ReviewTrackers Discussions

ReviewTrackers

(161)4.6/5

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology. Our business solutions allow for analyzing, amplifying, and maximizing insights so brands can beat their competitors, accelerate business acquisition and improve retention while driving more authentic connections with customers.

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All ReviewTrackers Discussions

# What is ReviewTrackers used for? What is ReviewTrackers used for? ##### Post Metadata

- Posted at: about 2 years ago - Author title: Pinned by G2 as a common question

# "Best current location and operation system" I really liked the information system about the fast location I practice simple and easy to use I had an incredible experience when using the review track a great local system. ##### Post Metadata

- Posted at: over 5 years ago - Author title: Jovem aprendiz na transturismo rei Ltda

- Net upvotes: 1

# How secure is ReviewTrackers? In addition to ReviewTrackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# Can I respond to reviews directly from ReviewTrackers? You can sync a number of accounts with ReviewTrackers including some of the most popular review sites like Google and Facebook. We have a number of sites that allow direct response from the dashboard, reach out today to see if any of your sites have this enabled. ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# Does ReviewTrackers track responses to reviews? Yes, all reviews show review responses if you respond publicly. ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# Does ReviewTrackers pull in old reviews or just new ones? During the initial on-boarding process for a location, our system will perform a historical scan of all the review sites we find. It can take up to 48 hours to collect and display the historical review data of your business locations. ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# Which sites can ReviewTrackers monitor? ReviewTrackers monitors over 100+ review sites on a daily basis, ranging from the popular review sites such as Yelp, TripAdvisor, Google+ (Google+ Local / Google Maps), Yahoo Local, Citysearch, and Foursquare to industry-specific sites like UrbanSpoon, OpenTable, Vitals, RateMDs, Cars.com, and Travelocity. ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# How secure is your application? In addition to Review Trackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. ##### Post Metadata

- Posted at: about 10 years ago

- Net upvotes: 1

# Are you PCI compliant? Credit card data is never stored on our server. Your data is secured by Stripe, our payment gateway provider. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. ##### Post Metadata

- Posted at: about 10 years ago

- Net upvotes: 1

# What review sites do you currently track? ReviewTrackers monitors over 100 review sites on a daily basis, ranging from the popular review sites such as Yelp, TripAdvisor, Google+ (Google+ Local / Google Maps), Yahoo Local, Citysearch, and Foursquare to industry-specific sites like Zomato, OpenTable, Vitals, RateMDs, Cars.com, and Travelocity. ##### Post Metadata

- Posted at: about 10 years ago

- Net upvotes: 1