# RevenueWell Reviews **Vendor:** RevenueWell **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 136 ## About RevenueWell RevenueWell is a dental marketing and communication platform that gives busy dental practices the smart, easy-to-use tools they need to attract new patients, streamline communication, and grow production from existing patients. With RevenueWell, dental staff spend less time on the phone and more time focused on what really matters: providing an amazing patient experience and improving patient outcomes. RevenueWell was designed by dentists for dentists. The company was founded in 2010 to create a patient relationship management solution that specifically meets the unique needs of busy dental practices. The RevenueWell Dental Marketing Platform provides a powerful dental marketing and communication solution for the entire patient journey. Features include social media management, online reputation management, online scheduling, appointment reminders; paperless patient forms; and automatic post-op instructions and treatment plan follow-ups. RevenueWell’s integrated email, phone, 2-way texting, and teledentistry solutions allow you communicate and even meet with patients safely, securely, and flexibly. RevenueWell Forms allows patients to complete paperwork on their time, saving time for them and your team. RevenueWell Phone completes the total communication solution for dental practices, providing a flexible Cloud-based phone system that makes sure you never lose contact with patients. ## RevenueWell Pros & Cons **What users like:** - Users find the **ease of use** of RevenueWell invaluable, streamlining appointment management and boosting patient communication effortlessly. (9 reviews) - Users value the **comprehensive patient communication** capabilities of RevenueWell, enhancing engagement and appointment management. (8 reviews) - Users commend the **appointment reminder system** of RevenueWell for its effectiveness in patient communication and confirmations. (8 reviews) - Users admire the **Confirmation Automation** of RevenueWell, enhancing patient communication with seamless appointment reminders and confirmations. (7 reviews) - Users commend RevenueWell for its **efficiency** , making communication and paperwork management quick and hassle-free. (7 reviews) - Text Messaging (6 reviews) - Communication (5 reviews) - Customer Communication (5 reviews) - Patient Care (5 reviews) - Texting Feature (5 reviews) **What users dislike:** - Users express frustration over **billing issues** and poor customer support, highlighting difficulties in communication and account management. (4 reviews) - Users experience **technical issues** with the RevenueWell mobile app, citing instability and slow loading times as significant concerns. (4 reviews) - Users report **connectivity issues** with the mobile app, leading to delays in sending patient communications and poor usability. (2 reviews) - Users report **poor customer service** and slow billing resolution, complicating their transition to RevenueWell. (2 reviews) - Users express frustration with the **frequent updates** that complicate usability and make features harder to find. (2 reviews) - Inconvenience (2 reviews) - Lack of Customization (2 reviews) - Limited Customization (2 reviews) - Users find the **limited editing capabilities** frustrating, especially with frequent changes requiring excessive costs and effort. (2 reviews) - Users experience significant **messaging issues** with RevenueWell, including instability and delayed alerts for failed communications. (2 reviews) ## RevenueWell Reviews ### 1. RevenueWell is like having an extra person working for you. **Rating:** 5.0/5.0 stars **Reviewed by:** Lesley R. | Patient Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about RevenueWell?** I love how RevenueWell works seamlessly with our practice management system. It was great at sending out appointment reminders and getting patients to confirm. The social media posts pretty great as well. We started using Revenue Well phones, which are also a fantastic asset to the practice. I can answer hands-free from my cell phone and receive calls when I am out of the office, so I never miss a call. **What do you dislike about RevenueWell?** The only thing that I think needs improvement it the mobile app. It is often unstable and will not load texts or voicemails in a timely fashion. It is also not the most user friendly. **Recommendations to others considering RevenueWell:** It is a true time saver and will increase your business and appointment acceptance. **What problems is RevenueWell solving and how is that benefiting you?** I work alone at the front desk and do all of the office work. RevenueWell saved me time to deal with patients in person and not spend added time on the phone. The time savings is invaluable. ### 2. Good Reminding System **Rating:** 3.5/5.0 stars **Reviewed by:** Emery W. | Front Desk, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about RevenueWell?** I like the two way texting and the app that you can install on your computer to get real time notification of patients texting. I also like the standard forms that come with the basic package I just wish you could edit them as well in the basic pacakge. **What do you dislike about RevenueWell?** I dislike that when sending Welcome campaing you do not get an alert if the email is wrong or does not go through. I also dislike how glitchy it can be and there are too many different text types that you have to edit each time you need to edit the reminders. You end up having to update 6 different reminder for each section. I wish that was more customizable. **What problems is RevenueWell solving and how is that benefiting you?