Link copied to clipboard # Reviews.io vs Yotpo Comparison - What are their main differences? Share [ Export ](/compare/reviews-io/yotpo/export.csv) Reviews.ioYotpo[+ Add Product](#) Pricing **Reviews.io** Free Trial **$29.00** 300 Review Invites Per Month · Essentials **Yotpo** Free Trial **Free Forever** · Free **Pricing Insights** from reviews Time to Implement **Reviews.io** 1 month Based on 155 responses **Yotpo** 1 month Based on 71 responses Return on Investment **Reviews.io** 8 months5 months sooner Based on 124 responses **Yotpo** 13 months Based on 54 responses Perceived Cost **Reviews.io** $$$$$ **Yotpo** $$$$$ Average Discount **Reviews.io** 8% **Yotpo** 9%1% more ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Reviews.io** [ Customer Support (91) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315886&qs=pros-and-cons#reviews)[ Helpful (53) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315732&qs=pros-and-cons#reviews)[ Expensive (11) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315770&qs=pros-and-cons#reviews)[ Poor Customer Support (8) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315630&qs=pros-and-cons#reviews) **Yotpo** [ Customer Support (21) ](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783246&qs=pros-and-cons#reviews)[ Ease of Use (21) ](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783916&qs=pros-and-cons#reviews)[ Expensive (10) ](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1784644&qs=pros-and-cons#reviews)[ Missing Features (6) ](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783373&qs=pros-and-cons#reviews) Integrations **Reviews.io** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image") Bloomreach ](https://www.g2.com/products/bloomreach-bloomreach/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_426afa3a1d4ca2aaf5eec41a084a809b/boost-ai-search-discovery.png "Product Avatar Image") Boost AI Search & Discovery ](https://www.g2.com/products/boost-ai-search-discovery/reviews)[ View all ](https://www.g2.com/products/reviews-io/integrations) **Yotpo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4cb319d91ef480d84a5dc9e77e9eba/dotdigital.png "Product Avatar Image") Dotdigital ](https://www.g2.com/products/dotdigital/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ View all ](https://www.g2.com/products/yotpo/integrations) Screenshots **Reviews.io** ![Reviews.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203944/display-seller-ratings.png) **Yotpo** ![Yotpo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/113421/1.jpg) **Ratings** from reviews Meets Requirements **Reviews.io** 9.2 9.2550 **Yotpo** 8.6 8.6213 Ease of Use **Reviews.io** 8.9 8.9556 **Yotpo** 8.5 8.5215 Ease of Setup **Reviews.io** 8.6 8.6424 **Yotpo** 8.1 8.1147 Ease of Admin **Reviews.io** 9.0 9.0323 **Yotpo** 8.2 8.2130 Quality of Support **Reviews.io** 9.6 9.6554 **Yotpo** 8.8 8.8205 Has the product been a good partner in doing business? **Reviews.io** 9.4 9.4323 **Yotpo** 8.5 8.5127 Product Direction (% positive) **Reviews.io** 9.3 9.3498 **Yotpo** 8.2 8.2199 **Features** ratings from reviews Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);) 8.5 251 7.6 72 Agentic AI - Review Management Adaptive Learning 7.6(won by 0.9) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 6 Natural Language Interaction 8.0(won by 1.9) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.1 6 Multi-Language Not enough data Not enough data Collection Authentication 8.3(won by 0.5) 126 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 44 | Verified Review Forms 8.8(won by 0.7) 227 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 60 | Verified Personalization 8.6(won by 1.0) 221 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 57 | Verified Engagement 8.6(won by 0.7) 212 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 53 | Verified Community Q&A 8.2(won by 0.2) 188 | Verified 8.0 48 | Verified Additional Functionality Reminders Not enough data Not enough data Review Monitoring Not enough data Not enough data Email Reminders Not enough data Not enough data Monitoring Not enough data Not enough data Performance Metrics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Review Notification Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Visual Analytics Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Reports Not enough data Not enough data Response Management Not enough data Not enough data Customizable Branding Not enough data Not enough data SEO Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Review Badge Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Social Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Dashboard Not enough data Not enough data Communication Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Commenting/Notes Not enough data Not enough data Template Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Social