Introducing G2.ai, the future of software buying.Try now
Compare ScreenSteps and Simpplr 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
goHappy
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Knowby Pro
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Manifestly Checklists
Visit Website
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (57.1% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
No pricing available
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSimpplr
Star Rating
(359)4.6 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SimpplrScreenSteps vs Simpplr
When assessing the two solutions, reviewers found Simpplr easier to use. However, ScreenSteps is easier to set up and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Simpplr.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Simpplr over ScreenSteps.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Simpplr
No pricing availableFree Trial
ScreenSteps
Free Trial is available
Simpplr
No trial information availableRatings
Meets Requirements
9.2
38
9.0
274
Ease of Use
9.2
38
9.4
276
Ease of Setup
9.3
28
8.8
189
Ease of Admin
9.2
30
9.0
194
Quality of Support
9.6
33
9.3
259
Has the product been a good partner in doing business?
9.7
29
9.4
193
Product Direction (% positive)
8.1
36
9.7
263
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Guide Options
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
Not enough data
9.2
90
Not enough data
8.8
87
Not enough data
8.9
101
Not enough data
8.6
79
Not enough data
8.5
70
Employee Engagement
Not enough data
9.2
87
Not enough data
9.2
72
Not enough data
9.1
94
Not enough data
8.0
54
Not enough data
9.3
92
Not enough data
8.9
12
Not enough data
7.6
11
Not enough data
6.4
11
User Experience & Accessibility - Employee Communications
Not enough data
8.5
12
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.0
12
Content Distribution - Employee Communications
Not enough data
8.8
11
Not enough data
8.7
10
Not enough data
8.5
10
Additional Features - Employee Communications
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
8.3
10
Agentic AI - Employee Communications
Not enough data
7.9
7
Not enough data
8.3
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
7.2
6
Not enough data
9.7
6
Not enough data
9.0
7
Not enough data
9.2
6
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.8
7
Not enough data
8.3
6
Not enough data
9.2
6
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
9.0
13
Newsletter Management Features - Internal Newsletter Software
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.8
12
Administrative Features - Internal Newsletter Software
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
8.5
12
Agentic AI - Employee Intranet
Not enough data
6.7
9
Not enough data
7.6
9
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
58
Not enough data
8.9
67
Not enough data
8.5
50
Platform Content
Not enough data
8.2
46
Not enough data
8.1
43
Not enough data
8.2
43
Not enough data
7.3
40
Platform Additional Functionality
Not enough data
8.4
55
Not enough data
8.2
43
Not enough data
8.8
52
Not enough data
8.9
52
Platform
Not enough data
8.4
74
Not enough data
8.5
62
Not enough data
8.5
52
Not enough data
9.1
71
Not enough data
9.1
75
Not enough data
8.8
66
Not enough data
9.0
72
Not enough data
9.0
75
Categories
Categories
Shared Categories
ScreenSteps and Simpplr share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpplr
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Information Technology and Services
15.6%
Computer Software
14.7%
Financial Services
12.7%
Pharmaceuticals
3.7%
Oil & Energy
3.7%
Other
49.6%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
What is an intranet?
2 Comments
JN
A network internal to an enterprise that uses the same methodology and techniques as the Internet. It is not necessarily connected to the Internet and is...Read more
What is an intranet used for?
1 Comment
Official Response from Simpplr
An intranet helps employees:
- Stay informed about important company communications such as important news, strategy, and events
- Find and connect with...Read more
What is the difference between an intranet and the internet?
1 Comment
Official Response from Simpplr
The global internet offers anyone with access the ability to connect and share information. Modern employee intranets are based on the same premise, with one...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
