# Ringover vs Zadarma Cloud PBX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Ringover excels in user satisfaction, with many praising its **ease of use** and **reliable customer support**. Users appreciate the intuitive configuration options and the ability to track call statistics, making it a favorite among small businesses.
- **Users say** that Zadarma Cloud PBX offers robust features for managing complex routing rules, which is particularly beneficial for support desks. The ability to set up **time-based rules** and **VIP routing** without extensive coding is highlighted as a significant advantage.
- **Reviewers mention** that Ringover's implementation process is notably quick and straightforward, with many users highlighting the **intuitive onboarding wizard** that helps them get started without hassle. This contrasts with some users of Zadarma, who found the initial setup to be more challenging.
- **According to verified reviews** , Ringover's overall performance is reflected in its higher G2 Score, indicating a greater level of satisfaction among users. Many users express that the platform is **efficient** and **easy to configure** , which enhances their daily operations.
- **Users report** that while Zadarma Cloud PBX has strong integration capabilities, particularly with Salesforce, some users have experienced limitations in **video call quality** and **screen sharing** features compared to Ringover, which offers a more comprehensive communication suite.
- **Reviewers highlight** that Ringover's quality of support is significantly higher, with users noting that responses to inquiries are **fast and helpful**. In contrast, Zadarma's support has received mixed feedback, with some users indicating that it could be improved.



| | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 491 | 30 | 
| **Largest Market Segment** | Small-Business (78.7% of reviews) | Small-Business (83.3% of reviews) | 
| **Entry Level Price** | $24.00 1 User Per Month | $79.00 Per Month | 

---
## Top Pros & Cons

### Ringover

Pros:
- Ease of Use (81 reviews)
- Customer Support (52 reviews)

Cons:
- Expensive (12 reviews)
- High Cost (12 reviews)

### Zadarma Cloud PBX

Pros:
- Business Tools (4 reviews)
- Easy Integration (3 reviews)

Cons:
- Call Issues (2 reviews)
- Platform Limitations (2 reviews)

---
## Ratings Comparison
| Rating | Ringover | Zadarma Cloud PBX | 
|---|---|---|
  | **Meets Requirements** | 9.1 (400 reviews) | 7.6 (26 reviews) | 
  | **Ease of Use** | 9.3 (412 reviews) | 8.8 (26 reviews) | 
  | **Ease of Setup** | 9.2 (374 reviews) | 8.3 (24 reviews) | 
  | **Ease of Admin** | 9.0 (191 reviews) | Not enough data | 
  | **Quality of Support** | 9.1 (396 reviews) | 7.4 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (190 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (388 reviews) | 8.7 (26 reviews) | 

---
## Pricing

### Ringover

#### Entry-Level Pricing

Plan: SMART

Price: $24.00 1 User Per Month

Description: The essentials for your business phone system

Key Features:
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users

[Browse all 2 editions](https://www.g2.com/products/ringover/pricing)

#### Free Trial

Yes

### Zadarma Cloud PBX

#### Entry-Level Pricing

Plan: Corporation - US/Canada

Price: $79.00 Per Month

Description: Per 20 users.

Key Features:
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage

[Browse all 4 editions](https://www.g2.com/products/zadarma-cloud-pbx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 8.7/10 | 230 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Channels

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Voice** | 9.3 (200 reviews) | Not enough data | 
| **Social** | 8.6 (173 reviews) | Not enough data | 
| **Web Chat** | 8.5 (169 reviews) | Not enough data | 
| **Mobile SMS** | 8.6 (174 reviews) | Not enough data | 
| **Email** | 8.4 (161 reviews) | Not enough data | 

#### Generative AI

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text-to-Speech** | 8.4 (73 reviews) | Not enough data | 

