I really appreciate SpotOn's support staff, they've been there from the start and make any transition smooth. The system is very easy for our staff to use, and their quick assistance during any hiccups is excellent. The SpotOn customer loyalty program is a standout, offering automatic incentives to our regular customers without us needing to do anything. It's also great how SpotOn allowed us to streamline ordering by directing hot and cold food orders to the right kitchen sections. The transition to SpotOn was smooth, even with the initial worries about change, largely thanks to their supportive team. Additionally, it offers much deeper functionality in online ordering and processing within our shop. Review collected by and hosted on G2.com.
One of our suggestions for SpotOn was to increase the size of the screen that faces the customer so they can read their instructions a little easier. Review collected by and hosted on G2.com.
Thank you so much for your feedback, Big Dave's! We're thrilled to hear that our support team made your transition smooth and that SpotOn Loyalty is automatically encouraging your regular guests to come back by earning and redeeming points for rewards. It's great to know that our online ordering and kitchen routing tools are helping streamline your operations. We also appreciate your note about wanting larger guest-facing screens, as listening to business owners helps us continually improve our point-of-sale platform. Wishing you continued success!