** The ability to reach patient for quicker response verses calling and waiting for calls back. ### 3. Seamless Patient Communication, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about RevenueWell?** I really like the stats of revenue from each campaign and the ability to send mass emails and texts. It helps me see what type of messaging is communicating well with our patients and understand how it turns into revenue and how much. The initial setup was very smooth and even included the creation of a new website for us, which was a nice addition. **What do you dislike about RevenueWell?** seo metrics **What problems is RevenueWell solving and how is that benefiting you?** RevenueWell helps with marketing communication, online scheduling, and digital forms. It improves patient communication, assists with paperwork completion, and tracks metrics. ### 4. Very great software, we enjoy using this within our office **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Billing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about RevenueWell?** How user friendly it is. So easy to train our employees how to use. We use this software daily and we love it! **What do you dislike about RevenueWell?** I dislike the recent update to the software. Takes some time to locate some features of the program. **What problems is RevenueWell solving and how is that benefiting you?** Patient communication. It is allowing use to communicate with our patients in a HIPAA compliant manner. ### 5. Great Practice Managment Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Erica R. | Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** Revenue well has changed our practice for the better. It's easy to use and helps me connect with patients. **What do you dislike about RevenueWell?** The malfunctions it has and some of the updates to application. **What problems is RevenueWell solving and how is that benefiting you?** Getting our patients in at the correct recall time. ### 6. Seamless Process when working with the Revenue Well Team **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique H. | Public and Professional Relations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about RevenueWell?** Revenue Well's team is smart and effecient, they know their stuff! Anytime I need assistance, they always have a solution. **What do you dislike about RevenueWell?** The only downside is that our office makes changes to our referral form a few times a year and the TruForm editing costs can be a little excessive for minor changes. **What problems is RevenueWell solving and how is that benefiting you?** We've been able to stop fax and mail in referrals since we've begun using TruForm referrals! That was a huge win in our books. ### 7. Great Company **Rating:** 4.0/5.0 stars **Reviewed by:** Jill E. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about RevenueWell?** I like the ease of use that RevenueWell offers. **What do you dislike about RevenueWell?** There are times that the patient communications take a number of minutes if not more to be sent out. **What problems is RevenueWell solving and how is that benefiting you?** Sending out Mass Patient communications at one time. ### 8. Our Office Loves Revenue Well **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | Dental Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about RevenueWell?** Revenue Well does for us exactly what they promised, which we have found to be not so common among bigger companies nowadays. The amount of time they save us with appointment reminders alone makes it completely worth it, but with all the added features of treatment plan follow ups, custom campaigns, social media and review links, appointment requests, online scheduling.... they just can't be beat. Customer service is always very helpful any time we have to call, which is rarely. **What do you dislike about RevenueWell?** We have no complaints or dislikes about Revenue Well. The only feature we aren't able to use to it's abilities is the treatment plan follow ups, and that's because internally, we have an issue with treatment plans not being updated properly by our staff, which would cause patients to get reminders for treatment that has already been treated. That is our issue however, not Revenue Well's issue. **What problems is RevenueWell solving and how is that benefiting you?** Revenue Well solves our problem of social media posting/patient engagement as we don't have anyone on staff to focus on social media. They spare us a lot of time with confirming appointments and allow patients the ease of responding via e-mail or text rather than having to pick up the phone to call us or vice versa. ### 9. Multiple useful features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about RevenueWell?** All in one tool for our marketing, reviews, and practice management incorporation. **What do you dislike about RevenueWell?** Would like to be able to clear out the ques of messages from years ago with out them building up. The messages are usually quick to receive, which is a plus. **What problems is RevenueWell solving and how is that benefiting you?