AI Studio has great capabilities and is incredibly flexible. Visual interface for prompt engineering is simple, and code functionality makes it easy to implement other functions, prompts, API calls, etc. Reporting side is comprehensive and allows us to see all kinds of metrics for different AI agents, human agents, queues, etc. with different views, graphs, cards, and breakdowns. Review collected by and hosted on G2.com.
Reporting for a timeframe greater than ~30 days is cumbersome - can only select a limited date window. Review collected by and hosted on G2.com.






