# Lime Connect (formerly Userlike), Rulai vs Olark Comparison

| | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 453 | 82 | 224 | 
| **Largest Market Segment** | Small-Business (79.6% of reviews) | Small-Business (56.1% of reviews) | Small-Business (49.5% of reviews) | 
| **Entry Level Price** | €0.00 | No pricing available | $17  per month | 

---
## Top Pros & Cons

### Lime Connect (formerly Userlike)

Pros:
- Call Management (1 reviews)
- Case Management (1 reviews)

Cons:
- Expensive (1 reviews)
- UX Improvement (1 reviews)

### Rulai

Pros:
- Ease of Use (5 reviews)
- Easy Setup (3 reviews)

Cons:
- AI Limitations (1 reviews)
- Connectivity Issues (1 reviews)

### Olark

Pros:
- Interface Ease (1 reviews)
- User Interface (1 reviews)

Cons:
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (347 reviews) | 9.1 (42 reviews) | 8.9 (209 reviews) | 
  | **Ease of Use** | 8.7 (348 reviews) | 9.3 (43 reviews) | 9.3 (211 reviews) | 
  | **Ease of Setup** | 8.8 (261 reviews) | 9.2 (17 reviews) | 9.0 (113 reviews) | 
  | **Ease of Admin** | 8.5 (266 reviews) | 9.2 (18 reviews) | 9.0 (115 reviews) | 
  | **Quality of Support** | 8.6 (285 reviews) | 9.1 (34 reviews) | 8.8 (174 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (235 reviews) | 9.6 (15 reviews) | 9.1 (108 reviews) | 
  | **Product Direction (% positive)** | 8.9 (328 reviews) | 8.6 (42 reviews) | 8.2 (210 reviews) | 

---
## Pricing

### Lime Connect (formerly Userlike)

#### Entry-Level Pricing

Plan: Free

Price: €0.00

Description: Simple chat setup for your website.

Key Features:
- 1 Widget
- 1 Seat
- All the core features: 

[Browse all 4 editions](https://www.g2.com/products/lime-connect-formerly-userlike/pricing)

#### Free Trial

Yes

### Rulai

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Olark

#### Entry-Level Pricing

Plan: Olark Live Chat

Price: $17  per month

Key Features:
- Per Operator
- Customize Your Design
- Chat Ratings

[Learn more about Olark](https://www.g2.com/products/olark/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | 7.8/10 | 21 |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Messenger

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Sequencing** | Feature Not Available | Not enough data | Not enough data | 
| **AI** | 7.2 (9 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 8.5 (17 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customization Interface** | 8.2 (15 reviews) | Not enough data | Not enough data | 

#### Channels

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Social Media** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Website** | 8.3 (17 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Text Message (SMS)** | 7.5 (6 reviews) | Not enough data | Not enough data | 
| **Voice Assistants** | Feature Not Available | Not enough data | Not enough data | 
| **Other** | 6.7 (7 reviews) | Not enough data | Not enough data | 

#### Customers

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Targeting** | Feature Not Available | Not enough data | Not enough data | 
| **Profiles** | 7.4 (13 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Analytics** | 7.6 (12 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Gathering** | 8.1 (13 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sales Conversion** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | 8.2/10 | 23 |
| **Rulai** | 8.8/10 | 29 |
| **Olark** | N/A | N/A |

#### Responses

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Customization** | 8.2 (17 reviews) | 8.9 (21 reviews) | Not enough data | 
| **Control** | 8.1 (16 reviews) | 9.0 (22 reviews) | Not enough data | 
| **Route To Human** | 8.3 (16 reviews) | 9.2 (20 reviews) | Not enough data | 
| **Menu bars** | 8.2 (16 reviews) | 9.2 (22 reviews) | Not enough data | 
| **Drip sequences** | Feature Not Available | 8.4 (18 reviews) | Not enough data | 

#### Platform

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Live chat** | 8.8 (18 reviews) | 9.2 (18 reviews) | Not enough data | 
| **Integrations** | 8.3 (17 reviews) | 8.9 (18 reviews) | Not enough data | 
| **Branding** | 8.2 (16 reviews) | 8.6 (20 reviews) | Not enough data | 
| **Analytics** | 8.2 (16 reviews) | 9.0 (18 reviews) | Not enough data | 
| **A/B testing** | Feature Not Available | 9.0 (16 reviews) | Not enough data | 
| **Role-based access** | 8.0 (16 reviews) | 9.0 (17 reviews) | Not enough data | 
| **Collection of information** | 7.9 (18 reviews) | 8.9 (20 reviews) | Not enough data | 

