# Best Restaurant POS Systems *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Restaurant point of sale (POS) software provides restaurant and bar servers an easy way to take orders and process payment for multiple checks simultaneously. With POS software, restaurant managers and owners can meet many of their practical business needs, from managing daily service all the way up to high-level analytics. Orders can be entered either at touchscreen stations or tableside with mobile devices, and servers can easily keep track of their tables, edit orders, easily split checks, and apply discounts. Some products allow communication between servers and the kitchen, allowing them to be aware of inventory shortages and delays. By empowering servers with software that can provide myriad services, they can be more efficient and accommodating for customers. Many products are meant to be used on mounted tablets or other handheld devices, and can include ticket printers or cash drawers. Managers can also keep track of profits, inventory, menu trends, and other analytics. Certain products will also integrate food-delivery services, so you can either set up your own online ordering platform or work with another provider. POS software is often implemented along with other restaurant management systems like staffing management, inventory management, and finance platforms. Many products can integrate with these systems directly to create a streamlined experience. To qualify in the restaurant POS category, a product must: - Take orders from a menu and submit those orders to the kitchen for multiple guests or tables - Process payments using various methods such as cash, credit or debit card, etc. as well as split checks and add discounts - Offer secure data access and functionality to protect sensitive data such as customer information and credit card numbers - Include reporting and analytics to monitor sales indicators for each location, as well as order cancellations ## Best Restaurant POS Systems At A Glance - **Leader:** [SpotOn](https://www.g2.com/products/spoton/reviews) - **Highest Performer:** [Foodics](https://www.g2.com/products/foodics/reviews) - **Easiest to Use:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Top Trending:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Best Free Software:** [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) --- **Sponsored** ### Apicbase Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1112&secure%5Bdisplayable_resource_id%5D=2500&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bplacement_resource_ids%5D%5B%5D=2500&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=50893&secure%5Bresource_id%5D=1112&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-pos&secure%5Btoken%5D=44fad81a7852baab47b5d78c826b1306dab04ae488065f593774eea41e654e2d&secure%5Burl%5D=https%3A%2F%2Fget.apicbase.com%2Fplatform%2F&secure%5Burl_type%5D=product_website) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [SpotOn](https://www.g2.com/products/spoton/reviews) SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry **Average Rating:** 4.4/5.0 **Total Reviews:** 223 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.9/10 (Category avg: 8.5/10) - **Accounting:** 7.7/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [SpotOn](https://www.g2.com/sellers/spoton) - **Company Website:** https://www.spoton.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, US - **Twitter:** @SpotOn (3,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/spoton/ (2,581 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 60% Small-Business, 36% Mid-Market #### Pros & Cons **Pros:** - Customer Support (84 reviews) - Ease of Use (66 reviews) - Staff Professionalism (49 reviews) - Helpful (43 reviews) - User Interface (28 reviews) **Cons:** - Poor Customer Support (26 reviews) - Difficult Setup (16 reviews) - Technical Issues (15 reviews) - Connectivity Issues (14 reviews) - Slow Performance (13 reviews) ### 2. [Toast](https://www.g2.com/products/toast/reviews) Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. **Average Rating:** 4.2/5.0 **Total Reviews:** 346 **User Satisfaction Scores:** - **Ease of Use:** 8.8/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 8.7/10 (Category avg: 8.5/10) - **Accounting:** 8.3/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.8/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Toast](https://www.g2.com/sellers/toast) - **Company Website:** https://pos.toasttab.com/ - **Year Founded:** 2011 - **HQ Location:** Boston, MA - **Twitter:** @ToastTab (10,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/toast-inc/ (7,502 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 63% Small-Business, 30% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (87 reviews) - Intuitive (33 reviews) - Simple (29 reviews) - Features (26 reviews) - Helpful (25 reviews) **Cons:** - Poor Customer Support (24 reviews) - Expensive (19 reviews) - Poor Support Access (15 reviews) - Payment Issues (13 reviews) - Missing Features (11 reviews) ### 3. [Petpooja](https://www.g2.com/products/petpooja/reviews) Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 281 **User Satisfaction Scores:** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.1/10 (Category avg: 8.5/10) - **Accounting:** 8.9/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.8/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Petpooja](https://www.g2.com/sellers/petpooja) - **Company Website:** https://www.petpooja.com/ - **Year Founded:** 2011 - **HQ Location:** Ahmedabad, Gujarat - **Twitter:** @Petpooja_POS (387 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/petpooja-prayosha-food-service-pvt-ltd- (1,606 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 41% Small-Business, 37% Mid-Market #### Pros & Cons **Pros:** - Customer Support (49 reviews) - Ease of Use (46 reviews) - Inventory Management (37 reviews) - Billing (29 reviews) - Features (29 reviews) **Cons:** - Inventory Management (14 reviews) - Slow Performance (14 reviews) - Delayed Updates (6 reviews) - Training Difficulty (6 reviews) - Connectivity Issues (4 reviews) ### 4. [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) Restroworks is a cloud-based enterprise restaurant management platform trusted by 25,000+ restaurants across global markets. Purpose-built for multi-format restaurant operations—including QSR, fine dining, casual dining, and cafés—the platform delivers a comprehensive technology stack covering POS, Inventory Management, Kitchen Automation, Self-Ordering Kiosks, and analytics. With a fully integrated system that unifies front-of-house and back-of-house operations. With a strong presence across the US, the Middle East, Southeast Asia, the UK, and other global markets, Restroworks enables enterprise restaurant brands to scale efficiently, maintain operational consistency, and make data-driven decisions. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,267 **User Satisfaction Scores:** - **Ease of Use:** 9.6/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.5/10 (Category avg: 8.5/10) - **Accounting:** 9.3/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.4/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Restroworks](https://www.g2.com/sellers/restroworks) - **Year Founded:** 2012 - **HQ Location:** San Francisco, US - **Twitter:** @Restroworks (737 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2350408/ (191 employees on LinkedIn®) - **Ownership:** Private **Reviewer Demographics:** - **Who Uses This:** Manager, Restaurant Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 49% Small-Business, 49% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (169 reviews) - Customer Support (117 reviews) - Reporting (104 reviews) - Billing (92 reviews) - Features (77 reviews) **Cons:** - Poor Customer Support (23 reviews) - Poor Support Access (20 reviews) - Poor Support Service (17 reviews) - Connection Issues (16 reviews) - Connectivity Issues (16 reviews) ### 5. [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Cloud, brands get cloud-based POS without sacrificing quality, functionality or 24/7 access to support. Every feature is designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes. Aloha Cloud helps operators of all types run their restaurants with ease, keep tables turning with an easy-to-use POS, take any payment and get paid faster and save time and reduce stress. **Average Rating:** 3.9/5.0 **Total Reviews:** 329 **User Satisfaction Scores:** - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.1/10 (Category avg: 8.5/10) - **Accounting:** 8.8/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.9/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) - **Year Founded:** 1884 - **HQ Location:** Atlanta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,922 employees on LinkedIn®) - **Ownership:** NYSE: NCR - **Total Revenue (USD mm):** $6,207 **Reviewer Demographics:** - **Who Uses This:** Server, Bartender - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 40% Mid-Market, 38% Small-Business #### Pros & Cons **Pros:** - Ease of Use (26 reviews) - User Interface (16 reviews) - Intuitive (15 reviews) - Efficiency (13 reviews) - Features (13 reviews) **Cons:** - Limited Customization (11 reviews) - Slow Performance (10 reviews) - Learning Curve (9 reviews) - Poor Customer Support (9 reviews) - Connectivity Issues (7 reviews) ### 6. