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Compare SurveyMonkey and Surveypal 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
Contact Us
Starting at €749.00 3000 feedbacks analyzed
SurveyMonkey
Star Rating
(23,267)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveypal
Star Rating
(13)4.4 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at €749.00 3000 feedbacks analyzed
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, with a score of 9.0, making it easy to create surveys quickly. In contrast, Surveypal's survey management features, while solid, do not match this level of user satisfaction.
- Reviewers mention that SurveyMonkey's ease of use is rated at 9.2, which is slightly higher than Surveypal's 9.1. This indicates that SurveyMonkey may provide a more intuitive user experience, especially for those new to survey creation.
- G2 users highlight SurveyMonkey's strong analytics capabilities, particularly in Customer Satisfaction (CSAT) scoring, which received a score of 9.0. Surveypal, while competent, does not have a comparable score in this area, suggesting that SurveyMonkey may offer more robust insights.
- Users on G2 appreciate SurveyMonkey's extensive template library, rated at 8.6, which allows for quick survey deployment. Surveypal's templates are noted to be less diverse, which may limit customization options for users.
- Reviewers mention that SurveyMonkey's tagging and segmentation features, with scores of 7.3 and 7.6 respectively, provide better feedback management compared to Surveypal, which may struggle with organizing and analyzing feedback effectively.
- Users say that SurveyMonkey's mobile forms, rated at 8.8, offer a seamless experience for respondents on-the-go, while Surveypal's mobile capabilities are perceived as less user-friendly, potentially impacting response rates.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Surveypal
CXM
Starting at €749.00
3000 feedbacks analyzed
Turn scattered customer feedback into clear, actionable insights. Surveypal CXM seamlessly integrates with your existing systems to collect and analyze feedback. AI-powered text analysis and contextual insights to help you stay ahead of customer needs.
- Contextual AI
- Sentiment and Topic analysis
- Unlimited users
Free Trial
SurveyMonkey
Free Trial is available
Surveypal
No trial information availableRatings
Meets Requirements
9.0
20,452
8.2
13
Ease of Use
9.2
20,564
9.1
13
Ease of Setup
9.0
7,903
Not enough data
Ease of Admin
8.9
7,583
Not enough data
Quality of Support
8.6
14,500
8.6
13
Has the product been a good partner in doing business?
8.8
6,632
Not enough data
Product Direction (% positive)
7.7
20,015
8.2
13
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Not enough data
Feedback Analysis
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Not enough data
Feedback Sources
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1369
Not enough data
8.9
1397
Not enough data
8.6
1317
Not enough data
8.8
1359
Not enough data
Survey Customization
8.5
1143
Not enough data
8.2
1177
Not enough data
8.1
1069
Not enough data
8.1
896
Not enough data
Survey Insights
8.6
1304
Not enough data
8.0
926
Not enough data
8.5
1239
Not enough data
8.4
1129
Not enough data
Agentic AI - Survey
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Not enough data
Customization
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Not enough data
Additional Functionality
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Surveypal are categorized as Feedback Analytics
Unique Categories
SurveyMonkey is categorized as Survey and Online Form Builder
Surveypal is categorized as Experience Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Surveypal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Telecommunications
15.4%
Financial Services
15.4%
Consumer Services
15.4%
Venture Capital & Private Equity
7.7%
Restaurants
7.7%
Other
38.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is Surveypal used for?
1 Comment
Official Response from Surveypal
Surveypal is a Customer Experience platform used for collecting and managing customer feedback and performing advanced analysis powered by AI.Read more
Surveypal has no more discussions with answers
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