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At a Glance
NinjaOne
NinjaOne
Star Rating
(3,210)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
Zabbix
Zabbix
Star Rating
(204)4.4 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in user satisfaction, boasting a significantly higher overall score compared to Zabbix. Users appreciate its versatility for device and application management, making it a reliable choice for IT teams looking for an all-in-one solution.
  • According to verified reviews, Zabbix stands out for its free services, which are particularly appealing to organizations with limited budgets. Users highlight its comprehensive monitoring capabilities across various IT systems, including servers and networks, making it a flexible option for diverse environments.
  • Reviewers mention that NinjaOne's ease of use and deployment are major advantages, with many praising its intuitive interface and quick setup process. This user-friendly approach is complemented by continuous updates that enhance functionality, such as improved patch management through AI analysis.
  • Users say that Zabbix, while powerful, can present challenges in configuration and setup, which may require a steeper learning curve for new users. However, its detailed monitoring features are noted for providing valuable insights into system performance.
  • Reviewers highlight NinjaOne's strong support quality, with many noting the responsiveness and helpfulness of the support team. This level of service contributes to a smoother experience for users, especially when troubleshooting or seeking guidance on new features.
  • According to recent feedback, Zabbix's centralized monitoring reports are a strong point, allowing users to easily track performance across multiple IT assets. However, some users feel that the platform could benefit from enhancements in user experience to match the more polished interface of NinjaOne.
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Browse all 3 pricing plans
Free Trial
NinjaOne
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.1
3,033
8.8
172
Ease of Use
9.1
3,067
7.4
172
Ease of Setup
9.2
2,864
7.5
104
Ease of Admin
9.2
2,742
8.0
102
Quality of Support
9.2
2,908
8.0
127
Has the product been a good partner in doing business?
9.5
2,678
8.2
80
Product Direction (% positive)
9.7
3,017
8.5
170
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
7.9
706
Not enough data
Administration
8.2
645
Not enough data
8.7
663
Not enough data
8.2
665
Not enough data
Service Desk
8.0
656
Not enough data
7.8
645
Not enough data
7.7
623
Not enough data
Management
8.3
608
Not enough data
9.0
615
Not enough data
8.7
593
Not enough data
8.8
590
Not enough data
8.4
572
Not enough data
Functionality
7.5
595
Not enough data
8.5
603
Not enough data
8.8
623
Not enough data
8.9
623
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.0
169
Not enough data
6.8
167
Not enough data
6.9
166
Not enough data
6.8
166
Not enough data
6.7
165
Not enough data
6.7
163
Not enough data
6.8
162
Not enough data
8.1
326
Not enough data
Compatibility
8.8
308
Not enough data
8.1
284
Not enough data
8.3
287
Not enough data
8.2
274
Not enough data
Management
Feature Not Available
Not enough data
8.2
285
Not enough data
8.6
288
Not enough data
8.8
302
Not enough data
9.1
303
Not enough data
Compliance
8.7
281
Not enough data
8.4
274
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
61
Not enough data
7.1
61
Not enough data
7.6
62
Not enough data
7.3
62
Not enough data
7.2
62
Not enough data
7.3
62
Not enough data
8.1
382
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
335
Not enough data
9.0
351
Not enough data
8.5
339
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
344
Not enough data
8.6
334
Not enough data
8.3
325
Not enough data
Management
8.2
324
Not enough data
8.8
326
Not enough data
8.7
327
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.2
71
Not enough data
7.2
70
Not enough data
7.2
70
Not enough data
7.3
70
Not enough data
