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Compare Referral Factory and impact.com 
Featured Products
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
$95.00 Per Month
No pricing available
Referral Factory
Star Rating
(179)4.8 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$95.00 Per Month
Free Trial is available
Browse all 4 pricing plansimpact.com
Star Rating
(2,023)4.5 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about impact.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that impact.com excels in providing a comprehensive attribution view, which allows users to analyze interactions between partners effectively. This feature is particularly beneficial for understanding consumer paths and optimizing marketing strategies.
- Users say that Referral Factory stands out for its ease of setup and user-friendly dashboard. Many appreciate how quickly they can track referrals and determine client eligibility for payments, making it a great choice for those looking for a straightforward solution.
- Reviewers mention that impact.com offers robust tracking capabilities and detailed performance reporting, which helps users monitor conversions and refine their campaigns. This level of insight is a significant advantage for businesses focused on data-driven marketing.
- According to verified reviews, Referral Factory is praised for its competitive pricing and lack of long-term contracts, making it an attractive option for small businesses. Users highlight the supportive customer service, which enhances the overall experience.
- G2 reviewers indicate that while impact.com has a higher overall satisfaction score, it faces challenges in user experience compared to Referral Factory. Users have noted that impact.com can be complex at times, which may require additional time for onboarding and familiarization.
- Users report that both platforms have their strengths, but Referral Factory's higher ratings in support and ease of use suggest it may be better suited for those who prioritize a seamless experience and quick implementation over extensive features.
Pricing
Entry-Level Pricing
Referral Factory
Starter
$95.00
Per Month
- 500 users
- 1 campaign
- Rewards & Integrations
impact.com
No pricing availableFree Trial
Referral Factory
Free Trial is available
impact.com
No trial information availableRatings
Meets Requirements
9.3
154
8.6
1,073
Ease of Use
9.6
158
8.2
1,277
Ease of Setup
9.4
84
8.1
977
Ease of Admin
9.6
71
8.3
486
Quality of Support
9.7
150
8.3
996
Has the product been a good partner in doing business?
9.6
68
8.6
480
Product Direction (% positive)
9.5
155
8.6
1,043
Features by Category
Social Analytics
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
21
Not enough data
8.8(won by default)
20
Not enough data
8.7(won by default)
19
Not enough data
8.9(won by default)
19
Not enough data
Feature Not Available
Not enough data
8.3(won by default)
20
Reports & Dashboards
Not enough data
8.7(won by default)
21
Not enough data
8.8(won by default)
21
Not enough data
9.0(won by default)
21
Not enough data
8.3(won by default)
20
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0(won by default)
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
9.5
29
8.7
778
9.4
34
8.7
756
9.2
25
8.1
637
Agentic AI - Affiliate Marketing
Not enough data
6.8
264
Not enough data
7.0
258
Not enough data
7.1
259
Not enough data
7.0
258
Not enough data
7.1
259
Not enough data
Feature Not Available
Tracking Options
9.0
26
7.9
714
9.4
29
8.7
816
9.1
25
8.1
684
Affiliate Management
9.3
25
8.6
657
9.4
27
8.6
662
9.3
28
8.1
624
Control
Not enough data
8.8
97
|
Verified
Not enough data
8.0
96
|
Verified
Not enough data
7.8
88
|
Verified
Platform - Partner Relationship Management (PRM)
Not enough data
8.2
96
|
Verified
Not enough data
7.8
92
|
Verified
Not enough data
8.0
17
Not enough data
7.7
17
Not enough data
7.3
17
Not enough data
7.0
19
Not enough data
8.6
17
Not enough data
7.4
17
Not enough data
7.9
15
Not enough data
7.3
14
Not enough data
8.3
19
Not enough data
7.6
17
Not enough data
7.6
15
Agentic AI - Partner Relationship Management (PRM)
Not enough data
7.0
17
Not enough data
Feature Not Available
Not enough data
7.0
16
Not enough data
6.6
16
Attribution Modeling
Not enough data
8.5
70
|
Verified
Not enough data
7.9
69
|
Verified
Not enough data
6.7
61
|
Verified
Not enough data
7.6
69
|
Verified
Not enough data
7.1
66
Not enough data
7.6
68
Agentic AI - Attribution
Not enough data
7.3
25
Not enough data
7.6
26
Not enough data
Feature Not Available
Not enough data
7.3
25
Marketing
Not enough data
7.4
59
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
7.8
65
|
Verified
Not enough data
8.0
63
|
Verified
Reporting
Not enough data
8.7
75
|
Verified
Not enough data
8.5
72
|
Verified
Not enough data
8.7
74
|
Verified
Platform Content
9.1
11
Not enough data
8.9
11
Not enough data
9.4
11
Not enough data
Basics
8.9
12
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
Performance
9.0
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Additional Functionality
8.8
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
Platform
8.8
15
Not enough data
8.8
14
Not enough data
9.2
12
Not enough data
9.3
15
Not enough data
9.3
14
Not enough data
8.9
12
Not enough data
8.7
15
Not enough data
9.2
15
Not enough data
Platform Basics
Not enough data
7.5
42
|
Verified
Not enough data
7.4
42
|
Verified
Platform Data
Not enough data
7.7
44
|
Verified
Not enough data
7.8
44
