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Compare RingEX and Talkroute 
Featured Products
At a Glance
Market Segments
Small-Business (57.4% of reviews)
Small-Business (93.0% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
$19 per account, per month (not billed per user)
RingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansTalkroute
Star Rating
(43)4.6 out of 5
Market Segments
Small-Business (93.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Talkroute. Users appreciate the intuitive design of the admin portal, which makes managing settings and configurations straightforward.
- Users say that Talkroute offers a more streamlined experience, particularly for small businesses. Many find the setup process incredibly easy, with one user noting they could set up a call menu in just ten minutes, making it a great choice for those who prioritize simplicity.
- Reviewers mention that while RingEX has a robust feature set, some users feel overwhelmed by the number of options available. In contrast, Talkroute is praised for providing exactly what users need without unnecessary extras, creating a more focused experience.
- According to verified reviews, RingEX shines in customer support, with users highlighting the effectiveness of both online and phone support. One user noted that the customer service was particularly helpful when integrating multiple offices into the system.
- Users appreciate Talkroute's voicemail system, which includes transcription and email delivery, allowing for easy message management. This feature is especially beneficial for busy professionals who need to quickly forward messages without listening to them.
- G2 reviewers indicate that while RingEX has a higher overall satisfaction score, Talkroute's ease of use and setup scores are notably higher, making it a strong contender for users who prioritize a quick and uncomplicated onboarding process.
Pricing
Entry-Level Pricing
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
RingEX
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.8
1,047
8.9
21
Ease of Use
8.6
1,062
9.7
28
Ease of Setup
8.2
648
9.5
26
Ease of Admin
8.3
568
8.8
8
Quality of Support
8.0
950
9.1
21
Has the product been a good partner in doing business?
8.3
558
8.8
8
Product Direction (% positive)
7.9
1,029
9.4
21
Features by Category
Documents
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Not enough data
Agentic AI - Online Fax
8.7
13
Not enough data
8.8
13
Not enough data
Sending
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Not enough data
Host Tools
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Not enough data
Attendee Tools
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Not enough data
Post-Event Tools
8.5
65
Not enough data
8.3
68
Not enough data
Integrations
8.1
59
Not enough data
8.4
66
Not enough data
Agentic AI - Webinar
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Collaboration Tools
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Not enough data
Meeting Coordination
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Not enough data
Software Type
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Not enough data
Agentic AI - Video Conferencing
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
Platform
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.8
221
Not enough data
8.6
215
Not enough data
Call Center Infrastructure (CCI)
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Not enough data
Administrative
8.8
225
Not enough data
8.7
222
Not enough data
Basic Communication - Cloud PBX
8.9
57
9.4
9
8.9
56
9.7
6
9.1
55
9.3
5
8.2
54
9.7
6
9.1
56
Not enough data
8.8
55
9.7
6
Advanced Features - Cloud PBX
8.7
52
9.7
5
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Not enough data
Platform Basics - VoIP Providers
8.4
92
Not enough data
9.0
100
Not enough data
8.4
89
9.3
5
8.3
91
Not enough data
8.0
86
9.7
5
8.2
84
9.3
5
Basic Communication
9.0
496
|
Verified
8.9
17
|
Verified
8.3
395
|
Verified
Feature Not Available
8.7
422
|
Verified
9.2
15
|
Verified
8.2
366
|
Verified
Feature Not Available
8.5
430
|
Verified
Feature Not Available
9.0
437
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Not enough data
Access
8.2
383
|
Verified
9.2
13
|
Verified
8.4
398
|
Verified
Feature Not Available
8.6
425
8.9
14
|
Verified
Advanced Features
8.3
445
9.3
14
|
Verified
8.4
407
|
Verified
9.4
14
|
Verified
9.1
464
|
Verified
8.9
17
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Not enough data
Categories
Categories
Shared Categories
RingEX and Talkroute are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), and Video Conferencing
Talkroute has no unique categories
Reviews
Reviewers' Company Size
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Information Technology and Services
11.6%
Real Estate
9.3%
Automotive
9.3%
Hospital & Health Care
7.0%
Health, Wellness and Fitness
7.0%
Other
55.8%
Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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