** Client communication, marketing, scheduling communication, client paperwork management. ### 10. Overall Great, User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Dally L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** I find the automatic confirmations and birthday texts helpful about Revenue Well. It makes it much easier for the staff to ensure they are done. Also, if you accidentally erase an appointment in the dental program, you can find it in revenue well. So far, this site has been beneficial with confirmations, and I like that everything is on one central screen. **What do you dislike about RevenueWell?** The main thing I dislike about Revenue Well is that I would like the chat to pop and stay popped up on the screen. The conversation can go unnoticed because it doesn't pop for a long time. I would like it to stay on the screen until manually closing it. **What problems is RevenueWell solving and how is that benefiting you?** Mainly Revenue Well has been beneficial for confirmations and communicating with patients. Also, sending or resending paperwork, I think having a portal for patients is also very beneficial. ### 11. Love Revenue Well and everything about the company! **Rating:** 5.0/5.0 stars **Reviewed by:** Angi B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about RevenueWell?** Customization and integration. The company is hands on with its's users and always there to help. They have many avenues for getting additional training and information. **What do you dislike about RevenueWell?** I would like to see some more stock photos to use with the automated communications. Seasonal ones that can be used for the newsletters/recall would be nice. but other then that I love everything **Recommendations to others considering RevenueWell:** Just do it, you won't regret it! **What problems is RevenueWell solving and how is that benefiting you?** Benefits are numerous, biggest benefit is the customized communications with pt's. Automated appointment reminders and customized treatment follow up is amazing. Being able to send a directed campaign to patients with outstanding treatment is priceless. In addition the marketing aspect is great, being able to upload personalized videos from our team to the automated communications is great! ### 12. Everything you need to reach out to patients all in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** Kay P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about RevenueWell?** Revenue is truly comprehensive when it comes to patient communication. We love that we can set up email campaigns, schedule recalls, sent automated appointment confirmations and reminders. You can also communicate with patients via text to reschedule appointments, update information, or for any reason really. **What do you dislike about RevenueWell?** There are some auto-texts that we wish we could customize, but honestly we get so much customization with our email campaigns that I don't think we're too worried about it! **What problems is RevenueWell solving and how is that benefiting you?** Having auto reminders really saves our staff a ton of time. We no longer have to call and reach out to every patient to confirm, only those who don't respond to text messages or emails. Without that so much of the day would be taken up with phone calls. ### 13. one platform that does do much for our office ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about RevenueWell?** The confirmation and note system is wonderful. Being able to contact our patients in various ways for appointment reminders or treatment issues etc is invaluable ! **What do you dislike about RevenueWell?** Nothing really but , at the risk of sounding petty its annoying to have to change the password as often as is required. Would be nice if we could just do it maybe annually if necessary **What problems is RevenueWell solving and how is that benefiting you?** Hands down solving the problem of not being able to reach a patient! In this day & age so many people basically only communicate via text so being able to follow up on a message left with a text that can be responded to is great ! Being able to text a specific patient regarding their visit or treatment is a huge timesaver ### 14. So Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about RevenueWell?** Revenue Well is so easy to use. The custom campaigns saves me so much time. I love being able to text our patients and send them forms to complete which shortens the amount of time they have to spend on stuff like that in the office. **What do you dislike about RevenueWell?** I can't think of anything I dislike. Everything seems to run seamlessly. **What problems is RevenueWell solving and how is that benefiting you?** This is a big time saver for me. I can send out a group message to patients instead of contacting each one separately. They help with automatic reminders for appointments and premeds. ### 15. Front office manager **Rating:** 4.0/5.0 stars **Reviewed by:** Teresa W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** That I can text or email patients with there patient forms. **What do you dislike about RevenueWell?** The collection campaign will send the patient a text or email when the balance on the account is the insurance balance. **What problems is RevenueWell solving and how is that benefiting you?** Fix the program so it can tell between a patient balance and insurance balance ### 16. Good product! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** It's nice to have a software that connects to Eaglesoft. I like that it confirms patient appointments, creates campaign emails/texts, and allows us to communicate with patients through text. **What do you dislike about RevenueWell?