#### Generative AI

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (10 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.0 (10 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | 7.8/10 | 50 |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Conversational Platform

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Personalization** | Feature Not Available | Not enough data | Not enough data | 
| **Omnichannel** | 7.8 (25 reviews) | Not enough data | Not enough data | 
| **Contextual Engagement** | Feature Not Available | Not enough data | Not enough data | 
| **Proactive Engagement** | 8.0 (17 reviews) | Not enough data | Not enough data | 

#### Support Automation

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Intelligent Routing** | 7.9 (28 reviews) | Not enough data | Not enough data | 
| **Seamless Escalation** | Feature Not Available | Not enough data | Not enough data | 
| **Transcripts** | 8.0 (26 reviews) | Not enough data | Not enough data | 
| **Self-Serve Support** | 7.8 (15 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **AI Text Generation** | 7.7 (5 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.3 (5 reviews) | Not enough data | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | N/A | N/A |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Generative AI

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | 8.3/10 | 148 |
| **Rulai** | N/A | N/A |
| **Olark** | 8.6/10 | 118 |

#### Generative AI

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Pop-up Chat** | 8.6 (120 reviews) ✓ Verified | Not enough data | 9.3 (111 reviews) ✓ Verified | 
| **Notifications** | 8.2 (124 reviews) ✓ Verified | Not enough data | 8.8 (108 reviews) ✓ Verified | 
| **Targeted Emails** | 8.2 (57 reviews) | Not enough data | 8.2 (54 reviews) | 
| **In-App Messaging** | Feature Not Available | Not enough data | 9.7 (5 reviews) | 
| **Co-Browsing** | 8.5 (35 reviews) ✓ Verified | Not enough data | Not enough data | 

####  Internal Use

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Customization ** | 8.2 (112 reviews) ✓ Verified | Not enough data | 7.7 (97 reviews) ✓ Verified | 
| **Conversation Archiving** | 8.3 (94 reviews) ✓ Verified | Not enough data | 8.8 (103 reviews) ✓ Verified | 
| **Lead Development** | 8.1 (84 reviews) ✓ Verified | Not enough data | 8.3 (74 reviews) ✓ Verified | 
| **Knowledge Base** | 8.3 (89 reviews) ✓ Verified | Not enough data | 8.0 (5 reviews) | 
| **Team Inbox ** | 8.2 (88 reviews) ✓ Verified | Not enough data | 8.1 (6 reviews) | 
| **Customer Profiles** | 8.2 (92 reviews) ✓ Verified | Not enough data | 8.7 (32 reviews) ✓ Verified | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | 8.1/10 | 34 |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Generative AI

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Mentions** | Feature Not Available | Not enough data | Not enough data | 
| **Tickets** | Feature Not Available | Not enough data | Not enough data | 
| **Macros** | 8.1 (13 reviews) | Not enough data | Not enough data | 

#### Channels

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Email** | Feature Not Available | Not enough data | Not enough data | 
| **Social** | 7.3 (14 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 8.6 (27 reviews) | Not enough data | Not enough data | 
| **Phone** | 8.6 (7 reviews) | Not enough data | Not enough data | 
| **Text** | 8.3 (20 reviews) | Not enough data | Not enough data | 

#### Insight

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Surveys** | 7.9 (14 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.7 (16 reviews) | Not enough data | Not enough data | 
| **Visitor Activity** | Feature Not Available | Not enough data | Not enough data | 
| **Help Desk** | Feature Not Available | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | N/A | N/A |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | N/A | N/A |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 

#### Autonomy

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Lime Connect (formerly Userlike)** | N/A | N/A |
| **Rulai** | N/A | N/A |
| **Olark** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Lime Connect (formerly Userlike) (6):** [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)

**Unique to Rulai (3):** [Chatbots Software](https://www.g2.com/categories/chatbots), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Bot Platforms](https://www.g2.com/categories/bot-platforms)

**Unique to Olark (1):** [Live Chat Software](https://www.g2.com/categories/live-chat)


---
## Reviewer Demographics

### By Company Size

| Segment | Lime Connect (formerly Userlike) | Rulai | Olark | 
|---|---|---|---|
| **Small-Business** | 79.6% | 56.1% | 49.5% | 
| **Mid-Market** | 15.6% | 21.2% | 45.0% | 
| **Enterprise** | 4.8% | 22.7% | 5.5% | 

### By Industry

#### Lime Connect (formerly Userlike)

- **Computer Software:** 7.7%
- **Information Technology and Services:** 7.5%
- **Marketing and Advertising:** 7.5%
- **Internet:** 6.6%
- **Leisure, Travel & Tourism:** 3.4%
- **Retail:** 2.9%
- **Wholesale:** 2.0%
- **Telecommunications:** 2.0%
- **Automotive:** 2.0%
- **Education Management:** 2.0%
- **Other:** 56.2%