#### Functions

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Session Routing** | 9.0 (166 reviews) | Not enough data | 
| **Session Queuing** | 9.0 (168 reviews) | Not enough data | 
| **Concurrent Calling** | 8.8 (173 reviews) | Not enough data | 
| **Speech Analytics** | 8.7 (164 reviews) | Not enough data | 
| **Auto Dialer** | 8.8 (165 reviews) | Not enough data | 
| **IVR** | 8.8 (164 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.8 (163 reviews) | Not enough data | 
| **Persistent Data** | 8.7 (165 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (42 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (32 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (33 reviews) | Not enough data | 

#### Administrative

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Session Summary Notes** | 8.9 (161 reviews) | Not enough data | 
| **Administrator Access** | 9.1 (164 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (175 reviews) | Not enough data | 
| **Session Recording** | 9.0 (161 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.9 (159 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 9.4/10 | 12 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Collaboration Tools

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Screen Sharing** | 9.5 (10 reviews) | Not enough data | 
| **Presentations** | 9.6 (9 reviews) | Not enough data | 
| **Whiteboarding** | 9.5 (10 reviews) | Not enough data | 
| **Live Chat** | 9.0 (10 reviews) | Not enough data | 
| **Hand Raising** | 9.5 (10 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Scheduling** | Feature Not Available | Not enough data | 
| **Recording** | Feature Not Available | Not enough data | 
| **Participant Permissions** | 9.5 (10 reviews) | Not enough data | 
| **One-Click Join** | 9.5 (10 reviews) | Not enough data | 

#### Software Type

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Mobile** | 9.3 (10 reviews) | Not enough data | 
| **Browser Application** | 9.3 (9 reviews) | Not enough data | 
| **Desktop Application** | 9.7 (10 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 9.3/10 | 14 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Call Management** | 9.4 (11 reviews) | Not enough data | 
| **Communication Management** | 9.0 (10 reviews) | Not enough data | 
| **Scalability** | 9.2 (10 reviews) | Not enough data | 
| **Integrations** | 9.0 (12 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.5 (10 reviews) | Not enough data | 
| **Accessibility** | 9.7 (10 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Security and Compliance** | 9.1 (9 reviews) | Not enough data | 
| **Analytics and Reporting** | 9.2 (11 reviews) | Not enough data | 
| **Support and Reliability** | 9.4 (11 reviews) | Not enough data | 
| **Automated attendant** | 9.3 (10 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 7.7/10 | 87 |
| **Zadarma Cloud PBX** | 7.0/10 | 26 |

#### Platform Basics - VoIP Providers

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 7.6 (12 reviews) | 10.0 (14 reviews) | 
| **Call Management** | 7.7 (14 reviews) | 9.8 (18 reviews) | 
| **Network monitoring** | 7.8 (12 reviews) | Not enough data | 
| **Integrations** | 8.1 (15 reviews) | Not enough data | 
| **Virtual PBX** | 6.9 (12 reviews) | Not enough data | 
| **SIP trunking services** | 7.1 (13 reviews) | Not enough data | 

#### Basic Communication

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Phone Calls** | 9.3 (82 reviews) | 8.0 (11 reviews) | 
| **Video Calls** | 7.6 (64 reviews) | 4.3 (5 reviews) | 
| **Instant Messaging** | 8.5 (74 reviews) | 6.4 (6 reviews) | 
| **Screen Sharing** | 7.5 (69 reviews) | 5.0 (5 reviews) | 
| **Conference Calls** | 8.1 (72 reviews) | 5.6 (6 reviews) | 
| **Desk-to-Desk Calls** | 8.7 (73 reviews) | 6.2 (7 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 5.5 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.0 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 5.5 (7 reviews) | Not enough data | 

#### Access

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Software Pairing** | 8.2 (65 reviews) | 6.1 (6 reviews) | 
| **Browser Extension** | 8.4 (69 reviews) | 6.4 (6 reviews) | 
| **Individual Download** | 8.3 (70 reviews) | 6.0 (5 reviews) | 

#### Advanced Features

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Hold Music** | 8.4 (70 reviews) | 7.4 (9 reviews) | 
| **Automated Attendants** | 8.3 (69 reviews) | 8.3 (13 reviews) | 
| **VOiP Number** | 9.0 (74 reviews) | 8.5 (10 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 8.6/10 | 154 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.5 (20 reviews) | Not enough data | 