** We did not have a good transition to Revenue Well phones...quite a hassle actually. I didn't think the customer service was impressive during this time. **What problems is RevenueWell solving and how is that benefiting you?** Revenue Well allows patients to fill out their new patient paperwork before the appointment. It also allows patients to pay their bill from our website and confirm patient appointments. ### 17. Making life easier **Rating:** 4.5/5.0 stars **Reviewed by:** Kaci N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** I like how it helps us easily communicate with patients. **What do you dislike about RevenueWell?** I think they have some updates to make that would make the platform even better, but all in all it's pretty great. **What problems is RevenueWell solving and how is that benefiting you?** It is allowing our office to reach all of our patients with ease. ### 18. Revenue is great **Rating:** 5.0/5.0 stars **Reviewed by:** Paula M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** Appointment reminders and ASAP list to send notification. **What do you dislike about RevenueWell?** That after so many hours a response is not sent to my email. **What problems is RevenueWell solving and how is that benefiting you?** Easier and quicker to send out notifications for the ASAP list. ### 19. Great platform all in one **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about RevenueWell?** Patient forms you can also receive payments on it **What do you dislike about RevenueWell?** Nothing it works really well easy to use **What problems is RevenueWell solving and how is that benefiting you?** It shows a breakdown of our schedule and what patients are do to be schedule or owe balances ### 20. Revenue Well helps us be efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about RevenueWell?** I love how Revenue well helps us streamline our paperwork as well as effectively communicate with patients in a efficient timeframe. **What do you dislike about RevenueWell?** The Forms arent always as user friendly as id like them to be. **What problems is RevenueWell solving and how is that benefiting you?** Definitely helps us with patient no shows, by reminding them several times about appointments ### 21. Appreciate the effectiveness! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about RevenueWell?** It is helpful for keeping contacts organized and sending out mass messages. **What do you dislike about RevenueWell?** Sometimes my campaign weirdly sends. It makes me nervous when we're dealing with thousands of patients and trying to get important information out. **What problems is RevenueWell solving and how is that benefiting you?** None that I know of ### 22. We love Revenuewell **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about RevenueWell?** I love how much time it saves us in confirming and reminders. I love the automated content for our social media feed. **What do you dislike about RevenueWell?** Nothing, we are very happy with RW. Very helpful **What problems is RevenueWell solving and how is that benefiting you?** It verifies so many appointments and communicates with all our patients ### 23. GREAT ! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about RevenueWell?** Easy to use and a great way to communicate with Pts. **What do you dislike about RevenueWell?** They email the pts treatment pending and some pts are already working on getting it done , pts call confused asking what treatment is pending . **What problems is RevenueWell solving and how is that benefiting you?** not to sure . ### 24. Great addition to our dental office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** Extremely easy to use and very user friendly **What do you dislike about RevenueWell?** I can't think of anything I dislike. Love everything about them **What problems is RevenueWell solving and how is that benefiting you?** Has made patient interaction easy. From patient paperwork, confimring, and texting we now have the RW phone system that is awesome! ### 25. The ability to communicate through text messages makes confirming appointments so much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** Communication with our patients using several different mediums **What do you dislike about RevenueWell?** Some of our patients do not like all of the reminders they receive even after the appointment has been confirmed. But some do! **What problems is RevenueWell solving and how is that benefiting you?** none currently ### 26. Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about RevenueWell?** We love the ability to have two-way text messaging with our patients. **What do you dislike about RevenueWell?** When we have a problem it is difficult getting it resolved. **What problems is RevenueWell solving and how is that benefiting you?** Efficient and effective communication is easily achieved using RevenueWell. ### 27. one stop shop **Rating:** 5.0/5.0 stars **Reviewed by:** Lorrie V. | Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about RevenueWell?** Our office likes the ease of the confirmation system. The report show what is missing on patient charts. The use of the campaigns to alert patients of what is up and coming in the future. **What do you dislike about RevenueWell?** The I pad forms that generate back into our charts. If the patient has never used it, we must manually put all the medications on the iPad first. It does not develop from existing forms. **What problems is RevenueWell solving and how is that benefiting you?