Compare RingEX and Talkroute 
At a Glance
Market Segments
Small-Business (57.7% of reviews)
Small-Business (93.2% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$19 per account, per month (not billed per user)
RingEX
Star Rating
(1,326)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansTalkroute
Star Rating
(44)4.6 out of 5
Market Segments
Small-Business (93.2% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one approach streamlines workflows, making it easier to manage communications without switching between multiple apps.
- Users say that Talkroute stands out for its straightforward usability, with many finding the setup process for extensions and greetings to be quick and effortless. This ease of use is further highlighted by the reliability of its mobile app, which ensures that notifications are received promptly.
- Reviewers mention that while RingEX has a solid overall satisfaction score, it faces challenges in user ratings for ease of setup and administration compared to Talkroute. Users have noted that managing settings in RingEX can be more complex, whereas Talkroute's intuitive interface allows for faster adjustments and changes.
- According to verified reviews, Talkroute's call management features receive high praise, with users noting that call forwarding and queues are easier to manage. This flexibility allows agents to pick up calls from anywhere with minimal setup, enhancing overall productivity.
- G2 reviewers highlight that RingEX, while offering a robust set of features, has a slightly lower satisfaction score in terms of support quality compared to Talkroute. Users have expressed that Talkroute's support is more responsive and helpful, contributing to a better overall experience.
- Users report that RingEX's scalability is a strong point, making it suitable for small businesses looking to grow. However, Talkroute's pricing model, which is billed per account rather than per user, is seen as a more cost-effective option for smaller teams, making it an attractive choice for budget-conscious businesses.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
RingEX
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.8
1,085
8.9
21
Ease of Use
8.6
1,101
9.7
29
Ease of Setup
8.2
683
9.5
27
Ease of Admin
8.3
603
8.8
8
Quality of Support
8.0
988
9.1
21
Has the product been a good partner in doing business?
8.3
591
8.8
8
Product Direction (% positive)
7.9
1,067
9.4
21
Features by Category
Documents
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Not enough data
Agentic AI - Online Fax
8.5
11
Not enough data
8.6
11
Not enough data
Sending
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Not enough data
Meeting Coordination
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Not enough data
Software Type
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Not enough data
Agentic AI - Video Conferencing
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Platform
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
221
Not enough data
9.1
231
Not enough data
8.7
219
Not enough data
8.5
212
Not enough data
8.7
217
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
220
Not enough data
8.6
213
Not enough data
Call Center Infrastructure (CCI)
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
Administrative
8.8
223
Not enough data
8.6
221
Not enough data
Basic Communication - Cloud PBX
8.9
58
9.5
10
8.8
56
9.7
6
9.1
55
9.3
5
8.2
55
9.7
6
9.1
56
8.7
5
8.8
55
9.8
7
Advanced Features - Cloud PBX
8.7
52
9.7
5
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Not enough data
Platform Basics - VoIP Providers
8.5
94
Not enough data
8.7
109
9.7
5
8.4
87
9.3
5
8.0
94
Not enough data
8.0
83
9.7
5
8.1
81
9.7
5
Basic Communication
9.1
517
|
Verified
8.8
18
|
Verified
8.3
397
|
Verified
Feature Not Available
8.7
430
|
Verified
9.4
15
|
Verified
8.2
363
|
Verified
Feature Not Available
8.5
429
|
Verified
Feature Not Available
9.0
434
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Not enough data
Access
8.2
379
|
Verified
9.2
13
|
Verified
8.3
394
|
Verified
Feature Not Available
8.6
426
9.0
14
|
Verified
Advanced Features
8.3
445
9.3
14
|
Verified
8.4
405
|
Verified
9.5
14
|
Verified
9.0
466
|
Verified
8.9
17
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Not enough data
Features
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Not enough data
Categories
Categories
Shared Categories
RingEX and Talkroute are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, and Cloud PBX Platforms
Unique Categories
Talkroute has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.7%
Other
70.4%
Real Estate
11.4%
Information Technology and Services
11.4%
Automotive
9.1%
Hospital & Health Care
6.8%
Health, Wellness and Fitness
6.8%
Other
54.5%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
