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Surveypal

Surveypal Alternatives & Competitors

(13)4.4 out of 5

Looking for alternatives to Surveypal? Tons of people want Experience Management Software to help with brand design consistency and device responsiveness. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Experience Management Software that reviewers voted best overall compared to Surveypal. Based on reviewer data you can see how Surveypal stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. AskNicely, Birdeye, Gainsight, and Reputation.com are the most popular alternatives and competitors to Surveypal.

Top Alternatives to Surveypal

  • AskNicely
  • Birdeye
  • Gainsight
  • Reputation.com
  • Totango

Top 20 Alternatives & Competitors to Surveypal

    #1
    #1
  1. AskNicely

    (782)4.7 out of 5
    Optimized for quick response

    The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

    Categories in common with Surveypal:
  2. The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

    Categories in common with Surveypal:

    Charles R.
    CR
    How easy it is to use and manage your clients that you'll ask for feedback

    Reviewers say compared to Surveypal, AskNicely is:

    Better at meeting requirements
    Better at support
    More usable
    #2
    #2
  3. Birdeye

    (973)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Surveypal:
  4. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Surveypal:

    ET
    I like how user friendly it is and the different automations help save time.

    Reviewers say compared to Surveypal, Birdeye is:

    Better at meeting requirements
    Better at support
    More usable
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Gainsight

    (735)4.4 out of 5
    Optimized for quick response

    A complete customer success platform

    Categories in common with Surveypal:
  6. A complete customer success platform

    Categories in common with Surveypal:

    Manisha H.
    MH
    Giansight has bbeen useful in helping us review the account health score cards, this helps us understanding where accounts are at risk and what we need to do to improve with the use of CTA's. I...Read more

    Reviewers say compared to Surveypal, Gainsight is:

    More expensive
    Better at meeting requirements
    #4
    #4
  7. Reputation.com

    (483)4.4 out of 5
    Optimized for quick response

    Manage business reviews with enterprise reputation management software

    Categories in common with Surveypal:
  8. Manage business reviews with enterprise reputation management software

    Categories in common with Surveypal:

    Henry T.
    HT
    I'm now someone who posts on our chanels of social media. We intend to allow twelve departmentsto get into your social pages. Without your website 's endorsement, we couldn't do this. That is my #1...Read more

    Reviewers say compared to Surveypal, Reputation.com is:

    Better at meeting requirements
    #5
    #5
  9. Totango

    (340)4.3 out of 5
    Optimized for quick response

    Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Surveypal:
  10. Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Surveypal:

    UC
    I can create dashboards that help me visualize my portfolio at a glance. It makes it clear where my customers are at and quickly find the ones I need to engage. The success plans help me understand...Read more

    Reviewers say compared to Surveypal, Totango is:

    More expensive
    Better at meeting requirements
    #6
    #6
  11. Qualtrics Customer Experience

    (287)4.2 out of 5
    Optimized for quick response

    With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

    Categories in common with Surveypal:
  12. With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

    Categories in common with Surveypal:

    CM
    User interface ,easy to use and text size

    Reviewers say compared to Surveypal, Qualtrics Customer Experience is:

    More expensive
    Better at meeting requirements
    #7
    #7
  13. Wootric Customer Experience

    (242)4.7 out of 5
    Optimized for quick response

    Boost customer happiness with proven CX metrics: Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES) surveys. Get user feedback online, in-app, via mobile, email & SMS.

    Categories in common with Surveypal:
  14. Boost customer happiness with proven CX metrics: Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES) surveys. Get user feedback online, in-app, via mobile, email & SMS.

    Categories in common with Surveypal:

    Carl-Fredrik S.
    CS
    It's easy to use and has all the functions needed

    Reviewers say compared to Surveypal, Wootric Customer Experience is:

    Better at meeting requirements
    Better at support
    More usable
    #8
    #8
  15. Confirmit

    (128)4.3 out of 5
    Optimized for quick response

    Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. Confirmit Horizons software platform helps businesses gather feedback from customers and employees, analyze the results, and take action to improve processes.

    Categories in common with Surveypal:
  16. Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. Confirmit Horizons software platform helps businesses gather feedback from customers and employees, analyze the results, and take action to improve processes.

    Categories in common with Surveypal:

    UC
    Still exploring guy rtffhdfhcfchgfcghggfcg

    Reviewers say compared to Surveypal, Confirmit is:

    More expensive
    Better at meeting requirements
    #9
    #9
  17. FocusVision Decipher

    (127)4.3 out of 5
    Optimized for quick response

    FocusVision Decipher is the most comprehensive, yet easy to use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language study or anything in-between to get close enough to your customers to understand their thoughts and feelings and ensure their voice comes through in your data insights without being limited to prefabricated templates.

    Categories in common with Surveypal:
  18. FocusVision Decipher is the most comprehensive, yet easy to use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language study or anything in-between to get close enough to your customers to understand their thoughts and feelings and ensure their voice comes through in your data insights without being limited to prefabricated templates.

    Categories in common with Surveypal:

    UM
    Very helpful survey platform, as more and more new question types bring in, for the question setting point, It can meet various requirements. Looking forward the more function we can have in the...Read more
    #10
    #10
  19. Medallia

    (85)4.5 out of 5

    Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.

