It's been two months since this profile received a new review

Test IO Reviews & Product Details

For more than a decade, Test IO has been a trusted testing partner for hundreds of iconic brands – tightly collaborating to deliver exceptional product experiences to customers around the globe - while also creating professional opportunities for the more than 400k (and growing!) diverse members of our international crowdtesting community. Since joining NYSE: EPAM in 2019, we've aggressively advanced our capabilities across quality engineering and professional testing services - maintaining our longstanding position as a leader in crowdtesting and quality assurance - while also gaining recognition by Gartner as a Leader in Application Testing Services.

Seller

EPAM Systems, Inc.

Discussions

Test IO Community

Languages Supported

German, English

Overview by

Justin Tanisawa

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Test IO Media

You can monitor a variety of selected test types.

Setting up a test is simple!

See detailed insights in test findings!

Bugs reviewed by type and severity.

Test IO Reviews (73)

G2 reviews are authentic and verified.

Here's how.

William G.

Software Engineer

Mid-Market (51-1000 emp.)

8/13/2024

"Test IO is quite useful, but with some pitfalls"

3.5/5

What do you like best about Test IO?

It is easy to set up tests, and it is quite useful for reusability and the ability to improve tests over time. It also gives you quick feedback on tests, rather then it taking a long time. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

There is a low ability to customize the testing process to be super specific, it forces you to make your tests a specific way, which is useful for reusabily and understandinf, but not helpful when you have a complex or specific process it isnt capable of. Review collected by and hosted on G2.com.

Response from Ted Weil of Test IO

edit

Thanks very much for the review and honest feedback, William! While we pride ourselves on being as adaptable and as flexible as possible, depending on the specificity of requirements it might be difficult to deliver. But we see those moments as opportunities to learn and invent so again, we appreciate your voice. Never feel shy about leaning on your Test IO account manager and/or asking them to pass along feedback to our development teams.

Wilder M.

Freelance Software Developer

Mid-Market (51-1000 emp.)

8/13/2024

"Easy to use and efficient"

4/5

What do you like best about Test IO?

Provides crowdtesting services, connecting companies with a global community of testers. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

While Test IO offers many advantages, there are some potential drawbacks to consider: Inconsistent Quality of Feedback, Communication Challenges, Potential for Duplicate Issues, Limited Control Over Testers Review collected by and hosted on G2.com.

Response from Ted Weil of Test IO

edit

Thanks for sharing your experience, Wilder. Never be shy about sharing questions, concerns, or issues with your Customer Success Manager. I know it sounds like the usual marketing propaganda, but they really do care intensely and will deep dive into any problems that might come up and resolve them. We do our best to get out ahead of and preempt curveballs, but 'problem solving' is a pillar of our delivery model.

Nellyannis R.

Scrum Master

Small-Business (50 or fewer emp.)

8/12/2024

"Is hard for low level testers"

2/5

What do you like best about Test IO?

The business proposal is really good, give people the opportunity to get money learning and implementing knowledge testing. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Is difficult to get money or escalate when you are a low level tester or when you only have the basic badge, since there isn't so many cases Review collected by and hosted on G2.com.

Response from Ted Weil of Test IO

edit

Hey Nellyannis - Thanks very much for sharing some Community feedback. I shared your input with the head of the Test IO Community and he offered the below response.

Your calling out our goal of creating a broad range of opportunities is absolutely correct. To that end, our Community team is heavily invested in helping and promoting Community members' growth and success. Always feel welcome and encouraged to reach out to our Community team with any questions, comments, or concerns:

"We offer learning opportunities to any tester regardless of their level or previous experience and recommend joining our Discord server, where we offer free learning events that will help her improve her knowledge and effectiveness.

For a tester with no prior experience, earning money will get easier over time. Every test cycle she participates in let’s her gain valuable experience. It’s a matter of time and commitment to this learning journey to become successful.

She can reach out to our tester support via the chat bubble in the bottom right corner of the tester interface to get additional help and tailored tips how she can improve."

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

8/12/2024

"Easy to use and efficient"

4/5

What do you like best about Test IO?

Bugs are easy to identify as numerous users are testing and checking sites. It helps to shape sites to nearly 100% perfection. Everything is super easy to use and is very efficient. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

I don't dislike anything. It is a great testing platform and very useful. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/19/2024

"Interesting and create experience"

4/5

What do you like best about Test IO?

I like the UI design most, very user friendly and easy to operate. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

The process is a little bit complicated. Review collected by and hosted on G2.com.