** We are happy with almost everything Revenue Well has to offer at this time. ### 28. Didnt like there customer support **Rating:** 1.0/5.0 stars **Reviewed by:** Tristan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about RevenueWell?** email templates were great and that you could set them to be auto sent **What do you dislike about RevenueWell?** customer support was not they greatest when we were with them and took a long time for them to stop billing me once we cancelled **What problems is RevenueWell solving and how is that benefiting you?** We are no longer with them ### 29. Happy with the value of this service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about RevenueWell?** Patient appointment text reminders and newsletters **What do you dislike about RevenueWell?** I have not had a downside of using revenue well **What problems is RevenueWell solving and how is that benefiting you?** Time spent on patient appointment reminders ### 30. Revenue Well **Rating:** 4.0/5.0 stars **Reviewed by:** Jen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about RevenueWell?** Ease of use of software - navigating program **What do you dislike about RevenueWell?** Did not fully integrate all aspects needed for our practice **What problems is RevenueWell solving and how is that benefiting you?** Did not have all forms of communications with patients @ time of using product ### 31. RevenueWell is like having another SUPERSTAR team member that works 24-7-365! **Rating:** 5.0/5.0 stars **Reviewed by:** Kai F. | Office Manager (Queen Bee extraordinaire....) lol, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about RevenueWell?** I love that the confirmation system has become automated. It sends a reminder text the same day and we have eliminated no-show appointments. **What do you dislike about RevenueWell?** I wish there was a way to set certain forms to AUTOMATICALLY upload to the system. **Recommendations to others considering RevenueWell:** It can be a bit overwhelming to try something new however it has made my work life so much better. I would advice to to implement the forms portion immediately. I have also just signed up to switch my phone system the RevenueWell Phones and am so excited to make that switch as well. It is worth EVERY SINGLE PENNY. This is an investment in your practice and will save you SO MUCH time each and EVERY single day. I shudder to think how long I worked without it. **What problems is RevenueWell solving and how is that benefiting you?** Since COVID last year having the ability to send out the PRE-Screen questions has saved us so much valuable time. I wish I had this system in place PRIOR to the shut down. I had to make several hundred calls all by myself to cancel appointment. After we re-opened I had RevenueWell in place and was able to send out a mass email to invite patients back to the practice. It has truly been a live aver and kept my sanity in place during the pandemic. **Official Response from Jena Pender:** > Thanks for the review, Kai! We're glad the transition into RevenueWell was so seamless for your practice! You also provided some great feedback around our forms product - and we hear the same thing from many practices. Stay tuned! We're working on additional functionalities as we speak. ### 32. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. | Scheduling Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about RevenueWell?** It is easy to use and navigate. Clear and easy to read the site. Lots of helpful tools. **What do you dislike about RevenueWell?** Can't always customize specific reminders for patients except what is already allowed **What problems is RevenueWell solving and how is that benefiting you?** Being able to reach new patients by offering appointment options and get their contact information. We can send lots of different types of reminders and reach patients via text which is a plus. ### 33. RevenueWell is easy to use and they are always there to help and answer any questions quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about RevenueWell?** I love the reviews and social media aspect of RevenueWell. can customize a lot and do a variety of campaigns for promotions or just post a little dental humor on Facebook! **What do you dislike about RevenueWell?** Can be a bit pricey and i hear rumors of pricing going up but out of all the websites i've used or learned about, RevenueWell has been more helpful than not. It is a great system! **What problems is RevenueWell solving and how is that benefiting you?** RevenueWell has connected with Eaglesoft faster which helps with faster responses form patients and advertising is huge especially in today's world and they do very well with managing it ### 34. Revenue Well Is a great communicative system to use in my dental practice **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina W. | Front Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about RevenueWell?** I love how easy it is to roam through Revenue Well & everything that I need is right by my fingertips. I love that I see all the patient informations all at once.! **What do you dislike about RevenueWell?** The one thing that I would change about RW is syncing the forms automatically to Eaglesoft-- where the accept button is not necessary. Or linking multiple forms at once! **What problems is RevenueWell solving and how is that benefiting you?** The problem that Revenue well is solving is confirming the patients multiple times, and sending reminders- something that we definitely don't have time to keep doing, RW does it for us! ### 35. Dental Office RevenueWell **Rating:** 4.0/5.0 stars **Reviewed by:** Maria C. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about RevenueWell?** RevenueWell is a great tool for communicating with patients. We utitilize it to send reminders, forms to fill out before appointments and to communicate through text message. **What do you dislike about RevenueWell?** RevenueWell could have more customization. Forms can also sink to Eaglesoft SmartDocs, but it would be nice if the entire information would change their chart as well. **Recommendations to others considering RevenueWell:** It is a great tool to communicate with patients. **What problems is RevenueWell solving and how is that benefiting you?** RevenueWell lowers the barrier of communication. We are able to text patients, which they prefer. We are also able to send forms so they can complete them in the comfort of their home. ### 36. As a office manager, I love Revenuewell **Rating:** 5.0/5.0 stars **Reviewed by:** Susan K. | Dental Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about RevenueWell?** Love the mobile app! I can access the schedule and communicate with patients from home **What do you dislike about RevenueWell?** I have not found a dislike yet and we have used Revenuewell for almost 3 years **What problems is RevenueWell solving and how is that benefiting you?** Patient communication is great! ### 37. RevenueWell super Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about RevenueWell?** The text feature. In this day and age, everyone has a cell phone pretty much can receive and text back. Lots of visits are confirmed via text but also I can send messages about a time change etc. **What do you dislike about RevenueWell?** There is not much that I dislike with the system. It has helped with mass email's, and also keeping people on track with their upcoming appointments. **What problems is RevenueWell solving and how is that benefiting you?** Less time on recall appointments and confirming appointments. ### 38. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen Q. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about RevenueWell?** Love all the features that it pulls from Eaglesoft. **What do you dislike about RevenueWell?** I do not dislike anything so far. Everything has been good. **What problems is RevenueWell solving and how is that benefiting you?** NO problems so far. ### 39. Awesome Revenuewell **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about RevenueWell?** I am able to communicate to all my patients after office hours, week nights, weekends, and holidays that the office is closed. Patient communication is truly excellent with RevenueWell. **What do you dislike about RevenueWell?** If I want to send a message to a patient or multiple patients, and I have to get out of the message screen and go to the calendar or the other windows, I would loose the message I started and just start over. **What problems is RevenueWell solving and how is that benefiting you?** I am able to communicate with patients, without having to call them on the phone and just by text messaging and or email reply. I am able to reach my patients instantly when I could not get a hold of them through a phone call. The communication with patients is not hindered except those patients that do not have a smartphone or do not have an email account. **Official Response from Jena Pender:** > Thank you for the review! And thank you for pointing out the experience when sending messages - this is good to know and I will bring to our team. We're glad to hear you're enjoying RevenueWell and it's improving communication with your patients! ### 40. I love RevenueWell! **Rating:** 4.5/5.0 stars **Reviewed by:** Luis D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about RevenueWell?** the efficiency of patient communications. I can txt and get answers from patients almost right away and the patient portal. **What do you dislike about RevenueWell?** I would like to see customizable templates for emails that I use with out having to cut and paste word docs. **Recommendations to others considering RevenueWell:** This system will help your manage patients in and out of the office . all around great product. we switched from patient activator and love it. **What problems is RevenueWell solving and how is that benefiting you?** my last minute cancelations have dropped off quite a bit and i believe part of that is in part due to revwel **Official Response from Jena Pender:** > Thanks for the review, Luis! We love a good story about declining no-shows! And thank you for the feedback around customizable templates. Flexibility is key (especially nowadays!) and our teams are hard at work increasing campaign flexibility for customers. Stay tuned - I think you'll be pleased! ### 41. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about RevenueWell?** I can see all patients and appointments **What do you dislike about RevenueWell?** Too many different windows to go back to and open over and over **What problems is RevenueWell solving and how is that benefiting you?** The links to forms on text messaging is helpful. I don't have to copy and paste ### 42. I love RevenueWell it is so easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about RevenueWell?** That it is so easy to naviagte for me and patients! **What do you dislike about RevenueWell?** Wish that more of our patients would use it! **What problems is RevenueWell solving and how is that benefiting you?** Confirming appointments and being able to respond to them via Revenuewell not a phone call ### 43. Awesome work tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about RevenueWell?