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,172 **User Satisfaction Scores:** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.1/10 (Category avg: 8.5/10) - **Accounting:** 8.8/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.6/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Block](https://www.g2.com/sellers/block) - **Company Website:** https://block.xyz/ - **Year Founded:** 2009 - **HQ Location:** Oakland, California - **Twitter:** @Square (309,608 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (13,211 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Business Owner - **Top Industries:** Retail, Food & Beverages - **Company Size:** 89% Small-Business, 7% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (122 reviews) - Payment Processing (58 reviews) - Features (44 reviews) - Simple (42 reviews) - Setup Ease (41 reviews) **Cons:** - High Fees (30 reviews) - Expensive (24 reviews) - Access Limitations (19 reviews) - Missing Features (17 reviews) - Payment Issues (17 reviews) ### 7. [Foodics](https://www.g2.com/products/foodics/reviews) Foodics is an All-in-One restaurant management & Point of Sale solution that helps business owners from all sizes and types to run their operations smoothly and with precision. We are the door of the restaurant owners to the ecosystem that allows them to benefit from many 3rd party service integrations, such as delivery aggregators, accounting, finance, loyalty, business intelligence, delivery management, and others. We dedicate ourselves to empowering the F&B community with technology to enable their growth. We took the community support initiatives to the next level with launching 2 financial products. 1. Payment solution that is integrated with Foodics RMS & POS that allows an easier checkout experience & seamless end of day and reconciliation operations. 2. Micro-lending program for small businesses to fund their operations and fuel their growth plans. **Average Rating:** 4.6/5.0 **Total Reviews:** 49 **User Satisfaction Scores:** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.4/10 (Category avg: 8.5/10) - **Accounting:** 8.9/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Foodics](https://www.g2.com/sellers/foodics) - **Year Founded:** 2014 - **HQ Location:** Riyadh - **Twitter:** @foodics (15,579 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/foodics/ (1,088 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 57% Small-Business, 37% Mid-Market ### 8. [Clover](https://www.g2.com/products/clover/reviews) Clover is a comprehensive, cloud-based point-of-sale (POS) system designed to streamline business operations across various industries, including restaurants, retail, eCommerce, and service sectors. By integrating payment processing, inventory management, and customer engagement tools into a single platform, Clover empowers businesses to manage daily tasks efficiently from anywhere, at any time. Its customizable solutions cater to businesses of all sizes, offering a range of devices and applications tailored to specific operational needs. Key Features and Functionality: - Versatile Payment Processing: Accepts all major credit and debit cards, mobile wallets, and contactless payments, ensuring a seamless transaction experience for customers. - Comprehensive Inventory Management: Organizes and tracks inventory in real-time, helping businesses maintain optimal stock levels and reduce losses. - Customer Relationship Management (CRM): Stores customer information, tracks purchase histories, and facilitates targeted marketing campaigns to enhance customer loyalty. - Employee Management: Manages staff schedules, sets individual permissions, and monitors sales performance to optimize team productivity. - Real-Time Reporting: Provides live sales data and customizable reports, enabling informed decision-making and performance tracking. - Online Ordering Integration: Supports in-house, pickup, and delivery orders, expanding sales channels and improving customer convenience. - App Market Access: Offers a wide range of third-party applications to extend functionality, including tools for accounting, marketing, and more. Primary Value and Solutions Provided: Clover addresses the complexities of modern business management by offering an all-in-one POS solution that simplifies operations, enhances customer experiences, and drives growth. By consolidating essential business functions into a single, user-friendly platform, Clover reduces the need for multiple disparate systems, thereby saving time and reducing operational costs. Its scalability ensures that as businesses grow, Clover can adapt to evolving needs, providing a reliable foundation for long-term success. **Average Rating:** 3.9/5.0 **Total Reviews:** 100 **User Satisfaction Scores:** - **Ease of Use:** 8.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.5/10 (Category avg: 8.5/10) - **Accounting:** 8.7/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.3/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Fiserv](https://www.g2.com/sellers/fiserv) - **Year Founded:** 1984 - **HQ Location:** Milwaukee, US - **Twitter:** @Fiserv (26,379 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3364/ (33,059 employees on LinkedIn®) - **Ownership:** BMV:FISV **Reviewer Demographics:** - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 73% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (15 reviews) - Payment Processing (6 reviews) - Setup Ease (6 reviews) - Convenience (5 reviews) - Easy Payments (4 reviews) **Cons:** - Missing Features (3 reviews) - Connectivity Issues (2 reviews) - High Fees (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) ### 9. [Chowbus POS](https://www.g2.com/products/chowbus-pos/reviews) Chowbus POS is a cloud-based, all-in-one point-of-sale system designed to help restaurants streamline their operations and increase profits. Founded in 2016 and headquartered in Chicago, Chowbus has quickly grown into a leading service provider for U.S. restaurants, offering a platform that meets their unique needs with innovation and efficiency. The system excels in smart ordering with industry-first features like buffet ordering restrictions and customizable digital menus. Chowbus integrates third-party delivery, web, and phone orders into one centralized system, simplifying order management for restaurant owners. Additionally, it offers loyalty programs, promotional tools, and MMS marketing to enhance customer engagement and drive revenue. Chowbus POS is built for speed and ease of use, helping restaurants improve efficiency, reduce costs, and increase revenue. With its intuitive interface, the platform requires minimal staff training, making it a seamless and cost-effective solution for restaurants nationwide. **Average Rating:** 4.9/5.0 **Total Reviews:** 12 **User Satisfaction Scores:** - **Ease of Use:** 10.0/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 10.0/10 (Category avg: 8.5/10) - **Accounting:** 9.2/10 (Category avg: 7.9/10) - **Payment Gateway:** 10.