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# Quiq vs Twilio Comparison - What are their main differences?

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QuiqTwilio[+ Add Product](#)

Pricing

**Quiq**
Free Trial

**$** Unlimited users · Starter

**Twilio**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Quiq**
2 months

Based on 6 responses

**Twilio**
2 months

Based on 49 responses

Return on Investment

**Quiq**
8 months5 months sooner

Based on 7 responses

**Twilio**
13 months

Based on 40 responses

Perceived Cost

**Quiq**
$$$$$

**Twilio**
$$$$$

Average Discount

**Quiq**
Not enough reviews yet

**Twilio**
10%

**Pros & Cons**
from reviews

**Quiq**
[
Customer Support (11)
](https://www.g2.com/products/quiq/reviews?filters%5Bsentiment_snippet%5D=1411825&qs=pros-and-cons#reviews)[
Ease of Use (10)
](https://www.g2.com/products/quiq/reviews?filters%5Bsentiment_snippet%5D=1411732&qs=pros-and-cons#reviews)[
Delays (3)
](https://www.g2.com/products/quiq/reviews?filters%5Bsentiment_snippet%5D=2482932&qs=pros-and-cons#reviews)[
Learning Curve (3)
](https://www.g2.com/products/quiq/reviews?filters%5Bsentiment_snippet%5D=2482859&qs=pros-and-cons#reviews)

**Twilio**
[
Ease of Use (40)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1308887&qs=pros-and-cons#reviews)[
Easy Integrations (30)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1310079&qs=pros-and-cons#reviews)[
Expensive (26)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1309252&qs=pros-and-cons#reviews)[
Poor Customer Support (23)
](https://www.g2.com/products/twilio/reviews?filters%5Bsentiment_snippet%5D=1309494&qs=pros-and-cons#reviews)

Integrations

**Quiq**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image")

Genesys Cloud CX

](https://www.g2.com/products/genesys-cloud-cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image")

Intuit Mailchimp Email...

](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image")

Salesforce Service Cloud

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[
View all
](https://www.g2.com/products/quiq/integrations)

**Twilio**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_008b482b2f316167c39b202b3ae42a79/cervis.png "Product Avatar Image")

CERVIS

](https://www.g2.com/products/cervis/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b1f08b5eb3285149fd8a0c0b64ebed1c/customer-io.png "Product Avatar Image")

Customer.io

](https://www.g2.com/products/customer-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6c205d533dba77b318af96d91beb2ac/databricks.jpeg "Product Avatar Image")

Databricks

](https://www.g2.com/products/databricks/reviews)[
View all
](https://www.g2.com/products/twilio/integrations)

Screenshots

**Quiq**
 ![Quiq screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/140262/Review-Sites-1-Quiq-Overview.png)

**Twilio**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Quiq**

9.2

9.233

**Twilio**

8.7

8.7382

Ease of Use

**Quiq**

9.1

9.139

**Twilio**

8.1

8.1394

Ease of Setup

**Quiq**

9.0

9.034

**Twilio**

7.5

7.5233

Ease of Admin

**Quiq**

8.3

8.322

**Twilio**

7.9

7.9201

Quality of Support

**Quiq**

9.6

9.634

**Twilio**

7.7

7.7348

Has the product been a good partner in doing business?

**Quiq**

9.7

9.724

**Twilio**

8.0

8.0192

Product Direction (% positive)

**Quiq**

9.3

9.334

**Twilio**

8.2

8.2368

**Features**
ratings from reviews

Communication Platform as a Service (CPaaS)

Not enough data

7.8

141

AI Customer Support Agents

9.6

13

Not enough data

Video Platform as a Service (VPaaS)

Not enough data

6.9

15

Cloud PBX Platforms

Not enough data

4.9

5

Conversational Support

9.2

16

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
48.9%

Enterprise(\> 1000 emp.)
20.0%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
48.9%

Enterprise(\> 1000 emp.)
20.0%

Small-Business(50 or fewer emp.)
52.4%

Mid-Market(51-1000 emp.)
29.8%

Enterprise(\> 1000 emp.)
17.8%

Small-Business(50 or fewer emp.)
52.4%

Mid-Market(51-1000 emp.)
29.8%

Enterprise(\> 1000 emp.)
17.8%

**Reviewers' Industry**

[![Quiq](https://images.g2crowd.com/uploads/product/hd_favicon/742f9b1346fb861e800a8e3eb3c99f12/quiq%282%29.svg "Quiq")](https://www.g2.com/products/quiq/reviews)
Quiq

Retail
17.8%

Consumer Services
13.3%

Banking
8.9%

Financial Services
8.9%

Non-Profit Organization Management
6.7%

Other
44.4%

[![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio")](https://www.g2.com/products/twilio/reviews)
Twilio

Computer Software
17.3%

Information Technology and Services
11.5%

Marketing and Advertising
7.3%

Financial Services
5.1%

Internet
4.6%

Other
54.2%

Alternatives

**Quiq Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift")

[
Drift
](/products/drift/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

**Twilio Alternatives**

 ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo")

[
Plivo
](/products/plivo/reviews)

 ![MSG91](https://images.g2crowd.com/uploads/product/hd_favicon/2518bd529361564782a6f5ee850b19df/msg91.svg "MSG91")

[
MSG91
](/products/msg91/reviews)

 ![Vonage Communications APIs](https://images.g2crowd.com/uploads/product/hd_favicon/2e3d95995bfd345d17b179df3141db83/vonage-communications-apis.svg "Vonage Communications APIs")

[
Vonage Communications APIs
](/products/vonage-communications-apis/reviews)

 ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")

[
Podium
](/products/podium/reviews)