Compare Odoo CRM and Pipedrive 
At a Glance
Market Segments
Small-Business (68.8% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
$24.00 1 Seats Per Month
Odoo CRM
Star Rating
(176)4.1 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like deal win animations and the ability to set reminders, which enhance productivity and collaboration.
- Users say Odoo CRM offers significant flexibility due to its open-source nature, allowing for extensive customization. This makes it a great choice for growing businesses that need a cost-effective solution tailored to their specific needs, as highlighted by users who value its integration capabilities.
- Reviewers mention that Pipedrive's implementation process is notably quick and straightforward, with many users finding the onboarding wizard helpful in getting started. This ease of setup contributes to a smoother transition for teams looking to adopt a new CRM.
- According to verified reviews, Odoo CRM's customer support is frequently highlighted as a strong point, with users noting that they can easily track activities and performance in one place. This level of support is crucial for businesses that rely on timely assistance to resolve issues.
- G2 reviewers report that Pipedrive outperforms Odoo CRM in overall satisfaction metrics, reflected in its higher G2 Score. Users consistently express their contentment with Pipedrive's features, which help keep their sales processes organized and efficient.
- Users say that while Odoo CRM is well-integrated and customizable, some find it less user-friendly compared to Pipedrive. This can lead to challenges in daily usability, especially for teams that prioritize a seamless and straightforward CRM experience.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Odoo CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
122
8.5
2,573
Ease of Use
8.2
124
8.8
2,610
Ease of Setup
7.6
86
8.7
1,618
Ease of Admin
8.1
60
8.6
1,019
Quality of Support
7.8
123
8.4
2,201
Has the product been a good partner in doing business?
8.2
64
8.7
987
Product Direction (% positive)
8.7
118
8.8
2,535
Features by Category
Sales Force Automation
7.9
85
|
Verified
8.5
2039
|
Verified
7.9
67
Feature Not Available
8.4
88
|
Verified
8.9
2098
|
Verified
8.1
86
|
Verified
8.6
2093
|
Verified
7.6
73
|
Verified
7.7
1614
|
Verified
7.8
77
|
Verified
8.3
1117
|
Verified
7.7
79
|
Verified
7.7
1615
|
Verified
8.2
80
|
Verified
7.7
1569
8.0
81
|
Verified
7.8
1673
Marketing Automation
8.0
67
|
Verified
7.5
1510
|
Verified
8.1
66
7.5
1491
|
Verified
8.4
78
|
Verified
8.5
1848
|
Verified
8.0
61
|
Verified
7.5
1448
|
Verified
Customer Support
8.0
68
|
Verified
7.9
1008
8.0
69
|
Verified
7.8
988
7.6
72
|
Verified
8.0
1018
7.5
66
|
Verified
7.5
1476
7.8
69
|
Verified
7.7
960
Reporting & Analytics
7.9
81
|
Verified
8.0
1869
|
Verified
8.1
84
|
Verified
8.3
1957
|
Verified
7.6
71
|
Verified
7.9
1720
|
Verified
Mobile & Social
7.9
64
|
Verified
7.6
1423
|
Verified
7.7
60
|
Verified
7.4
1376
|
Verified
7.5
70
|
Verified
7.9
1588
|
Verified
Platform
8.3
61
|
Verified
8.2
1342
|
Verified
7.9
59
|
Verified
8.3
1334
8.4
62
|
Verified
8.4
1358
|
Verified
7.9
54
|
Verified
8.2
1169
|
Verified
8.3
53
|
Verified
7.3
1059
|
Verified
7.7
54
|
Verified
7.8
1171
8.5
61
|
Verified
8.7
1324
|
Verified
7.8
56
|
Verified
7.8
1125
Integration
8.0
57
|
Verified
8.1
1227
|
Verified
7.9
53
|
Verified
8.0
1163
|
Verified
7.7
50
|
Verified
7.8
1091
|
Verified
Generative AI
7.3
32
Feature Not Available
Agentic AI - CRM
7.6
14
7.3
169
8.7
13
7.6
171
8.8
15
7.5
169
8.6
13
7.3
169
8.5
13
7.3
168
8.5
13
7.3
169
8.6
13
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
Odoo CRM and Pipedrive are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
8.4%
Construction
5.2%
Marketing and Advertising
3.9%
Computer & Network Security
3.2%
Other
64.3%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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