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Compare Updox and symplr Clinical Communications 
Featured Products
At a Glance
Market Segments
Small-Business (87.1% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
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Updox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing planssymplr Clinical Communications
Star Rating
(147)4.5 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansUpdox vs symplr Clinical Communications
When assessing the two solutions, reviewers found symplr Clinical Communications easier to use, set up, and administer. Reviewers also preferred doing business with symplr Clinical Communications overall.
- Reviewers felt that symplr Clinical Communications meets the needs of their business better than Updox.
- When comparing quality of ongoing product support, Updox and symplr Clinical Communications provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Updox over symplr Clinical Communications.
Pricing
Entry-Level Pricing
Updox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
symplr Clinical Communications
Contact symplr Clinical Communications for Pricing Details
Contact Us
Highly scalable and cost-effective for acute care organizations, symplr Clinical Communications unifies clinical communication and drastically reduces delays in care. Functionality such as role and team-based messaging and on-call scheduling improve key workflows such as admission, transfer, discharge, and critical care activations – improving throughput and saving lives.
- Cloud-based mobile platform for all messaging, calls, critical alerts, and on-call schedules
- Native role-based scheduling and communication functionality
- Ability to swap role and team assignments in real time
Free Trial
Updox
No trial information availablesymplr Clinical Communications
No trial information availableRatings
Meets Requirements
9.0
78
9.1
95
Ease of Use
9.2
79
9.3
96
Ease of Setup
8.9
39
9.1
18
Ease of Admin
9.3
41
9.5
16
Quality of Support
8.9
77
8.9
77
Has the product been a good partner in doing business?
8.9
40
9.6
15
Product Direction (% positive)
8.7
74
8.4
78
Features by Category
Collaboration
Not enough data
8.5
33
Not enough data
8.2
28
Not enough data
8.1
22
Communication
Not enough data
9.6
64
Not enough data
9.5
61
Not enough data
8.6
41
Not enough data
9.2
63
Not enough data
9.1
38
Not enough data
8.9
55
Patient Management
Not enough data
8.6
21
Not enough data
8.4
19
Not enough data
Feature Not Available
Operations
Not enough data
8.9
38
Not enough data
8.8
36
Not enough data
8.6
29
Not enough data
8.4
29
Not enough data
8.4
24
Not enough data
8.3
21
Not enough data
9.6
54
Information Flow
9.5
28
Not enough data
9.1
27
Not enough data
9.6
27
Not enough data
Patient Experience
8.8
24
Not enough data
8.4
24
Not enough data
9.4
29
Not enough data
9.0
27
Not enough data
Platform
9.3
48
9.5
65
9.3
44
9.5
66
9.1
40
9.1
43
9.1
46
9.6
68
9.4
46
9.6
67
9.3
44
9.3
65
9.2
38
8.9
63
9.1
45
9.3
66
Patient-Centered Functions
8.0
27
Not enough data
7.7
27
Not enough data
8.4
28
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
7.6
24
Not enough data
Operations
8.8
38
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.0
24
Not enough data
Generative AI
7.2
9
Not enough data
Technology
8.6
19
Not enough data
8.0
15
Not enough data
8.7
17
Not enough data
Administration
8.2
15
Not enough data
8.3
16
Not enough data
8.3
18
Not enough data
Compliance
9.5
21
Not enough data
9.6
19
Not enough data
Categories
Categories
Shared Categories
Updox and symplr Clinical Communications are categorized as HIPAA Compliant Messaging
Unique Categories
symplr Clinical Communications is categorized as Clinical Communication and Collaboration
Reviews
Reviewers' Company Size
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
symplr Clinical Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Hospital & Health Care
66.7%
Medical Practice
19.4%
Health, Wellness and Fitness
5.6%
Medical Devices
1.4%
Higher Education
1.4%
Other
5.6%
Alternatives
Discussions
What is Updox used for?
5 Comments
JR
Telemedicine platform, sending and receiving faxes electronically, bulk communication with patients through text and/or email.Read more
When when we get a custom link for each provider.
1 Comment
KM
Custom login for each provider. Username and Password.Read more
symplr Clinical Communications has no discussions with answers
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