# Can the response time be improved between the request and the receipt of the notification?

Everything is said in the question

##### Post Metadata
- Posted at: about 6 years ago
- Author title: Solutions It Télécom



## Comments
### Comment 1

Hello Samuel,

The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and the browser. We recommend ensuring that all operators are authorized to receive all notifications. You can check this by clicking on the small padlock next to the URL in the browser. Operators can also activate the inactivity alert. Operators will therefore receive an alarm if a client's message waits too long. All notification settings can also be viewed here: https://userlike-en.helpscoutdocs.com/article/20-making-sure-no-chat-is-ever-lost

##### Comment Metadata
- Posted at: about 6 years ago
- Author title: Marketing Director at Userlike




## Related Product
[Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews)

## Related Category
[Live Chat](https://www.g2.com/categories/live-chat)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4