the information a user is looking for. Custom report building is complicated. In ReportSmith I could build custom reports in my sleep. I spend countless hours trying to build custom reports to no avail.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

N/A

  ### 36. Neutral

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about ADP Comprehensive Services?**

I love the customer service received from our Payroll Specialist

**What do you dislike about ADP Comprehensive Services?**

The lack of control and the multiple specialized departments.  The left hand does not talk to the right. Complete hands off approach from the HRBP

**Recommendations to others considering ADP Comprehensive Services:**

If you are a small shop, comp services may not be a right fit for you- please go with a smaller provider.  If you are a larger organization, comp service might be a better fit.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

The ability to outsource the complexity of payroll with tax and compliance

  ### 37. ADP for the Win!

**Rating:** 3.5/5.0 stars

**Reviewed by:** April Z. | Payroll Specialist, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about ADP Comprehensive Services?**

I love our assigned HR BP contact the most! She is always very responsive and helpful. She has helped me when I've faced struggles with getting responses from contacts in other areas of ADP WFN during and after implementation. She has truly been a life saver!

**What do you dislike about ADP Comprehensive Services?**

I have had many wonderful experiences with ADP in the past, but have had some struggles with the most recent ADP implementation. My company switched to ADP WFN from Paychex Flex instead of ADP Vanatge as I would've preferred due to downsizing. making us ineligible for Vantage. Our company is on the smaller size for now until we ramp up hiring in the next 1-2 years. I struggled with the Benefits implementation due to the assigned Benefits implementation specialist having lack of communication and taking months to complete simple tasks for us. I had no issues with ADP implementations in the past (been through a few) and think of this issue as a one off.

**Recommendations to others considering ADP Comprehensive Services:**

I would recommend ADP Vantage as it is a very robust program that allows for customization in Time & Attendance via ADP eTime which is basically Kronos inside of ADP. ADP has a variety of platforms to choose from that can accomodate any company regadless of size. Overall, ADP is the best in the industry for HR, Payroll, Benefits and Talent Management!

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP helps businesses of all sizes solve HR and payroll challenges by providing expert guidance and support. My company switched from Paychex Flex to ADP WFN earlier this year and the service has been amazing! ADP Payroll, HR, Benefits, Taxes, 401K and Talent Management are all services my company is utilizing and loving!

  ### 38. Big Payroll Help

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andrew C. | HR VP, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about ADP Comprehensive Services?**

They are very good at answering questions that we know to ask.

**What do you dislike about ADP Comprehensive Services?**

They do require that you have a base level of knowledge to effectively use them.  It is a "ask us and we will help" model vs a white glove service that tells you before you know you even need it.

**Recommendations to others considering ADP Comprehensive Services:**

Really run them through countless scenarios before you commit.  There will be a lot of "Yes, but..." answers that you may have thought they would run with the whole thing via the sales process.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We had the need to outsource our Payroll function after COVID.  We now had employees in too many states to keep track effectively ourselves.  We were also growing very near 100 employees and wanted to get compliance control before we met that threshold.

  ### 39. ADP- A clear winner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke E. C. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about ADP Comprehensive Services?**

The user friendly site. If I cannot figure something out it is easy to troubleshoot either on my own or by going to helpful links. There are several vidoes and SOP's available and even a dedicated team that is not a long hold time away that can walk me through just about anything. There have been very few times that I do not get an answer to a questions right away. When I do not get the answer right away, it is wiithing 24 hours. This is in more complex situations.

**What do you dislike about ADP Comprehensive Services?**

HR and alalytics is my favorite part. It helps so much with reporting and data sharing with our leadership team in a cohesive manner.

**Recommendations to others considering ADP Comprehensive Services:**

I reccomend all the of WFN technology. I have only worked with WFN.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

I have used ADP in many of my roles throughout my career. Currently I am using this as the Director of HR and have the privelage of using many of the features available. Those features incude WFN (Workforce Now) suite including payroll, HR, Analytics, Reporting, REcruting, Onboarding, Benefits, Self Service open enrollment, background checks, ACA compliance, DATA cloud,  handbook writing, and so much more.

  ### 40. Great Application with Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erin S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about ADP Comprehensive Services?**

I love all the additional features that we are able to utilize.

**What do you dislike about ADP Comprehensive Services?**

We haven't really had any issues so far.

**Recommendations to others considering ADP Comprehensive Services:**

If you have a small HR department, I would highly recommend the Comprehensive Services. It's provides additional support for HR individuals who don't really have internal assistance.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Being able to reach out to dedicated members at ADP to resolve issues and learn new things has been invaluable. It has saved a ton of time of waiting on the phone to get answers that we need. Also, having the Human Resources Business Partner has been a huge help for any strange employee issues that tend to come up.

