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Compare Hootsuite and socialmention 
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At a Glance
Market Segments
Small-Business (59.4% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
$99.00 1 user Per Month
No pricing available
Hootsuite
Star Rating
(6,657)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 user Per Month
Free Trial is available
Browse all 3 pricing planssocialmention
Star Rating
(10)3.7 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about socialmentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher score compared to socialmention. Users appreciate the platform's intuitive interface, making it easy to schedule posts across multiple social media channels, which is particularly beneficial for those new to social media management.
- Users say that Hootsuite's robust features, such as the link shortener and image library, are incredibly useful for saving time and optimizing posting schedules. In contrast, socialmention, while praised for its ease of use, lacks the comprehensive scheduling capabilities that many users find essential.
- Reviewers mention that Hootsuite's quality of support is a standout feature, with many users highlighting the helpfulness of the customer service team. On the other hand, socialmention users express concerns about the level of support available, indicating a need for improvement in this area.
- According to verified reviews, Hootsuite's implementation process is smooth and straightforward, allowing users to quickly get up to speed. In comparison, socialmention, while easy to use, does not offer the same level of onboarding support, which may hinder new users from fully leveraging its capabilities.
- G2 reviewers report that Hootsuite provides superior social measurement and reporting tools, enabling users to gain valuable insights into their social media performance. Socialmention, while offering some analytical features, does not match the depth and breadth of reporting that Hootsuite provides.
- Users say that Hootsuite is particularly effective for small businesses, with a majority of reviews coming from this segment. While socialmention also caters to small businesses, its limited feature set may not meet the diverse needs of users looking for a comprehensive social media management solution.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$99.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
socialmention
No pricing availableFree Trial
Hootsuite
Free Trial is available
socialmention
No trial information availableRatings
Meets Requirements
8.4
6,005
5.8
8
Ease of Use
8.6
6,082
7.9
7
Ease of Setup
8.7
3,872
Not enough data
Ease of Admin
8.6
2,543
Not enough data
Quality of Support
8.2
4,496
5.0
6
Has the product been a good partner in doing business?
8.6
2,315
Not enough data
Product Direction (% positive)
8.0
5,922
5.6
8
Features by Category
Social Analytics
7.5(won by default)
2144
Not enough data
7.9(won by default)
2351
Not enough data
8.6(won by default)
2477
Not enough data
7.4(won by default)
1811
Not enough data
7.4(won by default)
2035
Not enough data
7.6(won by default)
1485
Not enough data
7.4(won by default)
1446
Not enough data
Reports & Dashboards
8.1(won by default)
2385
Not enough data
8.3(won by default)
2360
Not enough data
8.4(won by default)
2323
Not enough data
7.1(won by default)
1386
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
145
Not enough data
6.6(won by default)
144
Not enough data
6.6(won by default)
143
Not enough data
6.6(won by default)
145
Not enough data
6.7(won by default)
145
Not enough data
Content & Collaboration
9.0
2739
Not enough data
8.0
2569
Not enough data
8.0
2509
Not enough data
7.8
2392
Not enough data
8.2
2525
Not enough data
8.1
2514
Not enough data
Social Management
8.1
4459
Not enough data
8.9
4940
Not enough data
8.2
4467
Not enough data
8.4
4777
Not enough data
7.1
3466
Not enough data
8.0
2525
Not enough data
7.9
2142
Not enough data
Agentic AI - Social Media Management
6.8
277
Not enough data
7.0
275
Not enough data
7.1
274
Not enough data
7.1
274
Not enough data
7.1
270
Not enough data
6.9
270
Not enough data
7.1
266
Not enough data
Platform Interoperability
7.7
563
Not enough data
Agentic AI - Social Media Advertising
7.4
59
Not enough data
7.2
58
Not enough data
7.4
59
Not enough data
7.4
60
Not enough data
7.6
59
Not enough data
7.7
60
Not enough data
Social Functionality
8.4
667
Not enough data
Campaign Management
8.4
671
Not enough data
8.1
665
Not enough data
8.1
657
Not enough data
7.9
664
Not enough data
8.1
661
Not enough data
8.4
654
Not enough data
8.2
647
Not enough data
7.8
633
Not enough data
7.7
635
Not enough data
8.1
628
Not enough data
8.0
621
Not enough data
7.5
621
Not enough data
7.7
615
Not enough data
Targeting
8.1
627
Not enough data
7.8
616
Not enough data
7.9
615
Not enough data
7.8
609
Not enough data
Platform
7.7
598
Not enough data
8.3
615
Not enough data
8.5
612
Not enough data
8.6
608
Not enough data
8.3
601
Not enough data
8.2
598
Not enough data
8.3
600
Not enough data
8.0
588
Not enough data
8.1
592
Not enough data
Monitoring & Listening
8.1
1910
4.2
6
7.2
1508
3.3
5
8.2
701
Not enough data
8.0
676
Not enough data
7.9
669
Not enough data
7.7
648
Not enough data
Agentic AI - Social Media Listening Tools
7.3
59
Not enough data
7.2
59
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.4
59
Not enough data
Data Management & Analysis
7.5
1356
4.4
6
8.1
1860
5.0
7
8.2
718
Not enough data
7.8
646
Not enough data
Categories
Categories
Shared Categories
Hootsuite and socialmention are categorized as Social Media Listening Tools
Unique Categories
Hootsuite is categorized as Social Media Suites, Social Media Management, Social Media Analytics, and Social Media Advertising
socialmention has no unique categories
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
socialmention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Marketing and Advertising
33.3%
Outsourcing/Offshoring
11.1%
Internet
11.1%
Food & Beverages
11.1%
Events Services
11.1%
Other
22.2%
Alternatives
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How can I use Hootsuite in Instagram?
3 Comments
MY
You are able to publish to you Instagram account(s) using Hootsuite. This includes scheduling to post at a later time. However, you can only publish one...Read more
socialmention has no discussions with answers
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