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At a Glance
Market Segments
Small-Business (69.1% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
$24.00 1 Seats Per Month
Odoo CRM
Star Rating
(160)4.1 out of 5
Market Segments
Small-Business (69.1% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMPipedrive
Star Rating
(2,811)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it a favorite among small businesses for its intuitive interface, while Odoo CRM, with a score of 8.3, is noted for having a steeper learning curve.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management feature, scoring 8.8, provides a clear visual representation of sales processes, which users find particularly helpful, whereas Odoo CRM's score of 8.3 indicates it is effective but less visually engaging.
- G2 users highlight Pipedrive's superior Customer Support, scoring 8.3, with many praising the responsiveness and helpfulness of the support team, while Odoo CRM's score of 7.7 suggests room for improvement in this area.
- Users on G2 report that Pipedrive's Sales Force Automation features, particularly Contact & Account Management (8.5), are robust and user-friendly, while Odoo CRM's score of 7.8 indicates it may lack some of the advanced functionalities that Pipedrive offers.
- Reviewers mention that Odoo CRM shines in Marketing Automation, scoring 8.0, particularly for its Campaign Management capabilities, which users find comprehensive, while Pipedrive's score of 7.4 suggests it may not be as feature-rich in this area.
- Users say that Pipedrive's Performance and Reliability is impressive with a score of 8.7, often citing its consistent uptime and speed, while Odoo CRM, with a score of 8.5, is reliable but has been reported to experience occasional slowdowns during peak usage times.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Odoo CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
108
8.5
2,480
Ease of Use
8.3
109
8.9
2,516
Ease of Setup
7.7
71
8.7
1,536
Ease of Admin
8.0
56
8.6
993
Quality of Support
7.8
109
8.4
2,121
Has the product been a good partner in doing business?
8.1
60
8.7
961
Product Direction (% positive)
8.8
105
8.8
2,444
Features by Category
Sales Force Automation
7.9
75
|
Verified
8.5
1997
|
Verified
7.9
61
Feature Not Available
8.3
78
|
Verified
8.8
2034
|
Verified
8.1
78
|
Verified
8.6
2045
|
Verified
7.5
67
|
Verified
7.7
1606
|
Verified
7.7
69
|
Verified
8.3
1097
|
Verified
7.7
74
|
Verified
7.7
1607
|
Verified
8.1
74
|
Verified
7.7
1562
7.9
73
|
Verified
7.8
1664
Marketing Automation
8.0
63
|
Verified
7.5
1494
|
Verified
8.0
61
7.5
1480
|
Verified
8.2
70
|
Verified
8.5
1816
|
Verified
8.1
57
|
Verified
7.5
1443
|
Verified
Customer Support
7.9
63
|
Verified
7.9
1002
7.9
64
|
Verified
7.8
983
7.5
67
|
Verified
8.0
1013
7.3
60
|
Verified
7.5
1471
7.7
64
|
Verified
7.7
956
Reporting & Analytics
7.9
73
|
Verified
8.0
1850
|
Verified
8.0
74
|
Verified
8.3
1938
|
Verified
7.6
66
|
Verified
7.9
1713
|
Verified
Mobile & Social
7.8
59
|
Verified
7.6
1419
|
Verified
7.6
55
|
Verified
7.4
1373
|
Verified
7.4
64
|
Verified
7.9
1580
|
Verified
Platform
8.3
58
|
Verified
8.2
1331
|
Verified
7.9
55
|
Verified
8.3
1313
8.4
61
|
Verified
8.4
1350
|
Verified
7.9
53
|
Verified
8.2
1165
|
Verified
8.2
51
|
Verified
7.3
1057
|
Verified
7.7
53
|
Verified
7.8
1166
8.5
58
|
Verified
8.7
1315
|
Verified
7.8
55
|
Verified
7.8
1121
Integration
8.0
56
|
Verified
8.1
1222
|
Verified
7.7
50
|
Verified
8.0
1155
|
Verified
7.7
48
|
Verified
7.9
1088
|
Verified
Generative AI
7.1
27
Feature Not Available
Agentic AI - CRM
6.5
8
7.3
165
8.5
8
7.6
166
8.3
8
7.5
164
8.3
8
7.3
165
7.9
8
7.3
164
8.3
8
7.3
166
8.3
8
7.6
166
Email Marketing
Not enough data
8.2
208
Not enough data
8.2
209
Not enough data
7.8
204
Not enough data
8.2
207
Not enough data
8.3
209
Not enough data
8.1
205
Not enough data
7.9
203
Not enough data
8.2
202
Not enough data
7.5
196
Reporting & Analytics
Not enough data
7.5
191
Not enough data
8.1
203
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Integration
Not enough data
8.2
224
Not enough data
7.8
221
Not enough data
7.9
218
Not enough data
8.2
218
Not enough data
7.2
212
Not enough data
7.3
209
Customization
Not enough data
8.3
75
Not enough data
7.8
71
Not enough data
7.4
70
Not enough data
7.8
75
Additional Functionality
Not enough data
8.2
73
Not enough data
6.7
69
Not enough data
7.9
77
Not enough data
6.9
70
Not enough data
7.6
72
Agentic AI - Sales Performance Management
Not enough data
7.2
63
Not enough data
7.3
62
Not enough data
7.5
62
Incentives
Not enough data
6.9
389
Not enough data
7.4
397
Not enough data
Feature Not Available
Not enough data
7.1
392
Personalization
Not enough data
7.7
410
Not enough data
7.9
403
Not enough data
8.2
421
Not enough data
8.0
407
Administrative
Not enough data
7.8
403
Not enough data
7.7
397
Not enough data
7.5
384
Agentic AI - Email Tracking
Not enough data
7.8
55
Not enough data
7.8
55
Not enough data
7.7
54
Not enough data
7.5
53
Not enough data
7.7
54
Not enough data
7.8
54
Not enough data
8.1
53
Analytics
Not enough data
8.0
252
Not enough data
8.1
254
Not enough data
8.1
246
Customizations
Not enough data
8.2
264
Not enough data
8.3
253
Not enough data
8.3
265
Not enough data
7.9
254
Not enough data
8.3
255
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.4
55
Not enough data
7.5
55
Not enough data
7.4
55
Not enough data
7.3
55
Not enough data
7.3
54
Data Sourcing
Not enough data
7.8
422
Not enough data
8.0
426
Not enough data
7.9
423
Not enough data
8.3
430
Not enough data
8.0
416
Predictive Analytics
Not enough data
7.7
418
Not enough data
7.8
420
Not enough data
7.3
403
Not enough data
7.7
411
Sales Management
Not enough data
8.6
436
Not enough data
7.6
408
Not enough data
8.3
417
Not enough data
8.7
435
Categories
Categories
Shared Categories
Odoo CRM and Pipedrive are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
9.4%
Construction
5.0%
Marketing and Advertising
3.6%
Retail
2.9%
Other
63.3%
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.4%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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