  ### 41. One-stop shop for Payroll and HR needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Helen L. | Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about ADP Comprehensive Services?**

ADP Comprehensive Services has proven time an time again that they are they to help you with any needs and questions.  They have proven to to be a valuable part of our Payroll and HR Business compliance.  ADP Comprehensive Services has kept us in compliance.

**What do you dislike about ADP Comprehensive Services?**

There is nothing to dislike.  ADP provides you with the last information in the most professional way possible.

**Recommendations to others considering ADP Comprehensive Services:**

ADP Comprehensiver Servises has the answers you are looking to have answeted, especiall when dealing with a multi-state payroll, state, local and federal taxes.  Not only are they efficient and and your questions/concerns, they also provide valuable resources and data.  In factt, ADP Comprehensive Services does all the hard work so you don't have to.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Currently, we do have have anything ADP Comprehensive Services is solving for us; however, when they have, they do it efficiently and quite rapidly.  It almost feels as if they are always waiting to serve you.

  ### 42. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaka L.

**Reviewed Date:** November 15, 2024

**What do you like best about ADP Comprehensive Services?**

I like the various resources that are available. The reports and the expert staff that are available to assist.

**What do you dislike about ADP Comprehensive Services?**

With the robust offerings it adds a layer of complexity to navigating different things on the website.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

I really enjoy using ADP Comprehensive Service. The services offered make by job as a HR professional much more manageable. ADP Comprehensive Services offers various reports, resources and live help to assist with everyday issues as well as more complicated issues. I highly recommend this product to any organization to assist in improving their processes.

  ### 43. ADP Comp Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristal P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about ADP Comprehensive Services?**

Its a one stop shop and the representatives are very kind and helpful

**What do you dislike about ADP Comprehensive Services?**

I have no issues with Comp Services they are very helpful

**Recommendations to others considering ADP Comprehensive Services:**

I believe Comp Services are the best way to go.  Specifically for Payroll.  Jay is my representative and he is kind, patient, and knowledgable.  I am so happy that I chose ADP over another company.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Payroll, 401k Contributions, HR and benefits

  ### 44. Help when needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about ADP Comprehensive Services?**

That I have a group of dedicated service reps to help with various issues.

**What do you dislike about ADP Comprehensive Services?**

That when you have an issue you have to go through steps to get it escalated, which takes time.

**Recommendations to others considering ADP Comprehensive Services:**

Get on board.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

Provides resources, data, technology driven platforms to smooth the process.

  ### 45. Not the best transition

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about ADP Comprehensive Services?**

I do like that there a lot of modules to use and try to have everything in one place.

**What do you dislike about ADP Comprehensive Services?**

The customer service is not very good from my experience.

**Recommendations to others considering ADP Comprehensive Services:**

I would seriously consider why you are thinking of moving. If you like your current account representatives I would think about the customer service strongly before considering a move.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We previously were with Major Accounts, and since we have switched to Comprehensive Services, the customer services seems to be lacking and not as good as it was with Major Accounts.

  ### 46. Helpful and Many Additions for Companies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marshall K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about ADP Comprehensive Services?**

I like that I am able to get answers from our ADP rep very quickly. It has been extremely helpful.

**What do you dislike about ADP Comprehensive Services?**

I don't like that I tend to get conflicting responses about certain topics from different departments and reps.

**Recommendations to others considering ADP Comprehensive Services:**

Ask about all services that are not included in the contract. You may come across additional needs and they may try to charge you for them.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We have been with ADP Workforce Now for almost a year and I have come to use many of the services offered. The chat option has been a huge help for myself and my manager and the additional assistance provided to me and our company has been amazing! We are a small start-up and have needed a lot of help setting up healthcare deductions and assistance and ADP has been extremely helpful!

  ### 47. A much more satisfying additional help

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suad M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about ADP Comprehensive Services?**

The contacts were able to get familiar with who you are as an organization and understand how your business operates which was very helpful when implementing changes into ADP WorkforceNow.

**What do you dislike about ADP Comprehensive Services?**

The issue I faced here would be if there was any turnover on the Comp Services team. A new ADP representative required additional time to re-learn some of the intricacies of our organization. However, this was able to overcome with a bit of time. I do think the partnership/account manager themselves weren't too helpful in holding accountability and diagnosing problems as they arised on the platform.

