1. [Home](https://www.g2.com/) 2. ... 3. [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) 4. [Referral Factory Discussions](https://www.g2.com/products/referral-factory/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6f1014c24c17e8708af0c998ed26e4e/referral-factory.png "Product Avatar Image") ![Reward for good Referral Factory reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37624/medal.svg "Reward for good Referral Factory reviews") ](/products/referral-factory/reviews) [ Referral Factory ](/products/referral-factory/reviews) (192)4.8/5 Referral Factory is referral marketing software for mid-market companies, enterprise teams and multi-location businesses that need to launch, manage and scale customer referral programs. Marketing and growth teams can run fully white-labelled referral programs without relying on ongoing development resources, while technical teams can connect referral data to existing systems through integrations, APIs and webhooks. Referral Factory helps businesses promote referral programs across online and offline channels, track referrals and conversions from start to finish, automate communications and rewards, and give customers a branded portal to view their activity. The platform supports referral workflows across industries including financial services, insurance, SaaS and multi-location home services. With Referral Factory, teams can: 👉 Build branded referral pages, forms and customer portals 👉 Create referral links for existing customers or allow customers to register themselves 👉 Promote programs using widgets, pop-ups, sticky bars, QR codes, landing pages and email campaigns 👉 Embed referral experiences inside websites, applications and logged-in portals 👉 Collect referred leads through custom forms 👉 Automate emails when customers join, refer, convert or qualify for rewards 👉 Track who referred whom, which referrals converted and which rewards are due 👉 Measure performance and ROI through real-time reporting and advanced analytics 👉 Integrate with hundreds of applications, including HubSpot, Salesforce, Stripe, Intercom, Zoho, Zapier, Make and more 👉 Connect referral data to custom systems using APIs and webhooks 👉 Automate 200+ reward options, including gift cards, Stripe credits, PayPal payouts and custom rewards Referral Factory supports the security, integration and governance requirements of established businesses. The platform is GDPR compliant, SOC 2 and ISO 27001 certified, and offers SSO, advanced integrations and flexible data-hosting options for larger organisations. Referral Factory provides 24/7 support, with dedicated onboarding and account support available for Pro and Enterprise customers. Show More * * * ### 90.0 Nps Score Already have Referral Factory? ### All Referral Factory Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 1 year ago More Options - [ # What improvements do you think Referral Factory needs to better serve referral marketing needs? ](/discussions/what-improvements-do-you-think-referral-factory-needs-to-better-serve-referral-marketing-needs) What improvements do you think Referral Factory needs to better serve referral marketing needs? [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software)[ Sweepstakes Software ](https://www.g2.com/tags/sweepstakes-software)[ Employee Referral Software ](https://www.g2.com/tags/employee-referral-software)[ Affiliate Marketing Software ](https://www.g2.com/tags/affiliate-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.&title=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What does Referral Factory do? ](/discussions/what-does-referral-factory-do) What does Referral Factory do? [ Customer Advocacy Software ](https://www.g2.com/tags/customer-advocacy-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.&title=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) 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[ Other Marketing Software ](https://www.g2.com/tags/other-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.&title=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) 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[ Other Marketing Software ](https://www.g2.com/tags/other-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.&title=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) 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[ Other Marketing Software ](https://www.g2.com/tags/other-marketing-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.&title=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Referral+Factory+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Referral+Factory+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%0aAsk+Referral+Factory+questions+and+get+answers+from+expert+users+in+our+Referral+Factory+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/referral-factory/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/e3f10ae35675731d6f49414504ac7147/referral-factory.svg "Product Avatar Image") ### Have you used Referral Factory before? Answer a few questions to help the Referral Factory community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Freferral-factory%2Fdiscuss%3Fsmall_ask%3Dreferral-factory) No