Promotion Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Review Request Not enough data Not enough data Multi-Location Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Chat/Messaging Not enough data Not enough data Moderation Reviewer Validation 8.9(won by 0.7) 212 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 61 | Verified Response Types 8.8(won by 0.9) 205 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 55 | Verified Legal Agreements 8.3(won by 0.6) 177 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 43 | Verified Use Cases E-commerce 9.0(won by 0.5) 198 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 62 | Verified Retail 8.6(won by 0.9) 176 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 43 | Verified Customer Service 9.0(won by 0.8) 205 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 53 | Verified Administration Incentives 7.6(won by 0.1) 164 | Verified 7.5 52 | Verified Syndication 8.0(won by 0.5) 102 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 40 | Verified Insights 8.4(won by 0.4) 173 | Verified 8.0 51 | Verified Content 8.7(won by 0.6) 177 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 51 | Verified Sampling Feature Not Available 7.5(won by default) 34 | Verified Display Options Badges 8.5(won by 1.0) 172 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 40 | Verified Widgets 8.9(won by 1.1) 198 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 56 | Verified Third-Party Integrations 8.8(won by 1.3) 193 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 58 | Verified Marketing 8.5(won by 1.0) 174 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 50 | Verified Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Generative AI AI Text Generation 8.0(won by 1.8) 102 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.2 13 Generative AI Not enough data Not enough data Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.4 279 8.1 57 Consumer Intelligence Customer Feedback 9.5(won by 0.4) 232 | Verified 9.1 48 | Verified Sentiment Analysis 8.8(won by 0.2) 179 | Verified 8.6 38 | Verified Competitive Intelligence 8.8(won by default) 171 | Verified Feature Not Available Competitive Analysis Not enough data Not enough data Media Monitoring Social Networks Monitoring 7.9(won by 0.8) 151 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 15 Social Media Management 8.0(won by 0.1) 149 | Verified 7.9 34 | Verified Digital Media Monitoring 8.1 152 | Verified 8.2(won by 0.1) 28 Review Monitoring Not enough data Not enough data Brand Management Not enough data Not enough data Template Management Not enough data Not enough data SEO Management Not enough data Not enough data Response Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Keyword Tracking Not enough data Not enough data Reporting Revenue Reporting 7.9 151 8.1(won by 0.2) 18 Corporate Reporting 8.2(won by 0.2) 159 | Verified 8.0 36 | Verified Dashboard 9.1(won by 0.6) 209 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 52 | Verified Generative AI AI Text Generation 7.8(won by default) 77 Not enough data Generative AI Not enough data Not enough data In-House Management Team Workflow Feature Not Available 7.7(won by default) 15 Employee Performance Feature Not Available Feature Not Available Agentic AI - Online Reputation Management Autonomous Task Execution 7.8(won by default) 26 Not enough data Multi-step Planning 8.3(won by default) 25 Not enough data Cross-system Integration 8.6(won by default) 35 Not enough data Adaptive Learning 8.2(won by default) 25 Not enough data Proactive Assistance 8.3(won by default) 25 Not enough data Decision Making 8.3(won by default) 25 Not enough data AI/Machine Learning Not enough data Not enough data CRM Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality White Label Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Review Sharing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Advocacy Not enough data Not enough data Automated Responses Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data AI Copilot Not enough data Not enough data Employee Advocacy Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Scoring Not enough data Not enough data API Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Review Request Not enough data Not enough data Engagement Tracking Not enough data Not enough data Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 6.9 43 Loyalty Experience Loyalty Engine Not enough data 8.3(won by default) 40 Rewards Not enough data 8.3(won by default) 39 Membership Not enough data 7.3(won by default) 30 Personalization Not enough data 8.0(won by default) 33 Gamification Not enough data 7.0(won by default) 22 Loyalty Cards Not enough data 7.6(won by default) 27 Loyalty Platform Communication Tools Not enough data 7.8(won by default) 31 Customer Relationship Management (CRM) Not enough