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Compare SurveyMonkey and Surveypal 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
Contact Us
Starting at €749.00 3000 feedbacks analyzed
SurveyMonkey
Star Rating
(23,396)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveypal
Star Rating
(13)4.4 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at €749.00 3000 feedbacks analyzed
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its straightforward process for creating, updating, and analyzing surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys.
- Users say that Surveypal offers a unique advantage with its all-in-one panel, making it easier to gather insights from both employees and customers. This feature is particularly beneficial for organizations looking to streamline feedback collection across different services.
- Reviewers mention that SurveyMonkey's implementation process is quick and intuitive, allowing users to get started without significant hurdles. The ease of setup is highlighted as a major plus, making it accessible for small businesses that may lack extensive technical resources.
- According to verified reviews, Surveypal's interface is noted for its intuitiveness, which helps users navigate the platform effortlessly. However, some users have expressed a desire for more robust support options, especially given its focus on enterprise-level solutions.
- Users highlight that SurveyMonkey's strong market presence is reflected in its extensive user base and high volume of recent reviews, indicating a reliable and well-supported product. This level of engagement suggests that users feel confident in the platform's ongoing development and support.
- Reviewers note that while both platforms have similar star ratings, SurveyMonkey's higher G2 Score reflects greater overall satisfaction among users. This is particularly evident in feedback regarding the quality of support and the product's ability to meet diverse user needs effectively.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Surveypal
CXM
Starting at €749.00
3000 feedbacks analyzed
Turn scattered customer feedback into clear, actionable insights. Surveypal CXM seamlessly integrates with your existing systems to collect and analyze feedback. AI-powered text analysis and contextual insights to help you stay ahead of customer needs.
- Contextual AI
- Sentiment and Topic analysis
- Unlimited users
Free Trial
SurveyMonkey
Free Trial is available
Surveypal
No trial information availableRatings
Meets Requirements
9.0
20,559
8.2
13
Ease of Use
9.2
20,675
9.1
13
Ease of Setup
9.0
8,011
Not enough data
Ease of Admin
8.9
7,612
Not enough data
Quality of Support
8.6
14,587
8.6
13
Has the product been a good partner in doing business?
8.8
6,661
Not enough data
Product Direction (% positive)
7.7
20,120
8.2
13
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1435
Not enough data
8.9
1424
Not enough data
8.6
1352
Not enough data
8.8
1397
Not enough data
Survey Customization
8.5
1160
Not enough data
8.2
1197
Not enough data
8.1
1076
Not enough data
8.1
907
Not enough data
Survey Insights
8.6
1364
Not enough data
8.0
936
Not enough data
8.5
1258
Not enough data
8.4
1136
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Surveypal are categorized as Feedback Analytics
Unique Categories
SurveyMonkey is categorized as Survey and Online Form Builder
Surveypal is categorized as Experience Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Surveypal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Telecommunications
15.4%
Financial Services
15.4%
Consumer Services
15.4%
Venture Capital & Private Equity
7.7%
Restaurants
7.7%
Other
38.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is Surveypal used for?
1 Comment
Official Response from Surveypal
Surveypal is a Customer Experience platform used for collecting and managing customer feedback and performing advanced analysis powered by AI.Read more
Surveypal has no more discussions with answers
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