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At a Glance
Market Segments
Small-Business (59.6% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us Per Year
Rainforest QA
Star Rating
(168)4.3 out of 5
Market Segments
Small-Business (59.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
Learn more about Rainforest QAUserTesting
Star Rating
(781)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rainforest QA excels in Quality of Support with a score of 9.3, indicating that users feel well-supported during their testing processes. In contrast, UserTesting has a slightly lower score of 9.0, suggesting that while support is good, it may not be as responsive or comprehensive as Rainforest QA's.
- Reviewers mention that Rainforest QA's Test Feedback functionality is rated at 8.6, which allows for detailed insights into testing outcomes. UserTesting, while also strong, has a slightly lower score of 8.4, indicating that users may find Rainforest QA's feedback more actionable and relevant.
- G2 users highlight that Rainforest QA offers superior Test Variety with a score of 8.3, which allows users to conduct a wider range of tests. UserTesting's score of 7.9 suggests it may have fewer options for diverse testing scenarios, which could limit flexibility for some users.
- Users on G2 report that Rainforest QA's Ease of Setup is rated at 8.2, making it relatively straightforward to get started. In comparison, UserTesting has a higher score of 8.7, indicating that it may offer a more user-friendly onboarding experience, which could be beneficial for new users.
- Reviewers mention that Rainforest QA shines in Product Direction with a positive score of 9.4, suggesting that users feel confident in the product's future development. UserTesting's score of 8.1 indicates some uncertainty among users regarding its long-term roadmap.
- Users say that Rainforest QA's Survey Management features, particularly the Survey Builder, received a lower score of 5.8, indicating room for improvement. In contrast, UserTesting's survey management capabilities are perceived as more robust, which may enhance user experience in gathering feedback.
Pricing
Entry-Level Pricing
Rainforest QA
Annual Contract
Contact Us
Per Year
Get test automation services and an all-in-one test automation platform featuring no-code and AI-acceleration. Rainforest has everything you need to ship with quality, quickly.
- AI-Powered Speed: Leverage AI to generate comprehensive test plans, identify coverage gaps, create automated end-to-end tests, and automatically heal tests when your UI changes. Parallel test execution delivers results fast.
- No-Code Simplicity: Intuitive platform that anyone can use to create and maintain automated tests—no coding required. Visual-first approach reduces brittleness by avoiding exclusive reliance on fragile CSS selectors.
- All-in-One Platform: Complete testing infrastructure to create, run, review, and organize your entire test suite. Seamlessly integrates with your existing tech stack including GitHub, CircleCI, Slack, and more.
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Rainforest QA
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.5
147
8.6
598
Ease of Use
8.6
149
8.4
629
Ease of Setup
8.2
78
8.6
295
Ease of Admin
8.8
53
8.7
231
Quality of Support
9.2
142
9.0
521
Has the product been a good partner in doing business?
9.3
53
8.8
226
Product Direction (% positive)
9.3
143
8.1
588
Features by Category
User Response Methods
Not enough data
7.5
316
|
Verified
Not enough data
8.7
373
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
7.1
181
|
Verified
Not enough data
8.2
350
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
112
Not enough data
8.4
129
Not enough data
8.4
131
Not enough data
7.7
82
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
160
Insights
Not enough data
Feature Not Available
Not enough data
7.3
160
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.7
19
Not enough data
6.5
18
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.5
34
Not enough data
9.0
35
Not enough data
8.2
35
Not enough data
Feature Not Available
Not enough data
Automation
8.0
33
Not enough data
8.0
35
Not enough data
8.6
35
Not enough data
Agentic AI - Automation Testing
8.9
6
Not enough data
8.3
6
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
34
|
Verified
Not enough data
8.2
82
|
Verified
Not enough data
8.6
106
|
Verified
Not enough data
8.5
99
|
Verified
Process Management
Not enough data
8.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
88
|
Verified
Not enough data
9.2
14
|
Verified
Agentic AI - Software Testing
6.7
14
Not enough data
6.4
14
Not enough data
7.3
14
Not enough data
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rainforest QA and UserTesting share no categories
Unique Categories
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Rainforest QA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.7%
Information Technology and Services
13.9%
Internet
7.2%
Financial Services
4.8%
Hospital & Health Care
4.2%
Other
33.1%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.7%
Discussions
Does RainforestQA integrate with development tools?
1 Comment
DH
Yes! We have integrations listed on our help center (https://help.rainforestqa.com/docs/integration-partners) as well as our support team can help as you...Read more
Rainforest QA has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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