G2 reviewers report that Xactly excels in providing a user-friendly interface, with many users appreciating its ability to present documents and graphs clearly. One user noted, "I like using Xactly Incent because it shows me documents with ease and is easy to use."
Users say that Sales Cookie stands out for its exceptional customer support, with feedback highlighting the responsiveness of the team. One reviewer mentioned, "Andres and the customer support team have always been quick to respond whenever we have a question or need assistance."
Reviewers mention that Xactly's recent UI updates have significantly improved the user experience, making it more intuitive and visually appealing. Users have expressed excitement about the new estimator option, stating, "Now the new UI has been updated and it is super cool."
According to verified reviews, Sales Cookie is praised for its ease of use and cost efficiency, making it a popular choice among small businesses. One user highlighted, "I like how responsive and cost efficient they are," indicating a strong alignment with the needs of smaller organizations.
G2 reviewers report that while Xactly has a robust feature set, some users find it challenging to customize to their specific workflows, which can lead to configuration difficulties. This contrasts with Sales Cookie, where users appreciate the seamless management of commissions, stating, "The software's capabilities have made managing commissions much smoother."
Users say that Xactly's implementation process is generally quick, with many noting the intuitive onboarding wizard. However, Sales Cookie users have highlighted its superior ease of setup, with one reviewer stating, "Great customer service and its ease of use," suggesting a smoother initial experience.
Pricing
Entry-Level Pricing
Sales Cookie
No pricing available
Xactly
No pricing available
Free Trial
Sales Cookie
Free Trial is available
Xactly
No trial information available
Ratings
Meets Requirements
9.7
48
8.4
590
Ease of Use
9.7
49
8.1
919
Ease of Setup
9.6
25
7.9
621
Ease of Admin
9.7
26
7.8
360
Quality of Support
9.8
46
8.3
521
Has the product been a good partner in doing business?
Which Types of Sales Commission Plans Do You Support?
1 Comment
Official Response from Sales Cookie
We support the most complex incentive plans - those with tiers, formulas, dynamic quotas, recoverable draws, etc. Our team is happy to help you configure...Read more
Which Systems Do You Integrate With?
1 Comment
Official Response from Sales Cookie
We include native integration with systems such as QuickBooks Online, HubSpot, SalesForce, Dynamics CRM, PayPal, etc. We also support integration with other...Read more
Is There Any Setup Fee?
1 Comment
Official Response from Sales Cookie
There is no setup fee to get started. In terms of configuration fee, for customers with 10+ users, we will configure your first plan for free. Additional...Read more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 Comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
What is Xactly Incent used for?
1 Comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?
1 Comment
GH
TopOpps was acquired by Xactly at that time and became Xactly ForecastingRead more
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