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Compare Vonage Communications APIs and Wati 
At a Glance
Market Segments
Small-Business (67.5% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Vonage Communications APIs
Star Rating
(403)4.2 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIsWati
Star Rating
(452)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Wati excels in user-friendliness, with many users highlighting its simple interface that makes customer communications faster and more efficient. In contrast, while Vonage Communications APIs are praised for their diverse set of APIs, some users find the initial learning curve a bit steeper.
- Users say that Wati's setup process is notably straightforward, with clear guidance that helps users get started quickly. Vonage Communications APIs, while also easy to integrate, have received feedback indicating that some users appreciate a more guided onboarding experience.
- Reviewers mention that Wati's focus on WhatsApp communication allows for quick replies and effective chat management, which is crucial for customer support. Vonage, on the other hand, offers a broader range of communication options, including SMS and video, which some users find essential for their diverse needs.
- According to verified reviews, Wati has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and customer support. Users appreciate the platform's ability to streamline customer interactions, while Vonage's stability and reliability are often highlighted, though it may not match Wati's user-centric design.
- G2 reviewers report that both platforms have solid integration capabilities, but Wati's user-friendly design makes it easier for non-technical users to implement. Vonage's APIs are robust and versatile, but some users note that they require a bit more technical knowledge to fully leverage their capabilities.
- Users say that Wati's customer support is responsive and effective, contributing to a positive overall experience. In comparison, while Vonage Communications APIs also receive commendations for support, some users feel that there is room for improvement in response times and guidance during complex issues.
Pricing
Entry-Level Pricing
Vonage Communications APIs
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Vonage Communications APIs
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
8.7
321
8.9
351
Ease of Use
8.7
325
9.2
360
Ease of Setup
8.7
237
9.0
322
Ease of Admin
8.4
230
9.1
270
Quality of Support
8.1
301
8.6
343
Has the product been a good partner in doing business?
8.4
220
9.1
266
Product Direction (% positive)
7.3
319
9.3
331
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.8
39
|
Verified
8.8
130
8.9
39
|
Verified
8.6
118
8.9
39
|
Verified
8.5
114
Support
8.3
40
|
Verified
8.6
120
8.0
35
|
Verified
8.3
115
8.4
39
|
Verified
8.6
128
Responses
Not enough data
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
API Features
8.0
10
Not enough data
8.5
9
Not enough data
7.1
8
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
Security and Compliance
8.3
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
8
Not enough data
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Phone Verification
8.9
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
8.0
11
Not enough data
Additional Features - Phone Verification
8.9
11
Not enough data
9.1
11
Not enough data
8.5
11
Not enough data
Agentic AI - Phone Verification
7.2
6
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
89
Not enough data
9.4
90
Not enough data
9.2
87
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
88
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vonage Communications APIs and Wati are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Vonage Communications APIs is categorized as Phone Verification, Video Platform as a Service (VPaaS), and RCS Business Messaging
Wati is categorized as Chatbots, Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Vonage Communications APIs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.9%
Information Technology and Services
10.0%
Telecommunications
8.3%
Marketing and Advertising
5.3%
Financial Services
5.0%
Other
54.4%
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Discussions
How do I set up automatic payments using PayPal or credit card?
1 Comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 Comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks.
However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 Comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing.
We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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