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Compare Reviews.io and Yotpo 
Featured Products
At a Glance
Market Segments
Small-Business (84.8% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Forever
Reviews.io
Star Rating
(608)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansYotpo
Star Rating
(258)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the platform's "ultra fast online customer support" and the attentiveness of the team, making it a reliable choice for businesses needing quick assistance.
- Users say that Yotpo offers a seamless user experience, particularly praising its "intuitive and easy to navigate" design, which simplifies the process of collecting and showcasing reviews, thus enhancing customer trust.
- According to verified reviews, Reviews.io stands out for its flexibility and integration capabilities, with users appreciating how easily it connects with industry standards like Klaviyo, making it a great option for businesses looking to streamline their review management.
- Reviewers mention that Yotpo's initial setup is notably easy, with many users enjoying the "white-glove setup" service, which helps businesses get started quickly and efficiently without much hassle.
- G2 reviewers highlight that Reviews.io has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and admin, which users find beneficial for daily operations.
- Users report that while Yotpo is effective for customer engagement, some find it less responsive in terms of support compared to Reviews.io, which could be a consideration for businesses that prioritize quick resolution of issues.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Reviews.io
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.2
502
8.6
207
Ease of Use
8.9
508
8.5
209
Ease of Setup
8.6
375
8.1
141
Ease of Admin
9.0
308
8.2
128
Quality of Support
9.6
507
8.8
199
Has the product been a good partner in doing business?
9.4
308
8.5
125
Product Direction (% positive)
9.3
460
8.1
193
Features by Category
Collection
8.3
126
7.8
44
|
Verified
8.8
223
|
Verified
8.0
58
|
Verified
8.6
221
|
Verified
7.6
57
|
Verified
8.6
212
|
Verified
7.9
53
|
Verified
8.1
187
|
Verified
8.0
48
|
Verified
Agentic AI - Review Management
7.6
14
6.7
6
8.0
14
6.1
6
Moderation
8.9
212
|
Verified
8.1
60
|
Verified
8.8
205
|
Verified
7.9
55
|
Verified
8.3
177
|
Verified
7.7
43
|
Verified
Use Cases
9.0
198
|
Verified
8.5
62
|
Verified
8.6
176
|
Verified
7.7
43
|
Verified
9.0
205
|
Verified
8.2
53
|
Verified
Administration
7.6
164
|
Verified
7.5
51
|
Verified
8.0
102
7.5
40
|
Verified
8.4
173
|
Verified
7.9
50
|
Verified
8.7
176
|
Verified
8.1
51
|
Verified
Feature Not Available
7.5
34
|
Verified
Display Options
8.5
172
|
Verified
7.5
40
|
Verified
8.9
197
|
Verified
7.8
56
|
Verified
8.8
192
|
Verified
7.6
57
|
Verified
8.6
173
|
Verified
7.5
50
|
Verified
Generative AI
8.0
102
6.2
13
Loyalty Experience
Not enough data
8.2
38
Not enough data
8.2
38
Not enough data
7.3
30
Not enough data
8.0
33
Not enough data
7.0
22
Not enough data
7.6
27
Loyalty Platform
Not enough data
7.8
31
Not enough data
7.9
27
Not enough data
7.7
31
Not enough data
7.2
23
Not enough data
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.4
202
|
Verified
9.1
48
|
Verified
8.8
170
|
Verified
Feature Not Available
8.8
178
|
Verified
8.6
38
|
Verified
Reporting
8.0
150
8.1
18
8.3
157
|
Verified
8.0
36
|
Verified
9.1
196
|
Verified
8.5
52
|
Verified
Media Monitoring
7.9
151
|
Verified
7.1
15
8.0
149
|
Verified
7.9
34
|
Verified
8.1
151
|
Verified
8.2
28
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
7.7
15
Generative AI
7.9
76
Not enough data
Agentic AI - Online Reputation Management
7.8
26
Not enough data
8.3
25
Not enough data
8.3
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reviews.io and Yotpo are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.6%
Apparel & Fashion
8.7%
Consumer Goods
6.0%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Retail
20.9%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.4%
Food & Beverages
4.9%
Other
43.0%
Discussions
Reviews.io has no discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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