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Surveypal

By Surveypal

4.4 out of 5 stars

How would you rate your experience with Surveypal?

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Surveypal Reviews & Product Details

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Pricing

Pricing provided by Surveypal.

CXM

Starting at €749.00
3000 feedbacks analyzed

Survey Tool

Starting at €299.00
3000 collected feedback

Surveypal Media

Surveypal Demo - Listen toevery voice, capture every insight.
Surveypal was designed to help you create a systematic and transparent way to collect, manage, and follow up on customer feedback across your entire customer journey.
Surveypal Demo - Uncover the reasons behind customer feedback
Discover what’s in your customers’ minds by proactively capturing customer feedback. Uncover the hidden gems in your customer support interactions and begin listening to all your customers’ voices, even the ones who don’t reply to feedback surveys.
Surveypal Demo - Real-time notifications
Get real-time notifications and make informed decisions.
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Surveypal Reviews (13)

Reviews

Surveypal Reviews (13)

4.4
13 reviews

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Nicholas R.
NR
Organization Manager
Consumer Services
Small-Business (50 or fewer emp.)
"Impeccable service and good answers."
What do you like best about Surveypal?

I must admit that I love Surveypal its interface is very intuitive and easy to use and the best thing that is very useful because it offers us different types of services. For example, research the market in addition to this investigate the current status of employees and thus know their Different emotions and ideas and knowing how they are in their field of work, are important things that help a company to stabilize, not only that, but also offers us to investigate the market and sales that are in this moment that is incredible. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

We do not have any problem on the part of us with the interface, however at the time of creating some surveys there may be certain problems of latency problems in carrying out the survey or problems to create it this happens very little, but it can be annoying. Review collected by and hosted on G2.com.

Luis J.
LJ
Team Manager
Consumer Services
Small-Business (50 or fewer emp.)
"Perfect to meet your employees and the market."
What do you like best about Surveypal?

I love how this software is characterized by having different services in a single panel and thus making

it much easier and more useful, knowing how our employees and customers think, offering different types of tools to create small comments or complete surveys and in this way Know their opinion and improve the quality of the organization. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

There is no feature that upsets me, although it can improve technical support sometimes occurs that your responses may be very slow. Review collected by and hosted on G2.com.

Halima D.
HD
Hr officer
Mid-Market (51-1000 emp.)
"Surveypal"
What do you like best about Surveypal?

I started off doing surveys to increase work performance and get input from the employees from time to time, we implemented surveyplan as part of the employee performance plans.

Its so amazing to use and so easy to input the data. There is no doubt that will be helpful in HR for implementing new processes. Employees need change to be motivated and by introducing new things, it becomes more interesting for them and better for the organization. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

from the time i started using the surveypal, i did not encounter any difficulty so i assume its a quiet trendy and innovative software to use Review collected by and hosted on G2.com.

Idriss D.
ID
New life
Small-Business (50 or fewer emp.)
"Nouvelle vie"
What do you like best about Surveypal?

Online service software is as numerous as satisfaction surveys scattered across the Web. It is never easy to find the right tool when you need it, and we are never really satisfied with what we find. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

With SurveyPal, you can evaluate the customer experience at a glance. It is possible to retrieve a large amount of details and information related to your customers because the software allows you to examine in real-time all the feedback left by your users. You can therefore act Review collected by and hosted on G2.com.

Fidel H.
FH
Surveyor
Market Research
Enterprise (> 1000 emp.)
"Solid Survey Platform. "
What do you like best about Surveypal?

Interface is very user friendly. It also has a great support team that coaches you through the startup and gets you going. Startup was rather quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

Sometimes creating the survey can be difficult with the interface glitches. But most of the times, everything is always great. Review collected by and hosted on G2.com.

EN
IT Specialist
Farming
Enterprise (> 1000 emp.)
"Very professional and amazing customer service"
What do you like best about Surveypal?

Fast and amazing service. They're always there to help you. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

Nothing really to dislike, everything is great. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Survey pal social review"
What do you like best about Surveypal?

Good social platform that showcase valid entries Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

Not much service provided in assisting with valid queries Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"Survey Pal for feedback"
What do you like best about Surveypal?

Was the first service used to retrieve customer feedback. Ease of use, and ability to monitor/ action feedback quickly. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

Detail of data. Would like to be able to drill down on datapoints to get a better full picture of customer experience Review collected by and hosted on G2.com.

Frank B.
FB
Fraud Risk Manager
Mid-Market (51-1000 emp.)
"Data collection tool"
What do you like best about Surveypal?

The software is very good for collecting data from the team. I have used it to collect data from the team to provide a guide for future process improvements. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

The problem that I dislike about the software is that it limits how questions are ordered for the users. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market (51-1000 emp.)
"Generally positive."
What do you like best about Surveypal?

The general interface and layout are fantastic. Ease of use generally positive. Customer service is top-notch and accessible. Price is very competitive. Review collected by and hosted on G2.com.

What do you dislike about Surveypal?

Analytical data is often incomplete and leaves us wanting more detailed breakdowns of responses. Shouldn't be terribly difficult to build in certain features to provide users additional feedback of respondents. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Surveypal.

CXM

Starting at €749.00
3000 feedbacks analyzed

Survey Tool

Starting at €299.00
3000 collected feedback
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