[ Updox Reviews ](https://www.g2.com/products/updox/reviews) [ Updox Reviews ](https://www.g2.com/products/updox/reviews) # Updox Pricing Overview [Editedit](https://my.g2.com/updox/pricings) Patient Experience Priced per Provider Month-to-month or Annual On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits. - Secure Texting - SMS Texting - Automated Appointment Reminders - Broadcast Campaigns Show More Office Productivity Priced per Provider Month-to-month or Annual Updox Office Productivity solution allows you to spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Our solution alleviates the back-and-forth phone calls, lost messages, or need for a paper trail. - Electronic Fax - Messenger - Payments - Direct Secure Messaging Show More Telehealth Priced per Provider Month-to-month or annual Updox Telehealth lets you interact with patients in a new way by engaging them where they are—on their mobile devices. With no apps to download, our Telehealth solution is ideal for increasing your patients’ access to care and information in a safe and efficient way. - Video Chat - Secure Text Show More Individualized pricing available upon request Pricing information for Updox is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Updox must be conducted with the seller. https://www.updox.com/ Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 22 months ### Average Discount 8% ### Perceived Cost $$$$$ [ ![DoctorConnect.net](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8dccd3334a389a815b75086d216bb03b/doctorconnect-net.png "DoctorConnect.net") Sponsored DoctorConnect.net 4.5/5 (12) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") Spruce Health 4.7/5 (336) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") Weave 4.6/5 (416) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") OhMD 4.8/5 (170) ](https://www.g2.com/products/ohmd/reviews) [ View All Alternatives ](https://www.g2.com/products/updox/competitors/alternatives) ## Updox Alternatives Pricing The following is a quick overview of editions offered by other [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) | ![Spruce Health](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png) [Spruce Health](https://www.g2.com/products/spruce-health/reviews) ##### Basic Plan | $24.001 User Per Month | The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. - Simple and Robust HIPAA Compliance - Business Associate Agreement (BAA) - Advanced Medical Phone System - Secure App-Based Messaging - 2-way SMS texting - Secure Team Chat - Video Telemedicine - Team Organization and Practice Administration Tools - User Access Controls - Contact and Patient List Management - Clinical Questionnaires - Scheduled Messages - Saved Messages - Auto-Replies - E-Fax - Dedicated Support - Transfer in existing number or get a new one [Show More](javascript:void(0);) | | ![Weave](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png) [Weave](https://www.g2.com/products/weave-weave/reviews) ##### Weave | Starting at $249.001 Location Per Month | - VOIP Phones - Bulk Texting - Phone Tree - Call Queue - Messaging (Texting) - Call Analytics - Fax - Call Pop - Customer Profile - Mobile App - Text to Pay - Payments - Schedule Management - Appointment Reminders - Save the Date Reminders - Scheduling Confirmations - Automated Reviews - Reactivation - Missed Call Texts - Team Chat - ASAP List/Quick Fill - Email Marketing - Text Connect - Online Scheduling - Digital Forms - Insurance Verification (Dental) - Call Intelligence [Show More](javascript:void(0);) | | ![OhMD](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5259b74223c4b538406f5dd8fc4a1ad/ohmd.png) [OhMD](https://www.g2.com/products/ohmd/reviews) ##### Communicate | Starting at $300.00Per Month | Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless. - Two-way SMS & Secure Texting - Text-enabled Landline - Unified Inbox for All Communications - Call-to-Text - Call deflection to text message - Voicemail Transcription - Broadcast Messaging - One-to-many texting - Text Message Attachments - Outbound Voice Calling - Video Visits - Telemedicine - Live Web Chat - Standard Autopilot - Keyword-triggered automated text workflows for common request like scheduling, Rx refills, etc. - Unlimited Patients - Desktop/Mobile Access for Staff - Colleague Messaging - Business Associate Agreement (BAA) - Digital forms (à la carte) [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Updox alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Updox Pricing Reviews (2) JR Jordan R. Practice Manager Small-Business (50 or fewer emp.) 3/1/2022 More Options - "Great product with TONS of value!" 