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Compare SurveyMonkey and Surveypal 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
Contact Us
Starting at €749.00 3000 feedbacks analyzed
SurveyMonkey
Star Rating
(23,314)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveypal
Star Rating
(13)4.4 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at €749.00 3000 feedbacks analyzed
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user satisfaction, boasting a high G2 Score that reflects its overall quality and performance. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's implementation process is praised for its simplicity, with users highlighting the ease of setting up global surveys in just a few days. This contrasts with Surveypal, which, while offering a range of services, may not have the same level of streamlined onboarding.
- Users say that both platforms offer intuitive interfaces, but SurveyMonkey stands out with its extensive library of over 500 expert-written templates, making it easier for users to follow scientifically sound research methods. Surveypal, on the other hand, is noted for its versatility in providing different tools for employee feedback and market research.
- Reviewers mention that while both products have similar star ratings, the sheer volume of reviews for SurveyMonkey (over 22,000) suggests a more reliable consensus on its performance compared to Surveypal, which has significantly fewer reviews.
- Users highlight that SurveyMonkey's support quality is commendable, with a solid score reflecting positive experiences. In contrast, Surveypal's support is also rated well, but the lack of recent reviews makes it harder to gauge current user satisfaction.
- According to recent feedback, Surveypal is appreciated for its all-in-one service panel, which simplifies gathering insights from employees and customers. However, SurveyMonkey's focus on ease of use and predefined templates may make it a better fit for users looking for quick and effective survey solutions.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Surveypal
CXM
Starting at €749.00
3000 feedbacks analyzed
Turn scattered customer feedback into clear, actionable insights. Surveypal CXM seamlessly integrates with your existing systems to collect and analyze feedback. AI-powered text analysis and contextual insights to help you stay ahead of customer needs.
- Contextual AI
- Sentiment and Topic analysis
- Unlimited users
Free Trial
SurveyMonkey
Free Trial is available
Surveypal
No trial information availableRatings
Meets Requirements
9.0
20,496
8.2
13
Ease of Use
9.2
20,608
9.1
13
Ease of Setup
9.0
7,945
Not enough data
Ease of Admin
8.9
7,597
Not enough data
Quality of Support
8.6
14,536
8.6
13
Has the product been a good partner in doing business?
8.8
6,646
Not enough data
Product Direction (% positive)
7.7
20,058
8.2
13
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Not enough data
Feedback Analysis
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Not enough data
Generative AI
7.3
131
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1402
Not enough data
8.9
1407
Not enough data
8.6
1332
Not enough data
8.8
1373
Not enough data
Survey Customization
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1075
Not enough data
8.1
901
Not enough data
Survey Insights
8.6
1328
Not enough data
8.0
932
Not enough data
8.5
1245
Not enough data
8.4
1133
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
Customization
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Surveypal are categorized as Feedback Analytics
Unique Categories
SurveyMonkey is categorized as Survey and Online Form Builder
Surveypal is categorized as Experience Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Surveypal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Telecommunications
15.4%
Financial Services
15.4%
Consumer Services
15.4%
Venture Capital & Private Equity
7.7%
Restaurants
7.7%
Other
38.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is Surveypal used for?
1 Comment
Official Response from Surveypal
Surveypal is a Customer Experience platform used for collecting and managing customer feedback and performing advanced analysis powered by AI.Read more
Surveypal has no more discussions with answers
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