Compare Salesforce B2C Commerce and Shopify 
At a Glance
Market Segments
Mid-Market (40.6% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
$29/ per month
Salesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopify
Star Rating
(5,083)4.4 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in ease of use, with many users highlighting how they can manage their entire business seamlessly on the platform. One user mentioned, "I really appreciate how Shopify makes it easy for us to run our business without getting stuck in the backend," showcasing its user-friendly interface.
- Users say that Salesforce B2C Commerce offers robust personalization features, particularly with its AI-powered recommendations. Reviewers noted that it "helps customize the product recommendations" and integrates well with other Salesforce tools, making it a strong choice for businesses focused on personalized shopping experiences.
- According to verified reviews, Shopify's affordability is a significant advantage, with users appreciating the flexible pricing plans that allow them to choose options that fit their budget. One user stated, "I like Shopify because it is cost-affordable and allows you to choose a plan that suits your needs without requiring a significant upfront investment."
- Reviewers mention that Salesforce B2C Commerce has a strong focus on disaster recovery and fault tolerance, which is crucial for businesses that prioritize reliability. Users highlighted this feature as a key benefit, stating, "The best part is that it has disaster recovery built in that helps me in fault tolerance."
- Users report that Shopify frequently updates its platform with new features, keeping it at the forefront of e-commerce innovation. One reviewer noted, "It seems like they're always at the forefront of ecommerce, regularly bringing out new features for people to test," indicating a commitment to continuous improvement.
- According to recent feedback, Salesforce B2C Commerce is particularly strong in multichannel strategies, allowing businesses to streamline customer journeys across various platforms. Users appreciated how it "supports multichannel strategies," which can enhance customer engagement and satisfaction.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Salesforce B2C Commerce
No trial information availableShopify
No trial information availableRatings
Meets Requirements
8.7
347
8.8
4,269
Ease of Use
8.2
447
8.9
4,295
Ease of Setup
7.9
274
8.8
2,582
Ease of Admin
8.1
131
8.9
2,317
Quality of Support
8.3
327
8.4
4,008
Has the product been a good partner in doing business?
8.6
129
8.8
2,275
Product Direction (% positive)
8.7
330
8.8
4,144
Features by Category
Design
8.3
28
Not enough data
8.5
29
Not enough data
8.6
28
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.2
97
8.2
455
8.5
101
8.4
471
8.4
99
8.3
490
8.4
102
8.3
583
8.4
101
8.5
533
Generative AI
8.1
82
8.0
233
7.9
86
7.9
227
Agentic AI - E-Commerce Platforms
8.8
18
7.8
80
8.4
18
8.0
80
8.6
18
7.9
77
8.6
18
7.8
77
8.6
18
7.8
77
8.6
18
7.9
78
Merchandising/Marketing
8.3
216
8.6
3486
8.3
162
8.6
3490
8.2
232
8.3
3411
8.0
222
8.3
3376
7.7
208
8.4
3196
8.1
207
8.4
3132
8.1
205
8.2
3112
Product Catalog
8.4
218
8.6
3403
8.2
215
8.5
3326
8.3
224
8.5
3373
8.2
195
8.4
2738
Order Process
8.3
218
8.8
3479
8.2
212
8.6
3388
8.3
209
8.6
3329
8.3
215
8.9
3454
8.3
217
8.8
3432
7.9
203
8.5
3125
8.3
204
8.6
3218
8.2
187
8.5
2804
Multi-Channel Support
8.3
200
8.5
3003
8.2
203
8.8
3225
8.4
187
8.7
3026
8.3
207
8.5
3150
8.0
193
8.3
2446
8.1
134
8.4
2505
8.2
182
8.2
2326
Platform
8.2
199
8.3
2530
8.2
216
8.4
3252
8.3
206
8.6
3120
8.4
216
8.7
3177
8.2
221
8.5
3233
8.6
210
8.9
3193
8.6
197
8.4
2492
8.5
202
8.8
3102
8.3
187
8.4
2578
8.5
183
8.5
2556
8.4
194
8.7
2906
8.5
223
8.8
3231
Payment processing - Merchant of Record
Not enough data
8.6
29
Not enough data
8.5
28
Not enough data
8.5
28
Not enough data
8.1
28
Not enough data
8.3
27
Not enough data
7.9
28
Tax management - Merchant of Record
Not enough data
8.4
26
Not enough data
8.4
26
Not enough data
8.2
26
Security and Compliance - Merchant of Record
Not enough data
8.3
26
Not enough data
8.5
26
Not enough data
8.7
26
Not enough data
8.5
26
Administration - Merchant of Record
Not enough data
8.3
29
Not enough data
8.4
27
Not enough data
8.4
27
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce B2C Commerce and Shopify are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.4%
Information Technology and Services
11.1%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.4%
Retail
26.1%
Apparel & Fashion
8.8%
Marketing and Advertising
7.4%
Consumer Goods
5.4%
Information Technology and Services
3.6%
Other
48.6%
Alternatives
Discussions
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is Shopify used for?
6 Comments
NR
CMS to manage store content, build custom landing pages, and run marketing campaigns.Read more
How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?
4 Comments
NR
Shopify is the backbone of any business selling products online. It has also been expanding native features, requiring less and less widgets/apps, as well as...Read more
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