Compare Salesforce B2C Commerce and Shopify 
At a Glance
Market Segments
Mid-Market (40.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
$29/ per month
Salesforce B2C Commerce
Star Rating
(571)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopify
Star Rating
(5,013)4.4 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in ease of use, with many users highlighting how they can manage their entire business seamlessly on the platform. One user mentioned, "I really appreciate how Shopify makes it easy for us to run our business without getting stuck in the backend," showcasing its user-friendly interface.
- Users say that Salesforce B2C Commerce offers robust personalization features, particularly with its AI-powered recommendations. Reviewers noted that it "helps customize the product recommendations" and integrates well with other Salesforce tools, making it a strong choice for businesses focused on personalized shopping experiences.
- According to verified reviews, Shopify's affordability is a significant advantage, with users appreciating the flexible pricing plans that allow them to choose options that fit their budget. One user stated, "I like Shopify because it is cost-affordable and allows you to choose a plan that suits your needs without requiring a significant upfront investment."
- Reviewers mention that Salesforce B2C Commerce has a strong focus on disaster recovery and fault tolerance, which is crucial for businesses that prioritize reliability. Users highlighted this feature as a key benefit, stating, "The best part is that it has disaster recovery built in that helps me in fault tolerance."
- Users report that Shopify frequently updates its platform with new features, keeping it at the forefront of e-commerce innovation. One reviewer noted, "It seems like they're always at the forefront of ecommerce, regularly bringing out new features for people to test," indicating a commitment to continuous improvement.
- According to recent feedback, Salesforce B2C Commerce is particularly strong in multichannel strategies, allowing businesses to streamline customer journeys across various platforms. Users appreciated how it "supports multichannel strategies," which can enhance customer engagement and satisfaction.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Salesforce B2C Commerce
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.6
342
8.8
4,211
Ease of Use
8.2
442
8.9
4,237
Ease of Setup
7.9
269
8.8
2,524
Ease of Admin
8.1
133
8.9
2,314
Quality of Support
8.3
323
8.4
3,950
Has the product been a good partner in doing business?
8.6
131
8.8
2,271
Product Direction (% positive)
8.6
327
8.8
4,098
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.1
98
8.2
454
8.4
102
8.4
470
8.4
99
8.3
489
8.4
103
8.3
582
8.4
101
8.5
532
Generative AI
8.0
83
8.0
232
7.9
87
7.9
227
Agentic AI - E-Commerce Platforms
8.6
19
7.8
79
8.2
19
8.0
79
8.4
19
7.9
77
8.4
19
7.8
77
8.4
19
7.8
77
8.4
19
7.9
78
Merchandising/Marketing
8.2
217
8.6
3469
8.2
163
8.6
3487
8.2
232
8.3
3407
8.0
223
8.3
3372
7.7
210
8.4
3190
8.0
209
8.4
3127
8.1
206
8.2
3106
Product Catalog
8.3
217
8.6
3395
8.2
217
8.5
3325
8.2
225
8.5
3369
8.2
197
8.4
2736
Order Process
8.3
218
8.8
3470
8.1
214
8.6
3380
8.3
211
8.6
3325
8.3
216
8.9
3438
8.2
218
8.8
3424
7.9
204
8.5
3124
8.2
206
8.6
3206
8.1
189
8.5
2802
Multi-Channel Support
8.3
202
8.5
2996
8.2
205
8.8
3222
8.3
189
8.7
3022
8.2
209
8.5
3135
8.0
194
8.3
2446
8.1
135
8.4
2505
8.2
183
8.2
2324
Platform
8.2
199
8.3
2524
8.2
216
8.4
3224
8.3
204
8.6
3087
8.4
217
8.7
3176
8.2
221
8.5
3220
8.6
210
8.9
3187
8.6
198
8.4
2490
8.5
202
8.8
3100
8.3
188
8.4
2577
8.5
184
8.5
2555
8.4
195
8.7
2905
8.5
218
8.9
3214
Payment processing - Merchant of Record
Not enough data
8.6
29
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
7.9
28
Tax management - Merchant of Record
Not enough data
8.4
26
Not enough data
8.4
26
Not enough data
8.2
26
Security and Compliance - Merchant of Record
Not enough data
8.3
26
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.5
26
Administration - Merchant of Record
Not enough data
8.3
29
Not enough data
8.4
27
Not enough data
8.4
27
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce B2C Commerce and Shopify are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Retail
26.1%
Apparel & Fashion
8.9%
Marketing and Advertising
7.4%
Consumer Goods
5.4%
Information Technology and Services
3.6%
Other
48.6%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is Shopify used for?
6 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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