Compare Lime Connect (formerly Userlike) and Rulai 
At a Glance
Market Segments
Small-Business (79.6% of reviews)
Small-Business (56.1% of reviews)
Entry-Level Pricing
€0.00
No pricing available
Lime Connect (formerly Userlike)
Star Rating
(453)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00
Browse all 4 pricing plansRulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RulaiLime Connect (formerly Userlike) vs Rulai
When assessing the two solutions, reviewers found Rulai easier to use, set up, and administer. Reviewers also preferred doing business with Rulai overall.
- Reviewers felt that Rulai meets the needs of their business better than Lime Connect (formerly Userlike).
- When comparing quality of ongoing product support, reviewers felt that Rulai is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lime Connect (formerly Userlike) over Rulai.
Pricing
Entry-Level Pricing
Lime Connect (formerly Userlike)
Free
€0.00
Simple chat setup for your website.
- 1 Widget
- 1 Seat
- All the core features:
Rulai
No pricing availableFree Trial
Lime Connect (formerly Userlike)
Free Trial is available
Rulai
Free Trial is available
Ratings
Meets Requirements
8.5
347
9.1
42
Ease of Use
8.7
348
9.3
43
Ease of Setup
8.8
261
9.2
17
Ease of Admin
8.5
266
9.2
18
Quality of Support
8.6
285
9.1
34
Has the product been a good partner in doing business?
8.6
235
9.6
15
Product Direction (% positive)
8.9
328
8.6
42
Features by Category
Messenger
Feature Not Available
Not enough data
7.2
9
Not enough data
8.5
17
|
Verified
Not enough data
8.2
15
Not enough data
Channels
8.1
6
Not enough data
8.3
17
|
Verified
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
Customers
Feature Not Available
Not enough data
7.4
13
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
8.1
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
17
8.9
21
8.1
16
9.0
22
8.3
16
9.2
20
8.2
16
9.2
22
Feature Not Available
8.4
18
Platform
8.8
18
9.2
18
8.3
17
8.9
18
8.2
16
8.6
20
8.2
16
9.0
18
Feature Not Available
9.0
16
8.0
16
9.0
17
7.9
18
8.9
20
Generative AI
Not enough data
7.8
10
Not enough data
8.0
10
Conversational Platform
Feature Not Available
Not enough data
7.8
25
Not enough data
Feature Not Available
Not enough data
8.0
17
Not enough data
Support Automation
7.9
28
Not enough data
Feature Not Available
Not enough data
8.0
26
Not enough data
7.8
15
Not enough data
Generative AI
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.6
120
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
8.2
57
Not enough data
Feature Not Available
Not enough data
8.5
35
|
Verified
Not enough data
Internal Use
8.2
112
|
Verified
Not enough data
8.3
94
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
89
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.2
92
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
13
Not enough data
Channels
Feature Not Available
Not enough data
7.3(won by default)
14
Not enough data
8.6(won by default)
27
Not enough data
8.6(won by default)
7
Not enough data
8.3(won by default)
20
Not enough data
Insight
7.9(won by default)
14
Not enough data
7.7(won by default)
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lime Connect (formerly Userlike) and Rulai are categorized as Chatbots
Unique Categories
Lime Connect (formerly Userlike) is categorized as Conversational Support, Conversational Marketing, Social Customer Service, Live Chat, and WhatsApp Marketing
Rulai is categorized as AI Customer Support Agents and Bot Platforms
Reviews
Reviewers' Company Size
Lime Connect (formerly Userlike)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.7%
Information Technology and Services
7.5%
Marketing and Advertising
7.5%
Internet
6.6%
Leisure, Travel & Tourism
3.4%
Other
67.3%
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Discussions
Can the response time be improved between the request and the receipt of the notification?
1 Comment
PV
Hello Samuel,
The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and...Read more
Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..
1 Comment
PV
Hi Sezare,
Thanks for reaching out!
To move the chat button, you can use the position and offset function in the widget editor. You can enter the...Read more
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 Comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 Comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 Comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
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