Verified User in E-Learning

Small-Business (50 or fewer emp.)

8/19/2024

"Awesome Testing Experience"

3/5

What do you like best about Test IO?

The UI is very friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Haven't explored the vast number of features much and would be interested if something comes up in the near future Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/5/2023

"Finding TestIO was a Game-Changer for Our QA Process!"

5/5

What do you like best about Test IO?

From the get-go, when we began using test.io for our quality assurance, we felt confident about our decision. The platform stands out because it lets us tap into a wide pool of testers without the usual complications, all at a straightforward monthly rate. And this feature is just scratching the surface.

Getting started with test.io was a breeze. We always had someone from their side guiding us, ensuring that any questions or doubts were promptly addressed. We never felt like we were navigating the waters alone, which made the whole onboarding phase that much easier.

Their regular check-ins have been both consistent and meaningful. It's clear they're not just going through the motions; they genuinely want us to thrive using their service. They're always on the lookout for our feedback and seem proactive about making the platform even better based on our experiences.

But what really won us over? Their customer success team. It feels like they've set a high bar for themselves when it comes to customer service. Every interaction with the test.io crew, whether it's with their customer support or their tech team, has been impressive. Their hands-on approach, passion for what they do, and real dedication to our success haven't gone unnoticed. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

The only hiccup we've encountered is sometimes navigating their portal to initiate tests; it can occasionally be slow or unresponsive. However, their team is always receptive to feedback and keen on making improvements. Plus, if you're ever pressed for time, they're more than willing to help kick off tests for you Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

Jumping on the TestIO bandwagon was like getting a fresh pair of eyes for our software testing process. Before, during those super busy development periods, we'd be scrambling to get more hands on deck for testing. The process of hiring and training folks just wasn't cutting it. Now, thanks to test.io and its nifty crowdsourcing thing, we don’t have that headache. Imagine having a bunch of keen testers from all over the globe giving your product a once-over. Not only do they spot the sneaky bugs, but they also clue us in on how real people might feel using our product. Oh, and that flat monthly rate? It's a lifesaver for our budgeting.

Since bringing test.io into the fold, I’ve noticed our product’s just gotten better and better. We’re pushing out updates and new bits faster than ever, and I can tell our users are loving it. It’s also taken a weight off our team’s shoulders. Instead of drowning in endless testing, we get to dive deep into making our product shine. Time, money, and the depth of the testing we get - test.io is the whole package for us. Review collected by and hosted on G2.com.

Kate W.

Mid-Market (51-1000 emp.)

9/12/2023

"Great product and great support team helped us improve our testing process."

4.5/5

What do you like best about Test IO?

The entire process of using test.io was incredibly user-friendly and as a product owner, I felt supported by the Test.io team every step of the way. As a small team, we have limited resources, but Test.io made it really easy to set up tests and push the results along to our developers, while also saving one of the most valuable resources: my time. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

The only thing that I found difficult was the inability to copy only selected test scenarios from one product to another (ie. from the Android test to the iOS test). I could copy ALL, but usually I didn't need to copy all. It was a minor issue though. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

Test.io helps me find the bugs in my product that I don't have the time to always be looking for, as well as constantly giving us the feedback from a new user. Their platform then gathers all information needed and connects directly with our Jira, allowing me to easily send the found issues over to my devlopers to be fixed quickly. Review collected by and hosted on G2.com.

Shanoob E.

Quality Engineer

Small-Business (50 or fewer emp.)

1/15/2024

"Have a good experience while using"

4.5/5

What do you like best about Test IO?

Have a good practise while using this app and very easy to handle Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Nothing dislikes me in Yest 10 but I'm suggesting you to know more about this Review collected by and hosted on G2.com.

Swapnil P.

Solutions Architect

Mid-Market (51-1000 emp.)

2/16/2023

"Streamline Your Testing Process with Test IO and Jira Integration"

4.5/5

What do you like best about Test IO?

Test IO's integration with Jira is a powerful combination that helps teams to streamline their testing process and improve the quality of their applications. Whether you are a small team or a large enterprise, this integration can help you to save time and resources while ensuring that your applications are thoroughly tested and meet your quality standards. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

there are some limitations to be aware of, such as a learning curve for Jira, limited control over the testing process, potential communication issues, cost, and a focus on functional testing rather than specialized testing. Teams should carefully consider the benefits and limitations of the Test IO and Jira integration before deciding whether it is the right fit for their needs. Review collected by and hosted on G2.com.