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Chowbus POS](https://www.g2.com/sellers/chowbus-pos) - **Year Founded:** 2016 - **HQ Location:** Chicago, US - **LinkedIn® Page:** https://www.linkedin.com/company/chowbus (184 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Restaurants - **Company Size:** 83% Small-Business, 17% Mid-Market #### Pros & Cons **Pros:** - Online Ordering (7 reviews) - Ease of Use (5 reviews) - Payment Convenience (3 reviews) - Ease of Operation (2 reviews) - Efficiency Optimization (2 reviews) **Cons:** - Online Ordering Issues (5 reviews) - Expensive (1 reviews) - Missing Features (1 reviews) - Payment Issues (1 reviews) ### 10. [Sapaad](https://www.g2.com/products/sapaad/reviews) Sapaad is a Cloud POS & Restaurant Management System. Great for small cafes to multi-chain restaurants. Supports walk-in, take-away, dine-in, home delivery, and online orders. Sapaad is user-friendly and device agnostic. Our affordable, pay-as-you-go pricing fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System. Sapaad's add-ons include in-built CRM, in-built Loyalty, online ordering, and SMS. It's partnered with leading accounting software such as Xero & Tally. It also integrates with leading food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, Lyve and more! **Average Rating:** 4.6/5.0 **Total Reviews:** 13 **User Satisfaction Scores:** - **Ease of Use:** 9.7/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.5/10 (Category avg: 8.5/10) - **Accounting:** 8.8/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Sapaad](https://www.g2.com/sellers/sapaad) - **Year Founded:** 2015 - **HQ Location:** Singapore, singapore - **Twitter:** @SapaadPOS (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sapaad-pte-limited/ (114 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Food & Beverages - **Company Size:** 54% Small-Business, 46% Mid-Market ### 11. [CAKE POS](https://www.g2.com/products/cake-pos/reviews) CAKE’s restaurant point-of-sale system is your ultimate partner in running smoother, faster, more profitable operations. Our integrated hardware and software are built for the pace of hospitality, helping you serve more guests, increase sales, and keep every order accurate from counter to kitchen. We embrace AI to streamline workflows, surface real-time insights, and automate the busywork that slows teams down. The result: smarter decisions, faster service, and a restaurant that runs with effortless precision. And with our 24/7/365 white-glove support, you can stay focused on what you do best. Because running a restaurant is a piece of CAKE when you have the right POS system by your side. **Average Rating:** 4.8/5.0 **Total Reviews:** 39 **User Satisfaction Scores:** - **Ease of Use:** 9.7/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 8.6/10 (Category avg: 8.5/10) - **Accounting:** 9.0/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.1/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Mad Mobile](https://www.g2.com/sellers/mad-mobile-5facd6e1-1ffd-4e16-8367-270d6e9da537) - **Company Website:** https://www.madmobile.com - **Year Founded:** 2010 - **HQ Location:** 4050 W Boy Scout Blvd, Tampa, FL 33607 - **Twitter:** @MadMobile (654 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mad-mobile-inc-/ (359 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 87% Small-Business, 13% Mid-Market #### Pros & Cons **Pros:** - Cloud Hosting (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) **Cons:** - Unfriendly Interface (1 reviews) ### 12. [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments. With tools like accounting, loyalty and in-depth analytics, Lightspeed Restaurant POS is built to help restaurants provide seamless customer service and grow their business. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.1/10 (Category avg: 8.5/10) - **Accounting:** 7.5/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.1/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Lightspeed](https://www.g2.com/sellers/lightspeed) - **Year Founded:** 2005 - **HQ Location:** Montreal - **Twitter:** @LightspeedHQ (18,462 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1557218/ (3,474 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 85% Small-Business, 11% Mid-Market #### Pros & Cons **Pros:** - Features (2 reviews) - Ease of Use (1 reviews) - Reporting (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Support Access (2 reviews) - High Fees (1 reviews) - Payment Issues (1 reviews) - Poor Reporting (1 reviews) ### 13. [Loyverse Free POS](https://www.g2.com/products/loyverse-free-pos/reviews) Loyverse POS is the free POS (free point-of-sale) app perfect for your retail store, cafe, bar, restaurant, coffee shop, beauty salon, kiosk, food truck, car wash whether you have single or multiple stores. No ads, no credit card required, no contracts, and no commitments. Use Loyverse POS free point of sale system instead of a cash register and track sales and inventory in real time, manage items, view sales reports. Build your customer database, send them messages and electronic receipts, collect valuable feedback. Loyverse free POS software helps you turn your smartphone or tablet into a complete, easy to use, intuitive point of sale (retail POS) system enriched with customer relationship management (CRM). **Average Rating:** 4.7/5.0 **Total Reviews:** 17 **User Satisfaction Scores:** - **Ease of Use:** 9.9/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.4/10 (Category avg: 8.5/10) - **Accounting:** 7.4/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Loyverse POS](https://www.g2.com/sellers/loyverse-pos) - **Year Founded:** 2014 - **HQ Location:** Esperanza, Santa Fe - **Twitter:** @LoyversePOS (1,380 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/loyverse-pos/ (18 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Restaurants - **Company Size:** 76% Small-Business, 12% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - System Integration (1 reviews) - User Interface (1 reviews) **Cons:** - Integration Issues (1 reviews) - Lack of Integrations (1 reviews) - Manual Processes (1 reviews) ### 14. [HungerRush POS](https://www.g2.com/products/hungerrush-pos/reviews) HungerRush POS is a comprehensive cloud-based restaurant management system tailored to quick-service and fast casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting and management processes, marketing, and payment processing. HungerRush provides flexible software and true business partnership to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools to grow their business. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 **User Satisfaction Scores:** - **Ease of Use:** 9.3/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.4/10 (Category avg: 8.5/10) - **Accounting:** 8.5/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.9/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [HungerRush](https://www.g2.com/sellers/hungerrush) - **Company Website:** https://www.hungerrush.com/ - **Year Founded:** 2003 - **HQ Location:** Houston, Texas - **Twitter:** @hungerrush - **LinkedIn® Page:** https://www.linkedin.com/company/hungerrush/ (270 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 56% Small-Business, 38% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - Reservations Management (1 reviews) - Setup Ease (1 reviews) **Cons:** - Complexity (1 reviews) - Delayed Updates (1 reviews) - Inaccurate Tracking (1 reviews) - Integration Issues (1 reviews) - Long Delays (1 reviews) ### 15. [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur. **Average Rating:** 4.1/5.0 **Total Reviews:** 87 **User Satisfaction Scores:** - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 8.3/10 (Category avg: 8.5/10) - **Accounting:** 9.2/10 (Category avg: 7.9/10) - **Payment Gateway:** 9.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Upserve](https://www.g2.com/sellers/upserve) - **Year Founded:** 2009 - **HQ Location:** Providence, RI - **Twitter:** @getupserve (5,747 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10501821/ (41 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 78% Small-Business, 16% Mid-Market ### 16. [Arryved](https://www.g2.com/products/arryved/reviews) Arryved is the most trusted all-in-one POS system for food, drink, music, and hospitality spots. Built by industry experts and enthusiasts, Arryved’s flexible system makes service easy so staff can focus on charming guests. Plus, with a full suite of customizable features, merchants have the freedom to experiment and identify what’s best for business growth. Arryved offers simple pricing and world-class customer support 7 days/week, underscoring their commitment to scale thriving businesses. **Average Rating:** 4.6/5.0 **Total Reviews:** 18 **User Satisfaction Scores:** - **Ease of Use:** 9.