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Compare RingEX and Talkroute 
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At a Glance
Market Segments
Small-Business (57.2% of reviews)
Small-Business (92.7% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$19 per account, per month (not billed per user)
RingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansTalkroute
Star Rating
(41)4.6 out of 5
Market Segments
Small-Business (92.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in call recording with a score of 9.0, while Talkroute's score of 8.1 indicates it may not be as robust in this area. Reviewers mention that the clarity and reliability of RingEX's call recordings are particularly beneficial for businesses needing to maintain accurate records.
- Reviewers mention that Talkroute offers superior ease of use with a score of 9.5 compared to RingEX's 8.5. Users on G2 appreciate Talkroute's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- G2 users highlight that RingEX provides better document storage capabilities with a score of 8.3, while Talkroute does not have a documented score in this area. Users say that the ability to store and manage documents efficiently is a significant advantage for teams that rely on shared resources.
- Users report that Talkroute shines in quality of support with a score of 8.8, compared to RingEX's 7.9. Reviewers mention that Talkroute's customer service is responsive and helpful, which is crucial for businesses that may encounter technical issues.
- Reviewers mention that RingEX's call management features score 8.8, indicating a strong performance in this area, while Talkroute's score of 8.7 is slightly lower. Users appreciate RingEX's advanced call routing options, which enhance their communication efficiency.
- Users on G2 report that Talkroute's mobile access is rated at 9.1, making it a preferred choice for businesses that require flexibility. In contrast, RingEX's mobile access is also rated highly but does not match Talkroute's performance, leading users to favor Talkroute for on-the-go communication.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
RingEX
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.8
1,043
9.0
20
Ease of Use
8.6
1,058
9.7
26
Ease of Setup
8.2
644
9.5
24
Ease of Admin
8.3
564
8.8
8
Quality of Support
8.0
946
9.2
20
Has the product been a good partner in doing business?
8.3
554
8.8
8
Product Direction (% positive)
7.9
1,025
9.4
20
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
224
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
9.4
9
8.9
56
9.7
6
9.1
55
9.3
5
8.2
54
9.7
6
9.1
56
Not enough data
8.8
55
9.7
6
Advanced Features - Cloud PBX
8.7
52
9.7
5
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
91
Not enough data
9.0
97
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Not enough data
Basic Communication
9.0
494
|
Verified
8.8
15
|
Verified
8.3
394
|
Verified
Feature Not Available
8.7
421
|
Verified
9.5
14
|
Verified
8.2
365
|
Verified
Feature Not Available
8.5
429
|
Verified
Feature Not Available
9.0
436
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Access
8.2
382
|
Verified
9.3
12
|
Verified
8.4
397
|
Verified
Feature Not Available
8.6
424
9.0
13
|
Verified
Advanced Features
8.3
443
9.4
13
|
Verified
8.4
406
|
Verified
9.5
13
|
Verified
9.1
463
|
Verified
8.9
16
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Talkroute are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), and Video Conferencing
Talkroute has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Real Estate
9.8%
Information Technology and Services
9.8%
Automotive
9.8%
Hospital & Health Care
7.3%
Health, Wellness and Fitness
7.3%
Other
56.1%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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