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Quiq
Quiq
(44)
4.7 out of 5
Quiq
By Quiq, Inc.
Twilio
Twilio
(501)
4.1 out of 5
Twilio
By Twilio
Get a quote
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At a Glance
Quiq
Quiq
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$ Unlimited users
Browse all 3 pricing plans
Twilio
Twilio
Star Rating
(501)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Twilio excels in its API Call Speed, rated at 8.3, which allows for quick integration and responsiveness in applications. In contrast, Quiq Messaging shines with a higher rating of 8.7, indicating a slightly better performance in this area, making it a strong choice for businesses that prioritize speed.
  • Reviewers mention that Quiq Messaging offers superior Quality of Support, with a score of 9.6 compared to Twilio's 8.0. This suggests that users of Quiq Messaging experience more effective and responsive customer service, which can be crucial for businesses needing timely assistance.
  • G2 users highlight that Quiq Messaging has a more user-friendly interface, scoring 8.9 in Ease of Use, while Twilio's score of 8.4 indicates that it may require a bit more effort to navigate, making Quiq a better option for teams looking for simplicity.
  • Users on G2 report that Twilio's Communication Varieties score of 8.4 is commendable, but Quiq Messaging outperforms it with a score of 9.3, showcasing its versatility in offering various communication channels, which is essential for businesses aiming for comprehensive customer engagement.
  • Reviewers say that Twilio's functionality in terms of Text Messaging and Bulk SMS is robust, but Quiq Messaging's features in these areas are often highlighted as more intuitive and easier to manage, making it a preferred choice for businesses focused on SMS marketing.
  • Users report that while both platforms offer strong security features, Twilio's HIPAA Compliance score of 8.5 is notable, but Quiq Messaging's overall security and compliance ratings are higher, indicating a more comprehensive approach to data protection, which is vital for industries handling sensitive information.
Pricing
Entry-Level Pricing
Quiq
Starter
$
Unlimited users
Browse all 3 pricing plans
Twilio
No pricing available
Free Trial
Quiq
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.2
32
8.8
364
Ease of Use
9.1
37
8.2
370
Ease of Setup
9.0
33
7.7
209
Ease of Admin
8.3
22
7.9
194
Quality of Support
9.5
33
7.8
330
Has the product been a good partner in doing business?
9.6
23
8.1
185
Product Direction (% positive)
9.3
33
8.3
353
Features by Category
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
7.8
117
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
103
|
Verified
Not enough data
8.3
103
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
104
|
Verified
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
6.9
15
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Conversational SupportHide 10 FeaturesShow 10 Features
9.2
15
Not enough data
Conversational Platform
8.8
11
Not enough data
Not enough data
Not enough data
8.5
8
Not enough data
Not enough data
Not enough data
Support Automation
9.3
9
Not enough data
9.3
12
Not enough data
9.4
8
Not enough data
9.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud PBX PlatformsHide 10 FeaturesShow 10 Features
Not enough data
4.9
5
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp MarketingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
9.6
12
Not enough data
Customer Query Resolution - AI Customer Support Agents
9.4
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
8
Not enough data
Automation
9.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Quiq
Quiq
Twilio
Twilio
Quiq and Twilio share no categories
Unique Categories
Quiq
Twilio
Reviews
Reviewers' Company Size
Quiq
Quiq
Small-Business(50 or fewer emp.)
32.6%
Mid-Market(51-1000 emp.)
48.8%
Enterprise(> 1000 emp.)
18.6%
Twilio
Twilio
Small-Business(50 or fewer emp.)
51.2%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
18.9%
Reviewers' Industry
Quiq
Quiq
Retail
18.6%
Consumer Services
14.0%
Financial Services
9.3%
Banking
9.3%
Non-Profit Organization Management
7.0%
Other
41.9%
Twilio
Twilio
Computer Software
17.8%
Information Technology and Services
10.8%
Marketing and Advertising
6.8%
Internet
4.9%
Financial Services
4.9%
Other
54.7%
Alternatives
Quiq
Quiq Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Podium
Podium
Add Podium
Drift
Drift
Add Drift
Salesforce Service Cloud
SF Service Cloud
Add Salesforce Service Cloud
Twilio
Twilio Alternatives
Plivo
Plivo
Add Plivo
MSG91
MSG91
Add MSG91
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Podium
Podium
Add Podium
Discussions
Quiq
Quiq Discussions
Monty the Mongoose crying
Quiq has no discussions with answers
See all discussions
Twilio
Twilio Discussions
Is it possible to do automated skype message using twilio
2 Comments
Partha R.
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them. Read more
What is the use of twilio?
1 Comment
Dick Y.
DY
using Twilio as one of my cloud pabx alternatives.Read more
Is twilio reliable?
1 Comment
Lorenzo R.
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
See all discussions
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Ask Twilio a QuestionContact Twilio

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Quiq
Quiq
Twilio
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