G2 reviewers report that Ringover excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zadarma Cloud PBX. Users appreciate its intuitive interface and the ability to customize features like IVR, which enhances their customer service experience.
According to verified reviews, Ringover's implementation process is praised for being quick and straightforward, with users noting that they can set it up without needing technical assistance. In contrast, Zadarma Cloud PBX, while functional, has fewer recent reviews, indicating potential challenges in user experience.
Users say that Ringover provides exceptional support, with a high quality of service that has consistently improved over the years. This is a stark contrast to Zadarma, where reviewers have expressed concerns about the quality of support, highlighting a need for improvement in this area.
Reviewers mention that Ringover's ease of use is a standout feature, with a score that reflects its user-friendly design. Users have highlighted how the platform's features, such as call routing and customization options, make daily operations smoother, while Zadarma's usability is seen as less intuitive.
According to recent feedback, Ringover's performance in communication features like video calls and instant messaging is notably superior, with users enjoying a seamless experience. In comparison, Zadarma's offerings in these areas are viewed as adequate but lacking the same level of polish and functionality.
G2 reviewers highlight that Ringover's pricing is competitive, especially for small businesses, making it an attractive option for those looking for value. While Zadarma also offers cost-effective solutions, its higher entry-level price may deter some potential users, especially when considering the overall user satisfaction metrics.
Pricing
Entry-Level Pricing
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of...Read more
What are some features of a PBX?
1 Comment
Official Response from Zadarma Cloud PBX
I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers:
1. Call recording and call transfer with call performance statistics. 2....Read more
Zadarma Cloud PBX has no more discussions with answers
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