7.2
70
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
7.9
2,002
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1944
|
Verified
Not enough data
8.5
460
Not enough data
8.1
436
Not enough data
Monitoring and Management
9.3
1933
|
Verified
Not enough data
8.4
1818
Not enough data
8.6
1873
|
Verified
Not enough data
8.9
1927
|
Verified
Not enough data
8.3
442
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.4
434
Not enough data
Service Management
9.1
1852
|
Verified
Not enough data
8.0
426
Not enough data
7.2
417
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
462
Not enough data
7.0
458
Not enough data
7.1
452
Not enough data
6.9
447
Not enough data
6.8
448
Not enough data
6.9
445
Not enough data
6.9
441
Not enough data
Not enough data
8.5
26
Functionality
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.9
433
Not enough data
Scope
8.7
406
Not enough data
8.8
416
Not enough data
Security
8.5
411
Not enough data
8.3
384
Not enough data
7.4
374
Not enough data
Management
8.8
402
Not enough data
8.6
399
Not enough data
8.7
391
Not enough data
8.7
394
Not enough data
7.8
367
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
166
Not enough data
7.0
165
Not enough data
7.2
165
Not enough data
7.1
163
Not enough data
6.9
163
Not enough data
7.1
163
Not enough data
7.1
165
Not enough data
7.5
688
8.3
52
Functionality
8.8
647
9.3
47
8.9
664
9.2
48
8.0
609
6.9
40
8.8
604
9.0
44
Monitoring - Network Monitoring
7.5
244
8.3
5
7.7
246
9.3
5
8.3
249
9.3
5
Management
8.2
565
8.8
45
8.2
574
8.5
47
7.6
531
7.8
42
Analytics - Network Monitoring
7.0
235
8.0
5
6.8
233
9.3
5
Security - Network Monitoring
7.7
238
9.3
5
7.2
234
8.7
5
7.0
235
8.3
5
Network Performance - Network Monitoring
6.9
236
9.0
5
7.4
236
8.0
5
AI Automation - Network Monitoring
6.4
226
5.3
5
6.3
225
7.0
5
6.4
224
5.7
5
Agentic AI - Network Monitoring
6.5
120
Not enough data
6.5
119
Not enough data
6.6
121
Not enough data
6.6
118
Not enough data
6.4
117
Not enough data
6.5
118
Not enough data
6.5
118
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
Not enough data
8.9
36
Monitoring
Not enough data
9.2
33
Not enough data
8.7
29
Not enough data
8.9
30
Not enough data
9.1
33
Not enough data
Not enough data
Administration
Not enough data
8.9
31
Not enough data
8.9
30
Not enough data
9.1
28
Not enough data
Not enough data
Analysis
Not enough data
8.9
32
Not enough data
8.8
33
Not enough data
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
7.9
569
Not enough data
Monitoring
9.2
549
|
Verified
Not enough data
9.1
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Not enough data
Management Tools
8.2
489
Not enough data
8.6
504
|
Verified
Not enough data
8.5
485
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.6
93
Not enough data
7.5
93
Not enough data
7.6
92
Not enough data
7.2
92
Not enough data
7.2
92
Not enough data
7.3
91
Not enough data
7.5
90
Not enough data
Not enough data
8.5
35
Visibility
Not enough data
8.2
33
Not enough data
8.9
33
Not enough data
8.3
32
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
46
Visibility
Not enough data
8.6
43
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
44
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
23
Functionality
Not enough data
9.2
20
Not enough data
9.2
20
Not enough data
8.6
19
Not enough data
7.6
9
Management
Not enough data
9.1
20
Not enough data
8.8
22
Not enough data
8.8
20
Not enough data
9.3
22
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
7.8
1,146
Not enough data
Asset Inventory
8.9
1114
Not enough data
8.8
1105
Not enough data
7.7
1011
Not enough data
Feature Not Available
Not enough data
8.1
1038
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
223
Not enough data
7.2
220
Not enough data
7.4
218
Not enough data
7.1
215
Not enough data
7.1
214
Not enough data
7.1
216
Not enough data
7.1
214
Not enough data
Management
9.1
1068
Not enough data
8.7
1016
Not enough data
8.0
982
Not enough data
8.1
1009
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
8.5
19
