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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$ Unlimited users
No pricing available
Quiq
Star Rating
(31)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
$ Unlimited users
Browse all 3 pricing plansTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio excels in its API Call Speed, rated at 8.3, which allows for quick integration and responsiveness in applications. In contrast, Quiq Messaging shines with a higher rating of 8.7, indicating a slightly better performance in this area, making it a strong choice for businesses that prioritize speed.
- Reviewers mention that Quiq Messaging offers superior Quality of Support, with a score of 9.6 compared to Twilio's 8.0. This suggests that users of Quiq Messaging experience more effective and responsive customer service, which can be crucial for businesses needing timely assistance.
- G2 users highlight that Quiq Messaging has a more user-friendly interface, scoring 8.9 in Ease of Use, while Twilio's score of 8.4 indicates that it may require a bit more effort to navigate, making Quiq a better option for teams looking for simplicity.
- Users on G2 report that Twilio's Communication Varieties score of 8.4 is commendable, but Quiq Messaging outperforms it with a score of 9.3, showcasing its versatility in offering various communication channels, which is essential for businesses aiming for comprehensive customer engagement.
- Reviewers say that Twilio's functionality in terms of Text Messaging and Bulk SMS is robust, but Quiq Messaging's features in these areas are often highlighted as more intuitive and easier to manage, making it a preferred choice for businesses focused on SMS marketing.
- Users report that while both platforms offer strong security features, Twilio's HIPAA Compliance score of 8.5 is notable, but Quiq Messaging's overall security and compliance ratings are higher, indicating a more comprehensive approach to data protection, which is vital for industries handling sensitive information.
Pricing
Entry-Level Pricing
Quiq
Starter
$
Unlimited users
Optional CRM Integration +100/mo
- 750 SMS conversations/mo
- 500 Chat/Facebook Messenger/WhatsApp/Kik Conversations*/mo
- 2000 Outbound Notification Messages/mo
Twilio
No pricing availableFree Trial
Quiq
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
8.9
22
8.8
362
Ease of Use
9.0
24
8.2
367
Ease of Setup
8.8
20
7.8
206
Ease of Admin
8.3
18
7.9
194
Quality of Support
9.5
23
7.8
328
Has the product been a good partner in doing business?
9.6
19
8.1
185
Product Direction (% positive)
9.0
23
8.3
352
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Conversational Platform
8.7
10
Not enough data
Feature Not Available
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Support Automation
9.0
7
Not enough data
9.1
9
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
8
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
9.0
10
|
Verified
Not enough data
8.3
6
Not enough data
8.1
9
Not enough data
7.7
8
|
Verified
Not enough data
6.9
8
|
Verified
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Quiq and Twilio are categorized as RCS Business Messaging
Unique Categories
Quiq is categorized as Conversational Support, SMS Marketing, Live Chat, and Conversational Marketing
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Quiq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
13.3%
Banking
13.3%
Retail
10.0%
Financial Services
10.0%
Non-Profit Organization Management
6.7%
Other
46.7%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Discussions
Quiq has no discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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