data 7.9(won by default) 27 Loyalty Analytics Not enough data 7.8(won by default) 32 Localization Not enough data 7.2(won by default) 23 Integrations Not enough data 7.5(won by default) 33 Gift Card Management Not enough data Not enough data Membership Management Not enough data Not enough data Discount Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Rewards Management Not enough data Not enough data Promotions Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Campaign Management Not enough data Not enough data Communication Management Not enough data Not enough data Agentic AI - Loyalty Management Autonomous Task Execution Not enough data 4.0(won by default) 7 Cross-system Integration Not enough data 5.2(won by default) 7 Adaptive Learning Not enough data 5.0(won by default) 7 Proactive Assistance Not enough data 4.0(won by default) 7 Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Transaction History Not enough data Not enough data SMS Marketing Not enough data Not enough data Referral Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Customer Surveys Not enough data Not enough data Member Portal Not enough data Not enough data Campaign Planning Not enough data Not enough data Client Portal Not enough data Not enough data Loyalty Program Not enough data Not enough data Email Marketing Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Customer Segmentation Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data User-Generated Content[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 7.5 5 Visual UGC Widget Customization Not enough data 6.7(won by default) 5 Campaign Customization Not enough data 7.7(won by default) 5 Widget Not enough data 7.7(won by default) 5 Media Library Not enough data 7.0(won by default) 5 Integrations Content Creation Not enough data 7.7(won by default) 5 Social Media Not enough data 7.3(won by default) 5 Multi-Channel Marketing Not enough data 8.0(won by default) 5 Rights Management Not enough data 7.7(won by default) 5 UGC Request Automation Not enough data Not enough data Influencer Relationship Management Not enough data Not enough data Feedback Management Not enough data Not enough data Contest Management Not enough data Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Support Onboarding Not enough data Not enough data 24/7 Client Support Not enough data Not enough data Performance Lazy-Loading Not enough data Not enough data UGC Analytics Not enough data Not enough data Additional Functionality Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data For Creative Agencies Not enough data Not enough data For eCommerce Not enough data Not enough data ROI Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Segmentation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Marketing Calendar Not enough data Not enough data Search/Filter Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Influencer Discovery Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Referral Tracking Not enough data Not enough data Online Payments Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Surveys Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Content Delivery Not enough data Not enough data AI Copilot Not enough data Not enough data Personalization Not enough data Not enough data Keyword Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data UGC Collection Not enough data Not enough data Generative AI Not enough data Not enough data Loyalty Program Not enough data Not enough data Influencer Tracking Not enough data Not enough data Customer Advocacy Not enough data Not enough data Video Editing Not enough data Not enough data Show 2 feature categories with incomplete data Customer Advocacy[Hide 94 FeaturesShow 94 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Customer Advocacy Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Email Alerts Not enough data Not enough data Customer Segmentation Not enough data Not enough data Multi-Campaign Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Reports Not enough data Not enough data Social Advertising Not enough data Not enough data Widgets Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Email Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Pre-Approved Content Library Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customer Advocacy Not enough data Not enough data Data Import/Export Not enough data Not enough data Social Promotion Not enough data Not enough data Employee Advocacy Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Filtering Not enough data Not enough data Real-Time Updates Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Distribution Not enough data Not enough data Nonprofit Advocacy Not enough data Not enough data A/B Testing Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Library Not enough data Not enough data CRM Not enough data Not enough data Gamification Not enough data