** Communication with text messaging is great **What do you dislike about RevenueWell?** patient responses aren't seen, no notification **What problems is RevenueWell solving and how is that benefiting you?** Being able to communicate with a patient that doesn't answer the phone all the time ### 44. Great patient communication **Rating:** 5.0/5.0 stars **Reviewed by:** Mudasir W. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about RevenueWell?** Appointment reminders for future appointments **What do you dislike about RevenueWell?** Treatment plans for completed treatments being sent out **What problems is RevenueWell solving and how is that benefiting you?** Reminding patients of appointments ### 45. I LOVE REVENUEWELL!! **Rating:** 5.0/5.0 stars **Reviewed by:** Angela D. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about RevenueWell?** The text messaging system is invaluable to us. **What do you dislike about RevenueWell?** It's a little difficult to navigate with my IPad. The patient's medical history questions could be more in depth. **Recommendations to others considering RevenueWell:** You need to add RevenueWell to your practice. It's like having another person working at your front desk. It is a major stress reducer. **What problems is RevenueWell solving and how is that benefiting you?** During the shutdown, we were able to stay in contact with our patients and communicate effectively. Forms has saved us an incredible amount of time registering new patients and helped reduce the stress of asking the COVID Screening questions upon check-in. ### 46. Reliable, Does the Job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about RevenueWell?** Appointment reminders and confirmations with seamless integration with Eaglesoft. Online payments, patient portal, and facebook integration were a plus. **What do you dislike about RevenueWell?** Behind the times compared to competitors. Online scheduling, forms, and, recently introduced, analytics are inferior compared to competitors. Interface should be modernized. **Recommendations to others considering RevenueWell:** It does the job - nothing more nothing less. **What problems is RevenueWell solving and how is that benefiting you?** It did its job - but there are so many competitors in this space now RevenueWell doesn't stand out in the crowd. ### 47. Helps Alot! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about RevenueWell?** I like the Reminders & Confirming. They really help. **What do you dislike about RevenueWell?** I am having to refresh the screen to much. **Recommendations to others considering RevenueWell:** If you are a one person office, this would be a great addition to your business. **What problems is RevenueWell solving and how is that benefiting you?** I do not have to make alot of phone calls now. Love the the texting. **Official Response from Jena Pender:** > Thanks for the feedback! We're glad you're enjoying RevenueWell. ### 48. Excellent Patient Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Marketing Consultatn, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about RevenueWell?** RevenueWell is the most comprehensive platform I've used for my dental clientele. As a prospective customer of RevenueWell (we vetted many platforms), we selected RevenueWell for our dental clientele because it has: - An easy-to-understand dashboard including important statistics including revenue numbers tied to each campaign type and custom campaign to support performance evaluation and improvement. - The ability to send automated campaigns which have "logic filters" and automatically integrate confirmations into Eaglesoft. For example, when someone has a confirmed appointment they will get a different message than someone with an unconfirmed appointment with the opportunity to electronically confirm their visit. Now there is the added value of online scheduling. - Custom campaigns with a robust segmentation filter and can be scheduled for future dates. - 2-way communication capabilities - people can text you and you can text back, which is more efficient than calling and leaving voicemails in many cases - Automated Online Reviews are sent following appointments and the ability to see and respond to all your reviews in one place - Google, Facebook, and RevenueWell reviews. It also integrates easily into your website to feature the reviews. - Digital forms that can be included in your communications to encourage patients to complete their forms prior to their appointment which writes directly back to Eaglesoft saving our team time and energy. **What do you dislike about RevenueWell?** At times they do experience technical difficulties, like the system going down for periods of time, which can be tough when you rely on the platform so heavily. There are still a few features we'd love to see such as the ability to differentiate appointment reminders between 1 practice with two locations, more analytics, and the ability to upload contact lists, but overall it is a great platform that outperforms 3 major competitors we've used. **Recommendations to others considering RevenueWell:** I recommend setting up a demo with different members of the team who are responsible for a variety of roles and coming with questions, as they will have different use cases and insight into how they would like to use it. Compare your current platform, immediate must have list, your wish list, and your future wish list to determine if it has what you want. Then repeat the process with their competition. This will help you determine the best software for your practice. **What problems is RevenueWell solving and how is that benefiting you?