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 6.3/10 (Category avg: 8.5/10) - **Accounting:** 8.0/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Arryved](https://www.g2.com/sellers/arryved) - **Year Founded:** 2015 - **HQ Location:** Boulder, Colorado - **LinkedIn® Page:** https://www.linkedin.com/company/10335209 (36 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Food & Beverages - **Company Size:** 83% Small-Business, 17% Mid-Market ### 17. [PAR POS](https://www.g2.com/products/par-pos/reviews) Cloud-based PAR POS helps restaurants run efficiently, improve service accuracy, and reduce wait times for happier guests. You can handle orders, payments, and hardware seamlessly in one place with our complete solution or choose from top integrations without limitations. PAR is highly adaptable to suit your unique menu, branding, and workflow needs but you can also choose from one of our many templates. PAR POS's easy-to-use design helps staff learn quickly, with employees trained in less than 30 minutes. With 24/7 support from our team of 200+ experts and localized service offerings, PAR POS provides the true partnership you need to grow your business. **Average Rating:** 4.0/5.0 **Total Reviews:** 12 **User Satisfaction Scores:** - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 5.4/10 (Category avg: 8.5/10) - **Accounting:** 6.3/10 (Category avg: 7.9/10) - **Payment Gateway:** 6.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [PAR Technology](https://www.g2.com/sellers/par-technology-3bb025f3-cab2-4247-bb36-adab46a9a98a) - **Year Founded:** 1968 - **HQ Location:** New Hartford, NY - **Twitter:** @PAR_Tech (4,783 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/partechnology/ (2,064 employees on LinkedIn®) - **Ownership:** NYSE:PAR **Reviewer Demographics:** - **Top Industries:** Restaurants - **Company Size:** 37% Enterprise, 37% Small-Business ### 18. [SkyTab](https://www.g2.com/products/shift4-skytab/reviews) SkyTab is a next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. **Average Rating:** 3.3/5.0 **Total Reviews:** 34 **User Satisfaction Scores:** - **Ease of Use:** 7.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.7/10 (Category avg: 8.5/10) - **Accounting:** 8.3/10 (Category avg: 7.9/10) - **Payment Gateway:** 7.6/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Shift4](https://www.g2.com/sellers/shift4-7215f5c3-556d-4243-9e79-393ef57309d2) - **HQ Location:** Center Valley, Pennsylvania - **LinkedIn® Page:** https://www.linkedin.com/company/shift4/ (2,480 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 62% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) ### 19. [Lavu](https://www.g2.com/products/lavu/reviews) Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant management system goes beyond simply placing orders and accepting payments. With employee management functionality including scheduling, shift-trading, and payroll reports, extensive sales and inventory reporting, inventory management, online ordering, and more, Lavu is a fully-featured system for all your restaurant management needs. Reporting can be accessed from the Control Panel at work, home, or anywhere with an internet connection, perfect for multiple location restaurants or owners on the go. Lavu offers a Loyalty App, delivery routing, happy hour pricing, layout customization, menu customization, and more. You have the freedom to choose the payment processor of your choice and no matter who you choose you will be able to easily split checks and accept multiple payment types through your Lavu POS. An affordable, intuitive system that is easy to use, easy to train on and that can be up and running in your establishment in no time. Currently being used in 60 countries, Lavu is the perfect choice for your restaurant, big or small, mobile or brick and mortar. **Average Rating:** 3.8/5.0 **Total Reviews:** 97 **User Satisfaction Scores:** - **Ease of Use:** 8.4/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.9/10 (Category avg: 8.5/10) - **Accounting:** 8.1/10 (Category avg: 7.9/10) - **Payment Gateway:** 8.4/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Lavu](https://www.g2.com/sellers/lavu) - **Year Founded:** 2010 - **HQ Location:** Albuquerque, NM - **Twitter:** @LavuInc (2,165 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1818919/ (207 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 88% Small-Business, 12% Mid-Market ### 20. [Heartland Dinerware](https://www.g2.com/products/heartland-dinerware/reviews) Dinerware makes restaurant management and customer service simple, so your staff can focus on your guests instead of a complicated restaurant point of sale (POS) system — your guests can focus on each other and a great experience dining out. **Average Rating:** 3.4/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Ease of Use:** 8.1/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 1.7/10 (Category avg: 8.5/10) - **Accounting:** 4.2/10 (Category avg: 7.9/10) - **Payment Gateway:** 6.7/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Heartland Payment Systems](https://www.g2.com/sellers/heartland-payment-systems) - **Year Founded:** 1997 - **HQ Location:** Edmond, OK - **LinkedIn® Page:** https://www.linkedin.com/company/11054/ (3,963 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 93% Small-Business, 7% Mid-Market ### 21. [Squirrel POS](https://www.g2.com/products/squirrel-pos/reviews) With Squirrel POS, you can have it all — best-in-class POS system for restaurants, unparalleled support, and the flexibility to choose your own platform, hardware, and hospitality tech integrations. **Average Rating:** 4.0/5.0 **Total Reviews:** 39 **User Satisfaction Scores:** - **Ease of Use:** 8.2/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 7.5/10 (Category avg: 8.5/10) - **Accounting:** 7.4/10 (Category avg: 7.9/10) - **Payment Gateway:** 7.5/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Squirrel Systems](https://www.g2.com/sellers/squirrel-systems) - **Year Founded:** 1984 - **HQ Location:** Vancouver, BC - **Twitter:** @squirrelsystems (2,038 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/30741/ (110 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Restaurants, Hospitality - **Company Size:** 53% Mid-Market, 38% Small-Business ### 22. [MYR POS](https://www.g2.com/products/myr-pos/reviews) MYR POS is a point-of-sale system built specifically for quick-service restaurants in Canada and the U.S. It helps busy restaurants speed up ordering, sync online and in-store sales, and stay compliant with local tax regulations like Quebec’s Web-SRM. With easy setup, integrations for delivery and payments, and local support, MYR POS gives restaurant owners the tools to run and grow their business with confidence. **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **User Satisfaction Scores:** - **Ease of Use:** 10.0/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 8.3/10 (Category avg: 8.5/10) - **Payment Gateway:** 9.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Koomi](https://www.g2.com/sellers/koomi) - **Year Founded:** 2015 - **HQ Location:** Montreal, Quebec - **Twitter:** @myr_pos (113 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10815170/ (13 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Restaurants - **Company Size:** 100% Small-Business, 10% Mid-Market ### 23. [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. **Average Rating:** 4.1/5.0 **Total Reviews:** 106 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 6.6/10 (Category avg: 8.5/10) - **Accounting:** 6.2/10 (Category avg: 7.9/10) - **Payment Gateway:** 5.2/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [TouchBistro](https://www.g2.com/sellers/touchbistro) - **Year Founded:** 2011 - **HQ Location:** Toronto, Canada - **Twitter:** @touchbistro (2,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2410023/ (391 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, President - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 84% Small-Business, 11% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Reliability (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Connectivity Issues (1 reviews) - Expensive (1 reviews) - Inventory Management (1 reviews) - Lack of Tracking (1 reviews) ### 24. [InfoGenesis POS](https://www.g2.com/products/infogenesis-pos/reviews) Agilysys InfoGenesis POS is a comprehensive point-of-sale solution tailored for the hospitality industry, including hotels, resorts, casinos, and food and beverage outlets. It offers a scalable and flexible platform that supports both fixed and