#### Calling

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Record Calls** | 9.4 (138 reviews) | Not enough data | 
| **Generate Location** | 8.7 (130 reviews) | Not enough data | 
| **Call Types** | 9.2 (133 reviews) | Not enough data | 
| **Click-to-Call** | 9.3 (133 reviews) | Not enough data | 
| **Auto Dialer** | 8.4 (25 reviews) | Not enough data | 

#### Contacts

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Personalization** | 8.8 (130 reviews) | Not enough data | 
| **Information Locater** | 8.8 (123 reviews) | Not enough data | 
| **Record Prospect Data** | 8.8 (125 reviews) | Not enough data | 

#### Insights

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Notes** | 9.1 (130 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (128 reviews) | Not enough data | 
| **Automated Voicemails** | 8.7 (125 reviews) | Not enough data | 
| **Automated Emails** | 8.0 (123 reviews) | Not enough data | 
| **Sorts Prospects** | 8.0 (121 reviews) | Not enough data | 
| **Automated Note Taking** | 8.3 (22 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Ringover** | 9.6/10 | 10 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Tenancy Flexibility** | 9.5 (7 reviews) | Not enough data | 
| **Native VoIP** | 9.3 (7 reviews) | Not enough data | 
| **CCaaS Option** | 9.5 (7 reviews) | Not enough data | 

#### Features

| Feature | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Voicemail to Email** | 9.8 (7 reviews) | Not enough data | 
| **Voicemail to SMS** | 9.7 (6 reviews) | Not enough data | 
| **File Sharing** | 9.7 (6 reviews) | Not enough data | 
| **Voice Conferencing** | 9.7 (6 reviews) | Not enough data | 
| **Video Conferencing** | 10.0 (6 reviews) | Not enough data | 
| **Conference Transcripts** | 10.0 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Ringover (4):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)



---
## Reviewer Demographics

### By Company Size

| Segment | Ringover | Zadarma Cloud PBX | 
|---|---|---|
| **Small-Business** | 78.7% | 83.3% | 
| **Mid-Market** | 20.8% | 16.7% | 
| **Enterprise** | 0.4% | 0% | 

### By Industry

#### Ringover

- **Staffing and Recruiting:** 7.6%
- **Insurance:** 6.7%
- **Computer Software:** 6.7%
- **Marketing and Advertising:** 5.6%
- **Consumer Services:** 5.6%
- **Information Technology and Services:** 4.9%
- **Telecommunications:** 3.0%
- **Individual & Family Services:** 3.0%
- **Business Supplies and Equipment:** 2.8%
- **Retail:** 2.8%
- **Other:** 51.4%

#### Zadarma Cloud PBX

- **Information Technology and Services:** 20.0%
- **Computer Software:** 10.0%
- **Marketing and Advertising:** 10.0%
- **Retail:** 6.7%
- **Management Consulting:** 6.7%
- **Leisure, Travel & Tourism:** 6.7%
- **Construction:** 6.7%
- **Music:** 3.3%
- **Venture Capital & Private Equity:** 3.3%
- **Writing and Editing:** 3.3%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to Ringover

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56433 reviews)

### Alternatives to Zadarma Cloud PBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)

---
## Top Discussions

### Ringover

- Title: [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) — 1 comment *(includes official response)*
  > **Top comment:** "We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to..."
- Title: [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) — 1 comment
  > **Top comment:** "or end of contract"
- Title: [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) — 1 comment
  > **Top comment:** "Don't use it"

### Zadarma Cloud PBX

- Title: [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) — 1 comment *(includes official response)*
  > **Top comment:** "Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of..."
- Title: [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) — 1 comment *(includes official response)*
  > **Top comment:** "I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers: 
1. Call recording and call transfer with call performance statistics. 2...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ringover-vs-zadarma-cloud-pbx)