    Categories in common with Surveypal:
  20. Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.

    Categories in common with Surveypal:

    AG
    automated systems and integrated with our Salesforce platform

    Reviewers say compared to Surveypal, Medallia is:

    More expensive
    Better at meeting requirements
    #11
    #11
  21. SurveyMonkey CX

    (59)4.4 out of 5

    SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback

    Categories in common with Surveypal:
  22. SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback

    Categories in common with Surveypal:

    AP
    Ease of customization and use for all users

    Reviewers say compared to Surveypal, SurveyMonkey CX is:

    Better at meeting requirements
    More usable
    #12
    #12
  23. Astute VoC

    (45)4.5 out of 5
    Optimized for quick response

    Deploy quality Voice of Customer research that delivers.

    Categories in common with Surveypal:
  24. Deploy quality Voice of Customer research that delivers.

    Categories in common with Surveypal:

    CD
    From the initial RFP all the way through today, three years later, the Astute team has been focused on answering the business questions across our member journey. Whereas their competitors always...Read more

    Reviewers say compared to Surveypal, Astute VoC is:

    Better at support
    Better at meeting requirements
    #13
    #13
  25. CustomerGauge

    (42)4.6 out of 5

    Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

    Categories in common with Surveypal:
  26. Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

    Categories in common with Surveypal:

    AF
    The easy use and flow of Customer Gauge a great tool.

    Reviewers say compared to Surveypal, CustomerGauge is:

    Better at support
    More expensive
    Better at meeting requirements
    #14
    #14
  27. Alida

    (38)4.4 out of 5
    Optimized for quick response

    Alida's cloud-based customer intelligence platform helps companies build engaged communities of customers for ongoing, real-time feedback and insight.

    Categories in common with Surveypal:
  28. Alida's cloud-based customer intelligence platform helps companies build engaged communities of customers for ongoing, real-time feedback and insight.

    Categories in common with Surveypal:

    RW
    SPARQ has undergone a great evolution. The new platform is user friendly and users don't require programming skills to use. The response memory gives users great targeting capabilities for...Read more

    Reviewers say compared to Surveypal, Alida is:

    Better at support
    #15
    #15
  29. NICE Satmetrix

    (31)4.2 out of 5

    Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.

    Categories in common with Surveypal:
  30. Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.

    Categories in common with Surveypal:

    EM
    The self service functionality and a robust support team

    Reviewers say compared to Surveypal, NICE Satmetrix is:

    Better at support
    Better at meeting requirements
    More expensive
    #16
    #16
  31. Usersnap

    (31)4.4 out of 5

    Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

    Categories in common with Surveypal:
  32. Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

    Categories in common with Surveypal:

    PR
    An amazing user interface, very easy to use, customers are loving how easy is for them to provide feedback.

    Reviewers say compared to Surveypal, Usersnap is:

    Better at meeting requirements
    More usable
    Better at support
    #17
    #17
  33. Cisco Webex Experience Management (formerly CloudCherry)

    (27)4.3 out of 5
    Optimized for quick response

    Improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints in your organization.

    Categories in common with Surveypal:
  34. Improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints in your organization.

    Categories in common with Surveypal:

    ER
    CloudCherry not only provides deep insight into our customer experience but also makes it easy for us to make changes and take action on that data.

    Reviewers say compared to Surveypal, Cisco Webex Experience Management (formerly CloudCherry) is:

    Better at meeting requirements
    Better at support
    #18
    #18
  35. Feedier

    (22)4.5 out of 5

    Feedier lets you collect valuable customer feedback, easily. Provide an enjoyable unique experience and also reward your customers!

    Categories in common with Surveypal:
  36. Feedier lets you collect valuable customer feedback, easily. Provide an enjoyable unique experience and also reward your customers!

    Categories in common with Surveypal:

    UF
    The simplicity of this software is brilliant. It's easy to navigate and very quick to create stylish surveys and quizzes.

    Reviewers say compared to Surveypal, Feedier is:

    Better at meeting requirements
    Better at support
    More usable
    #19
    #19
  37. Questback

    (15)2.7 out of 5

    Questback provides enterprise feedback management solutions to more than 5,000 customers in over 50 countries worldwide. Questback solutions enable enterprises to gather, analyze, and act on business-critical information, increasing shareholder value through improved organizational effectiveness and top-line growth.

    Categories in common with Surveypal:
  38. Questback provides enterprise feedback management solutions to more than 5,000 customers in over 50 countries worldwide. Questback solutions enable enterprises to gather, analyze, and act on business-critical information, increasing shareholder value through improved organizational effectiveness and top-line growth.

    Categories in common with Surveypal:

    UM
    I can't say I use QB for its full functionality. My role of use is really only to make sample groups and monitor feedback, so I can only base my review on that. I like that I can export all of...Read more

    Reviewers say compared to Surveypal, Questback is:

    More expensive
    #20
    #20
  39. Feefo

    (21)4.4 out of 5

    Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.

    Categories in common with Surveypal:
  40. Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.

    Categories in common with Surveypal:

    UH
    We have used feefo for collecting reviews for almost all of our products. It has helped us to gather feedback on not only our daily services, but our private charters as well. This feedback is...Read more

    Reviewers say compared to Surveypal, Feefo is:

    Better at support
    Better at meeting requirements