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.0
45
|
Verified
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.5
41
|
Verified
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
Feature Not Available
Not enough data
7.1
20
Not enough data
7.0
20
Not enough data
6.9
19
Monitoring & Listening
Not enough data
8.9
12
Not enough data
7.5
12
Not enough data
7.8
12
Not enough data
7.9
12
Not enough data
7.9
12
Not enough data
7.8
12
Agentic AI - Social Media Listening Tools
Not enough data
7.7
8
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
9.3
7
Not enough data
8.6
7
Data Management & Analysis
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
9.5
11
Loyalty Experience
Not enough data
8.6
35
Not enough data
8.9
36
Not enough data
8.2
30
Not enough data
8.4
33
Not enough data
7.6
30
Not enough data
Feature Not Available
Loyalty Platform
Not enough data
8.3
30
Not enough data
8.2
32
Not enough data
8.5
32
Not enough data
8.5
29
Not enough data
8.1
31
Agentic AI - Loyalty Management
Not enough data
Feature Not Available
Not enough data
7.6
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Account Mapping
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Partner Discovery
Not enough data
7.3
24
Not enough data
7.3
25
Not enough data
7.1
24
Partner Collaboration
Not enough data
8.5
26
Not enough data
8.5
23
Not enough data
8.4
24
Analytics
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
8.1
24
Integrations
Not enough data
Feature Not Available
Not enough data
7.0
23
Not enough data
Feature Not Available
Influencer Marketing
Not enough data
7.6
181
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
175
|
Verified
Not enough data
7.5
170
|
Verified
Not enough data
7.7
180
|
Verified
Not enough data
7.5
166
|
Verified
Not enough data
7.7
175
|
Verified
Not enough data
8.0
167
|
Verified
Not enough data
8.3
185
|
Verified
Not enough data
8.1
175
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
140
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
36
Agentic AI - Influencer Marketing Platforms
Not enough data
7.0
49
Not enough data
Feature Not Available
Not enough data
7.3
50
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
7.8
6
8.9
6
8.1
6
Not enough data
Feature Not Available
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
8.0
34
Not enough data
8.2
37
Not enough data
Feature Not Available
Outreach
Not enough data
7.6
32
Not enough data
Feature Not Available
Not enough data
7.3
32
Reporting
Not enough data
8.2
32
Not enough data
7.2
31
Not enough data
7.5
31
Agentic AI - Media and Influencer Targeting
Not enough data
Feature Not Available
Not enough data
7.4
20
Not enough data
7.3
20
Not enough data
7.3
20
Not enough data
7.3
20
User Rights/Roles
Not enough data
7.3
30
Not enough data
7.4
29
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.2
118
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
7.6
119
|
Verified
Not enough data
8.4
123
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.5
128
|
Verified
Not enough data
8.7
134
|
Verified
Not enough data
7.7
110
|
Verified
Not enough data
7.9
116
|
Verified
Not enough data
7.9
115
|
Verified
Not enough data
6.4
17
Agentic AI - Marketing Analytics
Not enough data
7.1
29
Not enough data
7.2
29
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Referral Factory and impact.com are categorized as Customer Advocacy and Affiliate Marketing
Unique Categories
Referral Factory is categorized as Sweepstakes and Employee Referral
impact.com is categorized as Influencer Marketing Platforms, Partner Relationship Management (PRM), Partner Ecosystem Platforms, Attribution, Media and Influencer Targeting, Loyalty Management, Tag Management Systems, Customer Journey Analytics, Marketing Analytics, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Referral Factory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
impact.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.0%
Financial Services
6.3%
Information Technology and Services
5.7%
Education Management
5.7%
Computer Software
5.7%
Other
56.6%
Marketing and Advertising
22.5%
Computer Software
6.2%
Information Technology and Services
5.2%
Retail
4.9%
Financial Services
4.6%
Other
56.5%
Alternatives
Discussions
What is referral feature?
1 Comment
KS
A referral feature usually refers to the features you look for when choosing your referral software. Here are some tips on what to look for in your referral...Read more
What is a referral tracking system?
1 Comment
Official Response from Referral Factory
A referral tracking system is a collection of tools to track and monitor the ROI of your referral program. You can track things like referrals generated...Read more
What does Referral Factory do?
1 Comment
KS
Plug and play software to build, launch, and manage your referral program. Referral Factory has been voted the #1 software to use for customer referral...Read more
What is impact.com used for?
3 Comments
א
impact.com is intended to be used as a partnership management platformRead more
Does SaaSquatch integrate with 3rd-party tools?
2 Comments
ST
SaaSquatch natively integrates with many of the tools you already use so that you can get the most out of your referral and loyalty programs. Whether it’s...Read more
How many dashboars out there for Impact.com?
2 Comments
SO
You can not use more than one account on impact,it's only one account you need to have to avoid being ban.Read more
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