Compare SurveyMonkey and Surveypal 
Featured Products
At a Glance
Market Segments
Small-Business (36.5% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
Contact Us
Starting at €749.00 3000 feedbacks analyzed
SurveyMonkey
Star Rating
(23,498)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveypal
Star Rating
(13)4.4 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at €749.00 3000 feedbacks analyzed
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and the ability to create surveys without any training. Users appreciate that "everything is available on a single platform," making it easy to gather information quickly.
- Users say that Surveypal offers a unique advantage with its integrated services in a single panel, which simplifies the process of understanding employee and customer feedback. Reviewers highlight its usefulness in gathering insights through various tools, enhancing overall usability.
- According to verified reviews, SurveyMonkey stands out for its ease of setup, with users noting that the onboarding process is intuitive and straightforward. This ease of use is a significant factor for those looking to implement a survey tool quickly.
- Reviewers mention that while Surveypal has a strong focus on enterprise solutions, it may not be as accessible for small businesses compared to SurveyMonkey, which has a larger share of small-business users. This could impact smaller organizations looking for a more tailored solution.
- G2 reviewers highlight that both platforms receive similar ratings for quality of support, but SurveyMonkey's extensive user base and higher volume of recent reviews suggest a more robust support community, which can be crucial for troubleshooting and guidance.
- Users report that while both platforms are user-friendly, SurveyMonkey's AI features enhance efficiency, allowing for deeper analysis of survey results. This capability is particularly beneficial for users who need to derive insights quickly and effectively.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Surveypal
CXM
Starting at €749.00
3000 feedbacks analyzed
Turn scattered customer feedback into clear, actionable insights. Surveypal CXM seamlessly integrates with your existing systems to collect and analyze feedback. AI-powered text analysis and contextual insights to help you stay ahead of customer needs.
- Contextual AI
- Sentiment and Topic analysis
- Unlimited users
Free Trial
SurveyMonkey
Free Trial is available
Surveypal
No trial information availableRatings
Meets Requirements
9.0
20,626
8.2
13
Ease of Use
9.2
20,745
9.1
13
Ease of Setup
9.0
8,083
Not enough data
Ease of Admin
8.9
7,620
Not enough data
Quality of Support
8.6
14,632
8.6
13
Has the product been a good partner in doing business?
8.8
6,669
Not enough data
Product Direction (% positive)
7.7
20,181
8.2
13
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
156
Not enough data
Feedback Analysis
8.1
144
Not enough data
7.9
144
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
146
Not enough data
9.1
168
Not enough data
7.8
138
Not enough data
7.7
136
Not enough data
Generative AI
7.4
131
Not enough data
7.6
82
Not enough data
Survey Management
9.0
1476
Not enough data
8.9
1439
Not enough data
8.6
1354
Not enough data
8.9
1409
Not enough data
Survey Customization
8.4
1165
Not enough data
8.2
1199
Not enough data
8.1
1074
Not enough data
8.1
905
Not enough data
Survey Insights
8.6
1389
Not enough data
8.0
944
Not enough data
8.5
1263
Not enough data
8.4
1138
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
149
Not enough data
8.0
151
Not enough data
Customization
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
206
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Surveypal are categorized as Feedback Analytics
Unique Categories
SurveyMonkey is categorized as Survey and Online Form Builder
Surveypal is categorized as Experience Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Surveypal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Telecommunications
15.4%
Financial Services
15.4%
Consumer Services
15.4%
Venture Capital & Private Equity
7.7%
Restaurants
7.7%
Other
38.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is Surveypal used for?
1 Comment
Official Response from Surveypal
Surveypal is a Customer Experience platform used for collecting and managing customer feedback and performing advanced analysis powered by AI.Read more
Surveypal has no more discussions with answers
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