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Compare SwipeGuide (powered by L2L) and livepro Knowledge Management

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At a Glance
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L)
Star Rating
(91)4.3 out of 5
Market Segments
Mid-Market (63.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 1 Workspace/site Per Month
Browse all 2 pricing plans
livepro Knowledge Management
livepro Knowledge Management
Star Rating
(89)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge Management
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that livepro Knowledge Management excels in its "Quality of Support," with a score of 9.8, indicating that users feel well-supported and valued. In contrast, SwipeGuide (powered by L2L) has a lower score of 9.1, suggesting that while support is good, it may not be as responsive or comprehensive as livepro's.
  • Reviewers mention that livepro's "Ease of Use" is rated at 9.6, making it highly intuitive for users. On the other hand, SwipeGuide's score of 9.0 indicates that while it is user-friendly, there may be a slight learning curve compared to livepro.
  • G2 users highlight livepro's superior "Knowledge Base" functionality, scoring 9.6, which allows for efficient information retrieval. Conversely, SwipeGuide's score of 8.0 in this area suggests that its knowledge management features may not be as robust or comprehensive.
  • Users on G2 report that livepro's "Searchable Articles" feature is rated at 9.3, making it easy to find relevant information quickly. In contrast, SwipeGuide's score of 7.9 indicates that users may experience challenges in locating specific content.
  • Reviewers say that livepro's "Generative AI" capabilities, particularly in "AI Text Summarization," score 7.5, which is a notable feature for users looking to streamline content creation. SwipeGuide, however, has a lower score of 7.6 in this area, suggesting it may not offer the same level of efficiency in generating summaries.
  • Users report that livepro's "Integrations" score of 9.4 indicates a wide range of compatibility with other tools, enhancing its functionality. In contrast, SwipeGuide's score of 7.1 suggests that it may have limited integration options, which could hinder its adaptability in diverse tech environments.
Pricing
Entry-Level Pricing
SwipeGuide (powered by L2L)
SwipeGuide Enterprise
Contact Us
1 Workspace/site Per Month
Browse all 2 pricing plans
livepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Learn more about livepro Knowledge Management
Free Trial
SwipeGuide (powered by L2L)
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.3
85
9.6
62
Ease of Use
9.0
87
9.7
63
Ease of Setup
8.5
72
9.2
50
Ease of Admin
8.6
68
9.1
48
Quality of Support
9.1
79
9.8
60
Has the product been a good partner in doing business?
9.0
61
10.0
46
Product Direction (% positive)
9.2
86
9.8
58
Features by Category
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
9.5
25
Administration
Not enough data
9.4
18
Not enough data
8.9
16
Not enough data
9.3
16
Knowledge Management
Not enough data
9.7
17
Not enough data
9.7
12
Not enough data
9.2
12
Compliance
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.8
14
Not enough data
9.4
15
Customer Support
Not enough data
9.6
12
Not enough data
8.5
11
Not enough data
9.5
13
Data Security
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.8
16
Not enough data
9.4
11
Administration
Not enough data
9.5
10
Not enough data
9.6
13
Not enough data
9.9
14
Generative AI
Not enough data
9.3
5
Connected Worker PlatformHide 28 FeaturesShow 28 Features
8.3
6
Not enough data
Workflow & Automation
8.1
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
8.6
6
Not enough data
6.9
6
Not enough data
8.6
6
Not enough data
Analytics & Reporting
8.1
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
7.8
72
8.9
22
Guide Options
7.5
69
9.2
17
8.1
69
8.7
14
7.5
69
9.1
18
7.6
69
8.0
15
7.9
68
9.0
14
Guide Tools
7.7
68
9.3
14
8.0
70
9.3
15
8.1
70
9.1
16
7.5
71
8.9
17
Access Options
7.7
69
8.0
10
8.3
69
8.2
12
8.1
70
9.5
18
Standard Operating ProceduresHide 10 FeaturesShow 10 Features
7.6
55
Not enough data
Task Tracking
7.2
51
Not enough data
7.3
51
Not enough data
8.1
53
Not enough data
Checklist Options
7.3
53
Not enough data
7.2
51
Not enough data
7.0
52
Not enough data
Software Availability
7.1
53
Not enough data
7.9
54
Not enough data
8.4
53
Not enough data
8.7
54
Not enough data
7.8
14
Not enough data
Skill management
7.4
14
Not enough data
7.9
13
Not enough data
8.3
13
Not enough data
8.2
13
Not enough data
Administration
7.6
14
Not enough data
7.5
14
Not enough data
7.4
14
Not enough data
Not enough data
9.3
11
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Genesys AppFoundry MarketplaceHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L)
livepro Knowledge Management
livepro Knowledge Management
SwipeGuide (powered by L2L) and livepro Knowledge Management are categorized as Work Instructions
Unique Categories
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L) is categorized as Standard Operating Procedures, Connected Worker Platform, and Skills Management
livepro Knowledge Management
livepro Knowledge Management is categorized as Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L)
Small-Business(50 or fewer emp.)
11.0%
Mid-Market(51-1000 emp.)
63.7%
Enterprise(> 1000 emp.)
25.3%
livepro Knowledge Management
livepro Knowledge Management
Small-Business(50 or fewer emp.)
9.9%
Mid-Market(51-1000 emp.)
58.0%
Enterprise(> 1000 emp.)
32.1%
Reviewers' Industry
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L)
Manufacturing
23.1%
Food Production
19.8%
Food & Beverages
16.5%
Pharmaceuticals
11.0%
Mechanical or Industrial Engineering
3.3%
Other
26.4%
livepro Knowledge Management
livepro Knowledge Management
Government Administration
17.3%
Financial Services
17.3%
Insurance
16.0%
Consumer Services
7.4%
Telecommunications
4.9%
Other
37.0%
Alternatives
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L) Alternatives
Poka.io
Poka.io
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MaintainX
MaintainX
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Scribe
Scribe
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Redzone
Redzone
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livepro Knowledge Management
livepro Knowledge Management Alternatives
Salesforce Service Cloud
SF Service Cloud
Add Salesforce Service Cloud
Document360
Document360
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Guru
Guru
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Bloomfire
Bloomfire
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Discussions
SwipeGuide (powered by L2L)
SwipeGuide (powered by L2L) Discussions
Where can I find SwipeGuide's FAQ?
1 Comment
Official Response from SwipeGuide (powered by L2L)
https://www.swipeguide.com/faqRead more
What is SwipeGuide used for?
1 Comment
Gord K.
GK
SwipeGuide is used to easily and rapidly prepare digitized job aids which are quickly accessible and assist shop floor employees in performing tasks is a...Read more
Monty the Mongoose crying
SwipeGuide (powered by L2L) has no more discussions with answers
livepro Knowledge Management
livepro Knowledge Management Discussions
Monty the Mongoose crying
livepro Knowledge Management has no discussions with answers