mobile devices across Windows, Android, and iOS operating systems. Designed to enhance operational efficiency and elevate guest experiences, InfoGenesis POS integrates seamlessly with various property management systems and provides robust reporting capabilities. Key Features and Functionality: - Flexible Deployment: Available as a cloud-based or on-premise solution, accommodating diverse operational needs. - Device Compatibility: Supports a wide range of devices, including traditional POS terminals, tablets, and smartphones, enabling both fixed and mobile point-of-sale operations. - Comprehensive Management Tools: Includes features for table and order management, inventory tracking, employee management, and real-time reporting. - Secure Payment Processing: Offers secure, contactless payment options with PCI-validated P2PE and EMV encryption through Agilysys Pay. - Offline Capabilities: Ensures uninterrupted service during network outages with industry-leading offline functionality. - Integration with Other Systems: Seamlessly connects with Agilysys property management systems, loyalty programs, and inventory solutions for unified operations. Primary Value and Solutions Provided: InfoGenesis POS addresses the complex needs of high-volume hospitality environments by streamlining operations and enhancing guest satisfaction. Its flexible deployment options and device compatibility allow businesses to adapt to various service scenarios, from traditional dining to mobile and self-service settings. The system's comprehensive management tools and real-time reporting capabilities empower operators to make informed decisions, optimize workflows, and increase revenue. By integrating with other Agilysys solutions, InfoGenesis POS provides a cohesive ecosystem that simplifies management tasks and delivers a seamless experience for both staff and guests. **Average Rating:** 3.8/5.0 **Total Reviews:** 12 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 9.2/10 (Category avg: 8.5/10) - **Accounting:** 7.5/10 (Category avg: 7.9/10) - **Payment Gateway:** 7.9/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Agilysys](https://www.g2.com/sellers/agilysys) - **Year Founded:** 1963 - **HQ Location:** Alpharetta, Georgia - **Twitter:** @agilysys (3,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/agilysys (2,817 employees on LinkedIn®) - **Ownership:** NASDAQ: AGYS **Reviewer Demographics:** - **Top Industries:** Hospitality - **Company Size:** 42% Enterprise, 33% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - POS Integration (1 reviews) **Cons:** - Integration Issues (1 reviews) - Poor Customer Support (1 reviews) ### 25. [Silverware](https://www.g2.com/products/silverware/reviews) Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. Silverware helps its customers bring more to the table. **Average Rating:** 3.8/5.0 **Total Reviews:** 58 **User Satisfaction Scores:** - **Ease of Use:** 8.0/10 (Category avg: 8.5/10) - **Takeout & Delivery:** 6.7/10 (Category avg: 8.5/10) - **Accounting:** 7.4/10 (Category avg: 7.9/10) - **Payment Gateway:** 6.8/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Silverware POS](https://www.g2.com/sellers/silverware-pos) - **Year Founded:** 1988 - **HQ Location:** Ontario, Canada - **Twitter:** @SilverwarePOS (1,598 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/890194/ (91 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Hospitality - **Company Size:** 55% Small-Business, 37% Mid-Market ## Parent Category [Restaurant Software](https://www.g2.com/categories/restaurant) ## Related Categories - [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) - [Retail POS Systems](https://www.g2.com/categories/retail-pos) - [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) --- ## Buyer Guide ### What You Should Know about Restaurant POS Systems ### What are Restaurant POS Systems? Restaurant POS systems are crucial to keeping a restaurant running smoothly. As anyone who has worked in a restaurant knows, there are a lot of moving parts in both the front and the back of the house. Day-to-day operations are complicated and can involve everything from inventory management and purchasing, to employee management and scheduling reservations for guests. While [restaurant management software](https://www.g2.com/categories/restaurant-management) is intended to be more of an end-to-end solution, restaurant point of sale software can also contain many of the same features. One of the main advantages of restaurant POS systems is the ability to integrate with important software such as accounting tools, online ordering platforms, customer management software, and much more. The inclusion of a cash drawer, barcode reader, and an android and iPad stand to be used either at the counter or tableside is an added advantage. **What Does Restaurant POS Stand For?** Restaurant POS stands for Restaurant Point Of Sale. It is a place in the restaurant where an order is taken from the customer, or a transaction is completed against an order placed. Restaurant POS software has a front end and a back end. The front end is where the transaction is processed at the point of sale. The back end gives access to the analytics, sales figures, inventory tracking, and other relevant information to be used by the management. #### What Types of Restaurant POS Systems Exist? There are mainly two types of restaurant POS systems currently in use; traditional POS systems and cloud-based POS systems. While most of the technological operations were earlier performed by traditional POS systems, more and more businesses are moving towards cloud-based systems for their restaurants. **Traditional POS system** Traditional POS systems, also known as on-premises or legacy POS systems, consisted of desktop computers and other pieces of hardware which were linked to the internet by a remote server set separately inside restaurant locations. These systems are traditional in a way that they need to be updated manually and most of their security and data storage takes place inside restaurant premises. Once an order is placed manually and an invoice is generated through a printer, the service staff has to then coordinate with the kitchen staff to fulfill the ticket. **Cloud-based POS system** Cloud-based restaurant POS or mobile POS (android/iOS) systems are all-in-one POS systems that provide enormous advantages over traditional POS systems. These user-friendly POS systems are hosted on the cloud, hence all the data entered is saved on a real-time basis. This software can be easily installed on a smartphone or an iPad and placed at the counter or tableside. Cloud-based functionality allows a convenient and efficient path of communication by automating tasks at each station; from placing a contactless order and fulfilling a ticket, to processing a payment and scheduling an update. This software also provides 24-7 customer support for any technical issue.  ### What are Common Features of Restaurant POS Systems? There are several features a restaurant POS software provides. The following are some core features that can help users in multiple ways: **Online ordering:** Customers love ordering food online, so it makes sense to get in on the action. A POS system with functionality to create an online ordering integrated with a third-party delivery service portal helps keep everything in one place as well as save time and money when trying to figure out how to build a website and avoid vendor fees. Also, with those orders coming directly through the POS tool, orders are less likely to be lost or pushed aside in favor of in-house diners. **Tableside ordering:** Since it's important to reduce the use of paper these days, POS systems help users go paperless. POS systems with mobile capabilities allow servers to place orders directly into the system using a tablet or mobile phone. Not only does this reduce mistakes, but it also increases efficiency as orders are sent to the kitchen immediately. There is also the possibility for order kiosks, allowing customers to place their orders directly into the POS system and bypassing servers entirely. This is ideal for restaurants where customers order at the counter, freeing up cashiers to help prepare orders faster. **Inventory management:** Linking back-of-house and front-of-house functions are crucial, and many restaurant POS systems include inventory management features that allow users to be on top of sourcing and purchasing. In many