Petpooja POSS Reviews & Product Details

Honestly, the best part is its daily reliability and how clean the interface is. The UI/UX is very straightforward—it takes almost no time to train a new cashier because punching orders, modifying items, and splitting bills is completely intuitive.

Performance-wise, it's incredibly stable. The fact that it works offline is a lifesaver during a busy weekend rush; even if our internet fluctuates, the billing and kitchen order tickets (KOTs) keep printing without any lag. From a pricing and ROI perspective, it’s one of the most affordable and value-for-money systems out there. The monthly subscription doesn't pinch your pocket, and the return on investment is immediate because it cuts down a lot of billing errors and manual calculations. Review collected by and hosted on G2.com.

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes lags, meaning a few online orders don't automatically push to the POS and my staff has to punch them in manually. Also, while the initial onboarding and setup were quite fast, getting high-level support during late-night hours can be tough. The basic helpline is fine, but if you run into a complex technical glitch, it takes a bit too long to get an actual engineer to resolve it. Review collected by and hosted on G2.com.

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connected and smooth. I don't need to jump between different systems, which saves a lot of time during rush hours. Another thing I really appreciate is that Petpooja is restaurant-focused, not generic. It understands real problems like order mistakes, item availability, kitchen coordination, and peak time pressure. That makes it feel practical, not complicated. The interface is also simple and clean, so even staff who are not very tech-savvy can learn it quickly. Training new employees becomes much easier, and daily operations don't get interrupted. I also like how Petpooja supports multiple outlets and online orders. Managing Swiggy, Zomato, and in-store orders from one place reduces confusion and keeps everything organized. Review collected by and hosted on G2.com.

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be confusing without proper guidance. Sometimes, customization takes extra time. Adjusting reports or workflows exactly how you want may require support help or extra setup effort. I also feel that mobile performance could be smoother. While it works, there are moments when it feels slightly slow, especially during peak hours. Another drawback is that advanced features are not always clearly explained. If you want to use deeper analytics or automation, you may need to spend time learning or contacting support. Review collected by and hosted on G2.com.

What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant operations like billing, orders, menu setup, and reports. The billing system is very fast and stable. During rush hours, orders and bills are generated quickly without lag, which is very important when customers are waiting. Petpooja also supports multiple order types like dine-in, takeaways, and online delivery. All orders come into one system, which makes management easier and avoids confusion. Menu management is simple. I can update prices, add new items, or temporarily disable items without calling support or doing complex steps. Inventory and stock tracking is another strong point. It helps track raw materials and alerts when stock is running low, which reduces wastage and last-minute issues. The reporting section is very useful. Daily sales, item-wise reports, tax reports, and staff performance can be checked easily, even by non-technical users. Review collected by and hosted on G2.com.

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial setup can be time-consuming. Menu creation, tax configuration, and printer setup require careful attention, and new users may need support help. Sometimes reports take a little time to load when data become large, especially for restaurants with high daily volume. Customization options are limited in some cases. If a restaurant has a very unique billing or workflow requirement, it may not be fully supported. Internet dependency can be a challenge. When connectivity is poor, many syncing issues may occur, even though basic billing still works. Mobile app features are limited compared to desktop, so full control still requires a main system. Review collected by and hosted on G2.com.

Petpooja makes running restaurant operations much simpler by bringing all key task like billing , online order management, inventory tracking and reporting into one easy to use platform. What i like best is how intuitive the interface feels, even complex tasks like managing multiple terminals or syncing online orders don't feel overwhelming. I also appriciate how it helps streamline billing and inventory in real time, which saves time and reduces mistakes during busy service hours. Review collected by and hosted on G2.com.

Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the settings and workflows, especially for staff who are not very tech savvy. Another downside is that occasional glitches or sysc delays can happen, particularly with online order integrations or reports which can be frustrating during peak hours. While support is helpful, response time can sometimes vary. Overall, it is powerful tool, but the learning curve and occasional performance issues can be challenging Review collected by and hosted on G2.com.

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and not too complicated. The whole team was there, and they set it up very nicely. Review collected by and hosted on G2.com.

Very rarely sometimes it just Automatically changes its date and time and I have to sync date and time automatically from PC Review collected by and hosted on G2.com.

It is easy to use. Easy to train staff. Very easy to update menu on Swiggy and Zomato, negligible faliure issue or sync issues with third party. Support is awesome, you will get immediate support even at night. Query is resolved immediately. Also affordable pricing. Review collected by and hosted on G2.com.

Software is very good. I dont have anything which I dislike. Review collected by and hosted on G2.com.

I love how Petpooja's user-friendly interface seamlessly integrates core features that allow us to manage end-to-end operations efficiently without needing to switch to another platform or point of sale system. The unified management aspect, especially the single-platform approach, significantly reduces the need for multiple manual data entries, thereby accelerating operations and minimizing complexity. The real-time visibility provided by the unified dashboard into all financial records is incredibly beneficial, offering a hassle-free experience that streamlines our business processes. Furthermore, the software was exceptionally easy to set up, with its setup ease being rated a perfect 10 out of 10. I also find the product valuable for generating receipts and invoices instantly, maintaining a clear track of all things and processes, which greatly enhances our business operations. Review collected by and hosted on G2.com.

I think there should be a calling agent for coordination within the internal team. For businesses like restaurants and kitchens, such a feature would help save time and improve coordination. Review collected by and hosted on G2.com.

fast , easy billing with support for payments Review collected by and hosted on G2.com.

I haven't found an issue yet, but its only been a few months Review collected by and hosted on G2.com.

Petpooja is a restaurant-all-in-one solution application that offers features like integration with Zomato and Swiggy, quick billing, various reports with graphical representation, customer reviews, menu updates, and inventory management. These features make it an essential solution for restaurant owners, which is required to operate the restaurants. Review collected by and hosted on G2.com.

No dislikes regarding the Petpooja application. Review collected by and hosted on G2.com.

*The best part of the Petpooja is the amazing service no one is going to beat in the restaurant field.

*To run the operations in a streamline petpooja has given many features, like a captain app to manage and track the captain performance and a dynamic report that helps us in custmaziation as per our needs.

*Loyalty service to enhance and boost the customer service and our sales.

*Multiple payment integration to avoid the manual task to the biller.

*Inventory module is excellent and easy to find the FCR report and stock summary report to track on daily basis Review collected by and hosted on G2.com.

Petpooja always fulfills the customer's needs and can't say about the future. Review collected by and hosted on G2.com.