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Compare Rev.io PSA formerly Tigerpaw One and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (76.9% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Rev.io PSA formerly Tigerpaw One
Star Rating
(39)3.3 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Rev.io PSA formerly Tigerpaw OneSyncro
Star Rating
(396)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro significantly outperforms Rev.io PSA in overall user satisfaction, with a G2 Score of 83.22 compared to Rev.io's 14.6. This indicates a much higher level of approval and positive experiences among users of Syncro.
- Users say that Syncro excels in ease of use and setup, with many praising its straightforward onboarding process. In contrast, Rev.io PSA has faced criticism for its more complex setup, which can be a hurdle for new users trying to get started.
- According to verified reviews, Syncro's ticket management system is highlighted as a standout feature, with users appreciating its smart ticket search that allows for quick resolution referencing. Meanwhile, Rev.io PSA is noted for its ability to integrate with QuickBooks, which is beneficial for telecom businesses, but it lacks the comprehensive ticketing features that Syncro offers.
- Reviewers mention that Syncro's pricing model, which charges per technician rather than per endpoint, is particularly advantageous for smaller operations. This flexibility is a strong selling point compared to Rev.io PSA, which does not have a clear entry-level pricing structure available.
- Users highlight the quality of support provided by Syncro, with many noting that the team is responsive and helpful. In contrast, while Rev.io PSA has received some positive feedback about its support team, it generally scores lower in this area, indicating potential room for improvement.
- According to recent user feedback, Syncro is praised for its continuous development and feature updates, which keeps the software relevant and useful. On the other hand, Rev.io PSA has not seen recent reviews, suggesting a lack of engagement or updates that could affect user satisfaction over time.
Pricing
Entry-Level Pricing
Rev.io PSA formerly Tigerpaw One
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Rev.io PSA formerly Tigerpaw One
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
7.2
36
8.8
338
Ease of Use
6.3
36
8.8
345
Ease of Setup
5.6
15
8.7
305
Ease of Admin
6.9
15
8.9
254
Quality of Support
7.0
35
8.5
313
Has the product been a good partner in doing business?
7.3
14
9.1
249
Product Direction (% positive)
5.1
36
9.1
336
Features by Category
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile & Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
289
Not enough data
8.7
46
Not enough data
8.0
32
Monitoring and Management
Not enough data
8.8
282
Not enough data
8.5
277
Not enough data
8.2
272
Not enough data
8.1
280
Not enough data
8.8
39
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
42
Service Management
Not enough data
8.7
275
Not enough data
8.1
32
Not enough data
9.0
51
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Customer Management
Not enough data
8.4
156
Not enough data
7.0
146
Not enough data
6.3
144
Not enough data
7.4
152
Project Management
Not enough data
6.2
147
Not enough data
6.2
148
Not enough data
6.6
144
Not enough data
6.6
143
Accounting
Not enough data
6.9
144
Not enough data
7.7
153
Not enough data
7.3
152
Not enough data
6.4
138
Not enough data
6.1
136
Portfolio Management
Not enough data
6.3
136
Not enough data
6.2
135
Not enough data
6.3
137
Not enough data
6.2
133
Analytics
Not enough data
6.2
132
Not enough data
7.3
146
Not enough data
6.6
133
Administration
Not enough data
7.5
149
Not enough data
7.3
146
Not enough data
8.0
146
Platform
Not enough data
7.7
142
Not enough data
6.9
131
Not enough data
9.0
146
Not enough data
6.8
142
Not enough data
5.0
133
Generative AI
Feature Not Available
5.3
51
Feature Not Available
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
204
Not enough data
8.4
200
Not enough data
7.2
182
Not enough data
8.9
208
Not enough data
8.2
197
Not enough data
8.1
201
Maintenance
Not enough data
8.8
214
Not enough data
7.6
175
Communication
Not enough data
8.0
192
Not enough data
5.2
163
Not enough data
5.1
164
Not enough data
6.2
170
Security
Not enough data
7.9
176
Not enough data
8.0
180
Device Support
Not enough data
6.6
180
Not enough data
7.7
187
Not enough data
7.7
191
Performance
Not enough data
7.8
202
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
188
Not enough data
8.6
197
Not enough data
8.5
198
Not enough data
7.0
172
Not enough data
7.3
163
Not enough data
9.2
196
Not enough data
8.5
189
Platform
Not enough data
8.0
188
Not enough data
Feature Not Available
Not enough data
8.0
187
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Rev.io PSA formerly Tigerpaw One and Syncro are categorized as Professional Services Automation
Unique Categories
Rev.io PSA formerly Tigerpaw One is categorized as Help Desk, CRM, Work Management, and Online Form Builder
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
Rev.io PSA formerly Tigerpaw One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
41.0%
Information Technology and Services
25.6%
Construction
5.1%
Computer Software
5.1%
Security and Investigations
2.6%
Other
20.5%
Information Technology and Services
54.3%
Computer & Network Security
24.9%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Alternatives
Discussions
Rev.io PSA formerly Tigerpaw One has no discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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