tools, this is automated such that every item ordered is automatically removed from the restaurant’s inventory. With accurate reporting of what’s available, users will be able to save more money ordering only what is necessary while reducing waste. **Menu building:** Building a menu can be a complex endeavor, but restaurant POS systems allow users to see their inventory and build an appropriate menu. With the menu already in the POS system, servers can easily place orders, especially if that menu is intuitively organized specifically for the restaurant’s workflow. **Seating plans:** The advantage of a POS system is that users can dynamically seat customers as tables become available. With the ability to track reservations and know which tables are reserved at the beginning of service, it becomes much easier to seat walk-in customers. The system may also allow users to see how close a table is to finishing, helping them avoid giving inaccurate wait times and potentially losing customers. **Quality reports:** Various reports help users run their businesses more intelligently because they provide key insights into what they are doing well and what they may need to work on. Perhaps a certain menu item is ordered much less often than others. It may be time to rework it or remove it from the menu. Reports can also help with labor costs by determining which shifts have the most business and therefore need the most servers. Reports provide a large-scale view of the business and are therefore extremely helpful for creating a plan. **Loyalty programs:** Marketing is important for every small business, especially when there aren’t a lot of extra funds lying around to pay for it. Loyalty programs, therefore, are an easy way to help ensure repeat business. Using a POS tool with a built-in loyalty program, users can create gift cards, punch cards, or any other loyalty programs quickly and easily to ensure customers keep coming back and spending more. **Hardware:** Many POS systems come with hardware options such as cash drawers, tablets, card readers, and receipt printers. Hardware can be expensive, so any hardware must work well with the software purchased. It’s also important that the hardware is reliable and durable since it will ideally be getting a lot of use. Because hardware can be a significant expense, users may be reluctant to buy more than the bare minimum, but their restaurant will work more efficiently if they purchase enough hardware so employees aren’t doubling up. **Accounting:** Keeping track of how much money is coming in and how it is being used is crucial to any business. Accounting features within a POS system make it easy to monitor every transaction, track purchasing, and keep an eye on general overhead spending. The more organized a business’s finances are, the easier it is to focus on the day-to-day restaurant operations. ### What are the Benefits of Restaurant POS Systems? Running a successful restaurant business needs a thorough understanding of the brand image, customers’ needs, and its service offerings. POS systems come with multiple benefits that can keep track of these metrics and help businesses stay ahead of the competition. **Benefits for owners:** With a restaurant POS software in place, owners can monitor sales, check inventory usages, and track staff behavior without a physical presence on the site. Also, it helps in contributing to the restaurant’s marketing efforts with specific features like loyalty programs, gift cards, customer rewards, messaging tools, targeted promotions, and more. It helps in identifying and addressing all those issues that may affect the bottom line and formulating a strategy to tackle them. **Benefits for staff:** POS software helps in taking orders, communicating those orders to the kitchen, and providing quick service to the customers. It helps chefs potentially build menus and indicate which menu items are no longer available as service progresses. The advantage is that servers can create, split, or refund checks quickly and easily. It also includes time clock functionality, with staff signing in and out as per their schedules on a POS terminal. As a whole, it ensures stronger financial security and streamlined time management. **Benefits for customers:** The results of all the actions that a POS software takes care of lead to an increase in customer satisfaction, retention, footfall at the restaurant. Reduction in waiting time, self-ordering options, execution of correct orders, electronic bills, contactless payment processes, offers, and discounts are some of the benefits a customer gets with the joint effort of POS software and restaurants. ### Who Uses Restaurant POS Systems? **Servers:** Restaurant POS software is primarily used by restaurant servers and cashiers to place orders and process payments.  **Managers:** With additional features such as [accounting](https://www.g2.com/categories/accounting) or [restaurant reservations](https://www.g2.com/categories/restaurant-reservations), restaurant managers and owners can keep an eye on their business.  **Customers:** Customers may even be able to place their orders using an iPad POS system mounted at the table or POS terminals around the restaurant.  **Kitchen staff:** POS systems also affect the kitchen, as many POS systems either include or interface with a ticketing system to help keep orders organized and provide quick service to the customers. ### What are the Alternatives to Restaurant POS Systems? Alternatives that can replace this type of software, either partially or completely: [Restaurant management software](https://www.g2.com/categories/restaurant-management): Restaurant management software contains POS features among other additional features to run the restaurant. These are end-to-end solutions that keep track of inventory, payroll, orders, and analytics. Restaurant management software serves the purpose of keeping track of the behind-the-scenes processes in a restaurant rather than just taking care of customer-facing tasks. #### Software Related to Restaurant POS Systems Related solutions that can be used together with this software include: [Restaurant scheduling software](https://www.g2.com/categories/restaurant-scheduling): Restaurant scheduling software helps organize the workforce schedule of a restaurant. It helps in creating calendars and tracking the present status of employees working in the restaurant. During last-minute shift changes, this scheduling software helps organize shifts and inform staff via texts. Scheduling software can easily be integrated with POS systems or restaurant management software to avail a pool of features. [Restaurant inventory management & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) **:** This software helps restaurant businesses manage their food inventory which in return helps control trivial costs caused by food waste. It maintains inventory information, keeps details of suppliers, and digitizes invoices and receipts for easier bookkeeping. It also balances the incoming revenue to the cost of raw materials purchased. Additionally, restaurant inventory management software can be integrated into restaurant POS systems.  ### Challenges with Restaurant POS Systems POS software comes with its own set of challenges. It could be during the implementation or operation phases. However, these challenges can be monitored and overcome by following the necessary steps. **System upgrades:** POS software might require frequent updates. Transitioning to new versions from an old version not only demands time and expertise but also creates confusion in the mind of the users. Users might receive system updates in the middle of the restaurant hours which could slow down processes on POS. While these updates are necessary for smooth functioning, one needs to make sure to schedule these updates during a time that wouldn’t interfere with the restaurant hours. **Internet connectivity:** Many POS systems need an internet connection. If the internet suddenly goes off, it might create issues in accepting orders, processing orders, and accepting payment, and so on. A consistent internet connection is essential for uninterrupted operation. There are also some advanced POS software that do not require an internet connection. It is always better to have something that can operate both in online and offline mode. **Fraud/security issue:** Restaurant POS allows multiple payment methods for customers. With the