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Compare Salesforce Commerce for B2C and Shopify 
At a Glance
Market Segments
Mid-Market (40.2% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
Contact Us Per Year
$29/ per month
Salesforce Commerce for B2C
Star Rating
(570)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopify
Star Rating
(4,958)4.4 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in user-friendliness, with many users praising its simple dashboard that makes managing products and orders straightforward. This ease of use is complemented by features like automatic product description generation and image editing, which save time and reduce costs.
- Users say that Salesforce Commerce for B2C offers robust personalization capabilities, particularly with its AI-powered features that help tailor product recommendations. This is especially beneficial for businesses looking to deliver customized shopping experiences at scale.
- According to verified reviews, Shopify's setup process is notably smooth, with many users appreciating how most configurations, such as payments and shipping, can be handled without extensive coding. This accessibility makes it a popular choice for small businesses.
- Reviewers mention that Salesforce Commerce for B2C integrates well with other Salesforce tools, enhancing its functionality for users already within the Salesforce ecosystem. This integration supports multichannel strategies, streamlining customer journeys effectively.
- Users highlight that while both platforms offer good support, Shopify edges out slightly with a higher quality of support rating. Many users appreciate the responsive customer service, which is crucial for resolving issues quickly in a fast-paced e-commerce environment.
- G2 reviewers note that Shopify's extensive app ecosystem allows for easy customization and additional functionality, making it a versatile option for businesses looking to expand their online presence without heavy technical investment.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Salesforce Commerce for B2C
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.6
342
8.8
4,165
Ease of Use
8.2
442
8.9
4,191
Ease of Setup
7.9
269
8.8
2,479
Ease of Admin
8.1
133
8.9
2,300
Quality of Support
8.3
323
8.4
3,905
Has the product been a good partner in doing business?
8.6
131
8.8
2,257
Product Direction (% positive)
8.6
327
8.8
4,055
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.1
98
8.2
453
8.4
102
8.4
469
8.4
99
8.3
488
8.4
103
8.3
581
8.4
101
8.5
531
Generative AI
8.0
83
7.9
230
7.9
87
7.9
227
Agentic AI - E-Commerce Platforms
8.6
19
7.9
79
8.2
19
8.1
79
8.4
19
8.0
77
8.4
19
7.8
77
8.4
19
7.8
77
8.4
19
8.0
78
Merchandising/Marketing
8.2
217
8.6
3450
8.2
163
8.6
3482
8.2
232
8.3
3407
8.0
223
8.3
3366
7.7
210
8.4
3187
8.0
209
8.3
3122
8.1
206
8.2
3101
Product Catalog
8.3
217
8.6
3383
8.2
217
8.5
3322
8.2
225
8.5
3367
8.2
197
8.4
2730
Order Process
8.3
218
8.8
3459
8.1
214
8.6
3372
8.3
211
8.6
3322
8.3
216
8.9
3420
8.2
218
8.8
3413
7.9
204
8.5
3120
8.2
206
8.6
3199
8.1
189
8.5
2801
Multi-Channel Support
8.3
202
8.5
2991
8.2
205
8.8
3216
8.3
189
8.7
3017
8.2
209
8.5
3122
8.0
194
8.3
2444
8.1
135
8.4
2504
8.2
183
8.2
2318
Platform
8.2
199
8.3
2521
8.2
216
8.4
3200
8.3
204
8.6
3059
8.4
217
8.7
3170
8.2
221
8.5
3212
8.6
210
8.9
3179
8.6
198
8.4
2488
8.5
202
8.8
3096
8.3
188
8.4
2577
8.5
184
8.5
2545
8.4
195
8.7
2903
8.5
218
8.9
3203
Payment processing - Merchant of Record
Not enough data
8.6
29
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
7.9
28
Tax management - Merchant of Record
Not enough data
8.4
26
Not enough data
8.4
26
Not enough data
8.2
26
Security and Compliance - Merchant of Record
Not enough data
8.3
26
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.5
26
Administration - Merchant of Record
Not enough data
8.3
29
Not enough data
8.4
27
Not enough data
8.4
27
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and Shopify are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.6%
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.4%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Alternatives
Discussions
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Shopify used for?
6 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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