Introducing G2.ai, the future of software buying.Try now
Compare Slack and Zoho Learn 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cludo Search
Visit Website
At a Glance
Market Segments
Small-Business (41.1% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
$0.00
free
Slack
Star Rating
(37,390)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZoho Learn
Star Rating
(36)4.1 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Slack excels in ease of use with a score of 9.1, making it intuitive for teams to communicate and collaborate effectively. Users appreciate features like the channel organization and integration with other tools, which streamline workflows.
- Users report that Zoho Wiki, while offering a free entry-level price, falls short in ease of use with a score of 7.6. Reviewers mention that the interface can be less intuitive, making it harder for new users to navigate and utilize its features effectively.
- G2 users highlight Slack's strong support quality, scoring 8.8, with many mentioning responsive customer service and helpful resources. In contrast, users on G2 note that Zoho Wiki's support, scoring 7.9, can be slower and less comprehensive, leading to frustration during critical times.
- Users say that Slack's robust feature set, including advanced search capabilities and integration with over 2,000 apps, significantly enhances productivity. Reviewers mention that these features are crucial for teams that rely on multiple tools for their daily operations.
- Reviewers mention that Slack's product direction, with a score of 8.7, indicates a commitment to continuous improvement and innovation, which is appreciated by users looking for a long-term collaboration tool. In contrast, Zoho Wiki's product direction score of 8.3 suggests a more conservative approach to updates and new features.
- Users report that Slack's high total number of reviews (33,417) reflects a strong user base and community support, which can be beneficial for new users seeking advice and best practices. Zoho Wiki, with only 36 reviews, may lack the same level of community engagement and shared knowledge.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Slack
Free Trial is available
Zoho Learn
No trial information availableRatings
Meets Requirements
9.2
30,677
8.3
35
Ease of Use
9.1
31,485
7.6
35
Ease of Setup
9.1
7,900
Not enough data
Ease of Admin
8.9
4,954
Not enough data
Quality of Support
8.8
21,266
7.9
33
Has the product been a good partner in doing business?
9.0
4,433
Not enough data
Product Direction (% positive)
8.7
29,991
8.3
35
Features by Category
Business Instant Messaging
9.1
13765
Not enough data
9.0
14269
Not enough data
8.6
13632
Not enough data
Business Instant Messaging
8.5
10114
Not enough data
8.1
9466
Not enough data
Business Instant Messaging
9.1
13544
Not enough data
9.2
13201
Not enough data
9.0
11643
Not enough data
Generative AI - Business Instant Messaging
7.5
1460
Not enough data
AI - Business Instant Messaging
7.5
1451
Not enough data
7.9
1450
Not enough data
7.4
1436
Not enough data
7.4
1437
Not enough data
Agentic AI - Business Instant Messaging
7.6
857
Not enough data
7.6
854
Not enough data
Setup
9.0
647
Not enough data
8.9
640
Not enough data
8.6
630
Not enough data
8.9
641
Not enough data
Management
8.9
635
Not enough data
8.6
624
Not enough data
8.8
629
Not enough data
Generative AI
7.7
548
Not enough data
Agentic AI - Workflow Management
7.6
266
Not enough data
7.9
262
Not enough data
8.0
268
Not enough data
7.9
266
Not enough data
7.9
265
Not enough data
7.8
265
Not enough data
8.0
265
Not enough data
Account Options
9.2
264
Not enough data
8.3
262
Not enough data
8.6
256
Not enough data
8.6
259
Not enough data
8.9
264
Not enough data
8.8
260
Not enough data
Q&A Tools
9.0
263
Not enough data
9.0
261
Not enough data
9.1
265
Not enough data
8.6
256
Not enough data
9.0
260
Not enough data
8.8
256
Not enough data