increasing use of payments via debit/credit card, there exists a risk of online fraud. Hence, it is mandatory to have EMV-compliant POS systems and PCI-compliant payment gateways to ensure the security of transactions. Buyers must make sure that the software of the vendor qualifies for all the necessary criteria before implementing it into the restaurant. ### Which Companies Should Buy Restaurant POS Systems? **Food service providers:** This POS software is not only limited to restaurants but also other food service providers like fast food centers, coffee houses, food trucks and food carts, cloud kitchens, bakeries and sweet shops, pubs and bars, ice cream parlors, etc. All food service providers interested in automating their daily simple tasks like online ordering, changing orders, and releasing refunds, payment processing, inventory control, and more, can implement this software in their businesses. ### How to Buy Restaurant POS Systems #### Requirements Gathering (RFI/RFP) for Restaurant POS Systems Finding the best restaurant POS software for the business is highly essential. There exists a variety of POS software for every type of restaurant. Small size restaurants, whether fixed or mobile, operating on a single location would require a very basic kind of software that would serve specific needs. Similarly, mid-sized restaurants that are on the growth track would require software that would cater to their high volume orders and provide necessary features like inventory control, online ordering, reports, and analytics, and others. Large-sized restaurants operating in multiple locations should seek POS software with lucrative features with access to multiple location management. Buyers must do thorough research and ask vendors for all necessary information through a quotation or RFI/RFPs before purchasing any kind of software. The solution should address their business needs, hence once a quotation or RFI/RFP is received, a comparative analysis of the features offered by the vendor should be mapped against the problems that the software will be going to solve. Buyers also need to carefully examine the price offerings of the vendor. Since most of the POS software comes under a subscription package or a monthly fee instead of a one-time payment, buyers need to consider all essential attributes before making a purchase. A clear path of communication needs to be established between the buyer and vendor for a successful business agreement. #### Compare POS Software Products **Create a long list** A long list can be created to select some vendors whose offerings are exactly aligned with the needs of the buyer. It eliminates software that don’t support critical functionalities. For example, a POS software that doesn’t support analytics and reports for a mid-size or a large-size restaurant business doesn’t qualify to be on the long list because it lacks such functionality that is non-negotiable. Hence it is recommended to examine and select the vendors by their product/service offerings, reviews and ratings it has received from other buyers, and the overall reputation it has in the category. **Create a short list** A short list is prepared by bringing down the number of less relevant vendors from the long list. This should be done by understanding the business requirements deeply and mapping them against software features, keeping in mind the cost associated with each of them. In cases where vendors don't respond to the RFIs, they are eliminated directly. For example, out of 10 vendors selected for the long list, buyers must make an effort to bring it to five specific vendors for the short list that would meet their business requirements at the spot with a desirable price offering. Users must not ignore the most important functionalities required while making final purchase decisions. **Conduct demos** It is essential to conduct software demos before selecting a final vendor. It ensures software compatibility and avoids unnecessary last-minute confusion. Buyers, with the help of internal IT departments or outsourced IT experts, can initiate the demo process. In most cases, vendors provide all the necessary support for a successful demo test.  #### Selection of Restaurant POS Systems **Choose a selection team** There is less scope of having a proper selection team in small and mid-size restaurants, hence they stay dependent on outsourced IT experts for all IT requirements. In most cases, it becomes the owner’s task to evaluate the right software for the business. Large size restaurants that are part of big hotel chains usually have management in place and have separate IT departments like any other organization. In such systems, it's easy to form a selection team consisting of employees who will use the software, an executive that handles the budget, IT personnel who evaluate technical specifications, and management who takes care of the overall process. **Negotiation** Negotiation of the right kind of POS system depends on the prices offered by the vendor to arrive at a final price. It generally happens between two selected vendors out of which one wins the deal. Final negotiation must be done by considering attributes like the quality of service and support, add-on features offered, and price ranges that suit the package. **Final decision** The final decision should be based on the analysis of all the information gathered from the vendor and looking at the right product fit in the business. ### What Do Restaurant POS Systems Cost? The cost of a POS system for restaurants may vary depending on the features it offers or functionalities it supports. It typically costs between $40-$150 per month as subscription charges per terminal. The cost of hardware integrations like tablets, cash drawers, printers, and others could go up to $1000 for one-time payment charges Cloud-based POS software is typically charged on a subscription pricing structure per month basis. Many vendors offer discounts if the software is subscribed annually or may charge a premium for the addition of extra features. Traditional POS systems or on-premise POS systems may cost a hefty amount of money as these don't include subscription packages and are generally used for more than one terminal with restaurant businesses operating in multiple locations under one brand. ### Implementation of Restaurant POS Systems **How are Restaurant POS Systems Implemented?** Restaurants can implement a POS system either at the start of their business or they can switch from one vendor to another. The POS system helps replace the traditional register method of documenting orders, checking inventory, and calculating revenue. Once a vendor is finalized for onboarding, a designated team from the vendor and buyer comes together and initiates the implementation process. **Who is Responsible for Restaurant POS Systems Implementation?** Implementation of the software is generally handled by the service engineer from the vendors’ side in the case of small and mid-size restaurants. Whereas, in the case of restaurants that are part of big hotel chains, the implementation is handled by technical experts from vendors or partners in collaboration with the in-house technical team of the hotel. **When Should You Implement Restaurant POS Systems?** POS software can be implemented either during the start of a new business or in the middle. Buyers should make sure that the implementation process doesn’t interfere with the daily operation of the restaurant. Hence, it is recommended to schedule a suitable time after business hours or on weekly off days that doesn’t hamper the regular timeline and makes the entire process seamless.  ### Restaurant POS Systems Trends **Online ordering** Ordering food online is a huge trend and one that is likely not going away anytime soon. If a restaurant doesn’t offer online ordering, they’re likely missing out on a huge amount of potential revenue. Luckily, restaurant POS software makes it easy to create an online ordering portal with minimal effort on the user’s part. **Table management** Cloud-based POS software simplifies syncing multiple mobile devices so servers can ditch the ticket pad and use a tablet or mobile phone to place orders. With the increased speed and accuracy, it’s understandable why more and more full-service restaurants are implementing this solution. **Tablet-based POS ** Most POS systems are optimized to run on an iPad or similar tablets, saving restaurant owners money by being easily replaceable and not requiring a computer mouse or keyboard. Tablets are also portable and easy to set up, making them ideal if the user wants to try out new layouts or train new employees. **Customer self-service ** With cloud-based POS systems, kiosks can easily be set up so customers can place orders at their convenience. Much like online ordering, customers are interested in on-demand services that reduce wait times. --- ## Frequently Asked Questions ### How does pricing vary among different Restaurant POS solutions? Pricing for Restaurant POS solutions varies significantly. For instance, Toast typically starts around $69 per month, while Square for Restaurants offers a free tier with additional features at $60 per month. Lightspeed Restaurant pricing begins at $69 per month, and TouchBistro starts at $69 per month as well. Other solutions like Clover and Revel Systems have more customized pricing based on features and business size, often requiring direct consultation for accurate quotes. Overall, the pricing structure reflects the range of features and services offered by each provider. ### How do Restaurant POS systems facilitate online ordering and delivery? Restaurant POS systems enhance online ordering and delivery by integrating features such as mobile ordering, real-time inventory management, and customer relationship management. Products like Toast, Square for Restaurants, and TouchBistro offer seamless online ordering capabilities, allowing customers to place orders directly through the restaurant's website or app. These systems also facilitate efficient order processing and tracking, ensuring timely delivery. User reviews highlight the importance of user-friendly interfaces and reliable payment processing, which are critical for enhancing customer satisfaction and operational efficiency. ### How do Restaurant POS systems handle inventory management? Restaurant POS systems typically manage inventory through features like real-time tracking, automated stock updates, and integration with suppliers. For instance, Toast offers comprehensive inventory management tools that allow users to monitor stock levels and receive alerts for low inventory. Square POS provides inventory tracking that syncs with sales data, ensuring accurate stock counts. Lightspeed POS includes advanced reporting features that help identify trends in inventory usage, while TouchBistro allows for ingredient-level tracking to optimize menu offerings. These functionalities enhance operational efficiency and reduce waste. ### How do Restaurant POS systems improve customer experience? Restaurant POS systems enhance customer experience by streamlining order processing, reducing wait times, and improving order accuracy. Features like mobile ordering and table-side payment options allow for quicker service, which 78% of users find significantly enhances their dining experience. Additionally, integrated loyalty programs and personalized promotions help build customer relationships, with 65% of users noting increased customer satisfaction. Systems such as Toast, Square for Restaurants, and Lightspeed Restaurant are noted for their user-friendly interfaces and robust customer support, further contributing to a positive dining atmosphere. ### How scalable are Restaurant POS systems for growing businesses? Restaurant POS systems are generally highly scalable, accommodating the needs of growing businesses. Many users report that systems like Toast, Square for Restaurants, and Lightspeed Restaurant offer features that support expansion, such as multi-location management and customizable integrations. For instance, Toast users highlight its ability to handle increased transaction volumes seamlessly, while Square for Restaurants is praised for its flexibility in adding new locations. Additionally, Lightspeed Restaurant's cloud-based architecture allows for easy updates and scalability, making it suitable for businesses of various sizes. ### How user-friendly are the top-rated Restaurant POS systems? The top-rated Restaurant POS systems are generally considered user-friendly, with high ratings for ease of use. For instance, Toast POS has an average ease of use rating of 4.7 out of 5, while Square for Restaurants scores 4.6. Lightspeed Restaurant also receives a 4.5 rating, indicating that users find these systems intuitive and straightforward to navigate. Overall, the consensus among users highlights a strong emphasis on user-friendly interfaces across these leading solutions. ### What are common implementation challenges with Restaurant POS systems? Common implementation challenges with Restaurant POS systems include integration issues with existing hardware and software, which can lead to operational disruptions. Users frequently report difficulties in training staff on new systems, resulting in a steep learning curve. Additionally, data migration from legacy systems often presents complications, causing delays. Some users also mention the need for ongoing technical support during the transition period, as well as concerns about system reliability and downtime affecting service. These challenges are consistently highlighted across various user reviews. ### What are the key features to look for in a Restaurant POS system? Key features to look for in a Restaurant POS system include ease of use, which is highlighted by users who prioritize intuitive interfaces; robust reporting and analytics capabilities, essential for tracking sales and inventory; integration with payment processing systems for seamless transactions; and customer relationship management tools to enhance guest experiences. Additionally, mobile accessibility is increasingly valued, allowing staff to take orders and process payments on the go. Security features are also critical, ensuring customer data protection. ### What integrations should a Restaurant POS have for optimal performance? For optimal performance, a Restaurant POS should integrate with payment processors, inventory management systems, employee scheduling tools, and customer relationship management (CRM) software. Key integrations frequently highlighted by users include Square, Toast, and Lightspeed, which enhance transaction efficiency, streamline inventory tracking, and improve staff management. Additionally, integration with delivery services like DoorDash and UberEats is crucial for expanding reach and improving customer service. These integrations collectively contribute to a more efficient and responsive restaurant operation. ### What reporting capabilities should I expect from a Restaurant POS? Expect robust reporting capabilities from a Restaurant POS, including sales reports, inventory tracking, employee performance metrics, and customer analytics. Top products like Toast POS, Square for Restaurants, and Lightspeed Restaurant offer customizable reporting features, enabling users to generate detailed insights on sales trends, peak hours, and menu performance. Additionally, many systems provide real-time data visualization and integration with accounting software, enhancing operational efficiency and decision-making. User reviews highlight the importance of these features in optimizing restaurant management and improving profitability. ### What security features are essential in a Restaurant POS system? Essential security features in a Restaurant POS system include end-to-end encryption for payment processing, user access controls to restrict sensitive data access, compliance with PCI DSS standards, and regular software updates to protect against vulnerabilities. Additionally, features like secure cloud backups and fraud detection mechanisms are highly valued by users. Systems such as Toast POS, Square for Restaurants, and Lightspeed Restaurant are noted for their robust security measures, ensuring data protection and compliance. ### What support options are typically available for Restaurant POS users? Restaurant POS users typically have access to a variety of support options, including 24/7 customer support, online resources such as FAQs and knowledge bases, live chat assistance, and dedicated account managers. Many systems also offer training sessions and onboarding support to help users maximize their software's capabilities. For instance, products like Toast, Square for Restaurants, and Lightspeed Restaurant are noted for their comprehensive support services, with Toast receiving high ratings for its customer service responsiveness.