--- title: ADP Comprehensive Services Reviews meta_title: 'ADP Comprehensive Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 169 reviews by the users' company size, role or industry to find out how ADP Comprehensive Services works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 169 scale: '5' date_modified: '2026-07-31' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Comprehensive Services Reviews **Vendor:** ADP **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 169 ## About ADP Comprehensive Services ADP Comprehensive Services provides managed HR and payroll services to businesses of all sizes through the support of a team of committed professionals, trusted workflows and best practices and all-in-one technology within the ADP Workforce Now platform for your HR, talent management, benefits administration and payroll tasks. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance from a designated team of pros. Whether you choose one, some or all areas of managed services across our services, you'll find a perfect blend of support through insights, best practices, and full-service technology that will scale along with you. Our clients partner with us for one or all of the following services: ADP Comprehensive HR delivers committed guidance and integrated HR and payroll technology to help organizations optimize workforce management, strengthen compliance and support employee growth in a changing business environment. ADP Comprehensive Talent combines designated talent consultants, powerful workforce technology, and actionable insights to help organizations build and execute talent strategies that drive recruitment success, employee engagement, development, and retention. ADP Comprehensive Pay delivers experienced payroll administration and compliance support to help organizations streamline payroll processes, reduce risk, and improve efficiency. Comprehensive Benefits helps organizations optimize benefits administration through partnered expertise, managed services support and best-practice guidance that simplify enrollment, support compliance, and enhance the employee benefits experience. ## ADP Comprehensive Services Pros & Cons **What users like:** - Users appreciate the **streamlined processes** of ADP Comprehensive Services, enjoying the efficiency of a unified HR and payroll system. (38 reviews) - Users value the **ease of use** of ADP Comprehensive Services, appreciating its user-friendly interface and quick support. (30 reviews) - Users praise the **excellent customer support** of ADP Comprehensive Services, highlighting prompt responses and valuable expertise. (29 reviews) - Users value the **expertise in payroll management** of ADP Comprehensive Services, enhancing efficiency and supporting HR functions effectively. (26 reviews) - Users value the **user-friendly payroll features** of ADP, which enhance efficiency in managing payroll tasks and documents. (25 reviews) - Users appreciate the **seamless integration and comprehensive payroll features** of ADP, enhancing efficiency and support. (23 reviews) - Users value the **comprehensive features** of ADP Comprehensive Services, enhancing efficiency, employee experience, and support for HR needs. (18 reviews) - Efficiency (17 reviews) - HR Management (17 reviews) - Comprehensive (13 reviews) **What users dislike:** - Users find the **missing features** of ADP Comprehensive Services frustrating, particularly regarding advanced applications and training capabilities. (10 reviews) - Users find **poor customer support** frustrating, especially with long wait times and limited problem-solving capabilities from representatives. (10 reviews) - Users face a **steep learning curve** with ADP, finding the platform overwhelming and not very intuitive for new tasks. (9 reviews) - Users note a **steep learning curve** with ADP, citing gaps in training and support for new users. (8 reviews) - Users find the **limited features** of ADP Comprehensive Services inadequate, leading to frustrations with the support process. (8 reviews) - Not Intuitive (8 reviews) - Users report encountering **technical issues** such as glitches and lack of communication that complicate their experience. (8 reviews) - Users feel the solution has **limited customization** options, particularly for the talent management module, affecting its value. (7 reviews) - Difficulty (6 reviews) - Expensive (6 reviews) ## ADP Comprehensive Services Discussions - [What kind of services does ADP provide?](https://www.g2.com/discussions/what-kind-of-services-does-adp-provide) - 1 comment - [What is comprehensive services ADP?](https://www.g2.com/discussions/adp-comprehensive-services-what-is-comprehensive-services-adp) - 2 comments - [View ADP Comprehensive Services pricing details and edition comparison](https://www.g2.com/products/adp-comprehensive-services/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+08%3A39%3A46+-0500&secure%5Bsession_id%5D=92c3f289-404a-42ca-b5d9-e276cd2a8129&secure%5Btoken%5D=63b753dc3abbfb1a99c88b2b8ca22ea353c5db0ece1bf5537ca1e4cc91e5ef8c&format=llm_user) ## ADP Comprehensive Services Integrations - [ADP Retirement Services](https://www.g2.com/products/adp-adp-retirement-services/reviews) - [Fidelity](https://www.g2.com/products/fidelity/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Relias Assessments](https://www.g2.com/products/relias-assessments/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## ADP Comprehensive Services Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Basics** - Reporting - Interoperability - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Additional Functionality** - Dashboard - Cloud - Mobility **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Content** - Automation - File Sharing **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text Generation **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction ## Top ADP Comprehensive Services Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,595 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,045 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)