**Recommendations to others considering ADP Comprehensive Services:**

If you could use an extra administrative hand on HR tech, benefits and payroll and how it is operating with ADP WorkforceNow currently, this is the perfect tool for you.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP comprehensive services was a relieving service offering for our HR team. We were able to get a lot more of the additional help we needed regarding our HR technology, benefits and payroll with dedicated and responsive contacts to address each specific matter.

  ### 48. ADP Comprehensive Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Krista W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about ADP Comprehensive Services?**

The amount of information there is for you to utilize and learn from. You can cater the software to your company's specific needs.

**What do you dislike about ADP Comprehensive Services?**

Sometimes the customer service can take a bit of time to get to a resolution because ADP is so large.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

ADP Comprehensive Services has helped with compliance in multiple areas of the business, especially in payroll and tax having employees in multiple states.

  ### 49. I am very pleased with my transition to ADP Comprehensive Services and my previous experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about ADP Comprehensive Services?**

The individual customer service and relationship. It's a true business partner.

**What do you dislike about ADP Comprehensive Services?**

I have not had issues that were not resolved or caused a dislike.

**Recommendations to others considering ADP Comprehensive Services:**

I am very pleased with my transition to ADP Comprehensive Services and my previous experience. 
In January 2024, we began the implementation project kickoff. I was happy to have my project manager as my first interaction. The project was laid out clearly, and the critical points were spelled out from the start. The project manager was so professional and welcoming that I had confidence this implementation would flow well, and I was right. 
In February, my project manager introduced me to a team supporting me through the implementation along with her. I had four dedicated people scheduled in time to assist with configuration and teach me what the system could do. I could also call them anytime I needed assistance, and they were very responsive. They helped me through some serious challenges and saved the day in my payroll and tax processing. The great thing was that my project manager was engaged and led the project the entire time. 
Going into March 2024, I built a connection with my Client relationship manager. This person has been my essential business partner from the start. I would never have guessed the value we would receive for switching to comprehensive services just by having my client manager. 
Comprehensive services are an excellent match for small businesses that need live people (HR) services and payroll processing. This could provide ROI in as little as six months, allowing small business owners to do what they do best and run their businesses. 
I have also worked in large corporations, and when you have 5000 employees, comprehensive services are worth the value of having a dedicated line for employees to call to get subject matter experts to assist them with self-service tasks on the system. I have worked in locations where the entire HR team is packed in a lobby next to computers for hours at shift change to assist employees in finding their pay stubs, logging on to the system, changing their direct deposit, etc. It's frustrating for the employees and the HR team because of the inconvenience of not having access to each other except for specific periods. Employees can contact someone on their schedule to get better in-depth service with this service. 
This service has been a lifeline for my company and employees, and I strongly recommend if you are thinking about making the switch to do it without hesitation, you will find the return on the investment key.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

See Below

  ### 50. ADP USER FRIENDLY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about ADP Comprehensive Services?**

I like that employess have access to their pay and benefit information all in one place.

**What do you dislike about ADP Comprehensive Services?**

So far nothing, ADP has been working exteremly well for our company

**Recommendations to others considering ADP Comprehensive Services:**

If you are looking for something that is easy to navaigate is user friendly for both HR and the employees this is it.

**What problems is ADP Comprehensive Services solving and how is that benefiting you?**

We currently use ADP for our payroll and benefits, and it works great! It is exteremly user friendly and easy to navigate


## ADP Comprehensive Services Discussions
  - [What kind of services does ADP provide?](https://www.g2.com/discussions/what-kind-of-services-does-adp-provide) - 1 comment
  - [What is comprehensive services ADP?](https://www.g2.com/discussions/adp-comprehensive-services-what-is-comprehensive-services-adp) - 2 comments

- [View ADP Comprehensive Services pricing details and edition comparison](https://www.g2.com/products/adp-comprehensive-services/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-24+09%3A25%3A26+-0500&secure%5Bsession_id%5D=81f6120f-a72a-4e7c-8092-025c0442cf82&secure%5Btoken%5D=79b7dfd5d63761624af76f723b3f56e4df442680998a4adf66e398de8062704f&format=llm_user)
## ADP Comprehensive Services Integrations
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [Relias Assessments](https://www.g2.com/products/relias-assessments/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## ADP Comprehensive Services Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Basics**
- Reporting
- Interoperability
- Performance

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Mobility

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Content**
- Automation
- File Sharing

**Feedback**
- Continuous Feedback
- Requesting Feedback

**Generative AI**
- AI Text Generation

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Data**
- Dashboards And Reports
- Historical Data

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

## Top ADP Comprehensive Services Alternatives
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