** We're better able to track where our production is generated from. We're able to send targeted campaigns more easily than exporting lists from our PMS, we're able to collect forms before visits eliminating the need for patients to come early or slow down our schedule. We've streamlined some of our processes due to automation such as recall and form collection. We've also increased our retention for clients by sending monthly newsletters, automated messages, and having control over how and what communications patients receive by adjusting that at a patient level. ### 49. Our office loves RevenueWell! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | Treatment Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about RevenueWell?** I love each and every amazing feature of RevenueWell. Our patients love that we have texting capabilities (even the elderly!). Also, the fact that we are able to send mass campaigns via text or email is a great feature as well! **What do you dislike about RevenueWell?** I can't say there is anything I dislike about RevenueWell. **Recommendations to others considering RevenueWell:** Buy this product! You will not be sorry! **What problems is RevenueWell solving and how is that benefiting you?** We no longer have to take the time to confirm appointments. We have also saved a great deal of time and money with the use of RevenueWell campaigns. There have also been times we needed to reach someone immediately and with the use of RevenueWell's texting feature we have been able to accomplish this. ### 50. Big upgrade from previous practice management services! Streamlining the confirmation process! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about RevenueWell?** We have had very good feedback from patients with the confirm/message interaction. We had to find the right balance between too little and too many notifications for our entire patient base. I think we have foudn that "sweet spot". We also are pleased with the ability to link social media and send custom notes to our patient base. Also, reference when a patient confirmed appt. We have had a hand full of patients try to tell us that they got the wrong time/date on their confirmation and not once has that occcured.The patient always winds up confessing it was their error. I am not trying to use it against the patient, but it is nice to have documentation for each person with emails and texts. I also find it is a cost effective tool for our office. I'm not sure I could go back to working without these tools. **What do you dislike about RevenueWell?** We have expreienced more outages and inability to log in than I would hope. I do feel thatit is handled as quickly as possible and we are always made aware of the situation and the timeline they expect for reinstating service. I would like to see more updates of the content that is preloaded for social media and additional templates that allow me to keep in contact with patients throughout the year. I think the end of year and insurance end of year is strong, but I would like more season specific preloaded content. I also would love to be able to limit the times that it offers for appointments or customize them to my schedule blocks. I think a few zoom calls a year to update website updates would be a plus! **Recommendations to others considering RevenueWell:** Make sure you do the training and go step by step. Take notes! They are many aspects offered and it isnt feasible to set it all up in once setting. I find I also made tweaks once I listened to my patients feedback. We had to figure out the right number of "touches" and contacts and also decide what we were comfortable with. Dive head first into their forms and content. It is so well done that it has alleviated many things that were a burden to our business office staff. **What problems is RevenueWell solving and how is that benefiting you?** We have almost completely eliminated the need to confirm anyone by phone. We maybe have to do 2-3 people a week! We also have seen a large increase in patients booking online and contacting us via email. This helps free up staff in the business office. We also are reaching our entire patient base with timely updates, especially in this COVID era. It has been a very up and down 15 months and this has allowed us to keep in touch with our patients on our own timeline. I find it incredibly beneficial for allowing the patient to chose their method of contact to them and back to us. I have had many patients comment since we changed that this gives them the abiilty to contact us 24/7. ## RevenueWell Discussions - [i do not have any questions at this time](https://www.g2.com/discussions/44749-i-do-not-have-any-questions-at-this-time) - 1 comment, 1 upvote - [View RevenueWell pricing details and edition comparison](https://www.g2.com/products/revenuewell/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+21%3A14%3A16+-0500&secure%5Bsession_id%5D=ab4c1098-a365-46ae-9cbc-02fcaea38981&secure%5Btoken%5D=e9d1d2a7f7100414c2a0c89b2a76fd438975d21bc4ce992c63f82fa7b69fa59d&format=llm_user) ## RevenueWell Integrations - [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) ## RevenueWell Features **Information Flow** - Patient Case Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Generative AI** - AI Text Summarization ## Top RevenueWell Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) - 4.8/5.0 (100 reviews)