1. [Home](https://www.g2.com/) 2. ... 3. [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) 4. [Rulai Discussions](https://www.g2.com/products/rulai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3caa49bc141539ab5d7c3a678899c1f1/rulai.png "Product Avatar Image") ](/products/rulai/reviews) [ Rulai ](/products/rulai/reviews) (82)4.6/5 Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -\> SMART - Rulai is the only company with a Level 3 Dialog Manager, capable of constructing a conversation in real-time based on context. This includes the ability to handle multiple intents and context switching, without coding. -\> ACTION ORIENTED - Powerful bots need to do more than just FAQ. They need to automate entire workflows. Rulai's Javascript engine, prebuilt integrations, and connections with 3rd party RPA providers allows for fast integration with enterprise systems. -\> FAST LEARNER - Bot builders can rely on Rulai's accelerators to ingest data, knowledge, and workflows and turn them into bots with a click of a button. Rulai bots can also learn from past transcripts, and of course, learn from experience by guiding bot builders to problem areas. Rulai's no-code design studio enables bot builders to quickly build and iterate on bot versions. -\> EXTENSIBLE - Rulai's platform can support customer, employee, and agent facing use cases and can be deployed across voice, text, or messaging channels to provide a true omnichannel customer journey-based solution. Rulai's platform has been designed with the enterprise in mind. It is SOC2 Type 2 and PCI compliant and can run on any cloud, including Amazon, Google, Microsoft as well as in on-premise environments. Rulai was selected by Forbes as one of the most promising AI companies in the US. Show More * * * ### 72.0 Nps Score Already have Rulai? ### All Rulai Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Rulai used for? ](/discussions/what-is-rulai-used-for) What is Rulai used for? [ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.&title=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) 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[Aadil H.](https://www.g2.com/users/d527bb19-ec58-49d9-92a3-6e2e0d6280fd "Aadil H.") • over 5 years ago Senior Software Engineer at FrontM More Options - [ # I just wanted to know about AI capability, mainly NLU and NLG and NLP algorithms and other future up-gradation ](/discussions/36513-i-just-wanted-to-know-about-ai-capability-mainly-nlu-and-nlg-and-nlp-algorithms-and-other-future-up-gradation) As I observed that NLP capability was not great comapred to Google Dialogflow and IBM Watson and LUIS, so thought to raise this concern [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.&title=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) 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[Praveen A.](https://www.g2.com/users/16f30481-173a-4a08-9c89-9f908ed1f6c4 "Praveen A.") • about 6 years ago Program Manager - Product Owner - Products@scale CX AI-ML Transformations| UX, Design | AWS2x Azure4x CXP SPM AIoT PGD -Digital Business More Options - [ # What is the best way to delivery early? ](/discussions/27409-what-is-the-best-way-to-delivery-early) Get started with the high-frequency intents and get started by identifying the cluster of topics from earlier experiences/corpus. [ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.&title=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) 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[Aadil H.](https://www.g2.com/users/d527bb19-ec58-49d9-92a3-6e2e0d6280fd "Aadil H.") • over 5 years ago Senior Software Engineer at FrontM More Options - [ # I just wanted to know about AI capability, mainly NLU algorithms and how it can be improved ](/discussions/36562-i-just-wanted-to-know-about-ai-capability-mainly-nlu-algorithms-and-how-it-can-be-improved) '--\> Want to know about AI capability, mainly NLU and NLG and NLP algorithms implementations and other future up-gradation on Rulai, --\> what are the upcoming new enhancement in the Rulai console? --\> regarding image processing, can we have a capability to process an image, and then... [Read more](/discussions/36562-i-just-wanted-to-know-about-ai-capability-mainly-nlu-algorithms-and-how-it-can-be-improved) [ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.&title=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Rulai+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Geetika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Geetika S.") GS Loading... [Geetika S.](https://www.g2.com/users/01f5fe2d-ee1e-4d31-b0b1-0127e820a9a6 "Geetika S.") • about 6 years ago Full Stack Developer | Technical Lead | Application Architect More Options - [ # What is the best way of integrating Rulai with any existing apps? ](/discussions/27406-what-is-the-best-way-of-integrating-rulai-with-any-existing-apps) Example, if I have a fitness app on my iphone, and that does not have any chatbot. If I create one through Rulai, how can i integrate and maintain that? 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Rulai+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%0aAsk+Rulai+questions+and+get+answers+from+expert+users+in+our+Rulai+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Manish Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish Kumar S.") MS Loading... [Manish Kumar S.](https://www.g2.com/users/d6467484-0ea9-4d50-9644-69b336014eb4 "Manish Kumar S.") • about 6 years ago Senior Data Scientist (Emerging Data Technology) at GM Financial More Options - [ # How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use ](/discussions/27331-how-best-we-can-use-voice-integrated-feature-of-rulai-what-is-source-code-can-we-customize-the-source-code-for-specific-use) ? 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Answer a few questions to help the Rulai community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Frulai%2Fdiscuss%3Fsmall_ask%3Drulai) No ## Top Contributors in Rulai 1 ![Steven K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven K.") SK Loading... ### [Steven K.](https://www.g2.com/users/01ec3ba0-6de4-40cd-9111-0a478a82a071 "Steven K.") 3 pts 2 MV Loading... ### [Marc V.](https://www.g2.com/users/264b70f8-d2c3-454c-94ea-6663ed26e966 "Marc V.") CEO 1 pt 3 ![Aadil H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadil H.") AH Loading... ### [Aadil H.](https://www.g2.com/users/d527bb19-ec58-49d9-92a3-6e2e0d6280fd "Aadil H.") Senior Software Engineer 1 pt