8.5
253
Not enough data
8.8
254
Not enough data
8.4
252
Not enough data
Knowledge Pages
8.4
320
Not enough data
8.3
324
Not enough data
8.1
313
Not enough data
8.0
310
Not enough data
7.9
307
Not enough data
8.3
308
Not enough data
Knowledge Dissemination
8.2
302
Not enough data
8.7
307
Not enough data
8.9
307
Not enough data
8.9
308
Not enough data
8.3
304
Not enough data
8.2
299
Not enough data
8.6
305
Not enough data
8.6
299
Not enough data
8.6
297
Not enough data
Agentic AI - Knowledge Base
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Not enough data
Login Options
9.0
727
Not enough data
8.5
711
Not enough data
Productivity
8.0
696
Not enough data
8.2
702
Not enough data
8.6
704
Not enough data
7.8
684
Not enough data
7.9
680
Not enough data
Customization
8.5
692
Not enough data
9.0
701
Not enough data
8.6
686
Not enough data
Agentic AI - Unified Workspaces
7.4
383
Not enough data
7.5
381
Not enough data
Compatibility
8.9
80
Not enough data
8.9
82
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
8.9
79
Not enough data
Compatibility - Enterprise Search Software
8.8
14
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.2
13
Not enough data
8.9
14
Not enough data
Automation
8.8
1128
Not enough data
8.8
1116
Not enough data
8.5
1093
Not enough data
Administration
8.8
1112
Not enough data
8.6
1085
Not enough data
9.4
1115
Not enough data
Project management
8.7
1097
Not enough data
8.5
1078
Not enough data
8.5
1088
Not enough data
8.5
1079
Not enough data
8.5
1075
Not enough data
8.3
1054
Not enough data
8.2
1069
Not enough data
Workload
8.4
1042
Not enough data
8.8
1062
Not enough data
8.6
1043
Not enough data
8.4
1035
Not enough data
Communication & Collaboration
9.2
1076
Not enough data
9.0
1073
Not enough data
9.3
1071
Not enough data
Cost Management
8.0
1027
Not enough data
8.1
1026
Not enough data
8.1
1022
Not enough data
Integration
8.6
1035
Not enough data
8.4
1027
Not enough data
8.4
1014
Not enough data
Generative AI
7.5
977
Not enough data
7.6
973
Not enough data
Agentic AI - Work Management
7.6
481
Not enough data
7.7
478
Not enough data
8.0
476
Not enough data
7.7
479
Not enough data
Communication
9.4
1043
Not enough data
9.3
1038
Not enough data
8.8
998
Not enough data
8.8
991
Not enough data
9.1
993
Not enough data
Content & Documents
9.1
1013
Not enough data
8.9
996
Not enough data
8.7
999
Not enough data
8.1
962
Not enough data
Controls
8.3
952
Not enough data
8.1
949
Not enough data
8.6
953
Not enough data
8.3
949
Not enough data
8.1
935
Not enough data
Project Management
8.4
945
Not enough data
8.3
935
Not enough data
8.5
939
Not enough data
8.6
937
Not enough data
Remote Collaboration
9.0
950
Not enough data
8.7
933
Not enough data
8.9
948
Not enough data
7.8
926
Not enough data
Generative AI
7.2
889
Not enough data
7.3
887
Not enough data
Agentic AI - Project Collaboration
7.4
410
Not enough data
7.6
411
Not enough data
Agentic AI - Audio Conferencing
7.3
260
Not enough data
7.5
261
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.1
9
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.0
8
Not enough data
Language & Accent Support - AI Note-taking Software
8.9
9
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
9
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
10
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
8
Not enough data
Speaker Identification - AI Note-taking Software
8.7
9
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Zoho Learn are categorized as Knowledge Base
Unique Categories
Zoho Learn has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Learn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.4%
Other
55.1%
Higher Education
30.6%
Education Management
22.2%
Information Technology and Services
13.9%
Management Consulting
5.6%
Internet
5.6%
Other
22.2%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Zoho Learn has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
