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Compare ReviewTrackers and Synup 
Featured Products
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
Starting at $89.00 1 Location Per Month
No pricing available
ReviewTrackers
Star Rating
(161)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $89.00 1 Location Per Month
Learn more about ReviewTrackersSynup
Star Rating
(316)4.5 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ReviewTrackers excels in user experience, particularly with its intuitive interface and features like the aggregation tool, which allows users to see all reviews in one place without the hassle of collecting them from various sources. This has been highlighted by users who appreciate the ease of responding to Google reviews quickly.
- Users say that Synup shines in managing business listings across multiple platforms, providing a centralized dashboard that enhances visibility and consistency. Reviewers have noted that the platform's ability to update business information dynamically helps maintain a strong online presence, which is crucial for small businesses.
- According to verified reviews, ReviewTrackers stands out for its exceptional customer support, with users praising representatives like Anna H. and Heather P. for their responsiveness and helpfulness. This level of support seems to contribute significantly to user satisfaction, as reflected in its higher G2 Score for overall quality.
- Reviewers mention that while Synup offers robust features for social media posting and SEO visibility, some users feel that its ease of use and setup could be improved. The platform's scores in these areas are lower compared to ReviewTrackers, indicating potential challenges for new users during onboarding.
- G2 reviewers highlight that ReviewTrackers has a strong focus on mid-market businesses, which may lead to a more tailored experience for users in that segment. In contrast, Synup primarily caters to small businesses, which could affect the depth of features available for larger organizations.
- Users report that while both platforms provide valuable analytics and reporting features, ReviewTrackers receives higher praise for its analytics capabilities, with users noting the ease of generating insightful reports that help in decision-making. This could be a deciding factor for businesses that rely heavily on data-driven strategies.
Pricing
Entry-Level Pricing
ReviewTrackers
Customizable Reputation Management Experience
Starting at $89.00
1 Location Per Month
Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success.
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting
Synup
No pricing availableFree Trial
ReviewTrackers
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
9.0
141
9.0
253
Ease of Use
9.4
143
8.9
257
Ease of Setup
9.3
103
8.9
186
Ease of Admin
9.4
104
8.8
147
Quality of Support
9.7
135
9.2
250
Has the product been a good partner in doing business?
9.6
101
8.9
148
Product Direction (% positive)
9.1
142
9.2
245
Features by Category
Social Analytics
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
30
Not enough data
10.0(won by default)
31
Not enough data
9.8(won by default)
32
Reports & Dashboards
Not enough data
9.9(won by default)
31
Not enough data
9.9(won by default)
32
Not enough data
10.0(won by default)
31
Not enough data
10.0(won by default)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.3
8
|
Verified
8.9
141
|
Verified
9.1
9
|
Verified
9.0
134
|
Verified
8.7
9
8.9
144
|
Verified
9.3
9
9.0
149
|
Verified
Performance
9.6
9
|
Verified
9.0
152
|
Verified
9.8
10
|
Verified
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Feedback Management
8.3
8
Not enough data
7.7
5
Not enough data
8.9
9
Not enough data
Feedback Analysis
7.5
6
Not enough data
7.9
8
Not enough data
7.0
5
Not enough data
Feedback Sources
9.8
9
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.3
42
|
Verified
8.9
126
|
Verified
8.0
35
8.8
108
8.1
36
|
Verified
8.8
110
|
Verified
Reporting
Feature Not Available
8.6
97
8.5
28
|
Verified
8.8
104
|
Verified
9.4
48
|
Verified
8.9
128
|
Verified
Media Monitoring
9.1
35
|
Verified
8.7
113
|
Verified
8.6
28
8.6
114
|
Verified
8.1
30
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
8.0
27
|
Verified
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ReviewTrackers and Synup are categorized as Online Reputation Management and Local Listing Management
Unique Categories
ReviewTrackers is categorized as Feedback Analytics
Synup is categorized as Store Locator, Customer Advocacy, User-Generated Content, Local SEO, Social Media Management, Social Media Analytics, Social Media Suites, and Multi-Location Marketing Platforms
Reviews
Reviewers' Company Size
ReviewTrackers
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.9%
Hospitality
10.0%
Automotive
9.4%
Restaurants
7.5%
Internet
5.0%
Other
51.2%
Marketing and Advertising
38.8%
Financial Services
5.2%
Retail
4.9%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.7%
Discussions
How secure is ReviewTrackers?
1 Comment
Official Response from ReviewTrackers
Hi! Thank you for inquiring about our software. Below is the link to our terms of service that can provide more...Read more
ReviewTrackers has no more discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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