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Compare Okendo and PowerReviews 
Featured Products
At a Glance
Market Segments
Small-Business (73.8% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Custom Monthly
Okendo
Star Rating
(264)4.6 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansPowerReviews
Star Rating
(197)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Okendo excels in user support and onboarding, with many users praising the seamless integration and ease of use of the dashboard. One user highlighted that the "Okendo team has been incredibly supportive and great to work with," making the transition smooth and efficient.
- Users say that PowerReviews offers advanced insights and analytics capabilities, which help businesses understand product performance better. Reviewers appreciate the "intuitive dashboard" that allows for flexible data collection, enhancing their ability to gather customer feedback effectively.
- According to verified reviews, Okendo has a higher overall satisfaction score, reflecting its strong market presence and user-friendly features. Users have noted that the platform is a "full suite" that integrates well, which contributes to a more cohesive user experience.
- Reviewers mention that while PowerReviews has robust capabilities for gathering information, it sometimes faces challenges in matching specific workflow needs, with some users noting configuration difficulties. However, they do appreciate the platform's flexibility in capturing client details.
- Users highlight that Okendo's ease of setup and administration is a significant advantage, with many finding the onboarding process straightforward and requiring minimal support from their teams. This contrasts with PowerReviews, where some users have expressed a desire for a more streamlined setup experience.
- G2 reviewers indicate that PowerReviews shines in its quality of support, receiving high marks for customer service. Users have noted that the platform establishes good conversations with buyers, building credibility and trust, which is essential for effective review management.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Free Trial
Okendo
Free Trial is available
PowerReviews
No trial information availableRatings
Meets Requirements
9.0
196
8.6
152
Ease of Use
9.0
199
8.3
152
Ease of Setup
9.0
179
8.1
91
Ease of Admin
9.0
110
8.5
95
Quality of Support
9.3
193
9.0
152
Has the product been a good partner in doing business?
9.3
109
9.0
95
Product Direction (% positive)
9.5
194
8.7
141
Features by Category
Collection
7.4
124
8.4
33
|
Verified
8.7
138
8.5
39
|
Verified
8.1
128
8.2
34
|
Verified
8.2
123
8.7
40
|
Verified
7.8
118
8.4
35
|
Verified
Agentic AI - Review Management
6.4
63
Not enough data
6.4
64
Not enough data
Moderation
8.8
128
8.8
40
|
Verified
8.7
126
8.6
40
|
Verified
8.2
119
8.4
36
|
Verified
Use Cases
9.2
139
8.8
39
|
Verified
7.8
120
8.6
34
|
Verified
8.5
132
8.5
35
|
Verified
Administration
8.4
128
7.7
28
|
Verified
7.9
119
8.3
32
|
Verified
7.8
126
8.4
38
|
Verified
8.6
120
8.8
38
|
Verified
6.5
108
8.1
26
|
Verified
Display Options
7.5
115
8.4
33
|
Verified
8.5
133
8.7
32
|
Verified
8.7
134
8.2
36
|
Verified
7.5
117
Feature Not Available
Generative AI
6.8
78
Feature Not Available
Survey Management
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Not enough data
Survey Customization
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
35
Not enough data
8.3
32
Not enough data
8.4
30
Not enough data
7.6
30
Not enough data
6.6
30
Not enough data
6.6
29
Not enough data
Loyalty Platform
8.0
29
Not enough data
7.9
29
Not enough data
8.0
27
Not enough data
7.0
28
Not enough data
8.4
31
Not enough data
Agentic AI - Loyalty Management
6.0
19
Not enough data
6.6
18
Not enough data
5.7
18
Not enough data
5.6
18
Not enough data
Visual UGC
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Integrations
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Support
Not enough data
7.6
7
Not enough data
6.7
7
Performance
Not enough data
7.6
7
Not enough data
7.4
7
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.3
23
Not enough data
6.7
17
Not enough data
8.2
19
Not enough data
Reporting
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Not enough data
Media Monitoring
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
Not enough data
In-House Management
4.7
13
Not enough data
5.6
12
Not enough data
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and PowerReviews are categorized as Review Management
Unique Categories
Okendo is categorized as Loyalty Management, Online Reputation Management, Survey, and Customer Advocacy
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.7%
Consumer Goods
20.2%
Apparel & Fashion
16.3%
Health, Wellness and Fitness
9.4%
Cosmetics
9.4%
Other
22.2%
Retail
31.5%
Consumer Goods
14.7%
Apparel & Fashion
6.1%
Food & Beverages
5.6%
Cosmetics
4.1%
Other
38.1%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
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