Not enough data Activity Tracking Not enough data Not enough data Discount Management Not enough data Not enough data Customer Engagement Not enough data Not enough data Campaign Management Not enough data Not enough data Incentive Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Engagement Tracking Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Accounts Not enough data Not enough data Communication Management Not enough data Not enough data Community Management Not enough data Not enough data Rewards Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data User Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Feedback Management Not enough data Not enough data Social Engagement Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Loyalty Program Not enough data Not enough data Campaign Planning Not enough data Not enough data Rewards Program Not enough data Not enough data Advocate Management Not enough data Not enough data Lead Capture Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Promotions Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Reference Request Automation Not enough data Not enough data Reminders Not enough data Not enough data Nomination Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Reference Usage Tracking Not enough data Not enough data Audio References Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Workflow Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Video References Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Program Notices Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Database Not enough data Not enough data ROI Tracking Not enough data Not enough data Lead Generation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Referral Templates Not enough data Not enough data For Customer Referrals Not enough data Not enough data For Employee Referrals Not enough data Not enough data Lead Engagement Not enough data Not enough data Fraud Detection Not enough data Not enough data Performance Metrics Not enough data Not enough data AI Advocate Identification - Customer Advocacy AI Advocate Identification Not enough data Not enough data Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Discovery Referral Program Not enough data Not enough data Incentives Not enough data Not enough data 3rd-Party Trends Not enough data Not enough data Insight Monitoring Not enough data Not enough data Adoption Insight Not enough data Not enough data Engagement Analysis Not enough data Not enough data Mobile Mobile Optimization Not enough data Not enough data Platform Multichannel Sharing Not enough data Not enough data Forum Not enough data Not enough data Integration Not enough data Not enough data Content Distribution Not enough data Not enough data User Insights Reviewers' Company Size [![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews) Reviews.io Small-Business(50 or fewer emp.) 85.2% Mid-Market(51-1000 emp.) 14.0% Enterprise(\> 1000 emp.) 0.8% [![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")](https://www.g2.com/products/yotpo/reviews) Yotpo Small-Business(50 or fewer emp.) 74.5% Mid-Market(51-1000 emp.) 23.5% Enterprise(\> 1000 emp.) 2.0% Small-Business (50 or fewer emp.) 85.2% 74.5% Mid-Market (51-1000 emp.) 14.0% 23.5% Enterprise (\> 1000 emp.) 0.8% 2.0% Reviewers' Industry [![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews) Reviews.io Retail 25.8% Apparel & Fashion 8.7% Consumer Goods 5.9% Health, Wellness and Fitness 5.4% Marketing and Advertising 3.9% Other 50.3% [![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")](https://www.g2.com/products/yotpo/reviews) Yotpo Retail 20.4% Apparel & Fashion 12.4% Consumer Goods 12.0% Health, Wellness and Fitness 7.2% Food & Beverages 5.6% Other 42.4% FAQs ## Reviews.io vs Yotpo FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Reviews.io vs Yotpo? Reviews.io stands out for its higher reviewer satisfaction scores and stronger customer support compared to Yotpo. | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | [Yotpo](https://www.g2.com/products/yotpo/reviews) | | --- | --- | | 4.8/5 (652 reviews) | 4.3/5 (265 reviews) | | Small-Business | Small-Business | | 8.6 | 8.1 | | 9.6 | 8.8 | | Customer Support (91 all-time mentions) | Ease of Use (22 all-time mentions) | ### How do the pricing models of Reviews.io and Yotpo compare? Reviews.io is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Yotpo. - **Reviews.io:** In recent reviews, many buyers highlight fair pricing and value for money, though some mention a desire for more bundled features. - **Yotpo:** Reviewers frequently cite higher costs and note that the platform can become expensive as more modules are added. - **Switching reasons:** Several reviewers mention migrating to Reviews.io from lower-cost competitors for better support and integrations, while Yotpo is sometimes chosen for its all-in-one loyalty and reviews capabilities despite higher pricing. ### What are the best alternatives to Reviews.io and Yotpo? Birdeye, Bazaarvoice, and Okendo are the top three alternatives to Reviews.io and Yotpo. