Introducing G2.ai, the future of software buying.Try now
Compare Productboard and User Interviews 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Optimal
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Conveo
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Canny
Visit Website
At a Glance
Market Segments
Mid-Market (49.0% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
$19.00 1 Maker Per Month
$49.00
Productboard
Star Rating
(253)4.3 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Maker Per Month
Browse all 4 pricing plansUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansProductboard vs User Interviews
When assessing the two solutions, reviewers found User Interviews easier to use, set up, and administer. Reviewers also preferred doing business with User Interviews overall.
- Reviewers felt that User Interviews meets the needs of their business better than Productboard.
- When comparing quality of ongoing product support, reviewers felt that User Interviews is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of User Interviews over Productboard.
Pricing
Entry-Level Pricing
Productboard
Essentials
$19.00
1 Maker Per Month
Connect your backlog with always up-to-date and easy-to-share roadmaps
- 250 feedback notes
- 1 Teamspace
- 1 Objective
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Productboard
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.1
173
8.9
573
Ease of Use
8.2
174
9.0
592
Ease of Setup
8.2
84
8.6
209
Ease of Admin
8.8
73
9.0
114
Quality of Support
8.9
139
9.1
527
Has the product been a good partner in doing business?
8.8
68
9.1
114
Product Direction (% positive)
8.3
151
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Analytics
7.1
36
Not enough data
Execution
7.7
56
Not enough data
7.7
52
Not enough data
7.2
42
Not enough data
Roadmapping
8.6
58
Not enough data
8.4
52
Not enough data
Setup
8.7
26
Not enough data
8.8
20
Not enough data
8.0
20
Not enough data
8.5
16
Not enough data
Management
8.2
15
Not enough data
7.6
13
Not enough data
7.5
17
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.3
33
Not enough data
7.9
28
Not enough data
8.0
24
Not enough data
Functionality
6.1
16
Not enough data
8.1
32
Not enough data
7.8
29
Not enough data
7.4
30
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
7.5
74
Not enough data
7.1
61
Not enough data
8.1
100
Not enough data
Planning
Feature Not Available
Not enough data
8.2
111
Not enough data
7.2
76
Not enough data
7.5
88
Not enough data
Feature Not Available
Not enough data
Workflow Management
6.7
53
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Productboard and User Interviews share no categories
Unique Categories
Productboard is categorized as User Research Repositories, Decision-Making, Workflow Management, Strategy and Innovation Roadmapping Tools, and Product Management
User Interviews is categorized as Survey and User Research
Reviews
Reviewers' Company Size
Productboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
34.8%
Information Technology and Services
15.4%
Marketing and Advertising
6.5%
Internet
5.7%
Health, Wellness and Fitness
3.2%
Other
34.4%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
When do you expect to have more integrations?
1 Comment
SB
Hi João Paulo Villa Mello,
Thanks for sharing your thoughts and feedback. We are continually adding new integrations and new partners that are building...Read more
What is a feature product management?
1 Comment
DB
A product feature is used describe characteristics that your product has, or what it does, generally used in the context of functionality.
Here are some...Read more
What does Product Board do?
1 Comment
Official Response from Productboard
Productboard is a SaaS-based product managment software solution in which product teams can build roadmaps, collect and capture customer feedback, prioritize...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
