Introducing G2.ai, the future of software buying.Try now
Compare Nimble CRM and User.com 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
IPinfo
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
LiveChat
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow Customer Service Management
Visit Website
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$29.90 1 seat Per Month
No pricing available
Nimble CRM
Star Rating
(1,107)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansUser.com
Star Rating
(48)4.3 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about User.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nimble CRM excels in Contact & Account Management with a score of 8.9, while User.com falls short with a score of 7.3. Reviewers mention that Nimble's intuitive interface makes it easier to manage customer relationships effectively.
- Reviewers mention that User.com shines in Marketing ROI Analytics, scoring 9.7 compared to Nimble's 7.7. Users on G2 appreciate the detailed insights User.com provides, helping them measure the effectiveness of their marketing campaigns.
- G2 users highlight that Nimble CRM offers superior Email Marketing capabilities, particularly in Building and Personalizing Emails with a score of 9.0, while User.com does not have a comparable feature set, leading to a less personalized experience.
- Users say that User.com provides better Customer Support, with a score of 9.6 for its Customer Support Portal, compared to Nimble's 8.3. Reviewers mention that the extensive knowledge base and responsive support team make it easier to resolve issues quickly.
- Reviewers mention that Nimble CRM's Ease of Setup is rated at 9.0, making it a more user-friendly option for small businesses, while User.com scores 8.5, indicating a slightly more complex onboarding process.
- Users report that User.com excels in Workflow Capability with a score of 9.3, allowing for more advanced automation features compared to Nimble's 8.0. Reviewers appreciate the flexibility in creating custom workflows that enhance productivity.
Pricing
Entry-Level Pricing
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
User.com
No pricing availableFree Trial
Nimble CRM
Free Trial is available
User.com
Free Trial is available
Ratings
Meets Requirements
8.5
936
8.2
40
Ease of Use
8.9
941
8.5
40
Ease of Setup
9.0
433
8.5
19
Ease of Admin
9.0
394
9.2
17
Quality of Support
8.9
839
8.7
38
Has the product been a good partner in doing business?
9.1
385
8.3
17
Product Direction (% positive)
9.2
933
8.7
36
Features by Category
Sales Force Automation
8.9
697
|
Verified
6.9
8
|
Verified
Feature Not Available
Feature Not Available
8.3
640
|
Verified
8.1
8
|
Verified
8.3
667
|
Verified
8.5
8
|
Verified
7.6
408
|
Verified
Not enough data
8.3
443
|
Verified
8.6
6
|
Verified
7.7
383
|
Verified
6.4
6
|
Verified
7.7
391
|
Verified
6.7
5
|
Verified
8.2
471
|
Verified
7.2
6
|
Verified
Marketing Automation
8.0
527
|
Verified
8.6
7
|
Verified
7.9
468
|
Verified
8.3
8
|
Verified
8.5
559
|
Verified
9.0
8
|
Verified
7.7
414
|
Verified
9.7
5
|
Verified
Customer Support
8.1
438
7.5
8
|
Verified
8.3
459
9.0
8
|
Verified
8.3
483
8.3
9
|
Verified
7.7
369
7.2
6
|
Verified
7.9
379
7.6
7
|
Verified
Reporting & Analytics
7.8
541
|
Verified
7.1
8
|
Verified
8.4
604
|
Verified
7.6
9
|
Verified
7.9
463
|
Verified
7.4
7
|
Verified
Mobile & Social
8.5
580
|
Verified
7.8
6
8.7
650
|
Verified
7.5
6
7.9
532
|
Verified
Not enough data
Platform
7.7
309
|
Verified
Not enough data
8.0
283
9.3
5
|
Verified
8.1
286
|
Verified
9.4
6
|
Verified
7.0
142
Not enough data
6.6
129
Not enough data
7.5
243
Not enough data
8.8
325
|
Verified
7.2
6
|
Verified
7.7
226
Not enough data
Integration
8.3
300
|
Verified
8.6
6
|
Verified
7.8
273
|
Verified
7.8
6
|
Verified
7.5
257
|
Verified
7.2
6
|
Verified
Generative AI
6.2
75
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
9.0
10
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
8.3
8
|
Verified
Online Marketing
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
Lead Management
Not enough data
9.2
6
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
9.2
8
|
Verified
Campaign Management
Not enough data
8.1
8
|
Verified
Not enough data
7.1
7
Not enough data
7.9
8
|
Verified
Not enough data
6.7
6
Social
Not enough data
8.6
7
Not enough data
8.3
8
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
8.8
8
|
Verified
Not enough data
8.8
7
Reporting & Analytics
Not enough data
7.7
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.7
5
Platform
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
9.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.8
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.0
5
|
Verified
Data Availability
9.0
429
Not enough data
8.7
415
Not enough data
8.1
323
|
Verified
Not enough data
6.7
25
Not enough data
Data Accuracy
8.7
417
Not enough data
8.7
405
Not enough data
6.9
24
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Feature Not Available
Not enough data
8.7
187
|
Verified
Not enough data
9.1
211
Not enough data
8.3
197
|
Verified
Not enough data
8.2
188
|
Verified
Not enough data
8.0
156
Not enough data
Features
8.5
339
Not enough data
8.4
345
Not enough data
8.4
335
|
Verified
Not enough data
8.6
368
|
Verified
Not enough data
8.8
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
396
|
Verified
Not enough data
8.1
364
|
Verified
Not enough data
8.6
376
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
7
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
Additional Functionality
7.8
6
Not enough data
4.7
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
5.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.4
6
|
Verified
Not enough data
9.4
6
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
Not enough data
Internal Use
Not enough data
9.3
5
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.1
6
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.5
8
|
Verified
Not enough data
7.6
7
|
Verified
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
5.4
14
Not enough data
5.7
14
Not enough data
5.1
14
Not enough data
5.8
14
Not enough data
Personalization
6.7
16
Not enough data
5.8
15
Not enough data
7.6
15
Not enough data
5.9
16
Not enough data
Administrative
6.2
15
Not enough data
6.8
14
Not enough data
6.2
14
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.5
268
Not enough data
8.5
261
Not enough data
8.3
252
Not enough data
Customizations
8.6
281
Not enough data
8.3
259
Not enough data
8.6
279
Not enough data
8.1
251
Not enough data
8.5
273
Not enough data
Generative AI
6.3
60
Not enough data
Categories
Categories
Shared Categories
Nimble CRM and User.com are categorized as CRM
Unique Categories
Nimble CRM is categorized as Email Tracking, Sales Intelligence, Online Form Builder, Sales Performance Management, and Email Marketing
User.com is categorized as Live Chat, Marketing Automation, Visitor Identification, and Push Notification
Reviews
Reviewers' Company Size
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.8%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.8%
Internet
4.5%
Other
60.6%
Marketing and Advertising
20.8%
Information Technology and Services
12.5%
Computer Software
12.5%
Internet
8.3%
Hospitality
6.3%
Other
39.6%
Alternatives
Discussions
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
Can you help me with the setup?
1 Comment
Official Response from User.com
Each new client receives 1 free Onboarding call from our support team. You can ask for help on our chat as well. If you need some extra support, check our...Read more
Is User com good?
1 Comment
NN
User.com is a customer communication and marketing automation platform with a variety of features to help businesses engage with customers, manage leads, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