#### Rulai

- **Information Technology and Services:** 15.2%
- **Computer Software:** 13.6%
- **Telecommunications:** 7.6%
- **Real Estate:** 6.1%
- **Banking:** 6.1%
- **Automotive:** 4.5%
- **E-Learning:** 4.5%
- **Information Services:** 4.5%
- **Accounting:** 3.0%
- **Commercial Real Estate:** 3.0%
- **Other:** 31.8%

#### Olark

- **Computer Software:** 19.5%
- **Internet:** 11.4%
- **Retail:** 6.4%
- **Education Management:** 4.5%
- **Marketing and Advertising:** 4.1%
- **Information Technology and Services:** 4.1%
- **Higher Education:** 2.7%
- **Hospitality:** 2.3%
- **Insurance:** 2.3%
- **Consumer Services:** 1.8%
- **Other:** 40.9%

---
## Alternatives

### Alternatives to Lime Connect (formerly Userlike)

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)

### Alternatives to Rulai

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1477 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (482 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4044 reviews)

### Alternatives to Olark

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Pure Chat](https://www.g2.com/products/pure-chat/reviews) — 4.4/5 stars (207 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [tawk.to](https://www.g2.com/products/tawk-to/reviews) — 4.5/5 stars (202 reviews)
- [Velaro](https://www.g2.com/products/velaro/reviews) — 4.1/5 stars (17 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews)

---
## Top Discussions

### Lime Connect (formerly Userlike)

- Title: [extension trial](https://www.g2.com/discussions/extension-trial) — 2 comments, 1 upvote
  > **Top comment:** "Hi Sophie, 
Yes, no problem! Just reach out to our support team through our chat :) "
- Title: [Can I have a step by step reveiw of my chat bot advance?  I guess I'm almost complete](https://www.g2.com/discussions/can-i-have-a-step-by-step-reveiw-of-my-chat-bot-advance-i-guess-i-m-almost-complete) — 1 comment
  > **Top comment:** "Hi, 

If you have any questions, please feel free to reach out to our support team in the chat and we'd be happy to help you with anything you may need."
- Title: [Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..](https://www.g2.com/discussions/31140-hoow-can-i-use-the-link-in-my-buttons-i-need-to-shift-it-elsewhere-on-my-website) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sezare,

Thanks for reaching out! 

To move the chat button, you can use the position and offset function in the widget editor. You can enter the..."
- Title: [Can the response time be improved between the request and the receipt of the notification?](https://www.g2.com/discussions/28245-le-temps-de-reponse-peut-il-etre-ameliore-entre-la-demande-et-la-reception-de-la-notification) — 1 comment
  > **Top comment:** "Hello Samuel,

The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and..."

### Rulai

- Title: [I just wanted to know about AI capability, mainly NLU algorithms and how it can be improved](https://www.g2.com/discussions/36562-i-just-wanted-to-know-about-ai-capability-mainly-nlu-algorithms-and-how-it-can-be-improved) — 1 comment
  > **Top comment:** "- Rulai's NLU and Dialog Manager is proprietary, but, through our Rulai Institute courses, you can learn a quite a deal about how both technologies make the..."
- Title: [I just wanted to know about AI capability, mainly NLU and NLG and NLP algorithms and other future up-gradation](https://www.g2.com/discussions/36513-i-just-wanted-to-know-about-ai-capability-mainly-nlu-and-nlg-and-nlp-algorithms-and-other-future-up-gradation) — 1 comment, 1 upvote
  > **Top comment:** "Hi Aadil, for our NLU capabilities, we are able to achieve high recall/precision numbers for intent recognition with training data. In our platform, you can..."
- Title: [What is the best way to delivery early?](https://www.g2.com/discussions/27409-what-is-the-best-way-to-delivery-early) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent..."
- Title: [What is the best way of integrating Rulai with any existing apps?](https://www.g2.com/discussions/27406-what-is-the-best-way-of-integrating-rulai-with-any-existing-apps) — 1 comment
  > **Top comment:** "If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you..."
- Title: [How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use](https://www.g2.com/discussions/27331-how-best-we-can-use-voice-integrated-feature-of-rulai-what-is-source-code-can-we-customize-the-source-code-for-specific-use) — 1 comment
  > **Top comment:** "Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization..."

### Olark

- Title: [What is Olark chat?](https://www.g2.com/discussions/what-is-olark-chat) — 1 comment
  > **Top comment:** "Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lime-connect-formerly-userlike-vs-rulai-vs-olark)