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | Fair pricing, value for money | Customer Support (91 all-time mentions) | | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | Can become expensive with added modules | Ease of Use (22 all-time mentions) | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — | | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — | | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5 (431 reviews) | Small-Business | — | — | ### Which Online Reputation Management features should I prioritize when comparing Reviews.io and Yotpo? Buyers should prioritize customer support, integrations, widgets, pricing satisfaction, and review management features when comparing Reviews.io and Yotpo. - **Customer Support:** Reviews.io (9.6), Yotpo (8.8); 91 all-time mentions for Reviews.io, 21 for Yotpo. - **Integrations:** Shopify (37 all-time mentions) and Klaviyo (28) for Reviews.io; Shopify (25) for Yotpo. - **Widgets:** Frequently cited in recent reviews for both products, with reviewers noting flexibility and display options. - **Pricing Satisfaction:** Reviews.io is rated higher on value, with reviewers citing fair pricing; Yotpo is often described as expensive. - **Review Management:** Reviews.io (16 all-time mentions), Yotpo (12), with both products praised for ease of use and automation. ### What are the pros and cons of Reviews.io vs Yotpo? Reviews.io's headline strength is customer support, while Yotpo's is ease of use and loyalty program integration. - **Reviews.io strengths:** Customer Support (91 all-time mentions), Helpful (53), Ease of Use (40), Easy Integrations (23), Review Management (16). - **Reviews.io trade-offs:** Expensive (11 all-time mentions), some features behind paywalls, desire for more bundled features. - **Yotpo strengths:** Ease of Use (22 all-time mentions), Customer Support (21), Loyalty Programs (8), Review Management (12), Integrations (8). - **Yotpo trade-offs:** Expensive (11 all-time mentions), missing or limited features (8), some reviewers cite complexity and higher cost as business scales. ### Is Reviews.io or Yotpo better for small businesses? Reviews.io is the better fit for small businesses, with a higher satisfaction rating and strong small-business reviewer sentiment. - **Reviews.io:** Largest segment is Small-Business; reviewers consistently praise ease of use, support, and value for money. - **Yotpo:** Largest segment is Small-Business; reviewers note ease of use and loyalty features but frequently mention higher costs and complexity as business needs grow. ### Which Online Reputation Management platform has better integrations? Reviews.io is favored for integrations, with more reviewer-cited integration mentions and broader third-party tool support. - **Reviews.io:** Shopify (37 all-time mentions), Klaviyo (28), WooCommerce (4); reviewers highlight easy integration with ecommerce platforms. - **Yotpo:** Shopify (25 all-time mentions), Attentive (1); reviewers mention integration with Shopify and some challenges with other platforms. ### How do Reviews.io and Yotpo compare on customer support? Reviews.io leads Yotpo in Quality of Support by a material margin, with a 0.8-point advantage (9.6 vs 8.8). - **Reviews.io:** Reviewers consistently cite fast, helpful, and individualized support, with 91 all-time mentions for customer support and 53 for helpfulness. - **Yotpo:** Support is frequently praised (21 all-time mentions), but some reviewers note variability in support quality and slower response times as a trade-off. ### Which is easier to implement, Reviews.io or Yotpo? Reviews.io is rated higher for Ease of Setup, with a 0.5-point advantage (8.6 vs 8.1), and also leads on Ease of Admin. - **Reviews.io:** Reviewers describe setup as straightforward, with many citing easy onboarding, helpful support during migration, and intuitive integration with ecommerce platforms. - **Yotpo:** Reviewers note generally easy setup, especially with Shopify, but mention occasional complexity, glitches, and slower onboarding for advanced features. ### Which product has better Widgets? Reviews.io is favored for Widgets, with more frequent reviewer mentions and higher satisfaction with widget flexibility and display options. - **Reviews.io:** Widgets are frequently cited in recent reviews, with reviewers praising flexibility, display options, and ease of use; 40 all-time mentions for Ease of Use and 14 for User Interface. - **Yotpo:** Widgets are mentioned in recent reviews, but some reviewers note limited customization and desire for more layouts; 22 all-time mentions for Ease of Use and 6 for User Interface. 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