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At a Glance
Market Segments
Small-Business (43.4% of reviews)
Mid-Market (37.8% of reviews)
Entry-Level Pricing
Starting at $24.90
No pricing available
TeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansWorkspace ONE
Star Rating
(39)4.0 out of 5
Market Segments
Mid-Market (37.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Workspace ONESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote access capabilities, with a score of 9.8, making it a preferred choice for those needing reliable and quick remote support. In contrast, Workspace ONE, while strong in device management, scores lower in this area, indicating it may not be as effective for immediate remote assistance.
- Reviewers mention that TeamViewer's screen sharing feature is highly rated at 9.3, allowing for seamless collaboration during remote sessions. Workspace ONE, while offering similar functionalities, does not match this level of user satisfaction, suggesting that TeamViewer may provide a more intuitive experience for users needing to share screens.
- G2 users highlight TeamViewer's ease of use with a score of 9.1, which is significantly higher than Workspace ONE's score of 8.1. This indicates that TeamViewer may be more user-friendly, especially for those who are not tech-savvy.
- Users on G2 report that TeamViewer's quality of support is rated at 8.6, which is better than Workspace ONE's 7.7. This suggests that TeamViewer may provide more effective customer service and support resources, which can be crucial for businesses relying on timely assistance.
- Reviewers mention that TeamViewer's multi-session handling feature, rated at 9.0, allows users to manage multiple remote sessions efficiently. In comparison, Workspace ONE does not emphasize this feature as strongly, which may limit its effectiveness for users needing to juggle several connections at once.
- Users say that TeamViewer's authentication options are robust, supporting various methods including SMS-based and biometric factors, which enhances security. Workspace ONE, while also offering security features, does not receive the same level of praise for its authentication flexibility, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Workspace ONE
No pricing availableFree Trial
TeamViewer
Free Trial is available
Workspace ONE
No trial information availableRatings
Meets Requirements
9.1
2,980
8.6
30
Ease of Use
9.1
3,123
8.1
30
Ease of Setup
9.1
926
8.0
11
Ease of Admin
8.9
677
7.9
12
Quality of Support
8.7
2,558
7.7
27
Has the product been a good partner in doing business?
8.6
634
7.4
12
Product Direction (% positive)
8.7
2,874
7.4
27
Features by Category
Authentication Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Monitoring and Management
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
7
Not enough data
Service Management
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
Presenter Tools
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Not enough data
Conferencing Options
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Not enough data
Application Tools
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Not enough data
Agentic AI - Screen Sharing
7.9
38
Not enough data
Scope
10.0
5
Not enough data
10.0
5
Not enough data
Security
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Management
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
Monitoring - Network Monitoring
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Management
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Not enough data
Analytics - Network Monitoring
8.6
7
Not enough data
8.6
7
Not enough data
Security - Network Monitoring
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
Network Performance - Network Monitoring
8.6
7
Not enough data
9.3
7
Not enough data
AI Automation - Network Monitoring
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
Agentic AI - Network Monitoring
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Not enough data
Generative AI
7.9
20
Not enough data
7.8
20
Not enough data
Agentic AI - IT Asset Management
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
Management
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Email Gateway
Not enough data
Not enough data
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
548
Not enough data
9.1
540
Not enough data
8.9
490
Not enough data
9.0
516
Not enough data
8.9
501
Not enough data
9.0
508
Not enough data
Maintenance
9.0
504
Not enough data
8.9
470
Not enough data
Communication
9.0
501
Not enough data
8.6
446
Not enough data
8.7
449
Not enough data
8.8
471
Not enough data
Security
9.0
463
Not enough data
9.0
468
Not enough data
Device Support
8.9
496
Not enough data
9.1
503
Not enough data
9.1
503
Not enough data
Performance
9.0
475
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Desktop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Not enough data
Security
9.2
21
Not enough data
8.9
19
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
29
7.5
8
Operating System
9.5
31
8.1
7
9.1
29
8.1
8
8.8
31
7.9
7
Management
8.8
30
7.5
8
8.5
30
7.4
7
9.0
28
7.9
8
8.5
28
7.4
7
8.8
30
7.6
7
Security
8.7
29
7.6
7
8.9
31
7.1
7
Agentic AI - Mobile Device Management (MDM)
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
Analysis
8.9
18
Not enough data
Platform
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Not enough data
Security
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
6.7
5
Not enough data
7.7
5
Management
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.9
6
Administration
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Not enough data
Platform
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Not enough data
Security
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Workspace ONE are categorized as Unified Endpoint Management (UEM) and Mobile Device Management (MDM)
Unique Categories
TeamViewer is categorized as SAP Store, Screen Sharing, Remote Monitoring & Management (RMM), ServiceNow Store Apps, IT Asset Management, Remote Support, Remote Desktop, Enterprise IT Management, Network Monitoring, and Co-Browsing
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workspace ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Information Technology and Services
21.6%
Hospital & Health Care
8.1%
Construction
5.4%
Computer Software
5.4%
Accounting
5.4%
Other
54.1%
Alternatives
Discussions
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Workspace ONE has no discussions with answers
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