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Compare UserGems and ZoomInfo Operations 
Featured Products
At a Glance
Market Segments
Mid-Market (76.6% of reviews)
Mid-Market (65.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
UserGems
Star Rating
(145)4.7 out of 5
Market Segments
Mid-Market (76.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UserGemsZoomInfo Operations
Star Rating
(351)4.4 out of 5
Market Segments
Mid-Market (65.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about ZoomInfo OperationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ZoomInfo Operations excels in providing a comprehensive B2B content database, which users find invaluable for accessing accurate contact data and company insights. This feature helps streamline sales processes and enhances overall productivity.
- Users say that UserGems stands out for its automated data enrichment and seamless CRM updates, allowing sales representatives to focus more on engaging with prospects rather than spending time on research. This automation is a significant time-saver for teams.
- Reviewers mention that while ZoomInfo Operations has a higher overall satisfaction score, UserGems receives praise for its user-friendly interface and ease of use, making it a favorite among users who appreciate a straightforward experience.
- According to verified reviews, ZoomInfo Operations offers robust lead monitoring capabilities, enabling teams to efficiently manage customer interactions and support tickets, which enhances customer satisfaction and collaboration across departments.
- Users highlight that UserGems provides valuable insights into customer behavior, which helps businesses implement targeted strategies for growth. This feature is particularly beneficial for companies looking to leverage customer referrals effectively.
- G2 reviewers note that while both products cater well to mid-market segments, ZoomInfo Operations has a broader market presence and a larger volume of reviews, indicating a more established user base and potentially more reliable feedback on its performance.
Pricing
Entry-Level Pricing
UserGems
No pricing availableZoomInfo Operations
ZoomInfo Operations
Contact Us
Data orchestration and automation platform that enriches, cleanses, and maintains accurate B2B data across your CRM and marketing automation systems in real-time.
- Automated deduplication and merge rules
- Contact and company data enrichment
- Lead-to-account matching
Free Trial
UserGems
No trial information availableZoomInfo Operations
Free Trial is available
Ratings
Meets Requirements
9.3
103
8.7
289
Ease of Use
9.2
111
8.4
297
Ease of Setup
8.9
35
8.5
219
Ease of Admin
8.8
20
8.7
152
Quality of Support
9.3
84
8.6
274
Has the product been a good partner in doing business?
9.5
20
9.0
150
Product Direction (% positive)
8.4
94
8.5
285
Features by Category
Data Availability
8.6
71
Not enough data
8.8
69
Not enough data
8.5
66
|
Verified
Not enough data
8.4
20
Not enough data
Data Accuracy
8.5
73
Not enough data
8.5
70
Not enough data
8.9
20
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.9
35
Not enough data
9.0
37
|
Verified
Not enough data
9.1
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
35
Not enough data
Features
9.0
64
Not enough data
9.0
70
Not enough data
8.7
63
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.8
61
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
58
|
Verified
Not enough data
Feature Not Available
Not enough data
Lead Intelligence
Not enough data
8.7
54
|
Verified
Not enough data
8.2
56
Not enough data
8.5
56
Lead Management
Not enough data
9.0
62
Not enough data
8.3
54
Not enough data
8.8
59
Marketing Campaigns
Not enough data
8.1
55
Not enough data
8.1
55
Not enough data
7.9
55
Not enough data
8.2
51
Not enough data
8.4
54
Campaign Execution
Not enough data
8.1
50
Not enough data
8.4
54
Not enough data
8.4
53
Not enough data
8.3
53
Agentic AI - Account Data Management
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
8.7
22
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
8.9
16
Not enough data
8.8
17
Not enough data
7.7
16
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
8.3
17
Not enough data
Not enough data
Not enough data
7.9
16
Not enough data
8.3
17
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.3
5
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.7
41
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
9.0
38
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
8.7
35
Agentic AI - Lead Intelligence
Not enough data
8.2
12
Matching
Not enough data
9.1
29
Not enough data
8.5
27
Not enough data
8.3
35
Routing
Not enough data
8.8
30
Not enough data
8.7
29
Not enough data
9.2
25
Not enough data
9.0
26
Platform Operations
Not enough data
9.0
24
Not enough data
8.5
25
Not enough data
9.0
38
Not enough data
8.7
25
Not enough data
9.1
30
Not enough data
9.0
35
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
7.8
10
Data as a Service
Not enough data
8.3
10
Not enough data
7.7
10
Architecture
Not enough data
8.0
10
Not enough data
7.7
10
Agentic AI - Lead Scoring
Not enough data
8.5
17
Not enough data
8.3
17
Not enough data
9.0
17
Not enough data
8.6
16
Attribution
Not enough data
8.9
28
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
28
|
Verified
Discovery
Not enough data
8.9
27
Not enough data
9.0
41
|
Verified
Not enough data
8.9
43
|
Verified
Management
Not enough data
8.5
28
Not enough data
8.5
39
|
Verified
Platform
Not enough data
8.4
43
|
Verified
Not enough data
8.8
41
Agentic AI - Marketing Account Intelligence
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
7.9
8
Lead Intelligence
Not enough data
8.4
47
Not enough data
8.7
47
Not enough data
7.9
43
|
Verified
Lead Management
Not enough data
8.9
44
Not enough data
8.2
46
Not enough data
8.9
45
Marketing Campaigns
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.5
27
Not enough data
7.8
29
Not enough data
8.2
30
Data Availability - Marketing Account Intelligence
Not enough data
7.9
22
Data Accuracy - Marketing Account Intelligence
Not enough data
8.8
21
Agentic AI - Account-Based Analytics
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
8.3
9
Lead Intelligence
Not enough data
8.0
16
Not enough data
7.5
17
Not enough data
8.4
16
Lead Management
Not enough data
8.6
16
Not enough data
7.5
16
Not enough data
8.0
17
Marketing Campaigns
Not enough data
8.4
16
Not enough data
7.2
16
Not enough data
7.3
16
Not enough data
6.9
16
Not enough data
8.5
17
Not enough data
7.7
17
Functionality
Not enough data
9.0
95
Not enough data
8.9
99
Not enough data
8.9
97
Not enough data
8.8
97
Not enough data
8.8
72
Management
Not enough data
8.5
82
Not enough data
8.9
92
Not enough data
8.7
59
Not enough data
8.7
61
Not enough data
8.6
58
Generative AI
Not enough data
8.1
38
Not enough data
8.5
38
Categories
Categories
Shared Categories
UserGems and ZoomInfo Operations are categorized as Marketing Account Intelligence and Lead Intelligence
Unique Categories
UserGems is categorized as Sales Intelligence and AI Sales Assistant
ZoomInfo Operations is categorized as Data as a Service (DaaS), Lead-to-Account Matching and Routing, Buyer Intent Data Providers, Account Data Management, Lead Scoring, Data Quality, Account-Based Analytics, and Account-Based Orchestration Platforms
Reviews
Reviewers' Company Size
UserGems
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZoomInfo Operations
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
64.1%
Information Technology and Services
10.3%
Computer & Network Security
4.1%
Construction
2.8%
Printing
2.1%
Other
16.6%
Computer Software
32.5%
Information Technology and Services
18.7%
Marketing and Advertising
6.4%
Financial Services
5.3%
Market Research
2.9%
Other
34.2%
Discussions
UserGems has no discussions with answers
ZoomInfo Operations has no discussions with answers
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