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Compare Hootsuite and socialmention 
Featured Products
At a Glance
Market Segments
Small-Business (59.4% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
$199.00 1 user Per Month
No pricing available
Hootsuite
Star Rating
(6,694)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 1 user Per Month
Free Trial is available
Browse all 3 pricing planssocialmention
Star Rating
(10)3.7 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about socialmentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hootsuite excels in user satisfaction, with many praising its ability to schedule multiple posts across various accounts. This feature is particularly beneficial for users managing multiple clients, allowing them to plan ahead effectively.
- Users say that Hootsuite's customer support is a standout feature, with recent feedback highlighting the positive experiences with representatives. One user specifically mentioned their fantastic experience with a support rep, which adds to the overall satisfaction with the platform.
- Reviewers mention that socialmention offers a straightforward interface and consistency in metrics, making it easy to analyze search queries across different platforms. This simplicity is appreciated by users looking for quick insights, especially on platforms like Twitter.
- According to verified reviews, Hootsuite's reporting capabilities are highly regarded, with users noting the ability to customize performance reports. This flexibility allows businesses to tailor their analytics to better meet their specific needs.
- G2 reviewers highlight that socialmention provides valuable insights into sentiment and reach for various search queries. Users appreciate the detailed analysis it offers, which can be particularly useful for tracking trending topics.
- Users express concerns about socialmention's limited support and lower overall satisfaction ratings compared to Hootsuite. With a significantly smaller number of reviews, some users may find it challenging to rely on socialmention for comprehensive support and features.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$199.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
socialmention
No pricing availableFree Trial
Hootsuite
Free Trial is available
socialmention
No trial information availableRatings
Meets Requirements
8.4
6,032
5.8
8
Ease of Use
8.6
6,108
7.9
7
Ease of Setup
8.7
3,895
Not enough data
Ease of Admin
8.6
2,548
Not enough data
Quality of Support
8.2
4,521
5.0
6
Has the product been a good partner in doing business?
8.6
2,320
Not enough data
Product Direction (% positive)
8.0
5,946
5.6
8
Features by Category
Social Analytics
7.5(won by default)
2146
Not enough data
7.9(won by default)
2352
Not enough data
8.6(won by default)
2481
Not enough data
7.4(won by default)
1812
Not enough data
7.4(won by default)
2037
Not enough data
7.6(won by default)
1486
Not enough data
7.5(won by default)
1447
Not enough data
Reports & Dashboards
8.1(won by default)
2388
Not enough data
8.3(won by default)
2362
Not enough data
8.4(won by default)
2326
Not enough data
7.1(won by default)
1388
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
146
Not enough data
6.6(won by default)
145
Not enough data
6.7(won by default)
145
Not enough data
6.6(won by default)
146
Not enough data
6.7(won by default)
146
Not enough data
Content & Collaboration
9.0
2750
Not enough data
8.0
2571
Not enough data
8.0
2515
Not enough data
7.8
2397
Not enough data
8.2
2527
Not enough data
8.1
2521
Not enough data
Social Management
8.1
4482
Not enough data
8.9
4967
Not enough data
8.2
4479
Not enough data
8.4
4798
Not enough data
7.1
3471
Not enough data
8.0
2530
Not enough data
7.9
2149
Not enough data
Agentic AI - Social Media Management
6.8
278
Not enough data
7.1
277
Not enough data
7.1
277
Not enough data
7.1
275
Not enough data
7.1
271
Not enough data
7.0
271
Not enough data
7.1
267
Not enough data
Platform Interoperability
7.7
562
Not enough data
Agentic AI - Social Media Advertising
7.4
58
Not enough data
7.2
57
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.6
58
Not enough data
7.7
59
Not enough data
Social Functionality
8.4
667
Not enough data
Campaign Management
8.4
671
Not enough data
8.1
665
Not enough data
8.1
657
Not enough data
7.9
664
Not enough data
8.1
661
Not enough data
8.4
654
Not enough data
8.2
647
Not enough data
7.8
633
Not enough data
7.7
635
Not enough data
8.1
628
Not enough data
8.0
621
Not enough data
7.5
621
Not enough data
7.7
615
Not enough data
Targeting
8.1
627
Not enough data
7.8
616
Not enough data
7.9
614
Not enough data
7.8
608
Not enough data
Platform
7.7
598
Not enough data
8.2
615
Not enough data
8.5
611
Not enough data
8.6
607
Not enough data
8.3
600
Not enough data
8.2
597
Not enough data
8.3
599
Not enough data
8.0
587
Not enough data
8.1
591
Not enough data
Monitoring & Listening
8.1
1910
4.2
6
7.2
1508
3.3
5
8.2
701
Not enough data
8.0
676
Not enough data
7.9
669
Not enough data
7.7
648
Not enough data
Agentic AI - Social Media Listening Tools
7.3
59
Not enough data
7.2
59
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.4
59
Not enough data
Data Management & Analysis
7.5
1356
4.4
6
8.1
1860
5.0
7
8.2
718
Not enough data
7.8
646
Not enough data
Categories
Categories
Shared Categories
Hootsuite and socialmention are categorized as Social Media Listening Tools
Unique Categories
Hootsuite is categorized as Social Media Suites, Social Media Management, Social Media Analytics, and Social Media Advertising
socialmention has no unique categories
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
socialmention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Marketing and Advertising
33.3%
Outsourcing/Offshoring
11.1%
Internet
11.1%
Food & Beverages
11.1%
Events Services
11.1%
Other
22.2%
Alternatives
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
socialmention has no discussions with answers
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