Monitoring
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.1
8
Not enough data
8.9
15
Response
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.1
12
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Feature Not Available
Not enough data
8.5
12
Functionality
Not enough data
8.3
13
Not enough data
7.9
12
Not enough data
Feature Not Available
Not enough data
8.2
14
8.4
1,611
Not enough data
Administration
9.2
1542
Not enough data
8.7
1499
Not enough data
7.8
1402
Not enough data
9.1
1539
Not enough data
8.9
1462
Not enough data
8.8
1497
Not enough data
Maintenance
9.1
1527
Not enough data
7.7
1316
Not enough data
Communication
7.9
1365
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1289
Not enough data
Security
8.3
1331
Not enough data
8.4
1360
Not enough data
Device Support
7.6
1324
Not enough data
8.4
1396
Not enough data
8.4
1383
Not enough data
Performance
8.2
1451
Not enough data
8.0
334
Not enough data
Functionality
8.8
320
Not enough data
7.9
292
Not enough data
8.0
296
Not enough data
8.5
308
Not enough data
Performance
8.8
315
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
305
Not enough data
Agentic AI - PC Backup
7.2
89
Not enough data
7.1
89
Not enough data
6.9
88
Not enough data
7.0
88
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
225
Not enough data
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.3
218
Not enough data
8.7
219
Not enough data
8.3
221
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.8
75
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
62
Not enough data
7.2
63
Not enough data
7.1
62
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
74
Not enough data
8.1
70
Not enough data
7.8
66
Not enough data
8.8
75
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
8.1
477
Not enough data
Platform - Mobile Device Management (MDM)
8.5
425
Not enough data
Operating System
9.1
472
Not enough data
8.0
464
Not enough data
8.2
447
Not enough data
Management
8.5
453
Not enough data
8.2
431
Not enough data
8.2
430
Not enough data
8.1
430
Not enough data
8.3
432
Not enough data
Security
8.4
439
Not enough data
8.5
436
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
138
Not enough data
7.5
138
Not enough data
7.7
140
Not enough data
7.6
136
Not enough data
7.6
135
Not enough data
7.5
136
Not enough data
7.6
134
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.8
740
Not enough data
Analysis
8.0
691
Not enough data
Platform
7.8
678
Not enough data
9.0
702
Not enough data
8.2
663
Not enough data
8.4
696
Not enough data
8.2
678
Not enough data
Security
8.6
694
Not enough data
9.1
709
Not enough data
7.6
654
Not enough data
8.6
677
Not enough data
8.1
657
Not enough data
Agentic AI - Enterprise IT Management
7.3
150
Not enough data
7.2
146
Not enough data
7.3
148
Not enough data
7.0
146
Not enough data
7.0
145
Not enough data
6.9
143
Not enough data
6.9
144
Not enough data
Reviews
Reviewers' Company Size
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
5.9%
Zabbix
Zabbix
Small-Business(50 or fewer emp.)
20.0%
Mid-Market(51-1000 emp.)
52.5%
Enterprise(> 1000 emp.)
27.5%
Reviewers' Industry
NinjaOne
NinjaOne
Information Technology and Services
26.9%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.1%
Zabbix
Zabbix
Information Technology and Services
30.0%
Telecommunications
16.0%
Computer Software
12.0%
Computer & Network Security
6.0%
Internet
4.0%
Other
32.0%
Alternatives
NinjaOne
NinjaOne Alternatives
Atera
Atera
Add Atera
TeamViewer
TeamViewer
Add TeamViewer
LogMeIn Resolve
LogMeIn Resolve
Add LogMeIn Resolve
Pulseway
Pulseway
Add Pulseway
Zabbix
Zabbix Alternatives
Checkmk
Checkmk
Add Checkmk
Pandora FMS
Pandora FMS
Add Pandora FMS
Datadog
Datadog
Add Datadog
Paessler PRTG
Paessler PRTG
Add Paessler PRTG
Discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
Nathan  S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
Zabbix
Zabbix Discussions
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
Rohan P.
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more