5/5 What do you like best about Updox? How many things I can do with the product! I can do telehealth, fax, make PDF's! Review collected by and hosted on G2.com. What do you dislike about Updox? I haven't found any. It could be easier but once you get the hang of it, its very nice! Review collected by and hosted on G2.com. Recommendations to others considering Updox: Do it! I will be one of the best decisions you've made! Review collected by and hosted on G2.com. What problems is Updox solving and how is that benefiting you? See my patients by telehealth and electronic faxing are real time and manpower savers. Review collected by and hosted on G2.com. Show More Rating Updated (3/1/2024) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/5/2024 More Options - "Poor integration and huge price hike without prior communication" 0/5 What do you like best about Updox? We had big hopes for a communication app that integrates well with our EHR. Updox is expensive for what it is, essentially a TXT messaging and secure fax tool, and it still requires a ton of manual work and manipulation. There is not a lot to like about this tool. Maybe it saves a bit of time when compared to having a separate TXT messaging tool and secure fax but you pay a very high price for very little time saved. Review collected by and hosted on G2.com. What do you dislike about Updox? It still requires a ton of manual work and manipulation. So the integration is not great. It relies on a push/pull principles where you have to manually map and route every single item that comes in the queue and then pull the item from the EHR. VERY TIME CONSUMING. There are also down time, bug issues. Final straw is a 25% price hike without notice. The notice sent mentioned 6% and they charged 25%. I brought it up the management and they didn't care and stuck to their 25% price hike for us. I would not recommend based on our experience. Review collected by and hosted on G2.com. What problems is Updox solving and how is that benefiting you? Secure messaging and fax. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Updox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_679e399c8c237a6e2479ec54b669101f/doxy-me.png "Product Avatar Image") Doxy.me 4.5/5 (98) [ Compare Now ](https://www.g2.com/compare/doxy-me-vs-updox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5 (112) [ Compare Now ](https://www.g2.com/compare/klara-vs-updox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5259b74223c4b538406f5dd8fc4a1ad/ohmd.png "Product Avatar Image") OhMD 4.8/5 (170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-updox) ##### Categories on G2 [ Patient Engagement ](https://www.g2.com/categories/patient-engagement)[ HIPAA Compliant Messaging ](https://www.g2.com/categories/hipaa-compliant-messaging)[ Telemedicine ](https://www.g2.com/categories/telemedicine) [ Patient Relationship Management (PRM) ](https://www.g2.com/categories/patient-relationship-management-prm) Show More ##### Explore More [ Affordable QA software for call centers ](https://www.g2.com/discussions/affordable-qa-software-for-call-centers-what-s-worked-for-you)[ What log monitoring solution integrates best with incident response tools? ](https://www.g2.com/discussions/what-log-monitoring-solution-integrates-best-with-incident-response-tools)[ Best cloud-based client portal platforms ](https://www.g2.com/discussions/what-are-the-best-cloud-based-client-portal-platforms) [ What are the best talent assessment software on the market ](https://www.g2.com/discussions/which-is-the-best-talent-assessment-software-in-the-market)[ Top-rated platforms for secure document creation ](https://www.g2.com/discussions/what-are-the-top-rated-platforms-for-secure-document-creation)[ Trusted EOR software for freelance app development business ](https://www.g2.com/discussions/trusted-eor-software-for-freelance-app-development-business) Show More [ Affordable QA software for call centers ](https://www.g2.com/discussions/affordable-qa-software-for-call-centers-what-s-worked-for-you)[ What log monitoring solution integrates best with incident response tools? ](https://www.g2.com/discussions/what-log-monitoring-solution-integrates-best-with-incident-response-tools)[ Best cloud-based client portal platforms ](https://www.g2.com/discussions/what-are-the-best-cloud-based-client-portal-platforms) [ What are the best talent assessment software on the market ](https://www.g2.com/discussions/which-is-the-best-talent-assessment-software-in-the-market)[ Top-rated platforms for secure document creation ](https://www.g2.com/discussions/what-are-the-top-rated-platforms-for-secure-document-creation)[ Trusted EOR software for freelance app development business ](https://www.g2.com/discussions/trusted-eor-software-for-freelance-app-development-business)